light MERCEDES-BENZ GLA 2019 Owner's Manual

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 50).
ProblemPossible causes/consequences andPPSolutions
The PASSENGER AIRBAG OFF indicator lamplights up and remainslit, even though thefront-passenger seat isoccupied by an adult ora person of a staturecorresponding to that ofan adult.
The classification of the person on the front-passenger seat is incor-rect.
XMake sure the conditions for a correct classification of the per-son on the front-passenger seat are met (Ypage 47).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, thefront-passenger seat may not be used.
XHave OCS checked as soon as possible at an authorizedMercedes-Benz Center.
The PASSENGER AIRBAG OFF indicator lampdoes not light upand/or does not stayon.
The front-passengerseat is:
Runoccupied
Roccupied by theweight of a child upto twelve months oldin a child restraintsystem
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and thechild seat.
XMake sure that the entire base of the child restraint system restson the seat cushion of the front-passenger seat. The backrest ofthe forward-facing child restraint system must lie as flat as possi-ble against the backrest of the front passenger seat. If necessary,adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that theseat belt is tight. Do not pull the seat belt tight using the front-passenger seat adjustment. This could result in the seat belt andthe child restraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to thechild restraint system. If necessary, adjust the head restraintaccordingly.
XMake sure that no objects are applying additional weight onto theseat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains offand/or the PASSENGER AIR BAG ON indicator lamp lights up, donot install a child restraint system on the front-passenger seat. Itis recommended that you install the child restraint system on asuitable rear seat.
XHave OCS checked as soon as possible at an authorizedMercedes-Benz Center.
Deployment of Emergency Tension-
ing Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
Occupant safety51
Safety
Z

tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified spe-
cialist workshop in order to have a deployed
air bag replaced.
It is important for your safety and that of yourpassenger to have deployed air bags replacedand to have any malfunctioning air bagsrepaired. This will help to make sure the airbags continue to perform their protective func-tion for the vehicle occupants in the event of acrash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer
operational and are unable to perform their
intended protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at
a qualified specialist workshop.
If Emergency Tensioning Devices are triggeredor air bags are deployed, you will hear a bang,and some powder may also be released. Theurestraint system warning lamp lights up.
Only in rare cases will the bang affect yourhearing. The powder that is released generallydoes not constitute a health hazard, but it maycause short-term breathing difficulties in peo-ple with asthma or other respiratory problems.Provided it is safe to do so, you should leavethe vehicle immediately or open the window inorder to prevent breathing difficulties.
Air bags and pyrotechnic Emergency Tension-ing Devices (ETDs) contain perchlorate mate-rial, which may require special handling andregard for the environment. National guide-lines must be observed during disposal. In Cal-ifornia, seewww.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, therestraint system control unit evaluates impor-tant physical data relating to vehicle decelera-tion or acceleration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, therestraint system control unit triggers the Emer-gency Tensioning Devices during a head-on orrear-end collision.
An Emergency Tensioning Device can only betriggered, if:
Rthe ignition is switched on
Rthe components of the restraint system areoperational. You can find further informationunder "Restraint system warning lamp"(Ypage 40)
Rthe seat belt buckle tongue has engaged inthe belt buckle of the respective front seat
The Emergency Tensioning Devices in the rearpassenger compartment are triggered inde-pendently of the lock status of the seat belts.
If the restraint system control unit detects amore severe accident, further components ofthe restraint system are activated independ-ently of each other in certain frontal collisionsituations:
RFront air bags as well as driver's and front-passenger knee bags
RWindow curtain air bag, if the system deter-mines that deployment can offer additionalprotection to that provided by the seat belt
Depending on the person in the front-passenger seat, the front-passenger front airbag is either enabled or disabled. The front-passenger front air bag can be deployed in anaccident only if the PASSENGER AIR BAG OFFindicator lamp is off. Observe the informationon the PASSENGER AIR BAG indicator lamps(Ypage 40).
Your vehicle has two-stage front air bags.
The activation threshold of the EmergencyTensioning Devices and the air bags is deter-mined by evaluating the rate of vehicle decel-eration or acceleration which occurs at variouspoints in the vehicle. This process is pre-emp-tive in nature. Deployment should take placein good time at the start of the collision.
52Occupant safety
Safety

The rate of vehicle deceleration or accelera-tion and the direction of the force are essen-tially determined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehi-cle
Rthe characteristics of the object with whichthe vehicle has collided
Factors which can only be seen and measuredafter a collision has occurred do not play adecisive role in the deployment of an air bag.Nor do they provide an indication of air bagdeployment.
The vehicle can be deformed considerably,without an air bag being deployed. This is thecase if only parts which are relatively easilydeformed are affected and the rate of deceler-ation is not high. Conversely, air bags may bedeployed even though the vehicle suffers onlyminor deformation. This is the case if, forexample, very rigid vehicle parts such as longi-tudinal body members are hit, and sufficientdeceleration occurs as a result.
If the restraint system control unit detects aside impact or if the vehicle rolls over, theapplicable components of the restraint systemare deployed independently of each otherdepending on the apparent type of accident.
RSide impact air bags on the side where theimpact takes place, independently of theEmergency Tensioning Device and the useof the seat belt on the driver's seat andouter seats in the second row
The side impact air bag on the frontpassenger side deploys under the followingconditions:
-the OCS system detects that the frontpassenger seat is occupied or
-the seat belt buckle tongue is engaged inthe belt buckle of the front passengerseat
RWindow curtain air bag on the side ofimpact, independently of the use of the seatbelt and independently of whether the front-passenger seat is occupied
REmergency Tensioning Devices, if the sys-tem determines that deployment can offeradditional protection in this situation
RWindow curtain air bags on the driver's andfront-passenger side in certain situationswhen the vehicle rolls over, if the system
determines that deployment can offer addi-tional protection to that provided by theseat belt
iNot all air bags are deployed in an acci-dent. The different air bag systems workindependently of each other.
How the air bag system works is determinedby the severity of the accident detected,especially the vehicle deceleration or accel-eration and the apparent type of accident:
RHead-on collision
RSide impact
RRollover
Automatic measures after an acci-
dent
Immediately after an accident, the followingmeasures are implemented, depending on thetype and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rthe engine is switched off and the fuel sup-ply is cut off
Rvehicles with Mercedes me connect: auto-matic emergency call
Children in the vehicle
Important safety notes
Accident statistics show that children securedin the rear seats are safer than childrensecured in the front-passenger seat. For thisreason, Mercedes-Benz strongly advises thatyou install a child restraint system on a rearseat. Children are generally better protectedthere.
If a child younger than twelve years old andunder 5 ft (1.50 m) in height is traveling in thevehicle:
Ralways secure the child in a child restraintsystem suitable for Mercedes-Benz vehicles.The child restraint system must be appropri-ate to the age, weight and size of the child.
Rbe sure to observe the instructions andsafety notes in this section in addition to the
Children in the vehicle53
Safety
Z

child restraint system manufacturer's instal-lation instructions.
Ralways observe the instructions and safetynotes on the "Occupant classification sys-tem (OCS)". (Ypage 47)
GWARNING
If you leave children unsupervised in the
vehicle, they could set it in motion by, for
example:
Rrelease the parking brake.
Rshift the automatic transmission out of
the parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle.
Never leave children unsupervised in the
vehicle.
GWARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before secur-
ing the child in it. Never leave children unat-
tended in the vehicle.
Always ensure that all vehicle occupants havetheir seat belts fastened correctly and are sit-ting properly. Particular attention must be paidto children.
Observe the safety notes on the seat belt(Ypage 41) and the notes on correct use ofseat belts (Ypage 42).
A booster seat may be necessary to achieveproper seat belt positioning for children over40 lbs (18 kg) until they reach a height wherea three-point seat belt can be properly fas-tened without a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt
retractor is disabled and the inertia real
draws in a portion of the seat belt. The seat
belt cannot be immediately refastened.
There is an increased risk of injury, possibly
even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reacti-
vate the special seat belt retractor and
secure the child restraint system properly.
All seat belts in the vehicle, except the driver'sseat belt, are equipped with a special seat beltretractor. When activated, the special seat beltretractor ensures that the seat belt cannotslacken once the child seat is secured.
Installing a child restraint system:
XMake sure you observe the child restraintsystem manufacturer's installation instruc-tions.
XPull the seat belt smoothly from the beltoutlet.
XEngage seat belt tongue in belt buckle.
Activating the special seat belt retractor:
XPull the seat belt out fully and let the inertiareel retract it again.While the seat belt is retracting, you shouldhear a ratcheting sound. The special seatbelt retractor is enabled.
XPush the child restraint system down so thatthe seat belt is tight and does not loosen.
54Children in the vehicle
Safety

GWARNING
If persons, particularly children are subjec-
ted to prolonged exposure to extreme heat
or cold, there is a risk of injury, possibly
even fatal. Never leave children unattended
in the vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight.
Protect it with a blanket, for example. If the
child restraint system has been exposed to
direct sunlight, let it cool down before secur-
ing the child in it. Never leave children unat-
tended in the vehicle.
Child-proof locks for the rear doors
You secure each door individually with thechild-proof locks on the rear doors. A doorsecured with a child-proof lock cannot beopened from inside the vehicle. When the vehi-cle is unlocked, the door can be opened fromthe outside.
XTo activate:press the child-proof lock leverup in the direction of arrowC.
XMake sure that the child-proof locks areworking properly.
XTo deactivate:press the child-proof locklever down in the direction of arrowD.
Override feature for the rear side win-
dows
XTo activate/deactivate:press buttonC.If indicator lampDis lit, operation of therear side windows is disabled. Operation isonly possible using the switches in the driv-er's door. If indicator lampDis off, opera-tion is possible using the switches in therear compartment.
Pets in the vehicle
GWARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
Ractivate vehicle equipment and become
trapped, for example
Rswitch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be
flung around inside the vehicle in the event
of an accident or abrupt steering or braking
maneuver, and thereby injure vehicle occu-
pants. There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driv-
ing, for instance with a suitable pet carrier.
Pets in the vehicle59
Safety
Z

Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 60)
RBAS (BrakeAssistSystem) (Ypage 61)
RActive Brake Assist (Ypage 61)
RESP®(ElectronicStabilityProgram)(Ypage 63)
REBD (ElectronicBrake forceDistribution)(Ypage 67)
RADAPTIVE BRAKE (Ypage 67)
RSTEER CONTROL (Ypage 67)
Important safety notes
If you fail to adapt your driving style or if youare inattentive, the driving safety systems canneither reduce the risk of an accident noroverride the laws of physics. Driving safetysystems are merely aids designed to assistdriving.
You are responsible for maintaining the dis-tance to the vehicle in front, for vehicle speed,for braking in good time, and for staying inlane. Always adapt your driving style to suitthe prevailing road and weather conditions andmaintain a safe distance from the vehicle infront. Drive carefully.
The driving safety systems described onlywork as effectively as possible when there isadequate contact between the tires and theroad surface. Please pay special attention tothe notes on tires, recommended minimumtire tread depths, etc. (Ypage 305).
In wintry driving conditions, always use wintertires (M+S tires) and if necessary, snowchains. Only in this way will the driving safetysystems described in this section work aseffectively as possible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a waythat the wheels do not lock when you brake.
This allows you to continue steering the vehi-cle when braking.
The%ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface condi-tions. ABS works on slippery surfaces, evenwhen you only brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 60).
GWARNING
If ABS is malfunctioning, the wheels could
lock when braking. The steerability and
braking characteristics would be severely
affected. There is an increased danger of
skidding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 233) anddisplay messages which may be shown in theinstrument cluster (Ypage 204).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions asa reminder to take extra care while driving.
Off-road ABS
An ABS system specifically suited to off-roadterrain is activated automatically once the off-road program is activated (Ypage 170).
At speeds below 20 mph (30 km/h), the frontwheels lock cyclically during braking. The dig-ging-in effect achieved in the process reduces
60Driving safety systems
Saf ety

Deactivating/activating ESP®
XTo activate SPORT handling mode:brieflypress buttonC.ThetSPORT handling mode warninglamp in the instrument cluster lights up. TheSPORT handling modeSPORT handling modemessage appears inthe multifunction display.
XTo deactivate SPORT handling mode:briefly press buttonC.ThetSPORT handling mode warninglamp in the instrument cluster goes out.
XTo deactivate ESP®:press buttonCuntil
the

XTo close the tailgate automatically fromoutside the vehicle:if the SmartKey islocated in the immediate vicinity of the vehi-cle, press theTbutton on the SmartKey(Ypage 79).When the tailgate closes you can thenrelease the button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is aSmartKey in the vehicle.
Locking and unlocking
You can start, lock or unlock the vehicle usingKEYLESS-GO. To do this, you only need carrythe SmartKey with you. You can combine thefunctions of KEYLESS-GO with those of a con-ventional SmartKey. Unlock the vehicle byusing KEYLESS-GO, for instance, and lock itusing the7button on the SmartKey.
The driver's door and the door at which thehandle is used, must both be closed. TheSmartKey must be outside the vehicle. Whenlocking or unlocking with KEYLESS-GO, thedistance between the SmartKey and the corre-sponding door handle must not be greaterthan three feet (one meter).
A check which periodically establishes a radioconnection between the vehicle and theSmartKey determines whether a valid Smart-Key is in the vehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:touch the inner sur-face of the door handle.
XTo lock the vehicle:touch sensor sur-faceCorD.
Make sure that you do not touch the innersurface of the door handle.
XConvenience closing feature:touchrecessed sensor surfaceDfor an extendedperiod.
Further information on the convenienceclosing feature (Ypage 85).
XTo unlock the tailgate:pull tailgate han-dleC.
Deactivating and activating
If you do not intend to use the vehicle for alonger period of time, you can deactivate KEY-LESS-GO. The SmartKey will then use very lit-tle power, thereby conserving battery power.For the purposes of activation/deactivation,the vehicle must not be nearby.
XTo deactivate:press the7button onthe SmartKey twice in rapid succession.The indicator light on the SmartKey flashestwice briefly then one long flash, then KEY-LESS-GO is deactivated (Ypage 72).
XTo activate:press any button on the Smart-Key.
or
XInsert the SmartKey into the ignition lock.KEYLESS-GO and all of its associated fea-tures are available again.
70SmartKey
Opening and closing

XPush release catchCin the direction of thearrow and at the same time removemechanical keyDfrom the SmartKey.
For further information about:
RUnlocking the driver's door (Ypage 76)
RUnlocking the cargo compartment(Ypage 82)
RLocking the vehicle (Ypage 77)
Inserting the mechanical key
XPush mechanical keyDcompletely into theSmartKey until it engages and releasecatchCis back in its basic position.
SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive sub-
stances. If batteries are swallowed, it can
result in severe health problems. There is a
risk of fatal injury.
Keep batteries out of the reach of children.
If a battery is swallowed, seek medical
attention immediately.
The SmartKey batteries contain perchloratematerial, which may require special handlingand regard for the environment. Nationalguidelines must be observed during disposal.In California, seewww.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Mercedes-Benz recommends that you havethe battery replaced at a qualified specialistworkshop.
Checking the battery
XPress the7or6button.The battery is working properly if batterycheck lampClights up briefly.
The battery is discharged if battery checklampCdoes not light up briefly.
XChange the battery (Ypage 72).
iIf the SmartKey battery is checked withinthe signal reception range of the vehicle,pressing the7or6button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the Smart-Key (Ypage 71).
XPress mechanical keyDinto the opening inthe SmartKey in the direction of the arrowuntil battery tray coverCopens. Whendoing so, do not hold coverCshut.
XRemove battery tray coverC.
72SmartKey
Opening and closing

ProblemPossible causes/consequences andPPSolutions
You can no longer lockor unlock the vehicleusing KEYLESS-GO.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if neces-sary (Ypage 72).
If this does not work:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using themechanical key.
There is interference from a powerful source of radio waves.
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using themechanical key.
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of theSmartKey.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
If the vehicle can also not be locked/unlocked using the remotecontrol function:
XUnlock (Ypage 76) or lock (Ypage 77) the vehicle using themechanical key.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary(Ypage 294).
or
XJump-start the vehicle (Ypage 295).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using the Start/Stop button. The Smart-Key is in the vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 72) and replace it if neces-sary (Ypage 72).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
74SmartKey
Opening and closing