MERCEDES-BENZ GLA SUV 2017 Service Manual

i
Mercedes-AMG vehicles Function Page
:
Ashtray 298
Cigarette lighter 298
Power socket 299
Stowage compartment 288
;
Selector lever 156
=
Manual gearshifting (perma-
nent setting)
161 Function Page
?
DYNAMIC SELECT controller 152
A
Cup holders 296
B
Stowage space with media
interface
288
C
Multimedia system control-
ler (see the separate operat-
ing instructions)38
Centre consoleAt a glance

Door control panel
Function Page
:
Opens the door 86
;
%&Unlocks/locks
the vehicle
87
=
r45=
Saves
the seat and exterior mirror
settings 115
?
Adjusts the seats electrically 108
A
7
Zö\
Adjusts and folds the exterior
mirrors in/out electrically 112 Function Page
B
W
Opens/closes the side
windows 98
C
n
Activates/deactivates
the override feature for the
side windows in the rear
compartment 67
D
q
Opens the luggage
compartment 92Door control panel
39At a glance

Overhead control panel
Function Page
:
u
Switches the rear inte-
rior lighting on/off 119
;
p
Switches the right-
hand reading lamp on/off 119
=
|
Switches the front inte-
rior lighting/automatic inte-
rior lighting control off 119
?
ë
Primes/deactivates
tow-away protection 76
A
Rear-view mirror 113
B
ê
Primes/deactivates
the interior motion sensor 77 Function Page
C
G
SOS button (Mercedes-
Benz emergency call sys-
tem), only available for cer-
tain countries 299
D
Spectacles compartment 289
E
3
Opens/closes the pan-
orama sliding sunroof with
roller sunblinds 102
F
c
Switches the front inte-
rior lighting on 119
G
p
Switches the left-hand
reading lamp on/off 11940
Overhead control panelAt a glance

Panic alarm
X
To activate: press and hold
! button :for approx. one second.
A visual and audible alarm is triggered if the
alarm system is primed.
X To deactivate: press!button :again.
or
X Insert the key into the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Press the Start/Stop button.
The key must be in the vehicle.
The panic alarm function is only available in cer-
tain countries. Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of vehi-
cle occupants coming into contact with parts of
the vehicle's interior in the event of an accident. The restraint system can also reduce the forces
to which vehicle occupants are subjected during an accident.
The restraint system includes the:
R seat belt system
R airbags
R child restraint system
R child seat securing system The components of the restraint system work in
conjunction with each other. They can only offerprotection if all vehicle occupants always:
R have the seat belt correctly fastened
(Y page 44)
R have the seat and head restraint adjusted
properly (Y page 106)
As the driver, you must also make sure that the
steering wheel is also adjusted properly.
Observe the information on the correct driver's
seat position (Y page 106).
In addition, you must make sure that the airbags can inflate properly if they are deployed
(Y page 46).
An airbag supplements a correctly worn seat
belt. As an additional safety device, the airbag
increases the level of protection for vehicle
occupants in the event of an accident. The air-
bags are not deployed, for example, in the event
of an accident in which sufficient protection is
offered by the seat belt. In addition, only those
airbags, which in the applicable accident situa-
tions offer additional protection, are deployed in the event of an accident. However, the seat beltand airbag generally do not protect against
objects penetrating the vehicle from the out-
side.
Information on how the restraint system oper-
ates can be found under "Deployment of belt
tensioners and airbags" (Y page 53).
See "Children in the vehicle" for information on
children travelling with you in the vehicle as well
as on child restraint systems (Y page 56). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to adjust the vehicle to accom- modate a person with disabilities, contact a
qualified specialist workshop. Occupant safety
41Safety Z

Mercedes-Benz recommends that you only use
driving aids which have been approved specifi-
cally for your vehicle by Mercedes-Benz. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is running.
Therefore, malfunctions can be detected in
good time.
The 6 restraint system warning lamp on the
instrument cluster lights up when the ignition is
switched on. It goes out no later than a few sec- onds after the vehicle is started. The compo-
nents of the restraint system are in operational
readiness.
A malfunction has occurred if the 6restraint
system warning lamp:
R does not light up after the ignition is switched
on
R does not go out after a few seconds with the
engine running
R lights up again while the engine is running G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or may not deploy as
intended during an accident. This may affect
the seat belt tensioner or airbag, for example. This poses an increased risk of injury or even
fatal injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. PASSENGER AIR BAG indicator lamp
PASSENGER AIR BAG ON indicator lamp
:and
PASSENGER AIR BAG OFF indicator lamp ;are
part of the automatic deactivation system of the front-passenger front airbag.
The indicator lamps display the status of the
front-passenger front airbag.
R PASSENGER AIR BAG ON lights up for 60 sec-
onds, then both indicator lamps are off
(PASSENGER AIR BAG ON and OFF): the front-
passenger front airbag is able to deploy in the event of an accident.
R PASSENGER AIR BAG OFF lights up: the front-
passenger front airbag is disabled. It will then
not be deployed in the event of an accident.
If the PASSENGER AIR BAG ON indicator lamp is off, only the PASSENGER AIR BAG OFF indicator
lamp shows the status of the front-passenger
front airbag. The PASSENGER AIR BAG OFF indi-
cator lamp may be lit continuously or be off.
Depending on the person in the front-passenger seat, the front-passenger front airbag must be
either disabled or enabled; see the following
points. You must make sure of this both before
and during a journey.
R Children in a rearward-facing child
restraint system: the PASSENGER AIR BAG
OFF indicator lamp must be lit. The front-
passenger front airbag is disabled. Make sure
that you read the notes on the "Automatic
front-passenger front airbag deactivation sys-
tem" (Y page 49) and on "Children in the
vehicle" (Y page 56).
R Children in a forward-facing child
restraint system: depending on the installed
child restraint system and the age and size of
the child, the front-passenger front airbag is
either disabled or enabled. Therefore, make
sure that you read the notes on the "Auto-
matic front-passenger front airbag deactiva- 42
Occupant safetySafety

tion system" (Y
page 49) and on "Children in
the vehicle" (Y page 56).
R All other persons: the PASSENGER AIR BAG
OFF indicator lamp must be off. The front-
passenger front airbag is enabled. Depending
on the build of the person on the front-
passenger seat, the PASSENGER AIR BAG
OFF indicator lamp may light up. The front-
passenger front airbag is disabled. It will then
not be deployed in the event of an accident. In this case, the front-passenger seat should not
be used.
Make sure that you read the notes on the
"Automatic front-passenger front airbag
deactivation system" (Y page 49) as well as
on "Seat belts" (Y page 43) and "Airbags"
(Y page 46). There, you can also find infor-
mation on the correct seat position. Seat belts
Introduction A correctly worn seat belt is the most effective
means of restraining the movement of vehicle
occupants in the event of a collision or if the
vehicle overturns. This reduces the risk of vehi-
cle occupants coming into contact with parts of
the vehicle interior or being ejected from it. The seat belt also helps to keep the vehicle occu-
pants in the best position in relation to the air-
bag being deployed.
The seat belt system consists of:
R seat belts
R belt tensioners for the front seat belts and the
outer seat belts in the rear
R belt force limiters for the front seat belts and
the outer seat belts in the rear
If the seat belt is pulled quickly or sharply from
the belt outlet, the inertia reel locks. The belt
strap cannot be pulled out any further.
The belt tensioner tightens the seat belt in the
event of a collision so that it fits tightly across
your body. However, it does not pull the vehicle
occupants back in the direction of the seat
backrest.
The belt tensioner does not, however, correct an
incorrect seat position or correct the routing of a seat belt that is worn incorrectly.
When triggered, seat belt force limiters help to
reduce the peak force exerted by the seat belt
on the vehicle occupant. The belt force limiters on the front seats are
synchronised with the front airbags, which take
on a part of the deceleration force. This can
reduce the forces to which the vehicle occu-
pants are subjected during an accident.
! If the front-passenger seat is not occupied,
do not engage the seat belt tongue in the
buckle on the front-passenger seat. Other-
wise, the belt tensioner and sidebag could be
triggered in the event of an accident and
would need to be replaced.
Important safety notes G
WARNING
If the seat belt is worn incorrectly, it cannot
perform its intended protective function. Fur- thermore, an incorrectly worn seat belt can
cause additional injuries, e.g. in the event of
an accident, heavy braking or sudden
changes of direction. There is an increased
risk of injury, possibly even fatal.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit-
ting properly.
The components of the restraint system work in
conjunction with each other. They can only offer protection if all vehicle occupants always:
R have the seat belt correctly fastened
(Y page 44)
R have the seat and head restraint adjusted
properly (Y page 106) G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seatbelt is routed
across the centre of your shoulder. Occupant safety
43Safety Z

G
WARNING
Persons under 1.50 mtall cannot wear the
seat belts correctly without an additional suit- able restraint system. If the seat belt is worn
incorrectly, it cannot perform its intended
protective function. Furthermore, an incor-
rectly worn seat belt can cause additional
injuries, e.g. in the event of an accident, heavy braking or sudden changes of direction. There
is an increased risk of injury, possibly even
fatal.
Always secure persons less than 1.50 mtall in
additional suitable restraint systems.
If a child younger than twelve years old and
under 1.50 m in height is travelling in the vehi-
cle:
R Always secure the child in a child restraint
system suitable for this Mercedes-Benz vehi-
cle. The child restraint system must be appro-
priate to the age, weight and size of the child
R Be sure to observe the instructions and safety
notes on the "Automatic front-passenger
front airbag deactivation system"
(Y page 49)
R Be sure to observe the instructions and safety
notes on "Children in the vehicle"
(Y page 56) in addition to the manufactur-
er's operating and installation instructions for the child restraint system G
WARNING
Seat belts cannot protect as intended, if:
R they are damaged, have been modified, are
extremely dirty, bleached or dyed
R the seat belt buckle is damaged or
extremely dirty
R modifications have been made to the belt
tensioners, belt anchorages or inertia reels
Seat belts may sustain non-visible damage in an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts can tear or fail, for example in the event of an accident. Modified
seat belt tensioners may be deployed unin-
tentionally or not function as intended. There is an increased risk of injury, possibly even
fatal. Never modify seat belts, seat belt tensioners,
seat belt anchorages and inertia reels. Ensure
that seat belts are not damaged or worn and
are clean. After an accident, have the seat
belts checked immediately at a qualified spe- cialist workshop.
Mercedes-Benz recommends that you only use
seat belts that have been approved specifically
for your vehicle by Mercedes-Benz. Otherwise,
your vehicle's general operating permit could be
invalidated.
Sports seat or AMG Performance seat: this
seat is designed for the standard three-point
seat belt. If you fit another multipoint seat belt, e.g. sport or racing seat belts, the restraint sys-
tem cannot provide the best level of protection. G
WARNING
If you feed seat belts through the opening in
the seat backrest, the seat backrest may be
damaged or may even break in the event of an accident. This poses an increased risk of
injury or even fatal injury.
Only use the standard three-point seat belt.
Never modify the seat belt system.
Correct seat belt use Observe the safety notes on the seat belt
(Y
page 43).
All vehicle occupants must be wearing the seat
belt correctly before beginning the journey. Also make sure that all vehicle occupants are alwayswearing the seat belt correctly while the vehicle is in motion.
When fastening a seat belt, always make sure
that:
R the seat belt buckle tongue is inserted only
into the belt buckle belonging to that seat
R the seat belt is pulled tight across the body
Avoid wearing bulky clothing, e.g. a winter
coat.
R the seat belt is not twisted
Only then can any forces that occur be dis-
tributed across the surface of the seat belt.
R the shoulder section of the belt is routed
across the centre of the shoulder
The shoulder section of the seat belt should
not touch your neck or be routed under your 44
Occupant safetySafety

arm or behind your back. If possible, adjust
the seat belt to the appropriate height.
R the lap belt is taut and passes across the lap
as low down as possible
The lap belt must always be routed across
your hip joints and never across your abdo-
men. This applies particularly to pregnant
women. If necessary, press the lap belt down
into your hip joints and pull tight with the
shoulder section of the belt.
R the seat belt is not routed across sharp, poin-
ted or fragile objects
If you have such items located on or in your
clothing, e.g. pens, keys or spectacles, store
these in a suitable place.
R only one person is using a seat belt
Infants and children must never travel sitting
on the lap of a vehicle occupant. In the event of an accident, they could be crushed
between the vehicle occupant and seat belt.
R objects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants
Also ensure that no objects are placed
between a person and the seat. e.g. a cush-
ion.
Seat belts are intended only to secure and
restrain vehicle occupants. Always observe the
"Loading guidelines" for securing objects, lug-
gage or loads (Y page 288).
Fastening and adjusting the seat belts Observe the safety notes on the seat belt
(Y
page 43) and the information on the correct
use of the seat belt (Y page 44). Basic illustration X
Adjust the seat (Y page 106).
The seat backrest must be in an almost
upright position.
X Pull the seat belt smoothly from the belt out-
let.
X Engage seat belt tongue ;in belt buckle :.
The seat belt on the driver's seat and the
front-passenger seat may be tightened auto-
matically; see "Belt adjustment"
(Y page 45).
X If necessary, pull upwards on the seat belt in
front of your chest so that the belt sits tightly
across your body.
The shoulder section of the seat belt must
always be routed across the centre of the shoul- der. Adjust the belt outlet if necessary.
X To raise: slide the belt outlet upwards.
The belt outlet will engage in various posi-
tions.
X To lower: hold belt outlet release =and slide
the belt outlet downwards.
X Let go of belt outlet release =in the desired
position and make sure that the belt outlet
engages.
Releasing seat belts !
Make sure that the seat belt is fully rolled up.
Otherwise, the seat belt or belt tongue will be
trapped in the door or in the seat mechanism. This could damage the door, the door trim
panel and the seat belt. Damaged seat belts
can no longer fulfil their protective function
and must be replaced. Visit a qualified spe-
cialist workshop.
X Press release button in belt buckle, hold belt
tongue firmly and guide the seat belt back.
Belt adjustment Seat-belt adjustment is an integral part of the
PRE-SAFE
®
convenience function. With this
function, the driver's and co-driver's seat belts
are adjusted to the upper body of the vehicle
occupant.
The belt strap is tightened slightly when:
R the belt tongue is engaged in the buckle and
R the ignition is switched on
The seat belt adjustment will apply a certain
tightening force if any slack is detected between
the vehicle occupant and the seat belt. Do not Occupant safety
45Safety Z

hold on to the seat belt tightly while it is adjust-
ing.
You can switch the seat belt adjustment on and off in the on-board computer (Y page 231).
Seat belt warning for the driver and
front-passenger The
7 seat belt warning lamp in the instru-
ment cluster is a reminder that all vehicle occu-
pants must wear their seat belts. It may light up
continuously or flash. In addition, a warning tone may sound.
The 7 seat belt warning lamp goes out and
the warning tone ceases when the driver and the
front passenger have fastened their seat belts.
Rear seat belt status indicator The seat belts on the left and centre rear seats,
when viewed in the direction of travel, are not
fastened. (Example)
The rear seat belt status indicator is only avail-
able for certain countries.
The rear seat belt status indicator informs you
which rear seat belt is not fastened.
Hiding the rear seat belt status indicator imme- diately (Y page 234). Airbags
Introduction The installation location of an airbag is identified
by the AIRBAG symbol.
An airbag supplements a correctly worn seat
belt. It is not a replacement for the seat belt. The
airbag offers additional protection in corre-
sponding accident situations.
Not all airbags are deployed in an accident. The
different airbag systems work independently of
each other (Y page 53).
However, no system available today can com-
pletely eliminate injuries and fatalities. It is also not possible to completely rule out a
risk of injury caused by an airbag due to the
speed at which the airbag must be deployed.
Important safety notes G
WARNING
If you deviate from the correct seat position,
the airbag cannot perform its intended pro-
tective function and can even cause addi-
tional injuries when deployed. There is an
increased risk of serious or even fatal injuries.
In order to avoid such risks, always ensure
that all vehicle occupants:
R fasten their seatbelts correctly, including
pregnant women
R are seated correctly and maintain the fur-
thest possible distance from the airbags
R observe the following notes
Always ensure that there are no objects loca-
ted between the airbag and the vehicle occu-
pant.
R Adjust the seats properly before beginning
your journey. Always make sure that the seat
is in an almost upright position. The centre of
the head restraint must support the head at
about eye level.
R Move the driver's and front-passenger seats
as far back as possible. The driver's seat posi-
tion must allow the vehicle to be driven safely.
R Hold the steering wheel only by the rim. This
allows the airbag to be fully deployed.
R Always lean against the backrest while driv-
ing. Do not lean forwards or lean against the
door or side window. You may otherwise be in the deployment area of the airbags.
R Always keep your feet in the footwell in front
of the seat. Do not put your feet on the dash-
board, for example. Your feet may otherwise
be in the deployment area of the airbag.
R Always secure persons less than 1.50 mtall in
suitable restraint systems. Up to this height,
the seat belt cannot be worn correctly. 46
Occupant safetySafety

If a child is travelling in your vehicle, also
observe the following notes:
R Always secure children under twelve years of
age and less than 1.50 mtall in suitable child
restraint systems.
R Child restraint systems should preferably be
fitted to the rear seats.
R Secure a child to the front-passenger seat
only when the front-passenger front airbag is disabled, and then only in a rearward-facing
child restraint system. If the PASSENGER AIR
BAG OFF indicator lamp is permanently lit, the
front-passenger front airbag is disabled
(Y page 42).
R Be sure to observe the instructions and safety
notes on the "Automatic front-passenger
front airbag deactivation system"
(Y page 49) and on "Children in the vehicle"
(Y page 56) in addition to the manufactur-
er's operating and installation instructions for
the child restraint system.
Objects in the vehicle interior may prevent
the airbag from functioning correctly. Before
starting your journey and to avoid risks resulting from the speed of the airbag as it deploys, make
sure that:
R there are no people, animals or objects
between the vehicle occupants and an airbag
R there are no objects between the seat, door
and B-pillar
R there are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks
R no accessories, such as cup holders, are
attached to the vehicle within the deployment
area of an airbag, e.g. to doors, side windows,
rear side trim or side walls
R no heavy, sharp-edged or fragile objects are in
the pockets of your clothing. Store such
objects in a suitable place. G
WARNING
If you modify an airbag cover or affix objects
such as stickers to it, the airbag can no longer function correctly. There is an increased risk
of injury.
Never modify an airbag cover or affix objects
to it. G
WARNING
Sensors to control the airbags are located in
the doors. Modifications or work not per- formed correctly to the doors or door panel-
ling, as well as damaged doors, can lead to the
function of the sensors being impaired. The
airbags might therefore not function properly any more. Consequently, the airbags cannot
protect vehicle occupants as they are
designed to do. This poses an increased risk
of injury.
Never modify the doors or parts of the doors.
Always have work on the doors or door pan-
elling carried out at a qualified specialist
workshop.
Front airbags !
Do not place heavy objects on the front-
passenger seat. This could cause the system
to identify the seat as being occupied. In the
event of an accident, the restraint systems on
the front-passenger side may be triggered
and have to be replaced. Driver's airbag
:deploys in front of the steer-
ing wheel. Front-passenger front airbag ;
deploys in front of and above the glove com-
partment.
When deployed, the front airbags offer addi-
tional head and thorax protection for the occu-
pants in the front seats.
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front airbag (Y page 42).
The front-passenger front airbag will deploy only if:
R the automatic front-passenger front airbag
deactivation system has detected that the
front-passenger seat is occupied Occupant safety
47Safety Z