lock MERCEDES-BENZ GLA SUV 2017 Service Manual

In these situations in particular, the reversing
function cannot prevent someone being trap- ped. There is a risk of injury.
When closing, make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or Stop button on the tail-
gate or
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform- ing a kicking movement under the rear bumper. Opening and closing manually
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the tailgate. Closing X
Pull the tailgate down using handle :.
X Let the tailgate drop into the lock.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO. Opening and closing automatically
from the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing. 90
Luggage compartmentOpening and closing

You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Opening automatically You can open the tailgate automatically using
the key or the handle on the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X If the tailgate is unlocked, pull the tailgate
handle and release it again immediately.
Closing automatically Vehicles with the EASY-PACK tailgate:
you
can also close the tailgate automatically from
outside the vehicle. X
To close: press button :on the tailgate.
or X Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbutton
on the key.
You can release the button as soon as the
tailgate starts to close.
X To stop the closing process : press but-
ton :on the tailgate again.
or
X Pull the handle in the tailgate.
or X Press the Fbutton on the key until the
tailgate stops.
or X Press or pull the remote operating switch on
the driver's door. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
i You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (Y page 80).
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
process without using your hands. This is useful
if you have your hands full. To do this, make a
kicking movement under the bumper with your
foot.
Observe the following points:
R carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R when making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise lose your balance, e.g. on ice. Luggage compartment
91Opening and closing Z

the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Opening/closing automatically You can open the tailgate from the driver's seat
when the vehicle is stationary and unlocked.
It is only possible to close the tailgate from the
driver's seat on vehicles with the EASY-PACK
tailgate. X
To open: pull remote operating switch :for
the tailgate until the tailgate opens.
X To close: turn the key to position 1or2 in
the ignition lock (Y page 144).
X Press and hold remote operating switch :
for the tailgate until the tailgate is completely
closed. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
You can limit the opening angle of the tailgate.
This could be useful, for example, if there is
insufficient space above the tailgate. It is pos-
sible to limit the tailgate in the top half of its
opening range.
To open the tailgate fully, pull the handle on the
outside of the tailgate again after it has stopped
automatically. This does not delete the stored
position.
Priming X
To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position:
R press the closing button in the tailgate, or
R pull the handle on the outside of the tailgate
again or
R press the tailgate button on the key.
X To store the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button in the tail-
gate until you hear a short tone. Luggage compartment
93Opening and closing Z

Emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the tailgate.
You can reach the emergency release via the
luggage compartment.
Opening X
Fold the rear seat backrest forwards
(Y page 292).
X Take the emergency key element out of the
key (Y page 82).
X Insert emergency key element ;into open-
ing :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 82). Boot
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the boot
lid is open when the engine is running, espe-
cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the boot lid. Never drive with the boot lid
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
You will find details on the boot lid opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the boot.
Observe the loading guidelines (Y page 288).
Do not leave the key in the boot. If you do so, you
could lock yourself out.
The boot lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R emergency released from the inside 94
BootOpening and closing

Opening/closing from outside
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the tailgate.
Closing X
Pull the tailgate down using handle :.
X Let the tailgate drop into the lock.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO. Opening automatically from the out-
side
General notes !
The boot lid swings upwards when opened.
Therefore, make sure that there is sufficient
clearance above the boot lid.
i The opening dimensions of the boot lid can
be found under "Vehicle data" (Y page 358).Opening automatically You can open the boot lid automatically using
the key or the handle on the boot lid.
X Press and hold the Fbutton on the key
until the boot lid opens.
or X If the boot lid is unlocked, pull the boot lid
handle and release it again immediately. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
i You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (Y page 80).
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
process without using your hands. This is useful
if you have your hands full. To do this, make a
kicking movement under the bumper with your
foot.
Observe the following points:
R carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R when making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance Boot
95Opening and closing Z

Opening
You can open the boot lid from the driver's seat
when the vehicle is stationary and unlocked. X
To open: pull remote operating switch :for
the boot lid until the boot lid opens. Boot emergency release
General notes !
The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
If the tailgate can no longer be unlocked:
R using the key, or
R using the remote operating switch in the door
control panel:
Use the emergency release on the inside of the tailgate.
You can reach the emergency release via the
luggage compartment. Opening X
Fold the rear seat backrest forwards
(Y page 292).
X Take the emergency key element out of the
key (Y page 82).
X Insert emergency key element ;into open-
ing :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 82). Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. Side windows
97Opening and closing Z

G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from travelling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side window
only opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and is no substi- tute for your attention when closing a side win-
dow. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each door for the corresponding side window.
The switches on the driver's door take prece-
dence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or2 in the igni-
tion lock (Y page 144).
X To open manually: press and hold the cor-
responding switch.
X To open fully: press the button beyond the
pressure point and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
pressure point and release it.
Automatic operation is started.
X To interrupt automatic operation: press/
pull the corresponding switch again.
i If you press/pull the switch beyond the
pressure point, automatic operation is started
in the corresponding direction. You can stop
automatic operation by pressing/pulling
again.
i You can continue to operate the side win-
dows after switching off the engine or remov-
ing the key. This function remains active for
five minutes or until the driver's or front-
passenger door is opened.
i The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 67). Convenience opening feature
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: you can ventilate the
vehicle before you start driving. 98
Side windowsOpening and closing

The key can also be used to carry out the fol-
lowing functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblind
The convenience opening feature can only be
operated using the key.
The "Convenience opening" feature is also avail- able when the vehicle is unlocked.
X Vehicles with Exclusive package or AMG
Exclusive package but without KEYLESS-
GO and the KEYLESS-GO start function: for
the following operations, point the tip of the
key at the door handle on the driver's door.
The key must be close to the driver's door
handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the key must be in
close proximity to the vehicle.
X Press and hold the %button until the side
windows and the panorama sunroof are in the
desired position.
If the roller sunblind of the panorama sliding
sunroof is closed, the roller sunblind is
opened first.
X Press and hold the %button once more
until the panorama sliding sunroof reaches
the desired position.
X To interrupt convenience opening: release
the % button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive package or
AMG Exclusive package: at the same time you
can:
R lock the vehicle
R close the side windows
R close the panorama sliding sunroof
On vehicles with a panorama sliding sunroof,
you can then close the roller sunblind.
i Notes on the automatic reversing function
for:
R the side windows (Y page 98)
R the panorama sliding sunroof
(Y page 102)
R the roller sunblind (Y page 103)
Using the key X
Vehicles with Exclusive package or AMG
Exclusive package but without KEYLESS-
GO and the KEYLESS-GO start function:
for
the following operations, point the tip of the
key at the door handle on the driver's door.
The key must be close to the driver's door
handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the key must be in
close proximity to the vehicle.
X Press and hold the &button until the side
windows and the panorama sliding sunroof
are fully closed.
X Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof: X Press and hold the &button again until the
roller sunblind of the panorama sliding sun-
roof closes.
X To interrupt convenience closing: release
the & button.
Using KEYLESS-GO The driver's door and the door at which the han-
dle is used must both be closed. The key must beoutside the vehicle. The gap between the key
and the corresponding door handle should not
be greater than 1 m. Side windows
99Opening and closing Z

X
Touch recessed sensor surface :on the
door handle until the side windows and the
panorama sliding sunroof are fully closed.
i Make sure you touch only recessed sensor
surface :.
X Make sure that all the side windows are
closed.
X Make sure that all the side windows and the
panorama sliding sunroof are closed.
On vehicles with a panorama sliding sunroof: X Touch recessed sensor surface :on the
door handle again until the roller sunblind of
the panorama sliding sunroof closes. X
To interrupt convenience closing: release
recessed sensor surface :on the door han-
dle. Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
X Close all doors.
X Turn the key to position 1or2 in the igni-
tion lock (Y page 144).
X Pull the corresponding switch on the door
control panel until the side window is com-
pletely closed (Y page 98).
X Hold the switch for an additional second.
If the side window opens again slightly:
X Immediately pull the corresponding switch on
the door control panel until the side window is
completely closed (Y page 98).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released, the
side window has been reset correctly. If this is
not the case, repeat the steps above. Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. 100
Side windowsOpening and closing

Problem
Possible causes/consequences and
M
MSolutions A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature. Panorama sliding sunroof
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop- ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
At high speeds the raised sliding sunroof auto- matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid- ing sunroof lifts during opening.
! Only open the panorama sliding sunroof if it
is free of snow and ice. Otherwise, malfunc-
tions may occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be damaged.
i Resonance noises can occur in addition to
the usual airflow noises when the sliding sun-
roof is open. They are caused by minor pres-
sure fluctuations in the vehicle interior.
Change the position of the sliding sunroof or
open a side window slightly to reduce or elim-
inate these noises. Panorama sliding sunroof
101Opening and closing Z