lock MERCEDES-BENZ GLA SUV 2017 Owner's Guide

Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment. Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Key functions
:
& Locks the vehicle
; F Opens the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button. Key
79Opening and closing Z

If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock: press the &button.
The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap
During unlocking, the turn signals flash once.
During locking, they flash three times.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the remote
control; see the separate operating instructions.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated or deactivated using the
on-board computer (Y page 229).
X To open the tailgate automatically from
outside the vehicle: press and hold theF
button until the tailgate opens (Y page 95).
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: X To close the tailgate automatically from
outside the vehicle:
if the key is located in
the immediate vicinity of the vehicle, press
the F button on the key (Y page 90).
When the tailgate closes, you can then
release the button. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle.
Locking and unlocking You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry the
key with you. You can combine the KEYLESS-GO
functions with the functions of a conventional
key. Unlock the vehicle using KEYLESS-GO, for
instance, and lock it using the &button on
the key.
The driver's door and the door on which the
handle is used must both be closed. The key must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the key and the corresponding door
handle must not be greater than one metre.
A check that periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in or in the
direct vicinity of the vehicle. This occurs, for
example:
R while starting the engine
R while driving
R when the external door handles are touched
R during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an extended
period.
Further information on the convenience clos-
ing feature (Y page 99). X
To unlock the tailgate: pull tailgate han-
dle :. 80
KeyOpening and closing

Deactivating and activating
If you do not intend to use the vehicle for an
extended period of time, you can deactivate
KEYLESS-GO. The key will then use very little
power, thereby conserving battery power. For
the purposes of activation or deactivation, the
vehicle does not have to be nearby.
X To deactivate: press the&button on the
key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 82).
X To activate: press any button on the key.
or X Insert the key into the ignition lock.
KEYLESS-GO and all its associated features
are available again. Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travelalone.
X To change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 82).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%button
twice.
X To lock centrally: press the&button. The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 82). Emergency key element
General notes If the vehicle can no longer be unlocked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to unlock
and open the driver's door or the tailgate, the
anti-theft alarm system will be triggered
(Y page 76).
There are several ways to deactivate the alarm:
X To deactivate the alarm with the key: press
the % or& button on the key.
or X Insert the key into the ignition lock.
or X To deactivate the alarm with KEYLESS-GO:
press the Start/Stop button in the ignition
lock. The key must be in the vehicle.
or X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically. X To unlock the fuel filler flap: insert the key
into the ignition lock. Key
81Opening and closing Z

Removing the emergency key element
X
Push release catch :in the direction of the
arrow and, at the same time, remove emer-
gency key element ;from the key.
Further information about:
R Unlocking the driver's door (Y page 88)
R Unlocking the luggage compartment
(Y page 94)
R Locking the vehicle (Y page 88)
Inserting the emergency key element X
Push emergency key element ;completely
into the key until it engages and release
catch :is back in its basic position. Key battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in an environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have the
battery replaced at a qualified specialist work-
shop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Replace the battery (Y page 82).
i If the key battery is checked within the sig-
nal reception range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
i You can obtain a battery from any qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V button cell battery.
X Take the emergency key element out of the
key (Y page 81). 82
KeyOpening and closing

Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock or
unlock the vehicle using
the key. The key battery is weak or discharged.
X Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func- tion of the key. Point the tip of the key at the driver's door handle
from close range and press the %or& button.
If this does not work: X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Vehicles without KEYLESS-GO or KEYLESS-GO start function:
try again to lock/unlock the vehicle using the remote control func-
tion of the key. Point the tip of the key at the driver's door handle
from close range and press the %or& button.
If this does not work:
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element. 84
KeyOpening and closing

Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock or unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle cannot be locked or unlocked even using the remote
control function: X Unlock (Y page 88) or lock (Y page 88) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. The on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 324).
or
X Jump-start the vehicle (Y page 325).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is weak or discharged.
X Check the key battery (Y page 82) and replace if necessary
(Y page 82).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Key
85Opening and closing Z

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 78). The doors can then be opened from the inside after the vehicle has
been locked from the outside. You can open the
rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear side doors from inside the vehicle if they are
not secured by the child-proof locks
(Y page 67).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 76).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle. 86
DoorsOpening and closing

If the vehicle has been locked from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from
the inside. This can be useful if you wish to lock the vehicle before pulling away, for example. X
To unlock: press button :.
X To lock: press button ;.
If all the doors and the tailgate are closed, the
vehicle locks.
This does not lock or unlock the fuel filler flap.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked with the key or KEYLESS-GO.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 76).
You can open the rear doors from inside the
vehicle if they are not secured by the child-proof locks (Y page 67). When a locked door is opened from inside the
vehicle, the previous unlocking process will be
observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door that has
been opened from the inside is unlocked if only the driver's door had previously been unlocked.
United Kingdom only:
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76).
When a locked door is opened from inside the
vehicle, the previous unlocking process will be
observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door that has been opened from the inside is unlocked if only
the driver's door had previously been unlocked. Automatic locking feature Doors
87Opening and closing Z

X
To deactivate: press and hold button :for
approximately five seconds until a tone
sounds.
X To activate: press and hold button ;for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamometer
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 229). Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with the key or KEYLESS-GO, use the emergency key ele-
ment.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 76).
X Take the emergency key element out of the
key (Y page 81).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element anti-clock-
wise as far as it will go to position 1.On right-hand-drive vehicles, turn the emer-
gency key element clockwise.
The door is unlocked.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 82). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key or KEYLESS-GO, use the emergency key ele-
ment.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button on the driver’s door
(Y page 87).
X Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press the locking knobs down by
hand if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 81).
X Insert the emergency key element into the
lock of the driver's door as far as it will go. X
Turn the emergency key element clockwise as
far as it will go to position 1.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate are
locked.
X Insert the emergency key element into the
key (Y page 82). 88
DoorsOpening and closing

i
If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
Do not leave the key in the luggage compart-
ment. If you do so, you could lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating switch
on the key
R emergency released from the inside. Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec-
ognition with a reversing feature. If a solid object
blocks or restricts the tailgate when automati-
cally opening or closing, the tailgate is stopped.
If the tailgate is stopped during the closing proc- ess, the tailgate automatically opens again
slightly. The automatic obstacle detection with
reversing function is only an aid. It is not a sub- stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path Luggage compartment
89Opening and closing
Z