warning MERCEDES-BENZ GLA SUV 2017 Workshop Manual

In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP ®
:
R when snow chains are used
R in deep snow
R on sand or gravel
R on specially designated roads when the vehi-
cle's own oversteering and understeering
characteristics are desired
Driving in SPORT handling mode or without
ESP ®
requires a highly qualified and experi-
enced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle
if the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®X
To activate SPORT handling mode: briefly
press button :.
The M SPORT handling mode warning
lamp on the instrument cluster lights up. The
SPORT handling mode SPORT handling mode message appears in
the multifunction display.
X To deactivate SPORT handling mode:
briefly press button
:.
The M SPORT handling mode warning
lamp on the instrument cluster goes out.
X To deactivate ESP ®
:press button :until
the å ESP®
OFF warning lamp lights up in
the instrument cluster.
The ÷ OFF
OFF message appears in the multi-
function display.
X To activate ESP ®
:briefly press button :.
The å ESP®
OFF warning lamp on the
instrument cluster goes out. The ÷ESP® ON
ON message appears in the multifunction dis-
play.
Characteristics when SPORT handling
mode is activated
If SPORT handling mode is activated and one or more wheels start to spin, the ÷ESP®
warn-
ing lamp on the instrument cluster flashes. In
such situations, ESP ®
will stabilise the vehicle
only to a limited degree.
When SPORT handling mode is activated:
R ESP ®
improves driving stability only to a limi-
ted degree
R traction control is still activated
R the engine's torque is only restricted to a limi-
ted degree and the drive wheels may start to spin
The spinning of the wheels results in a cut for better traction on loose surfaces.
R ESP ®
still provides support when you brake
firmly
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in the
instrument cluster does not flash. In such situa-
tions, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R engine torque is no longer limited and the
drive wheels may start to spin
The spinning of the wheels results in a cut for
better traction on loose surfaces.
R traction control is still activated
R Active Brake Assist is no longer available; it is
not activated even if you brake firmly with
assistance from ESP ®
R PRE-SAFE ®
is no longer available; it is not
activated even if you brake firmly with assis-
tance from ESP ®
R ESP ®
still provides support when you brake
firmly
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 192).74
Driving safety systemsSafety

Off-road ESP
®
intervenes with a delay if there is
oversteering or understeering, thus improving
traction.
ESP ®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP ®
assists you in this situation. ESP ®
slows the vehicle down by braking and limiting
the engine output until the vehicle/trailer com- bination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/trailer
combination by depressing the brake firmly.
ESP ®
trailer stabilisation is active above speeds
of approximately 65 km/h.
ESP ®
trailer stabilisation does not work if ESP ®
is deactivated or disabled because of a malfunc- tion. EBD (electronic brake force distribu-
tion)
General information EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 68). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Please observe the information on warning and
indicator lamps (Y page 267)
(Y page 267) as well as on display messages
(Y page 237). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has the HOLD function (Y page 186) and hill start
assist (Y page 147). STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilisation.
This steering support is provided in particular if:
R both right wheels or both left wheels are on a
wet or slippery road surface when you brake
R the vehicle begins to skid
Important safety notes i
Read the "Important safety notes" section
(Y page 68).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is malfunctioning
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Driving safety systems
75Safety Z

Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment. Otherwise, the key may not be detected, e.g.
when starting the engine using the Start/Stop
button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 78). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Key functions
:
& Locks the vehicle
; F Opens the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button. Key
79Opening and closing Z

Removing the emergency key element
X
Push release catch :in the direction of the
arrow and, at the same time, remove emer-
gency key element ;from the key.
Further information about:
R Unlocking the driver's door (Y page 88)
R Unlocking the luggage compartment
(Y page 94)
R Locking the vehicle (Y page 88)
Inserting the emergency key element X
Push emergency key element ;completely
into the key until it engages and release
catch :is back in its basic position. Key battery
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in an environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Mercedes-Benz recommends that you have the
battery replaced at a qualified specialist work-
shop.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly.
The battery is discharged if battery check
lamp :does not light up briefly.
X Replace the battery (Y page 82).
i If the key battery is checked within the sig-
nal reception range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
i You can obtain a battery from any qualified
specialist workshop.
Replacing the battery You require a CR 2025 3 V button cell battery.
X Take the emergency key element out of the
key (Y page 81). 82
KeyOpening and closing

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key, the
double lock function is activated as standard. It
is then not possible to open the doors from
inside the vehicle. You can deactivate the dou-
ble lock function by deactivating the interior
motion sensor (Y page 78). The doors can then be opened from the inside after the vehicle has
been locked from the outside. You can open the
rear doors from inside the vehicle if they are not secured by the child-proof locks (Y page 67).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 76). Unlocking and opening the doors
from the inside
X
Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and opens.
For all countries except the United Kingdom:
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear side doors from inside the vehicle if they are
not secured by the child-proof locks
(Y page 67).
If the vehicle has previously been locked with
the key from the outside, opening a door from
the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 76).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle. 86
DoorsOpening and closing

i
If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Stow luggage or loads preferably in the luggage compartment. Observe the loading guidelines
(Y page 288).
Do not leave the key in the luggage compart-
ment. If you do so, you could lock yourself out.
The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out-
side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating switch
on the key
R emergency released from the inside. Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec-
ognition with a reversing feature. If a solid object
blocks or restricts the tailgate when automati-
cally opening or closing, the tailgate is stopped.
If the tailgate is stopped during the closing proc- ess, the tailgate automatically opens again
slightly. The automatic obstacle detection with
reversing function is only an aid. It is not a sub- stitute for your attention when opening and
closing the tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. fingers
R over the last 8 mm of the closing path Luggage compartment
89Opening and closing
Z

In these situations in particular, the reversing
function cannot prevent someone being trap- ped. There is a risk of injury.
When closing, make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or Stop button on the tail-
gate or
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is also
possible to stop the closing process by perform- ing a kicking movement under the rear bumper. Opening and closing manually
Opening X
Press the %button on the key.
X Pull handle :.
X Raise the tailgate. Closing X
Pull the tailgate down using handle :.
X Let the tailgate drop into the lock.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO. Opening and closing automatically
from the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing. 90
Luggage compartmentOpening and closing

You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Opening automatically You can open the tailgate automatically using
the key or the handle on the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X If the tailgate is unlocked, pull the tailgate
handle and release it again immediately.
Closing automatically Vehicles with the EASY-PACK tailgate:
you
can also close the tailgate automatically from
outside the vehicle. X
To close: press button :on the tailgate.
or X Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbutton
on the key.
You can release the button as soon as the
tailgate starts to close.
X To stop the closing process : press but-
ton :on the tailgate again.
or
X Pull the handle in the tailgate.
or X Press the Fbutton on the key until the
tailgate stops.
or X Press or pull the remote operating switch on
the driver's door. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection range
of KEYLESS-GO, the following situations, for
example, could lead to the unintentional
opening of the tailgate:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle.
i You can also deactivate KEYLESS-GO. Fur-
ther information on deactivating and activat-
ing KEYLESS-GO (Y page 80).
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
process without using your hands. This is useful
if you have your hands full. To do this, make a
kicking movement under the bumper with your
foot.
Observe the following points:
R carry your KEYLESS-GO key with you. The key
must be in the KEYLESS-GO detection range
to the rear of the vehicle.
R when making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise lose your balance, e.g. on ice. Luggage compartment
91Opening and closing Z

R
Always ensure that you only make a kicking
movement within the detection range of sen- sors :.
R Stand at least 30 cm away from the rear area
while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly.
R HANDS-FREE ACCESS does not function dur-
ing engine start.
R Dirt caused by road salt around sensors :
may restrict functionality.
Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
R If a KEYLESS-GO key is in the KEYLESS-GO
detection range to the rear of the vehicle,
HANDS-FREE ACCESS could be triggered.
The tailgate could thus be opened or closed
unintentionally, for example, when you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key with you in such situations. This will prevent the uninten-tional opening/closing of the tailgate. Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the kicking movement more quickly if this
occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection range :
under the bumper, or
R pull the handle on the outside of the tailgate,
or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing process has been stopped:
R Kick your foot under the bumper again and
the tailgate will open.
If the tailgate opening process has been stop-
ped:
R Kick your foot under the bumper again and
the tailgate will close. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in 92
Luggage compartmentOpening and closing

the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
You will find details on the tailgate opening
dimensions in the "Vehicle data" section
(Y page 358).
Opening/closing automatically You can open the tailgate from the driver's seat
when the vehicle is stationary and unlocked.
It is only possible to close the tailgate from the
driver's seat on vehicles with the EASY-PACK
tailgate. X
To open: pull remote operating switch :for
the tailgate until the tailgate opens.
X To close: turn the key to position 1or2 in
the ignition lock (Y page 144).
X Press and hold remote operating switch :
for the tailgate until the tailgate is completely
closed. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the open- ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
You can limit the opening angle of the tailgate.
This could be useful, for example, if there is
insufficient space above the tailgate. It is pos-
sible to limit the tailgate in the top half of its
opening range.
To open the tailgate fully, pull the handle on the
outside of the tailgate again after it has stopped
automatically. This does not delete the stored
position.
Priming X
To open the tailgate: pull the handle on the
tailgate.
X To stop the opening procedure at the
desired position:
R press the closing button in the tailgate, or
R pull the handle on the outside of the tailgate
again or
R press the tailgate button on the key.
X To store the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button in the tail-
gate until you hear a short tone. Luggage compartment
93Opening and closing Z