ESP MERCEDES-BENZ GLC 2017 User Guide

and to have any malfunctioning air bags
repaired. This will help to make sure the air bags
continue to perform their protective function for
the vehicle occupants in the event of a crash.
G WARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to trig-
ger the tightening of the seat belt in hazardous
situations. This procedure is reversible.
If Emergency Tensioning Devices are triggered
or air bags are deployed, you will hear a bang,
and a small amount of powder may also be
released. The u restraint system warning
lamp lights up.
Only in rare cases will the bang affect your hear-
ing. The powder that is released generally does
not constitute a health hazard, but it may cause
short-term breathing difficulties in people with
asthma or other respiratory problems. Provided
it is safe to do so, you should leave the vehicle
immediately or open the window in order to pre-
vent breathing difficulties.
Air bags and pyrotechnic Emergency Tensioning
Devices (ETDs) contain perchlorate material,
which may require special handling and regard
for the environment. National guidelines must
be observed during disposal. In California, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
Method of operation During the first stage of a collision, the restraint
system control unit evaluates important physi-
cal data relating to vehicle deceleration or accel-
eration, such as: R
duration R
direction R
intensity
Based on the evaluation of this data, the
restraint system control unit triggers the Emer-
gency Tensioning Devices during a frontal or
rear collision. An Emergency Tensioning Device can only be
triggered, if: R
the ignition is switched on R
the components of the restraint system are
operational. You can find further information
under: "Restraint system warning lamp"
( Y
page 44) R
the seat belt buckle tongue has engaged in
the belt buckle of the respective front seat
The Emergency Tensioning Devices in the rear
compartment are triggered independently of the
lock status of the seat belts.
If the restraint system control unit detects a
more severe accident, further components of
the restraint system are activated independ-
ently of each other in certain frontal collision
situations: R
Front air bags and driver's knee bag R
Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated or
deactivated depending on the person on t he
f
ront-passenger seat. The front-passenger front
air bag can only deploy in an accident if the
PASSENGER AIR BAG OFF indicator lamp is off.
Observe the information on the PASSENGER AIR
BAG indicator lamps ( Y
page 44).
Your vehicle has two-stage front air bags. During
the first deployment stage, the front air bag is
filled with propellant gas to reduce the risk of
injuries. The front air bag is fully deployed with
the maximum amount of propellant gas if a sec-
ond deployment threshold is reached within a
few milliseconds.
The activation threshold of the Emergency Ten-
sioning Devices and the air bag are determined
by evaluating the rate of vehicle deceleration or
acceleration which occurs at various points in
the vehicle. This process is pre-emptive in
nature. Deployment should take place in good
time at the start of the collision.
The rate of vehicle deceleration or acceleration
and the direction of the force are essentially
determined by: R
the distribution of forces during the collision R
the collision angle R
the deformation characteristics of the vehicle R
the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a deci-56
Occupant safety
Safety

sive role in the deployment of an air bag. Nor do
they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even
though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are activa-
ted independently of each other depending on
the apparent type of accident. R
Side impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of
the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions: -
the OCS system detects that the front-
passenger seat is occupied or -
the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat R
Window curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied R
Front Emergency Tensioning Devices, if the
system determines that deployment can offer
additional protection for the vehicle occu-
pants in this situation R
Rear Emergency Tensioning Devices in cer-
tain situations if the vehicle rolls over R
Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
i Not all air bags are deployed in an accident.
The different air bag systems work independ-
ently of each other. How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident: R
Frontal collision R
Side impact R
Rollover
PRE-SAFE ®
(anticipatory occupant
protection system)
Introduction In certain hazardous situations, PRE-SAFE ®
takes pre-emptive measures to protect the vehi-
cle occupants.
Important safety notes
! Make sure that there are no objects in the
footwell or behind the seats. There is a danger
that the seats and/or objects could be dam-
aged when PRE-SAFE ®
is activated.
Despite your vehicle being equipped with the
PRE-SAFE ®
system, the possibility of personal
injuries occurring as a result of an accident can-
not be eliminated. Always adapt your driving
style to suit the prevailing road and weather
conditions and maintain a safe distance from
the vehicle in front. Drive carefully.
Function PRE-SAFE ®
intervenes: R
in emergency braking situations, e.g. when
BAS is activated R
in critical driving situations, e.g. when physi-
cal limits are exceeded and the vehicle under-
steers or oversteers severely R
vehicles with the Driving Assistance package:
when a driver assistance system intervenes
powerfully or the radar sensor system detects
an imminent danger of collision in certain sit-
uationsOccupant safety 57
Safety Z

Child-proof locks for the rear doors
You secure each door individually with the child-
proof locks on the rear doors. A door secured
with a child-proof lock cannot be opened from
inside the vehicle. When the vehicle is unlocked,
the door can be opened from the outside. X
To activate: press the child-proof lock lever
up in the direction of arrow C .X
Make sure that the child-proof locks are work-
ing properly. X
To deactivate: press the child-proof lock
lever down in the direction of arrow D .
Override feature for the rear side win-
dows
X
To enable/disable: press button D .
If indicator lamp C is lit, operation of the rear
side windows is disabled. Operation is only
possible using the switches in the driver's
door. If indicator lamp C is off, operation is
possible using the switches in the rear com-
partment. Pets in the vehicle
G WARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could: R
activate vehicle equipment and become
trapped, for example R
activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box.
Driving safety systems
Overview of driving safety systems In this section, you will find information about
the following driving safety systems: R
ABS ( A nti-lock B raking S ystem)
( Y
page 65) R
BAS ( B rake A ssist S ystem) ( Y
page 65)R
BAS PLUS with Cross-Traffic Assist ( B rake
A ssist S ystem PLUS with Cross-Traffic Assist)
( Y
page 66) R
COLLISION PREVENTION ASSIST PLUS
( Y
page 67) R
ESP ®
( E lectronic S tability P rogram)
( Y
page 70) R
EBD ( E lectronic B rake force D istribution)
( Y
page 73) R
ADAPTIVE BRAKE ( Y
page 73)R
PRE-SAFE ®
Brake ( Y
page 73)R
STEER CONTROL ( Y
page 75)64
Driving safety systems
Safety

Important safety notes If you fail to adapt your driving style or if you are
inattentive, th e driving safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics . Drivin g safet y systems are
merely aids designed to assist driving . You are
responsible for maintainin g th e distanc e to th e
vehicl e in front, for vehicl e speed, for braking in
goo d time, and for staying in lane. Always adapt
your driving style to suit th e prevailing road and
weather condition s and maintai n a saf e distanc e
from th e vehicl e in front. Drive carefully.
The driving safet y systems describe d only wor k
as effectivel y as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regarding tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 336).
In wintr y driving conditions, always use winte r
tires (M+ S tires )a nd if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible.
ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The % ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac- tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y
page 259) and dis-
play messages which may be shown in the
instrument cluster ( Y
page 228).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over. X
To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a
reminder to take extra care while driving.
BAS (Brake Assist System)
General information BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.Driving safety systems 65
Safety Z

Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
General information BAS PLUS can help you to minimize the risk of a
collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
i Pay attention to the important safety notes
in the "Driving safety systems" section
( Y
page 65).
BAS PLUS is only available on vehicles with the
Driving Assistance package.
For BAS PLUS to assist you when driving, the
radar sensor system and the camera system
must be operational.
With the help of a sensor system and a camera
system, BAS PLUS can detect obstacles: R
that are in the path of your vehicle for an
extended period of time R
that cross the path of your vehicle
In addition, pedestrians in the path of your vehi-
cle can be detected.
BAS PLUS detects pedestrians by using typical
characteristics such as the body contours and
posture of a person standing upright.
If the radar sensor system or the camera system
is malfunctioning, BAS PLUS functions are
restricted or no longer available. The brake sys-
tem is still available with complete brake boost-
ing effect and BAS.
i Observe the restrictions described in the
"Important safety notes" section
( Y
page 66). Important safety notes
G WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
BAS PLUS cannot always clearly identify peo-
ple, this is especially the case if they are mov-
ing. BAS PLUS cannot intervene in these
cases. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
G WARNING
BAS PLUS does not react: R
to small people, e.g. children R
to animals R
to oncoming vehicles R
when cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is also
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike66
Driving safety systems
Safety

Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP ®
(Electronic Stability Program)
General notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
ESP ®
monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP ®
detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP ®
assists the driver when pulling away on
wet or slippery roads. ESP ®
can also stabilize
the vehicle during braking.
ETS/4ETS (Electronic Traction System)
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
ETS traction control is part of ESP ®
. On vehicles
with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv-
ing safety systems are deactivated. This
increases the risk of skidding and an accident. Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
If the

You can select between the following states of
ESP ®
: R
ESP ®
is activated.R
ESP ®
is deactivated.
G WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
It may be best to deactivate ESP ®
in the follow-
ing situations: R
when using snow chains R
in deep snow R
on sand or gravel
Spinning the wheels results in a cutting action
which provides better grip.
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated. You
could otherwise damage the drivetrain.
Deactivating/activating ESP ®
X
To deactivate: press button C .
The

Only deactivate ESP ®
in the situations descri-
bed in the following.
! Avoid spinning the driven wheels for an
extended period with ESP ®
deactivated. You
could otherwise damage the drivetrain.
In the following situations, it may be better to
activate SPORT handling mode or deactivate
ESP ®
:R
when using snow chains R
in deep snow R
on sand or gravel R
on specially designated roads when the vehi-
cle's own oversteering and understeering
characteristics are desired
Spinning the wheels results in a cutting action
which provides better grip.
Driving in SPORT handling mode or without
ESP ®
requires an extremely qualified and expe-
rienced driver.
i Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilize the vehicle if
the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®
X
To activate SPORT handling mode: briefly
press button C .
The t SPORT handling mode warning
lamp in the instrument cluster lights up. The
SPORT handling mode
message appears in
the multifunction display. X
To deactivate SPORT handling mode:
briefly press button C .
The t SPORT handling mode warning
lamp in the instrument cluster goes out. X
To deactivate ESP ®
: press button C until
the

ESP ®
trailer stabilizationGeneral information If your vehicle/trailer combination begins to
swerve, ESP ®
assists you in this situation. ESP ®
slows the vehicle down by braking and limiting
the engine output until the vehicle/trailer com-
bination has stabilized.
Important safety notes
G WARNING
If road and weather conditions are poor,
trailer stabilization will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer com-
bination) begins to lurch, you can only stabilize
the vehicle/trailer combination by depressing
the brake firmly.
ESP ®
trailer stabilization is active above speeds
of approximately 40 mph (65 km/h).
ESP ®
trailer stabilization does not work if ESP ®
is deactivated or malfunctioning.
Crosswind Assist
General information Strong crosswind gusts can impair the ability of
your vehicle to drive straight ahead. The cross-
wind driving assistance function integrated in
ESP ®
noticeably reduces these impairments.
ESP ®
intervenes automatically according to the
direction and intensity of the crosswinds affect-
ing your vehicle.
ESP ®
intervenes with stabilizing braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 50 mph (80 km/h) when driving straight
ahead or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP ®
is
switched off or deactivated because of a mal-
function. EBD (electronic brake force distribu-
tion)
General information EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 65).
G WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps ( Y
page 259) as well as display
messages ( Y
page 230).
ADAPTIVE BRAKE ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function ( Y
page 171) and hill start
assist ( Y
page 136).
PRE-SAFE ®
Brake
General information PRE-SAFE ®
Brake can help you to minimize the
risk of a collision with a vehicle ahead or a
pedestrian, and reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a risk
of collision, you will be warned visually and
acoustically as well as by automatic braking.
i Pay attention to the important safety notes
in the "Driving safety systems" section
( Y
page 65).
PRE ‑ SAFE ®
Brake is only available in vehicles
with the Driving Assistance Plus package.Driving safety systems 73
Safety Z

For PRE-SAFE ®
Brake to assist you when driving,
the radar sensor system and the camera system
must be switched on and be operational.
With the help of the radar sensor system and the
camera system, PRE-SAFE ®
Brake can detect
obstacles that are in front of your vehicle for an
extended period of time.
In addition, pedestrians in the path of your vehi-
cle can be detected.
PRE-SAFE ®
Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing upright.
i Observe the restrictions described in the
"Important safety notes" section
( Y
page 74).
Important safety notes
G WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so.
In the event of a partial application of the brakes,
the vehicle is braked with up to 50% of the full
braking pressure.
G WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE ®
Brake may:R
give an unnecessary warning and then
brake the vehicle R
not give a warning or intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation. G WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify people, especially if they are moving. In
these cases, PRE-SAFE ®
Brake cannot inter-
vene. There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you.
In order to maintain the appropriate distance to
the vehicle in front and thus prevent a collision,
you must apply the brakes yourself.
G WARNING
PRE-SAFE ®
Brake does not react: R
to small people, e.g. children R
to animals R
to oncoming vehicles R
to crossing traffic R
when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is also
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike R
a vehicle is traveling in front on a different line
relative to the center of your vehicle
Recognition by the camera system is also
impaired in the event of: R
dirt on the camera or if the camera is covered R
glare on the camera system, e.g. from the sun
being low in the sky74
Driving safety systems
Safety