lock MERCEDES-BENZ GLC 2018 Owner's Manual

Drivin g safet y systems
Overview of drivin g safet y systemsIn this section , you will fin d information about
th e followin g drivin g safet y systems :R
AB S ( A n ti-loc k B rakin g S ystem)
( Y
page 66)R
BA S ( B rak e A ssist S ystem) ( Y
page 67)R
Active Brak e Assis t ( Y
page 67 )R
ES P ®
( E lectronic S t ability P r ogram)
( Y
page 69)R
EB D ( E lectroni c B rak e forc e D istribution )
( Y
page 73 )R
ADAPTIV E BRAKE ( Y
page 73 )R
Active Brak e Assis t wit h cross-traffic function
( Y
page 73)R
STEE R CONTROL ( Y
page 76 )
Important safet y notesIf you fail to adapt your drivin g style or if you are
inattentive , th e drivin g safet y systems can nei-
ther reduce th e ris k of an acciden t no r override
th e laws of physics. Driving safet y systems are
merely aids designed to assist driving. You are
responsible fo r maintainin g th e distanc e to th e
vehicle in front, fo r vehicle speed, fo r braking in
goo d time, and fo r stayin g in lane. Always adapt
your drivin g style to suit th e prevailin g road and
weather condition s and maintain a saf e distanc e
from th e vehicle in front. Drive carefully.
The drivin g safet y systems described only wor k
as effectively as possible when there is ade-
quat e contact between th e tires and th e road
surface. Pay particular attention to th e informa-
tion regardin g tires , recommended minimum
tire tread depths etc. in th e "Wheels and tires "
section ( Y
page 349).
In wintr y drivin g conditions, always use winte r
tires (M+ S tires )a nd if necessary, snow chains.
Only in this way will the driving safety systems
described in this section work as effectively as
possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way that
the wheels do not lock when you brake. This
allows you to continue steering the vehicle when
braking.
The % ABS warning lamp in the instrument
cluster lights up when the ignition is switched
on. It goes out when the engine is running.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface conditions.
ABS works on slippery surfaces, even when you
only brake gently.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp ( Y
page 271) and dis-
play messages which may be shown in the
instrument cluster ( Y
page 240).
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit-
uation is over. X
To make a full brake application: depress
the brake pedal with full force.
If ABS intervenes when braking, you will feel a
pulsing in the brake pedal.
The pulsating brake pedal can be an indication
of hazardous road conditions, and functions as a
reminder to take extra care while driving.66
Driving safety systems
Safety

BAS (Brake Assist System)
General information BAS operates in emergency braking situations.
If you depress the brake pedal quickly, BAS
automatically boosts the braking force, thus
shortening the stopping distance.
Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Braking X
Keep the brake pedal firmly depressed until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated.
Active Brake Assist
General information
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
Active Brake Assist consists of a distance warn-
ing function with an autonomous braking func-
tion and Adaptive Brake Assist.
Active Brake Assist can help you to minimize the
risk of a collision with the vehicle traveling in
front or reduce the effects of such a collision.
If Active Brake Assist detects that there is a risk
of collision, you will be warned visually and
acoustically. If you do not react to the visual and
audible collision warning, autonomous braking
can be initiated in critical situations. If you apply
the brake yourself in a critical situation, Adap-
tive Brake Assist of the Active Brake Assist sys-
tem supports you. Important safety notes In particular, the detection of obstacles can be
impaired if: R
there is dirt on the sensors or anything else
covering the sensors R
there is snow or heavy rain R
there is interference by other radar sources R
there are strong radar reflections, for exam-
ple in parking garages R
a narrow vehicle is traveling in front, e.g. a
motorbike R
a vehicle is traveling in front on a different line R
you are driving a new vehicle or servicing on
the Active Brake Assist system has just been
carried out
Observe the important safety notes in the
"Breaking-in notes" section ( Y
page 135).
Following damage to the front end of the vehicle,
have the configuration and operation of the
radar sensor checked at a qualified specialist
workshop. This also applies to collisions at slow
speeds where there is no visible damage to the
front of the vehicle.
Activating/deactivating Active Brake Assist is automatically active after
switching on the ignition.
You can activate or deactivate Active Brake
Assist ( Y
page 232) in the on-board computer.
When deactivated, the distance warning func-
tion and the autonomous braking function are
also deactivated.
If Active Brake Assist is deactivated, the

reacting to moving objects that have already
been detected as such at least once over the
period of observation.
Up to a speed of approximately 44 mph
(70 km/h), Adaptive Brake Assist reacts to sta-
tionary obstacles.
If adaptive Brake Assist demands particularly
high braking force, preventative passenger pro-
tection measures (PRE-SAFE ®
) are activated
simultaneously ( Y
page 58).X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if: R
you release the brake pedal. R
there is no longer any danger of a collision. R
no obstacle is detected in front of your vehi-
cle.
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems ( Y
page 66).
G WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can: R
intervene unnecessarily R
not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
G WARNING
Adaptive Brake Assist does not react: R
to people or animals R
to oncoming vehicles R
to crossing traffic R
when cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident. Always pay careful attention to the traffic sit-
uation and be ready to brake.
Always adapt your speed to suit the prevailing
road and traffic conditions.
Due to the nature of the system, particularly
complicated but non-critical driving conditions
may also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to a
malfunction in the radar sensor system, the
brake system remains available with full brake
boosting effect and BAS.
ESP ®
(Electronic Stability Program)
General notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
ESP ®
monitors driving stability and traction, i.e.
power transmission between the tires and the
road surface.
If ESP ®
detects that the vehicle is deviating from
the direction desired by the driver, one or more
wheels are braked to stabilize the vehicle. The
engine output is also modified to keep the vehi-
cle on the desired course within physical limits.
ESP ®
assists the driver when pulling away on
wet or slippery roads. ESP ®
can also stabilize
the vehicle during braking.
ETS/4ETS (Electronic Traction System)
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
ETS traction control is part of ESP ®
. On vehicles
with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is transfer-
red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.Driving safety systems 69
Safety Z

the vehicle/trailer combination from swerv-
ing. Trailers with a high center of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle with trailer (vehicle/trailer com-
bination) begins to lurch, you can only stabilize
the vehicle/trailer combination by depressing
the brake firmly.
ESP ®
trailer stabilization is active above speeds
of approximately 40 mph (65 km/h).
ESP ®
trailer stabilization does not work if ESP ®
is deactivated or malfunctioning.
Crosswind Assist General information Strong crosswind gusts can impair the ability of
your vehicle to drive straight ahead. The cross-
wind driving assistance function integrated in
ESP ®
noticeably reduces these impairments.
ESP ®
intervenes automatically according to the
direction and intensity of the crosswinds affect-
ing your vehicle.
ESP ®
intervenes with stabilizing braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 50 mph (80 km/h) when driving straight
ahead or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP ®
is
switched off or deactivated because of a mal-
function.
EBD (electronic brake force distribu-
tion)
General information
EBD monitors and controls the brake pressure
on the rear wheels to improve driving stability
while braking. Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
G WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the
risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps ( Y
page 271) as well as display
messages ( Y
page 242).
ADAPTIVE BRAKE ADAPTIVE BRAKE enhances braking safety and
offers increased braking comfort. In addition to
the braking function, ADAPTIVE BRAKE also has
the HOLD function ( Y
page 178) and hill start
assist ( Y
page 140).
Active Brake Assist with cross-traffic
function
General information
i Observe the important safety notes in the
"Driving safety systems" section ( Y
page 66).
Active Brake Assist with cross-traffic function
can help you to minimize the risk of a collision
with a vehicle in front or a pedestrian and reduce
the effects of such a collision. If the Active Brake
Assist with cross-traffic function detects a risk
of collision, you will be warned visually and
acoustically and, if necessary, your brake appli-
cation will be assisted according to the situa-
tion. If you do not react, the system can also
react by braking automatically. In the event of a
detected risk of collision due to crossing traffic,
you will also be visually and acoustically warned
as well as assisted by the brake boosting effect
according to the situation.
Active Brake Assist with cross-traffic function is
only available in vehicles with the Driving Assis-
tance Plus package.Driving safet y system s 73
Sa fety Z

function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with: R
stationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles R
stationary pedestrians in the path of the vehi-
cle R
obstacles crossing your path that move in the
detection range of the sensors and are detec-
ted X
Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by: R
depressing the accelerator pedal further. R
activating kickdown. R
releasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if: R
you maneuver to avoid the obstacle. R
there is no longer a risk of collision. R
an obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular
if: R
both right wheels or both left wheels are on a
wet or slippery road surface when you brake R
the vehicle begins to skid Important safety notes
i Observe the "Important safety notes" sec-
tion ( Y
page 66).
No steering support is provided from STEER
CONTROL, if: R
ESP ®
is deactivated R
ESP ®
is malfunctioning R
the steering is malfunctioning
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer The immobilizer prevents your vehicle from
being started without the correct SmartKey. X
To activate with the SmartKey: remove the
SmartKey from the ignition lock. X
To activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door. X
To deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
i The immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys-
tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).76
Protection against theft
Safety

ATA (anti-theft ala rm system)X
To arm: loc k th e vehicl e wit h th e SmartKey or
KEYLESS-GO .
Indicato r lamp C flashes . The alarm system
is armed after approximately te n seconds.X
To disarm: unloc k th e vehicl e wit h th e Smart -
Key or KEYLESS-GO .
or X
Inser t th e SmartKey int o th e ignition lock.
or X
Press th e Start/Sto p button.
The SmartKey mus t be in th e vehicle.
A visual and audible alarm is triggered if th e
alarm system is armed and you open :R
a door R
th e vehicl e wit h th e mechanical ke yR
th e tailgat eR
th e hoo dX
To stop th e alarm wit h th e SmartKey :
press th e 6 or 7 butto n on th e Smart -
Key.
The alarm is stopped.
or X
Remove th e Start/Sto p butto n from th e igni-
tion loc k ( Y
page 137).X
Inser t th e SmartKey int o th e ignition lock.
The alarm is stopped. X
To stop th e alarm using KEYLESS-GO:
gras p th e outside door handle. The SmartKey
mus t be outside th e vehicle.
The alarm is stopped.
or X
Press th e Start/Sto p butto n on th e dash -
board. The SmartKey mus t be inside th e vehi-
cle .
The alarm is stopped. The alarm is no t switched off , eve n if you close
th e open door that triggered it , for example.
i If th e alarm continues for mor e than
30 seconds, th e mb race emergenc y ca ll sys-
te m automatically notifie s th e Custome r
Assistance Center. This is don e either by text
message or dat a connection .
The emergenc y call system sends a message
or establishes a dat a connection provided
that: R
you hav e subscribed to th e mbrace service.R
th e mbrace servic e has been activated
properly. R
th e necessar y mobile phone network is
available.Protection against theft 77
Safety Z

SmartKey
Important safety notes
G WARNING
If children are left unsupervised in the vehicle,
they could: R
open the doors, thus endangering other
people or road users. R
get out and disrupt traffic. R
operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they: R
release the parking brake. R
shifting the automatic transmission out of
park position PR
Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
G WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong mag-
netic fields. Otherwise, the remote control
function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the SmartKey: R
with electronic devices, e.g. a mobile phone
or another SmartKey. R
with metallic objects, e.g. coins or metal foil. R
inside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-
Key. Vehicles with KEYLESS-GO start function: do
not keep the SmartKey in the cargo compart-
ment. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using
the Start/Stop button.
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing
SmartKey functions
C
7 Locks the vehicleD
T Opens/closes the tailgate

multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual. X
To open the tailgate automatically from
outside the vehicle: press and hold the T
button until the tailgate opens. X
To close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle ( Y
page 138).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience clos-
ing feature ( Y
page 92). X
To unlock the tailgate: pull the tailgate han-
dle.
Deactivating and activating If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp ( Y
page 81) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated. X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. SmartKey 79
Opening and closing Z

KEYLESS- GO start function
Gene ra l notesBear in min d that th e engin e can be started by
any of th e vehicl e occupant s if there is a Smart -
Key in th e vehicl e ( Y
page 138).
Changing the settings of the locking
system You can chang e th e setting s of th e locking sys-
tem. This mean s that only th e driver's door and
th e fuel filler flap are unlocke d when th e vehicl e
is unlocked. This is useful if you frequentl y travel
alone. X
To change th e setting: press and hold down
th e 6 and 7 buttons simultaneousl y
for approximately six seconds until th e bat -
tery chec k lamp ( Y
page 81) flashes twice .
If th e setting of th e locking system is changed
within th e signal range of th e vehicle, pressing
th e 7 or 6 button:R
locks or R
unlocks th e vehicl e
The SmartKey no w function s as follows :X
To unlock: press th e 6 butto n once .X
To unlock centrally: press th e 6 butto n
twice .X
To lock: press th e 7 button.X
To restor e th e factory settings: press and
hold th e 6 and 7 buttons simultane -
ousl y for approximately six seconds until th e
battery chec k lamp ( Y
page 81) flashes
twice .
The KEYLESS-GO function s can be changed as
follows :X
To unlock th e driver's door : touch th e inner
surfac e of th e door handle on th e driver's
door .X
To unlock centrally: touch th e inner surfac e
of th e door handle on th e front-passenger
door or th e re ar door .X
To lock centrally: touch th e outer sensor
surfac e on on e of th e door handles . Mechanical key
Gene ra l notesIf th e vehicl e can no longer be locke d or
unlocke d wit h th e SmartKey or KEYLESS-GO ,
use th e mechanical key.
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 77) .
If you unloc k th e vehicl e usin g th e mechanical
key, th e fuel filler flap will no t be unlocke d auto -
matically. X
To unlock th e fuel filler flap: insert th e
SmartKey int o th e ignition lock.
Removing the me chanical key
X
Push release catch C in th e direction of th e
arrow and at th e sam e time remove mechan -
ical ke y D from th e SmartKey.
Fo r further information about :R
Locking/unlocking th e driver's door
( Y
page 85 ) R
Unlocking th e tailgat e ( Y
page 90 )
Inserting the me chanical key X
Push mechanical ke y D completely int o th e
SmartKey until it engage s and release
catch C is bac k in it s basic position .80
SmartKey
Opening and closing

SmartKey battery
Important safety notes
G WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop. Checking the battery X
Press the 7 or 6 button.
The battery is working properly if battery
check lamp C lights up briefly.
The battery is discharged if battery check
lamp C does not light up briefly. X
Change the battery ( Y
page 81).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the 7 or 6 button: R
locks or R
unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery. X
Take the mechanical key out of the SmartKey
( Y
page 80).
X
Press mechanical key D into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover C opens. Do not
hold battery compartment cover C closed
while doing so. X
Remove battery compartment cover C .SmartKey 81
Opening and closing Z