MERCEDES-BENZ GLC 2018 Manual Online

multimedia system; see the Digital Operator's
Manual.
You will receive visual and acoustic locking con-
firmation if all components were able to be
locked.
When the locator lighting is activated via the
multimedia system, it lights up when it is dark
after the vehicle is unlocked with the SmartKey;
see the Digital Operator's Manual. X
To open the tailgate automatically from
outside the vehicle: press and hold the T
button until the tailgate opens. X
To close the tailgate automatically from
outside the vehicle: if the SmartKey is loca-
ted in the immediate vicinity of the vehicle,
press the T button on the SmartKey.
When the tailgate closes you can then release
the button.
KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle ( Y
page 138).
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry the
SmartKey with you. You can combine the func-
tions of KEYLESS-GO with those of a conven-
tional SmartKey. Unlock the vehicle by using
KEYLESS-GO, for instance, and lock it using the
7 button on the SmartKey.
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. When locking or
unlocking with KEYLESS-GO, the distance
between the SmartKey and the corresponding
door handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicle
and the SmartKey determines whether a valid
SmartKey is in, or in the direct vicinity of, the
vehicle. This occurs, for example: R
when starting the engine R
while driving R
when using HANDS-FREE ACCESS R
when the external door handles are touched R
during convenience closing X
To unlock the vehicle: touch the inner sur-
face of the door handle. X
To lock the vehicle: touch sensor surface C
or D .
Make sure that you do not touch the inner
surface of the door handle. X
Convenience closing feature: touch
recessed sensor surface D for an extended
period.
Further information on the convenience clos-
ing feature ( Y
page 92). X
To unlock the tailgate: pull the tailgate han-
dle.
Deactivating and activating If you do not intend to use a SmartKey for an
extended period of time, you can deactivate the
KEYLESS-GO function of the SmartKey. The
SmartKey will then use very little power, thereby
conserving battery power. For the purposes of
activation/deactivation, the vehicle must not be
nearby. X
To deactivate: press the 7 button on the
SmartKey twice in rapid succession.
The battery check lamp ( Y
page 81) of the
SmartKey flashes twice briefly and lights up
once, then KEYLESS-GO is deactivated. X
To activate: press any button on the Smart-
Key.
or X
Insert the SmartKey into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. SmartKey 79
Opening and closing Z

KEYLESS- GO start function
Gene ra l notesBear in min d that th e engin e can be started by
any of th e vehicl e occupant s if there is a Smart -
Key in th e vehicl e ( Y
page 138).
Changing the settings of the locking
system You can chang e th e setting s of th e locking sys-
tem. This mean s that only th e driver's door and
th e fuel filler flap are unlocke d when th e vehicl e
is unlocked. This is useful if you frequentl y travel
alone. X
To change th e setting: press and hold down
th e 6 and 7 buttons simultaneousl y
for approximately six seconds until th e bat -
tery chec k lamp ( Y
page 81) flashes twice .
If th e setting of th e locking system is changed
within th e signal range of th e vehicle, pressing
th e 7 or 6 button:R
locks or R
unlocks th e vehicl e
The SmartKey no w function s as follows :X
To unlock: press th e 6 butto n once .X
To unlock centrally: press th e 6 butto n
twice .X
To lock: press th e 7 button.X
To restor e th e factory settings: press and
hold th e 6 and 7 buttons simultane -
ousl y for approximately six seconds until th e
battery chec k lamp ( Y
page 81) flashes
twice .
The KEYLESS-GO function s can be changed as
follows :X
To unlock th e driver's door : touch th e inner
surfac e of th e door handle on th e driver's
door .X
To unlock centrally: touch th e inner surfac e
of th e door handle on th e front-passenger
door or th e re ar door .X
To lock centrally: touch th e outer sensor
surfac e on on e of th e door handles . Mechanical key
Gene ra l notesIf th e vehicl e can no longer be locke d or
unlocke d wit h th e SmartKey or KEYLESS-GO ,
use th e mechanical key.
If you use th e mechanical ke y to unloc k and
open th e driver's door , th e anti-thef t alarm sys-
te m will be triggered . Switc h off th e alarm
( Y
page 77) .
If you unloc k th e vehicl e usin g th e mechanical
key, th e fuel filler flap will no t be unlocke d auto -
matically. X
To unlock th e fuel filler flap: insert th e
SmartKey int o th e ignition lock.
Removing the me chanical key
X
Push release catch C in th e direction of th e
arrow and at th e sam e time remove mechan -
ical ke y D from th e SmartKey.
Fo r further information about :R
Locking/unlocking th e driver's door
( Y
page 85 ) R
Unlocking th e tailgat e ( Y
page 90 )
Inserting the me chanical key X
Push mechanical ke y D completely int o th e
SmartKey until it engage s and release
catch C is bac k in it s basic position .80
SmartKey
Opening and closing

SmartKey battery
Important safety notes
G WARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
H Environmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchlorate
material, which may require special handling
and regard for the environment. National guide-
lines must be observed during disposal. In Cal-
ifornia, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/index.cfm .
Mercedes-Benz recommends that you have the
batteries replaced at a qualified specialist work-
shop. Checking the battery X
Press the 7 or 6 button.
The battery is working properly if battery
check lamp C lights up briefly.
The battery is discharged if battery check
lamp C does not light up briefly. X
Change the battery ( Y
page 81).
If the SmartKey battery is checked within the
signal reception range of the vehicle, pressing
the 7 or 6 button: R
locks or R
unlocks the vehicle
i You can get a battery at any qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery. X
Take the mechanical key out of the SmartKey
( Y
page 80).
X
Press mechanical key D into the SmartKey
opening in the direction of the arrow until bat-
tery compartment cover C opens. Do not
hold battery compartment cover C closed
while doing so. X
Remove battery compartment cover C .SmartKey 81
Opening and closing Z

X
Repeatedly tap th e SmartKey against your
palm until battery

Problem
Possible causes/consequences and P Solutions
KEYLESS-GO is malfunctioning. X
Lock/unlock the vehicle using the remote control function of the
SmartKey. X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function: X
Lock or unlock the vehicle using the mechanical key ( Y
page 85).X
Have the vehicle and SmartKey checked at a qualified specialist
workshop.
The engine cannot be
started using the Smart-
Key. The on-board voltage is too low. X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X
Check the starter battery and charge it if necessary ( Y
page 340).
or X
Jump-start the vehicle ( Y
page 341).
or X
Consult a qualified specialist workshop.
The engine cannot be
started using the Start/
Stop button. The Smart-
Key is in the vehicle. The vehicle is locked. X
Unlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged. X
Check the SmartKey battery ( Y
page 81) and replace it if necessary
( Y
page 81).
If this does not work: X
Start your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves. X
Start your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist workshop. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well.
You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers. X
If necessary, have the locks changed as well. SmartKey 83
Opening and closing Z

Door s
Important safet y notes
G WARNING
If children are lef t unsupervised in th e vehicle,
they could: R
ope n th e doors , thus endangerin g other
people or road users. R
get out and disrup t traffic .R
operat e th e vehicle' s equipment.
Additionally, children could set th e vehicle in
motion if, fo r example, they:R
release th e parking brake .R
shiftin g th e automatic transmissio n out of
par k position PR
Start th e engine.
There is a ris k of an acciden t and injury.
Whe n leavin g th e vehicle, always take th e
SmartKey wit h you and loc k th e vehicle. Never
leav e children or animals unattended in th e
vehicle. Always keep th e SmartKey out of
reach of children .
Unlockin g an d opening doors from
th e insideYou can ope n a doo r from insid e th e vehicle
eve n if it has bee n locked. You can only ope n th e
rea r doors from insid e th e vehicle if they are no t
secure d by th e child-proof locks ( Y
page 65). If
th e vehicle has bee n locke d wit h th e SmartKey
or wit h KEYLESS-GO , opening a doo r from th e
insid e will trigger th e anti-thef t alar m system.
Switc h of f th e alar m ( Y
page 77) . X
To unlock an d ope n a front door: pull doo r
handle D .
If th e doo r is locked, locking knob C pop s up.
The doo r is unlocke d and opens .X
To unlock a rear door: pull rea r doo r handle.
The locking knob on th e rea r doo r pop s up and
th e rea r doo r unlocks .X
To ope n a rear door: pull rea r doo r handle
again .
The rea r doo r opens .
Centrally locking an d unlocking th e
vehicle from th e insideYou can centrall y loc k and unloc k th e vehicle
from th e inside. The switches are on th e driver’s
door.
X
To unlock : press butto n C .X
To lock : press butto n D .
Whe n th e front-passenger doo r is closed, th e
vehicle is locked.
Meanwhile, th e fue l filler flap will no t be locke d
or unlocked.
You canno t unloc k th e vehicle centrall y from th e
insid e if th e vehicle has bee n locke d wit h th e
SmartKey or KEYLESS-GO .
If th e vehicle has bee n locke d wit h th e SmartKey
or wit h KEYLESS-GO , opening a doo r from th e
insid e will trigger th e anti-thef t alar m system.
Switc h of f th e alar m ( Y
page 77).
If a locke d doo r is opene d from th e inside, th e
previous unloc k status of th e vehicle will be
take n into consideration if: R
th e vehicle was locke d usin g th e locking but -
to n fo r th e central locking , orR
th e vehicle was locke d automatically84
Doors
Opening and closing

The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked.
Automatic locking feature X
To deactivate: press and hold button C for
approximately five seconds until a tone
sounds. X
To activate: press and hold button D for
approximately five seconds until a tone
sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if: R
the vehicle is being pushed R
the vehicle is being towed R
the vehicle is being tested on a dynamometer.
You can activate and deactivate the automatic
locking mechanism via the multimedia system
(see the Digital Operator's Manual).
Locking/unlocking the driver's door
with the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
lock the driver's door using the mechanical
key. X
Insert the mechanical key into opening C in
the protective cap. X
Pull and hold the door handle. X
Pull the protective cap on the mechanical key
as straight as possible away from the vehicle
until it releases. X
Release the door handle.
X
To lock: turn the mechanical key clockwise as
far as it will go to position G .X
To unlock: turn the mechanical key counter-
clockwise as far as it will go to position G .
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
( Y
page 77).
Cargo compartment
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumesCargo compartment 85
Opening and closing Z

could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
You can limit the opening angle of the tailgate
( Y
page 90).
Do not leave the SmartKey in the cargo com-
partment. You could otherwise lock yourself
out.
You should preferably place luggage or loads in
the cargo compartment. Observe the loading
guidelines ( Y
page 290).
Tailgate object detection with revers-
ing feature Vehicles with remote tailgate closing:
The tailgate is equipped with automatic object
detection with reversing function. If a solid
object blocks or restricts the tailgate when auto-
matically opening, this procedure is stopped. If a
solid object blocks or restricts the tailgate when
automatically closing, the tailgate automatically
opens again slightly. Automatic object detection
with reversing function is only an aid. It is not a
substitute for your attentiveness when opening
and closing the tailgate. G WARNING
The reversing feature does not respond: R
to soft, light and thin objects, e.g. fingers R
over the last

Closing X
Pull the tailgate down using recesses C and
push it closed. X
Lock the vehicle if necessary with the 7
button on the SmartKey or with KEYLESS-GO
( Y
page 79).
Opening/closing automatically from
the outside
Important safety notes
G WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
G WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in
the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process. Use one of the following options to stop the
closing process: R
press the T button on the SmartKey. R
pull or press the remote operating switch
on the driver's door. R
press the closing or locking button on the
tailgate. R
pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
( Y
page 382).
Opening automatically You can open the tailgate automatically with the
SmartKey or the handle in the tailgate. X
Press and hold the T button on the Smart-
Key until the tailgate opens.
or X
If the tailgate is unlocked, pull the handle and
let it go again immediately.
or X
With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open.Cargo compartment 87
Opening and closing Z

Closing automatically
C
Closing buttonD
Locking button X
Press closing button C in the tailgate.
or X
Pull the tailgate down slightly.
You can release the tailgate as soon as the
tailgate starts to close.
When the driver's door is closed, you can simul-
taneously close the tailgate and lock the vehicle.
To do this, the SmartKey must be in the KEY-
LESS-GO detection range to the rear of the vehi-
cle. X
Press locking button D in the tailgate.
If KEYLESS-GO detects a SmartKey outside
the vehicle, the tailgate closes. The vehicle is
locked.
or X
Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the SmartKey is located in the imme-
diate vicinity of the vehicle, press the T
button on the SmartKey.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO detects a SmartKey in the cargo
compartment, the tailgate is unlocked again
after closing.
If KEYLESS-GO detects a second SmartKey out-
side the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a SmartKey in the cargo
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
General notes With KEYLESS-GO and HANDS-FREE ACCESS,
you can open or close the tailgate or stop the
procedure without using your hands. This is use-
ful if you have your hands full. To do this, make
a kicking movement under the bumper with your
foot.
Observe the following points: R
Carry your KEYLESS-GO key about your per-
son. The SmartKey must be at the rear of the
vehicle in the detection range of KEYLESS-
GO. R
When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clearance
to the rear of the vehicle. You could otherwise
lose your balance, for example on ice.
R
Always ensure that you only make the kicking
movement within the detection range of sen-
sors C . R
Stand at least 12 in (30 cm) away from the
rear area while doing so. R
Do not come into contact with the bumper
while making the kicking movement. Other-
wise, the sensors may not function correctly. R
HANDS-FREE ACCESS does not function dur-
ing engine start. R
Dirt caused by road salt or snow around sen-
sors C may restrict functionality.
Using the HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality. R
If a KEYLESS-GO key is at the rear of the vehi-
cle in the detection range of KEYLESS-GO,
HANDS-FREE ACCESS could be triggered.88
Cargo compartment
Opening and closing