light MERCEDES-BENZ GLC 2019 Owner's Manual

board. This poses an increased risk of injury or
even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
Rthe classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or deac-
tivated in accordance with the person in the
front-passenger seat
Rthe person is seated properly with a cor-
rectly fastened seatbelt
Rthe front-passenger seat has been moved
as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat must not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop.
GWARNING
Objects between the seat surface and the
child restraint system could affect OCS oper-
ation. This could result in the front-passenger
air bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forward-
facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the
child restraint system manufacturer's instal-
lation instructions.
After the self-test, the PASSENGER AIR BAG OFFor the PASSENGER AIR BAG ON indicator lampdisplays the status of the front-passenger frontair bag (Ypage 51). If the front-passenger frontair bag is enabled, the PASSENGER AIR BAG ONindicator lamp lights up for 60 seconds and thengoes out.
If the PASSENGER AIR BAG ON indicator lamp isoff, only the PASSENGER AIR BAG OFF indicatorlamp displays the status of the front-passengerfront air bag. The PASSENGER AIR BAG OFFindicator lamp may be lit continuously or be off.
For more information about the OCS, see "Prob-lems with the Occupant Classification System"(Ypage 54).
Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Ypage 53).
54Occupant safety
Safety

ProblemPossible causes/consequences andPPSolutions
The PASSENGER AIRBAG OFF indicator lamplights up and remains lit,even though the front-passenger seat is occu-pied by an adult or a per-son of a stature corre-sponding to that of anadult.
The classification of the person on the front-passenger seat is incor-rect.
XMake sure the conditions for a correct classification of the personon the front-passenger seat are met (Ypage 51).
XIf the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-passenger seat may not be used.
XHave OCS checked as soon as possible at an authorized Mercedes-Benz Center.
The PASSENGER AIRBAG OFF indicator lampdoes not light up and/ordoes not stay on.
The front-passenger seatis:
Runoccupied
Roccupied by theweight of a child up totwelve months old in achild restraint system
OCS is malfunctioning.
XMake sure there is nothing between the seat cushion and the childseat.
XMake sure that the entire base of the child restraint system rests onthe seat cushion of the front-passenger seat. The backrest of theforward-facing child restraint system must lie as flat as possibleagainst the backrest of the front-passenger seat. If necessary,adjust the position of the front-passenger seat.
XMake sure that the seat cushion length is fully retracted.
XWhen installing the child restraint system, make sure that the seatbelt is tight. Do not pull the seat belt tight using the front-passengerseat adjustment. This could result in the seat belt and the childrestraint system being pulled too tightly.
XCheck for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the childrestraint system. If necessary, adjust the head restraint accord-ingly.
XMake sure that no objects are applying additional weight onto theseat.
XIf the PASSENGER AIR BAG OFF indicator lamp remains off and/orthe PASSENGER AIR BAG ON indicator lamp lights up, do not installa child restraint system on the front-passenger seat. It is recom-mended that you install the child restraint system on a suitable rearseat.
XHave OCS checked as soon as possible at an authorized Mercedes-Benz Center.
Deployment of Emergency Tensioning
Devices and air bags
Important safety notes
GWARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible.
GWARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special-
ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of yourpassenger to have deployed air bags replaced
Occupant safety55
Safety
Z

and to have any malfunctioning air bagsrepaired. This will help to make sure the air bagscontinue to perform their protective function forthe vehicle occupants in the event of a crash.
GWARNING
Emergency Tensioning Devices that have
deployed pyrotechnically are no longer opera-
tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Have pyrotechnically triggered Emergency
Tensioning Devices replaced immediately at a
qualified specialist workshop.
An electric motor is used by PRE-SAFE®to trig-ger the tightening of the seat belt in hazardoussituations. This procedure is reversible.
If Emergency Tensioning Devices are triggeredor air bags are deployed, you will hear a bang,and some powder may also be released. Theurestraint system warning lamp lights up.
Only in rare cases will the bang affect your hear-ing. The powder that is released generally doesnot constitute a health hazard, but it may causeshort-term breathing difficulties in people withasthma or other respiratory problems. Providedit is safe to do so, you should leave the vehicleimmediately or open the window in order to pre-vent breathing difficulties.
Air bags and pyrotechnic Emergency TensioningDevices (ETDs) contain perchlorate material,which may require special handling and regardfor the environment. National guidelines mustbe observed during disposal. In California, seewww.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Method of operation
During the first stage of a collision, the restraintsystem control unit evaluates important physi-cal data relating to vehicle deceleration or accel-eration, such as:
Rduration
Rdirection
Rintensity
Based on the evaluation of this data, therestraint system control unit triggers the Emer-gency Tensioning Devices during a head-on orrear-end collision.
An Emergency Tensioning Device can only betriggered, if:
Rthe ignition is switched on
Rthe components of the restraint system areoperational. You can find further informationunder "Restraint system warning lamp"(Ypage 44)
Rthe seat belt buckle tongue has engaged inthe belt buckle of the respective front seat
The Emergency Tensioning Devices in the rearpassenger compartment are triggered inde-pendently of the lock status of the seat belts.
If the restraint system control unit detects amore severe accident, further components ofthe restraint system are activated independ-ently of each other in certain frontal collisionsituations:
RFront air bags and driver's knee bag
RWindow curtain air bag, if the system deter-mines that deployment can offer additionalprotection to that provided by the seat belt
Depending on the person in the front-passengerseat, the front-passenger front air bag is eitherdisabled or enabled. The front-passenger frontair bag can be deployed in an accident only if thePASSENGER AIR BAG OFF indicator lamp is off.Observe the information on the PASSENGER AIRBAG indicator lamps (Ypage 44).
Your vehicle has two-stage front air bags. At thefirst deployment threshold the front air bag fillswith gas. If the second deployment threshold isthen reached within a few milliseconds, the frontair bag is filled with the maximum quantity ofgas.
The activation threshold of the Emergency Ten-sioning Devices and the air bags is determinedby evaluating the rate of vehicle deceleration oracceleration which occurs at various points inthe vehicle. This process is pre-emptive innature. Deployment should take place in goodtime at the start of the collision.
The rate of vehicle deceleration or accelerationand the direction of the force are essentiallydetermined by:
Rthe distribution of forces during the collision
Rthe collision angle
Rthe deformation characteristics of the vehicle
Rthe characteristics of the object with whichthe vehicle has collided
Factors which can only be seen and measuredafter a collision has occurred do not play a deci-sive role in the deployment of an air bag. Nor do
56Occupant safety
Safety

PRE-SAFE®takes the following measuresdepending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and thesliding sunroof are closed.
Rvehicles with the memory function for thefront-passenger seat: the front-passengerseat is adjusted if it is in an unfavorable posi-tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightlywhen the vehicle is stationary.The seat belt pre-tensioning is reduced andthe locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE®convenience function. Informa-tion about the convenience function can befound under "Belt adjustment" (Ypage 47).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicleswith the Driving Assistance package.
Using the radar sensor system, PRE-SAFE®
PLUS is able to detect that a frontal or rear-endcollision is imminent. In certain hazardous sit-
uations, PRE-SAFE®PLUS takes pre-emptivemeasures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannotprevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and thereis a risk of a rear-end collision
When driving, or when parking or exiting a park-ing space using Active Parking Assist, PRE-
SAFE®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-tions if the radar sensor system detects animminent frontal or rear-end collision.
PRE-SAFE®PLUS takes the following measuresdepending on the hazardous situation detected:
Rif the radar sensor system detects that ahead-on collision is imminent, the seat beltsare pre-tensioned.
Rif the radar sensor system detects that a rear-end collision is imminent:
-the brake pressure is increased if the driverapplies the brakes when the vehicle is sta-tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-celed:
Rif the accelerator pedal is depressed when agear is engaged
Rif the risk of a collision passes or is no longerdetected
Rif Active Distance Assist DISTRONIC indicatesan intention to intervene
If the hazardous situation passes without result-ing in an accident, the original settings arerestored.
Automatic measures after an acci-
dent
Immediately after an accident, the followingmeasures are implemented, depending on thetype and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-cally adjustable steering wheel is raised whenthe driver's door is opened
Rthe engine is switched off and the fuel supplyis cut off
Rvehicles with mbrace: automatic emergencycall
58Occupant safety
Safety

Children in the vehicle
Important safety notes
Accident statistics show that children securedin the rear seats are safer than children securedin the front-passenger seat. For this reason,Mercedes-Benz strongly advises that you installa child restraint system on a rear seat. Childrenare generally better protected there.
If a child younger than twelve years old andunder 5 ft (1.50 m) in height is traveling in thevehicle:
Ralways secure the child in a child restraintsystem suitable for Mercedes-Benz vehicles.The child restraint system must be appropri-ate to the age, weight and size of the child.
Rbe sure to observe the instructions and safetynotes in this section in addition to the childrestraint system manufacturer's installationinstructions.
Ralways observe the instructions and safetynotes on the "Occupant classification system(OCS)". (Ypage 51)
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
GWARNING
If persons, particularly children are subjected
to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle.
GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Always ensure that all vehicle occupants havetheir seat belts fastened correctly and are sittingproperly. Particular attention must be paid tochildren.
Observe the safety notes on the seat belt(Ypage 45)and the notes on correct use of seatbelts (Ypage 46).
A booster seat may be necessary to achieveproper seat belt positioning for children over40 lbs(18 kg) until they reach a height where athree-point seat belt can be properly fastenedwithout a booster seat.
Special seatbelt retractor
GWARNING
If the seat belt is released while driving, the
child restraint system will no longer be
secured properly. The special seat belt retrac-
tor is disabled and the inertia real draws in a
portion of the seat belt. The seat belt cannot
be immediately refastened. There is an
increased risk of injury, possibly even fatal.
Stop the vehicle immediately, paying atten-
tion to road and traffic conditions. Reactivate
the special seat belt retractor and secure the
child restraint system properly.
All seat belts in the vehicle, except the driver'sseat belt, are equipped with a special seat beltretractor. When activated, the special seat beltretractor ensures that the seat belt cannotslacken once the child seat is secured.
Children in the vehicle59
Safety
Z

GWARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro-
tect it with a blanket, for example. If the child
restraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in
the vehicle.
Child-proof locks for the rear doors
You secure each door individually with the child-proof locks on the rear doors. A door securedwith a child-proof lock cannot be opened frominside the vehicle. When the vehicle is unlocked,the door can be opened from the outside.
XTo activate:press the child-proof lock leverup in the direction of arrowC.
XMake sure that the child-proof locks are work-ing properly.
XTo deactivate:press the child-proof locklever down in the direction of arrowD.
Child-proof locks for the rear side win-
dows
XTo enable/disable:press buttonD.If indicator lampCis lit, operation of the rearside windows is disabled. Operation is onlypossible using the switches in the driver'sdoor. If indicator lampCis off, operation ispossible using the switches in the rear com-partment.
Pets in the vehicle
GWARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may press buttons
or switches, for instance.
In this way, animals may:
Ractivate vehicle equipment and become
trapped, for example
Rswitch systems on or off and thereby
endanger other road users
Furthermore, unsecured animals may be flung
around inside the vehicle in the event of an
accident or abrupt steering or braking maneu-
ver, and thereby injure vehicle occupants.
There is a risk of accident and injury.
Never leave animals unattended in the vehi-
cle.
Always secure animals properly when driving,
for instance with a suitable pet carrier.
64Pets in the vehicle
Safety

Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 65)
RBAS (BrakeAssistSystem) (Ypage 66)
RActive Brake Assist (Ypage 66)
RESP®(ElectronicStabilityProgram)(Ypage 68)
REBD (ElectronicBrake forceDistribution)(Ypage 72)
RADAPTIVE BRAKE (Ypage 72)
RActive Brake Assist with cross-traffic function(Ypage 72)
RSTEER CONTROL (Ypage 75)
Important safety notes
If you fail to adapt your driving style or if you areinattentive, the driving safety systems can nei-ther reduce the risk of an accident nor overridethe laws of physics. Driving safety systems aremerely aids designed to assist driving. You areresponsible for maintaining the distance to thevehicle in front, for vehicle speed, for braking ingood time, and for staying in lane. Always adaptyour driving style to suit the prevailing road andweather conditions and maintain a safe distancefrom the vehicle in front. Drive carefully.
The driving safety systems described only workas effectively as possible when there is ade-quate contact between the tires and the roadsurface. Pay particular attention to the informa-tion regarding tires, recommended minimumtire tread depths etc. in the "Wheels and tires"section (Ypage 330).
In wintry driving conditions, always use wintertires (M+S tires)and if necessary, snow chains.Only in this way will the driving safety systemsdescribed in this section work as effectively aspossible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way thatthe wheels do not lock when you brake. Thisallows you to continue steering the vehicle whenbraking.
The%ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface conditions.ABS works on slippery surfaces, even when youonly brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 259) and dis-play messages which may be shown in theinstrument cluster (Ypage 228).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions as areminder to take extra care while driving.
Driving safety systems65
Safety
Z

multimedia system; see the Digital Operator'sManual.
You will receive visual and acoustic locking con-firmation if all components were able to belocked.
When the locator lighting is activated via themultimedia system, it lights up when it is darkafter the vehicle is unlocked with the SmartKey;see the Digital Operator's Manual.
XTo open the tailgate automatically fromoutside the vehicle:press and hold theTbutton until the tailgate opens.
XTo close the tailgate automatically fromoutside the vehicle:if the SmartKey is loca-ted in the immediate vicinity of the vehicle,press theTbutton on the SmartKey.When the tailgate closes you can then releasethe button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Locking/unlocking centrally
You can start, lock or unlock the vehicle usingKEYLESS-GO. To do this, you only need carry theSmartKey with you. You can combine the func-tions of KEYLESS-GO with those of a conven-tional SmartKey. Unlock the vehicle by usingKEYLESS-GO, for instance, and lock it using the7button on the SmartKey.
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. When locking orunlocking with KEYLESS-GO, the distancebetween the SmartKey and the correspondingdoor handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicleand the SmartKey determines whether a validSmartKey is in, or in the direct vicinity of, thevehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:touch the inner sur-face of the door handle.
XTo lock the vehicle:touch sensor surfaceCorD.
Make sure that you do not touch the innersurface of the door handle.
XConvenience closing feature:touchrecessed sensor surfaceDfor an extendedperiod.
Further information on the convenience clos-ing feature (Ypage 91).
XTo unlock the tailgate:push the top of staron the tailgate.
Deactivating and activating
If you do not intend to use a SmartKey for anextended period of time, you can deactivate theKEYLESS-GO function of the SmartKey. TheSmartKey will then use very little power, therebyconserving battery power. For the purposes ofactivation/deactivation, the vehicle must not benearby.
XTo deactivate:press the7button on theSmartKey twice in rapid succession.The battery check lamp (Ypage 80) of theSmartKey flashes twice briefly and lights uponce, then KEYLESS-GO is deactivated.
XTo activate:press any button on the Smart-Key.
or
XInsert the SmartKey into the ignition lock.KEYLESS-GO and all of its associated featuresare available again.
78SmartKey
Opening and closing

SmartKey battery
Important safety notes
GWARNING
Batteries contain toxic and corrosive substan-
ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal
injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately.
HEnvironmental note
Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment.
Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
The SmartKey batteries contain perchloratematerial, which may require special handlingand regard for the environment. National guide-lines must be observed during disposal. In Cal-ifornia, seewww.dtsc.ca.gov/HazardousWaste/Perchlorate/index.cfm.
Mercedes-Benz recommends that you have thebatteries replaced at a qualified specialist work-shop.
Checking the battery
XPress the7or6button.The battery is working properly if batterycheck lampClights up briefly.
The battery is discharged if battery checklampCdoes not light up briefly.
XChange the battery (Ypage 80).
If the SmartKey battery is checked within thesignal reception range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
iYou can get a battery at any qualified spe-cialist workshop.
Replacing the battery
You require a CR 2025 3 V cell battery.
XTake the mechanical key out of the SmartKey(Ypage 79).
XPress mechanical keyDinto the SmartKeyopening in the direction of the arrow until bat-tery compartment coverCopens. Do nothold battery compartment coverCclosedwhile doing so.
XRemove battery compartment coverC.
80SmartKey
Opening and closing

ProblemPossible causes/consequences andPPSolutions
KEYLESS-GO is malfunctioning.
XLock/unlock the vehicle using the remote control function of theSmartKey.
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
If the vehicle can also not be locked/unlocked using the remote con-trol function:
XLock or unlock the vehicle using the mechanical key (Ypage 84).
XHave the vehicle and SmartKey checked at a qualified specialistworkshop.
The engine cannot bestarted using the Smart-Key.
The on-board voltage is too low.
XSwitch off non-essential consumers, e.g. seat heating or interiorlighting, and try to start the engine again.
If this does not work:
XCheck the starter battery and charge it if necessary (Ypage 321).
or
XJump-start the vehicle (Ypage 322).
or
XConsult a qualified specialist workshop.
The engine cannot bestarted using the Start/Stop button. The Smart-Key is in the vehicle.
The vehicle is locked.
XUnlock the vehicle and try to start the vehicle again.
The SmartKey battery is discharged or nearly discharged.
XCheck the SmartKey battery (Ypage 80) and replace it if necessary(Ypage 80).
If this does not work:
XStart your vehicle with the SmartKey in the ignition lock.
There is interference from a powerful source of radio waves.
XStart your vehicle with the SmartKey in the ignition lock.
You have lost a Smart-Key.XHave the SmartKey deactivated at a qualified specialist workshop.
XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
You have lost themechanical key.XReport the loss immediately to the vehicle insurers.
XIf necessary, have the locks changed as well.
82SmartKey
Opening and closing