tailgate MERCEDES-BENZ GLC 2019 Owner's Manual

Display messagesPossible causes/consequences andPPSolutions
Stop Vehicle LeaveStop Vehicle LeaveEngineEngineRunningRunningWaitWaitTransmission Cool‐Transmission Cool‐inging
The transmission has overheated. Pulling away can be temporarilyimpaired or not possible.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions. Do not continue drivingunder any circumstances.
XLeave the engine running.
XWait until the display message disappears before pulling away.
eThe tailgate is open
GWARNING
When the engine is running, exhaust gases can enter the vehicle inte-rior if the tailgate is open.
There is a risk of poisoning.
XClose the tailgate.
fThe hood is open. A warning tone also sounds.
GWARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
XPull over and stop the vehicle safely as soon as possible, payingattention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 152).
XClose the hood.
QAt least one door is open. A warning tone also sounds.
XClose all the doors.
o
Rear Left BackrestRear Left BackrestNot LatchedNot LatchedorRearRearRight Backrest NotRight Backrest NotLatchedLatched
Vehicle with through-loading feature in the rear bench seat:
The backrest in the rear is not engaged on the left-hand and/or right-hand side.
XPush the backrest back until it engages.
o
Rear Center Back‐Rear Center Back‐rest Not Engagedrest Not Engaged
Vehicle with through-loading facility in the rear compartment:
The center rear seat backrest is not engaged.
XPush the backrest back until it engages.
254Displaymessages
On-b oard computer and displays

Stowage areas
Loading guidelines
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle. For this reason, you shouldobserve the following notes when transporting aload:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe cargo compartment is the preferred placeto carry objects.
RPosition heavy loads as far forward as possi-ble and as low down in the cargo compart-ment as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load behind unoccupiedseats if possible.
RHook in the cargo net when loading.
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edges forprotection.
Stowage spaces
Important safety notes
GWARNING
If you transport objects in the vehicle interior
and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of
an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
RAlways stow objects in such a way that they
cannot be tossed about in these or similar
situations.
RAlways make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
REnsure that closable stowage spaces are
shut before beginning your journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (Ypage 278).
278Stowage areas
Stowage and features

RLight bulbs
RSeals
RTrim elements
RVentilation slots
Damaged seals or electrical components canlead to leaks or failures.
!Vehicles with decorative film: parts of yourvehicle are covered with decorative film.Maintain a distance of at least 27.5 in (70 cm)between the film-covered parts of the vehicleand the nozzle of the power washer.
Information about the correct distance isavailable from the equipment manufacturer.
Move the power washer nozzle around whencleaning your vehicle.
The water temperature of the power washermust not exceed 140 ‡ (60 †).
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
Cleaning the paintwork
!Do not affix:
Rstickers
Rfilms
Rmagnetic plates or similar items
to painted surfaces. You could otherwisedamage the paintwork.
Scratches, corrosive deposits, areas affected bycorrosion and damage caused by inadequatecare cannot always be completely repaired. Insuch cases, visit a qualified specialist workshop.
XRemove dirt immediately, where possible,while avoiding rubbing too hard.
XSoak insect remains with insect remover andrinse off the treated areas afterwards.
XSoak bird droppings with water and rinse offthe treated areas afterwards.
XRemove tree resin, oils, fuels and greases byrubbing gently with a cloth soaked in petro-leum ether or lighter fluid
XRemove coolant and brake fluid with a moistcloth and clear water.
XUse tar remover to remove tar stains.
XUse silicone remover to remove wax.
When water no longer forms beads on the paintsurface, use the care product Paint Care, whichhas been approved for Mercedes-Benz. This isthe case approximately every three to fivemonths, depending on the climate conditionsand the care product used.
The cleaning product Paint Cleaner, which hasbeen recommended and approved forMercedes-Benz, should be used when dirt haspenetrated the paint surface.
Also use Paint Cleaner on paint that has becomedull.
Do not use these care products in the sun or onthe hood while the hood is hot.
XUse a suitable touch-up stick, e.g. MB Touch-Up Stick, to repair slight damage to the paint-work quickly and provisionally.
Matte finish care
!Never polish the vehicle or the light alloywheels. Polishing causes the finish to shine.
!The following can give the paint a glossyappearance and thus reduce the matt effect:
RRubbing hard with unsuitable agents
RWashing the vehicle in direct sunlight
!Never use paint cleaner, buffing or polishingproducts, or gloss preserver, e.g. wax, for thepurpose of paintwork care. These productsare only suitable for high-gloss surfaces. Theiruse on vehicles with matte paintwork leads toconsiderable surface damage or, more spe-cifically, to shiny, spotted areas.
Always have paintwork repairs carried out at aqualified specialist workshop.
!Only use automatic car washes which cor-respond to the latest technological stand-ards. Never use wash programs which finishby treating the vehicle with hot wax.
Observe these notes if your vehicle has a clearmatte finish. This will help you to avoid damageto the paintwork due to incorrect treatment.
These notes also apply to light alloy wheels witha clear matte finish.
Use only insect remover and car shampoo fromthe range of approved Mercedes-Benz careproducts.
Care307
Maintenance and care
Z

Towing eye
Towing eyeCis located in the left-hand stow-age well under the cargo compartment floor.
XTo remove:open the tailgate.
XOpen the cargo compartment floor(Ypage 287).
XRemove towing eyeC.
Vehicles with a TIREFIT kit
Removing the TIREFIT kit
The TIREFIT kit is located in the left-hand stow-age compartment.
XTo remove:open the tailgate.
XOpen the cargo compartment floor(Ypage 287).
XPush retaining clampsCon the cover downso as to release them.
XFold up cover in the direction of arrowD.
XRemove tire inflation compressor

Opening
XOpen the tailgate.
XLift the cargo compartment floor upwards(Ypage 287).
XRelease the Velcro fastener and lift upcoverCin the cavity trim of the cargo com-partment in the direction of the arrow.
Closing
XFold back coverCin the opposite directionto the arrow and close the Velcro fastener.
Make sure that coverCis in the recess of thecavity trim provided for it.
iThe fuse allocation chart is located in arecess at the side of the fuse box. You can findthe corresponding fuse rating and fuse typeon the fuse allocation chart.
Fuses329
Breakdown assistance
Z

must be positioned vertically, directly under
the jacking point of the vehicle.
!Only position the jack at the appropriatejacking point of the vehicle. Otherwise, youcould damage the vehicle.
Observe the following when raising the vehi-cle:
RTo raise the vehicle, only use the vehicle-spe-cific jack that has been tested and approvedby Mercedes-Benz. If used incorrectly, thejack could tip over with the vehicle raised.
RThe jack is designed only to raise and hold thevehicle for a short time while a wheel is beingchanged. It must not be used for performingmaintenance work under the vehicle.
RAvoid changing the wheel on uphill and down-hill slopes.
RBefore raising the vehicle, secure it from roll-ing away by applying the parking brake andinserting wheel chocks. Do not disengage theparking brake while the vehicle is raised.
RThe jack must be placed on a firm, flat andnon-slip surface. On a loose surface, a large,flat, load-bearing underlay must be used. On aslippery surface, a non-slip underlay must beused, e.g. rubber mats.
RDo not use wooden blocks or similar objectsas a jack underlay. Otherwise, the jack will notbe able to achieve its load-bearing capacitydue to the restricted height.
RMake sure that the distance between theunderside of the tires and the ground does notexceed 1.2 in (3 cm).
RDo not place your hands or feet under theraised vehicle.
RDo not lie under the vehicle.
RDo not start the engine when the vehicle israised.
RNever open or close a door or the tailgatewhen the vehicle is raised.
RMake sure that no persons are present in thevehicle when the vehicle is raised.
XUsing lug wrenchC, loosen the bolts on thewheel you wish to change by about one fullturn. Do not unscrew the bolts completely.
The jacking points are located just behind thefront wheel housings and just in front of the rearwheel housings (arrows).
XTake the ratchet wrench out of the tire-chang-ing tool kit and place it on the hexagon nut ofthe jack so that the lettersAUFare visible.
XPosition jack