tailgate MERCEDES-BENZ GLC 2019 User Guide

Operation
XTo open or close:kick with your foot intosensor detection rangeCbeneath thebumper.Two warning tones sound while the tailgate isopening or closing.
XIf the tailgate does not open or close afterseveral attempts:wait at least ten secondsthen kick under the bumper once again.
If you hold your foot under the bumper for toolong, the tailgate does not open or close. Repeatthe leg movement more quickly if this occurs.
To stop the opening or closing procedure, youhave the following options:
RKick with your foot into sensor detectionrangeCbeneath the bumper.
RPress the top of the star on the tailgate.
RPress the closing button on the tailgate.
RPress theTbutton on the SmartKey.
If the tailgate closing procedure has been stop-ped:
RMove your foot under the bumper again andthe tailgate will open.
If the tailgate opening procedure has been stop-ped:
RKick with your foot under the bumper againand the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail-
gate is open while the engine is running, espe-
cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
You can also stop the closing process by per-forming a kicking movement under the rearbumper.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Two warning tones sound while the tailgate isopening or closing.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
Opening and closing
88Cargo compartment
Opening and closing

XTo open:pull remote operating switchCforthe tailgate until the tailgate opens.
XTo close:turn the SmartKey to positionGorHin the ignition lock.
XPress and hold remote operating switch fortailgateCuntil the tailgate is completelyclosed.
When the vehicle is stationary, you can close thetailgate from the driver's seat. When the vehicleis also unlocked, you can also open the tailgatefrom inside.
Limiting the opening angle of the tail-
gate
General notes
!Make sure there is sufficient clearance toopen the tailgate fully when setting the open-ing angle. The tailgate could otherwise bedamaged. Ideally, set the opening angle out-side.
You can limit the opening angle of the tailgate.This is possible in the top half of its openingrange, up to approximately 8 in (20 cm) beforethe stop.
To open the tailgate fully, push the top of the staron the tailgate again after it has stopped auto-matically. This does not delete the stored posi-tion.
Activating
XTo open the tailgate:push the top of the staron the tailgate.
XTo stop the opening process at thedesired position:press the closing button onthe tailgate or push the top of the star on thetailgate again.
XTo store the position:press and hold theclosing button in the tailgate until you hear ashort tone.The opening angle limiter is activated. Thetailgate will now stop in the stored positionwhen opening.
Deactivating
XPress and hold the closing button on the tail-gate until two short tones sound.
Unlocking the tailgate using the
mechanical key
General notes
Use the mechanical key if the tailgate can nolonger be unlocked:
Rusing the SmartKey
Rusing HANDS-FREE ACCESS
Rusing the remote operating switch on the doorcontrol panel
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Unlocking
XRemove the cargo compartment cover(Ypage 284).
XFold the rear seat backrest forward(Ypage 281).
XInsert mechanical keyDinto openingCinthe paneling and push it in.
XOpen the tailgate.
When you lock the vehicle, the cargo compart-ment is also locked again.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Side windows89
Opening and closing
Z

Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in position[or^andyou accelerate
or
you shift from transmission position]toposition[or^. On steeper uphill gradi-ents, you must also depress the acceleratorpedal.
If the transmission is in position^, the tailgatemust be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou have shifted out of transmission position]or you have previously driven faster than2 mph (3 km/h).
Ensure that you do not depress the acceleratorpedal unintentionally. Otherwise, the parkingbrake will be released and the vehicle will startto move.
Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handleCof the electricparking brake (Ypage 154).The vehicle is braked as long as you keephandleCof the electric parking brakedepressed. The longer electric parking brakehandleCis depressed, the greater the brak-ing force.
During braking:
Ra warning tone sounds
RthePlease Release Parking BrakePlease Release Parking Brakemes-sage appears
Rthe redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterflashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer than sixweeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop and seekadvice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictions pro-hibit the driver from using a mobile phone whiledriving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
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Driving and parking
Z

Ryou secure the vehicle using the electric park-ing brake
Ryou activate DISTRONIC PLUS
After a time, the electric parking brake securesthe vehicle and relieves the service brake.
When the HOLD function is activated, the trans-mission is shifted automatically to position]if:
Rthe driver's seat belt is not fastened and thedriver's door is open
Rthe engine is switched off, unless it is auto-matically switched off by the ECO start/stopfunction
The electric parking brake secures the vehicleautomatically if the HOLD function is activatedwhen the vehicle is stationary and:
Ra system malfunction occurs
Rthe power supply is insufficient
If a malfunction occurs, the transmission mayalso be shifted to position]automatically.
RACE START
Important safety notes
iRACE START is only available for theMercedes-AMG GLC 63 4MATIC+ andMercedes-AMG GLC 63 S 4MATIC+ models.
iRACE START must not be used on normalroads. RACE START must only be activatedand used on dedicated road circuits, outsideof public road use.
iRACE START is only available after the vehi-cle has been run-in (Ypage 130).
RACE START enables optimal acceleration froma standing start. For this, a suitably high-griproad surface is required and the vehicle and tiresmust be in good working order.
GWARNING
If you use RACE START, individual tires may
start to spin and the vehicle could skid.
Depending on the selected ESP®mode, there
is an increased risk of skidding and having an
accident. Make sure that no persons, animals
or obstacles are within range of the vehicle.
iObserve the safety notes on driving safetysystems (Ypage 65).
Be sure to read the safety notes and informa-
tion on ESP®(Ypage 68).
Activation conditions
You can activate RACE START if:
Rthe doors are closed
Rthe hood is closed
Rthe tailgate is closed
Rthe engine is running and the engine andtransmission are at operating temperature
Rthe steering wheel is in the straight-aheadposition.
Rthe vehicle is on a level surface
Rthe vehicle is stationary, the brake pedal isdepressed (left foot) and the parking brake isreleased
Rthe transmission is in position[
Rthe drive programS,S+orRaceis selected.(Ypage 139)
Activating RACE START
XQuickly depress the accelerator pedal fully.The engine speed is increased.
iIf the activation conditions are not fulfilled,RACE START cannot be carried out. TheRACERACESTART Not Possible See Operator'sSTART Not Possible See Operator'sManualManualmessage appears in the multifunctiondisplay.
XTheRACERACESTARTSTARTReleaseReleasebrakebraketotostartstartmessage appears on the multifunction dis-play.
iIn this phase you can adjust RACE STARTdepending on the road conditions: you canvary the engine speed by pulling on one of thesteering wheel paddle shifters. The segmentsin the multifunction display flicker rapidly.
iIf you do not release the brake pedal withina short time, RACE START will be canceled.TheRACE START CanceledRACE START Canceledmessageappears in the multifunction display.
XTake your foot off the brake, but keep theaccelerator pedal depressed.The vehicle pulls away at maximum acceler-ation.
TheRACE START ActiveRACE START Activemessage appearson the multifunction display.
Driving systems171
Driving and pa rking
Z

Problems with Parking Assist PARKTRONIC
ProblemPossible causes/consequences andPPSolutions
Only the red segments inthe Parking AssistPARKTRONIC warningdisplays are lit. You alsohear a warning tone forapproximately two sec-onds.
Parking AssistPARKTRONIC is thendeactivated and the indi-cator lamp on thePARKTRONIC buttonlights up.
Parking Assist PARKTRONIC has malfunctioned and has been deacti-vated.
XIf problems persist, have Parking Assist PARKTRONIC checked at aqualified specialist workshop.
Only the red segments inthe Parking AssistPARKTRONIC warningdisplays are lit. ParkingAssist PARKTRONIC isthen deactivated.
The Parking Assist PARKTRONIC sensors are dirty or there is inter-ference.
XClean the Parking Assist PARKTRONIC sensors (Ypage 309).
XSwitch the ignition back on.
The problem may be caused by an external source of radio or ultra-sound waves.
XCheck to see if Parking Assist PARKTRONIC works at a differentlocation.
Rear view camera
General notes
Rear view cameraCis an optical parking andmaneuvering aid. It shows the area behind thevehicle with guide lines in the multimedia sys-tem.
The area behind the vehicle is displayed as amirror image, as in the rear view mirror.
iThe text shown in the multimedia systemdepends on the language setting. The follow-
ing are examples of rear view camera displaysin the multimedia system.
Important safety notes
The rear view camera is only an aid. It is not areplacement for your attention to your immedi-ate surroundings. You are always responsiblefor safe maneuvering and parking. Make surethat there are no persons, animals or objects inthe maneuvering area while maneuvering andparking in parking spaces.
Under the following circumstances, the rearview camera will not function, or will function ina limited manner:
Rif the tailgate is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the camera is exposed to very bright light
Rif the area is lit by fluorescent bulbs or LEDlighting (the display may flicker)
182Driving systems
Driving and parking

Rif there is a sudden change in temperature,e.g. when driving into a heated garage in win-ter
Rif the camera lens is dirty or obstructed.Observe the notes on cleaning(Ypage 309)
Rif the rear of your vehicle is damaged. In thiscase, have the camera position and settingchecked at a qualified specialist workshop
The field of vision and other functions of the rearview camera may be restricted due to additionalaccessories on the rear of the vehicle (e.g.license plate holder, rear bicycle rack).
The rear view camera is protected from rain-drops and dust by means of a flap. When the rearview camera is activated, this flap opens.
The flap closes again when:
Ryou have finished the maneuvering process
Ryou switch off the engine
Ryou open the cargo compartment
Observe the notes on cleaning (Ypage 309).
For technical reasons, the flap may remain openbriefly after the rear view camera has beendeactivated.
Activating/deactivating the rear view
camera
XTo activate:make sure that theActiva‐Activa‐
tion by R geartion by R gearfunction is selected in themultimedia system (see the Digital Operator'sManual).
XEngage reverse gear.The rear view camera flap opens. The multi-media system shows the area behind the vehi-cle with guide lines.
The image from the rear view camera is avail-able throughout the maneuvering process.
XTo switch the function mode for vehicleswith trailer tow hitch:using the controller,select symbolCfor the "Reverse parking"function or symbolDfor "Coupling up atrailer".The symbol of the selected function is high-lighted.
XTo deactivate:shift the transmission to posi-tion].
or
XDrive forwards at a speed greater than 7 mph(12 km/h).
Multimedia display
The rear view camera may show a distorted viewof obstacles, show them incorrectly or not at all.The rear view camera does not show objects inthe following positions:
Rvery close to the rear bumper
Runder the rear bumper
Rin the area immediately above the tailgatehandle
!Objects not at ground level may appear tobe further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.Approach objects no further than the bottom-most guideline.
Driving systems183
Driving and parking
Z

Object detection only works in wide-angle view.
To ensure that you can use the function, it mustbe switched on in the multimedia system (seethe Digital Operator's Manual).
360° Camera
General notes
The 360° camera is a system consisting of fourcameras.
The system processes images from the follow-ing cameras:
RRear view camera
RFront camera
RTwo side cameras in the exterior mirrors
The cameras cover the immediate surroundingsof the vehicle. The system supports you, forexample when parking or if vision is restricted atan exit.
You can show images from the 360° camera infull-screen mode or in seven different split-screen views on the multimedia system. A split-screen view also includes a top view of the vehi-cle. This view is calculated from the data sup-plied by the installed cameras (virtual camera).
The seven split-screen views are:
RTop view and picture from the rear view cam-era (130° viewing angle)
RTop view and image from the front camera(130° viewing angle without displaying themaximum steering wheel angle)
RTop view and enlarged rear view
RTop view and enlarged front view
RTop view and trailer view (vehicles with trailertow hitch)
RTop view and images from the rear-facing sidecameras (rear wheel view)
RTop view and images from the forward-facingside cameras (front wheel view)
When the function is active and you shift thetransmission from[or^to\\, the guidelines on the multimedia system are hidden.
When you shift between transmission positions[and^, you see the previously selected frontor rear view.
Distances measured by Parking AssistPARKTRONIC will also be optically displayed:
Rin split screen view as red or yellow bracketsaround the vehicle icon in the top view, or
Rat the bottom right as red or yellow bracketsaround the vehicle symbol in full-screen mode
The line thickness and color of the bracketsshow how far the vehicle is from an object.
Ryellow brackets with thin lines: Parking AssistPARKTRONIC is active
Ryellow brackets with normal lines: an object ispresent in close range of the vehicle
Rred line: an object is present in the immediateclose range of the vehicle
Important safety notes
The 360°camera is only an aid and may show adistorted view of obstacles, show them incor-rectly or not at all. The 360°camera is not asubstitute for attentive driving.
You are always responsible for safe maneuver-ing and parking. Make sure that there are nopersons, animals or objects in the maneuveringarea while maneuvering and parking in parkingspaces.
You are always responsible for safety, and mustalways pay attention to your surroundings whenparking and maneuvering. This applies to theareas behind, in front of and beside the vehicle.You could otherwise endanger yourself and oth-ers.
The 360° camera will not function or will func-tion in a limited manner:
Rif the doors are open
Rif the exterior mirrors are folded in
Rif the tailgate is open
Rin heavy rain, snow or fog
Rat night or in very dark places
Rif the cameras are exposed to very bright light
Rif the area is lit by fluorescent bulbs or LEDlighting (the display may flicker)
Rif the camera lenses fog up, e.g. when drivinginto a heated garage in winter, causing a rapidchange in temperature
Rif the camera lenses are dirty or covered
Rif the vehicle components in which the cam-eras are installed are damaged. In this case,have the camera position and setting checkedat a qualified specialist workshop
Driving systems187
Driving and parking
Z

The full screen option is only available in the fol-lowing views:
RTop view with picture from the rear view cam-era
RTop view with picture from the front camera
Multimedia display
Important safety notes
The camera system may show a distorted viewof obstacles, show them incorrectly or not at all.Obstacles are not shown by the system in thefollowing locations:
Runder the front and rear bumpers
Rvery close to the front and rear bumpers
Rin the area immediately above the tailgatehandle
Rvery close to the exterior mirrors
Rin the transitional areas between the variouscameras in the virtual top view
!Objects not at ground level may appear tobe further away than they actually are, e.g.:
Rthe bumper of a parked vehicle
Rthe drawbar of a trailer
Rthe ball coupling of a trailer tow hitch
Rthe rear section of an HGV
Ra slanted post
Use the guidelines only for orientation.Approach objects no further than the bottom-most guideline.
Top view with picture from the rear view
camera
CYellow guide line at a distance of approx-imately 13 ft (4.0 m) from the rear of thevehicle
DSymbol for the split screen setting with topview and rear view camera image

XSwitch off the engine.
XClose the doors and tailgate.
XCouple up the trailer.
XEstablish the electrical connection betweenthe vehicle and the trailer.
XCheck that the trailer lighting system is work-ing.
XPush the combination switch upwards/down-wards and check whether the correspondingturn signal on the trailer flashes.
A trailer that is connected is recognized onlywhen the electrical connection is establishedcorrectly and when the lighting system is work-ing properly. The function of other systems alsodepends on this, for example:
RESP®
RPARKTRONIC
RActive Parking Assist
RActive Blind Spot Assist
RActive Lane Keeping Assist
Vehicles with AIR BODY CONTROL: if you coupleup a trailer, the vehicle always remains at high-way level. Observe the following note when cou-pling up a trailer:
RUnless highway level has been set manually,the vehicle is automatically lowered to high-way level. If a speed of 5 mph (8 km/h) hasbeen reached, this may be the case.
These restrictions apply to accessories that aresupplied with power via the trailer socket in yourvehicle, e.g. a rear bicycle rack.
Observe the maximum permissible trailerdimensions (width and length).
Most U.S. states and all Canadian provincesrequire by law:
RSafety chains between the towing vehicle andthe trailer. The chains should be cross-woundunder the trailer drawbar. They must be fas-tened to the vehicle's trailer coupling, not tothe bumper or the axle.
Leave enough play in the chains to make tightcornering possible.
RA separate brake system for certain types oftrailer.
RSafety switch for braked trailers. Check thespecific legal requirements applicable to yourstate.
If the trailer becomes detached from the tow-ing vehicle, the safety feature applies thetrailer brakes.
Towing a trailer
There are several legal requirements for towinga trailer, e.g. the maximum permissible speed.Make sure that your car/trailer combinationcomplies with the local regulations:
Rin your place of residence
Rat your destination
The police and local authorities can provide reli-able information.
To accumulate driving experience and accustomyourself to the new handling characteristics,practice the following at a location where thereis no traffic:
RCornering
RStopping
RBacking up
Check the following before the journey:
RTrailer tow hitch
RSafety switch for braked trailers
RSafety chains
RElectrical connections
RLighting system
RWheels and tires
RLoad securing
Adjust the exterior mirrors so that you have aclear view of the rear section of the trailer.
If the trailer is equipped with electronically con-trolled brakes, pull away carefully in the car/trailer combination. Brake manually using thebrake controller and check whether the brakesfunction correctly.
Regularly check that the load is secure.
When towing a trailer, your vehicle's handlingcharacteristics will be different in comparisonwith when driving without a trailer.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-climbing capability
Rhas an increased braking distance
Ris affected more by strong crosswinds
Rdemands more sensitive steering
Rhas a larger turning circle
Avoid sudden steering movements.
Avoid braking abruptly. If possible, brake gentlyat first to allow the trailer to run on. Then,increase the braking force rapidly.
Towing a trailer205
Driving and parking
Z

When overtaking, pay particular attention to theextended length of your vehicle/trailer combi-nation.
Due to the length of the vehicle/trailer combi-nation, you require additional road space whenovertaking before you can change back to theoriginal lane.
If the automatic transmission repeatedly shiftsbetween gears on uphill or downhill gradients,shift to a lower gear.
Driving in a lower gear and at a reduced speeddecreases the risk of engine damage.
If the coolant temperature increases signifi-cantly when climate control is switched on,switch climate control off.
Coolant heat can also be dissipated by openingthe windows and switching the ventilationblower and the interior temperature to the high-est level.
Decoupling a trailer
GWARNING
If you uncouple a trailer with the overrun
brake engaged, you could trap your hand
between the vehicle and the trailer drawbar.
There is a risk of injury.
Do not uncouple a trailer if the overrun brake
is engaged.
GWARNING
Vehicles with level control:
The vehicle is lowered as soon as you discon-
nect the trailer cable. This could result in your
limbs or those of other people that are
between the vehicle body and tires or under-
neath the vehicle being trapped. There is a
risk of injury.
Make sure that nobody is in the immediate
vicinity of the wheel housings or under the
vehicle when you disconnect the trailer cable.
!Do not disconnect a trailer with an engagedoverrun brake. Otherwise, your vehicle couldbe damaged by the rebounding of the overrunbrake.
XApply the vehicle's parking brake manually.
XShift the transmission to position].
XClose all doors and the tailgate.
XSwitch off the engine.
XSecure the vehicle and trailer against rollingaway.
XRemove the trailer cable.
XRemove the safety chains, if there are any.
XUncouple the trailer.
Removing the ball coupling
XObserve the manufacturer's installationinstructions.
XPress the protective cap into the ball couplingrecess.
XMake sure that the protective cap is firmly inplace.
Observe the loading guidelines (Ypage 278)and the safety notes regarding stowage spaces(Ypage 278).
Information on cleaning and care of the trailertow hitch (Ypage 310).
Trailer power supply
!Accessories with a maximum power con-sumption of 180 W can be connected to thepermanent power supply.
You must not charge a trailer battery using thepower supply.
The trailer socket of your vehicle is equipped atthe factory with a permanent power supply.
The permanent power supply is supplied viatrailer socket pin 4.
The trailer's permanent power supply isswitched off in the event of low vehicle supplyvoltage and after six hours at the latest.
A qualified specialist workshop can providemore information about installing the trailerelectrics.
Permissible trailer loads and trailer
drawbar noseweights
Weight specifications
The gross trailer weight is calculated as theweight of the trailer plus the weight of the loadand the trailer's equipment.
206Towing a trailer
Driving and parking