tailgate MERCEDES-BENZ GLC 2019 Owners Manual

Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes.................. 135
Introduction ................................... 135
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door.................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 89
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 262
Display message ............................ 240
ECO start/stop function ................ 135
Engine number ............................... 358
Irregular running ............................ 138
Jump-starting ................................. 322
Starting (important safety notes)... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 133
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 153
Tow-starting (vehicle) ..................... 327
Engine electronics
Problem (malfunction) ................... 138
Engine oil
Adding ........................................... 301
Additives ........................................ 361
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Checking the oil level using the
on-board computer........................ 301
Display message ............................ 242
Filling capacity ............................... 361
General notes ................................ 360
Notes about oil grades ................... 360
Notes on oil level/consumption .... 300
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual .................................................. 268
ESC (Electronic Stability Control)
see ESP®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 224
Characteristics ................................. 69
Crosswind Assist ............................. 71
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 70
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 69
Display message ............................ 228
Function/notes................................ 68
General notes .................................. 68
Important safety information ........... 68
Trailer stabilization ........................... 71
Warning lamp ................................. 259
ETS/4ETS (Electronic Traction Sys-
tem)...................................................... 68
Exhaust
see Exhaust pipe
Exhaust check................................... 156
Exhaust pipe
Cleaning ......................................... 309
Exterior lighting
Cleaning ......................................... 308
Setting options .............................. 109
see Lights
Exterior mirrors
Adjusting ....................................... 104
Index11

Setting the temperature ................ 123
Rear fog lamp
Display message ............................ 239
Switching on/off........................... 110
Rear seat (folding the backrest for-
wards/back)...................................... 281
Rear seat backrest
Display message ............................ 254
Rear seats
Display message ............................ 254
Rear view camera
"Reverse parking" function ............ 184
Cleaning instructions ..................... 309
Coupling up a trailer function ........ 186
Display in the multimedia system .. 183
General notes ................................ 182
Object detection (function/
notes)............................................ 186
Switching on/off........................... 183
Wide-angle function ....................... 186
Rear window defroster
Problem (malfunction) ................... 126
Switching on/off........................... 125
Rear-view mirror
Dipping (automatic) ....................... 105
Recuperation display........................ 213
Reflective safety jacket.................... 313
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 362
Refueling
Fuel gauge....................................... 36
Important safety notes .................. 150
Refueling process .......................... 151
see Fuel
Remote control
Garage door opener ....................... 295
Programming (garage door
opener) .......................................... 296
Replacing bulbs
High-beam headlamps................... 114
Important safety notes .................. 113
Installing/removing the cover
(front wheel arch) .......................... 115
Low-beam headlamps.................... 114
Overview of bulb types .................. 114
Replacing front bulbs (vehicles
with halogen headlamps) ............... 114
Turn signals (front) ......................... 115
Reporting safety defects.................... 31
Rescue card......................................... 32
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 243
Warning lamp ................................. 262
Residual heat (climate control)........ 126
Restraint system
Display message ............................ 235
Introduction ..................................... 43
Warning lamp ................................. 262
Warning lamp (function) ................... 44
Reversing feature
Side windows ................................... 90
Sliding sunroof ................................. 93
Tailgate ............................................ 85
Roadside Assistance (breakdown).... 29
Roll away protection
see HOLD function
Roller sunblind
Rear side windows......................... 290
Roof carrier........................................ 288
Roof lining and carpets (cleaning
guidelines)......................................... 312
Roof load (maximum)........................ 363
Route guidance
see also Digital Operator's Man-
ual .................................................. 268
Route guidance active...................... 214
S
Safety
Children in the vehicle ..................... 59
see Occupant safety
see Operating safety
Safety system
see Driving safety systems
SD card
Inserting/removing ........................ 276
Selecting ........................................ 217
SD memory card
see also Digital Operator's Man-
ual.................................................. 268
18Index

Summer tires
In winter ........................................332
Sun visor............................................ 290
Suspension settings
AIR BODY CONTROL ......................172
Suspension tuning
AMG sports suspension based on
AIR BODY CONTROL ......................174
SETUP (on-board computer,
Mercedes-AMG vehicles) ...............224
Switching air-recirculation mode
on/off................................................. 126
Switching on media mode
Via the device list.......................... 276
T
Tachometer........................................ 209
Tail lamps
Display message ............................ 239
Tailgate
Display message ............................ 254
Emergency unlocking ....................... 89
HANDS-FREE ACCESS ..................... 87
Important safety notes .................... 84
Limiting the opening angle ............... 89
object detection............................... 85
Opening dimensions ...................... 363
Opening/closing (automatically
from inside) ...................................... 88
Opening/closing (automatically
from outside) ................................... 85
Reversing feature ............................. 85
Tank content
Fuel gauge ....................................... 36
Technical data
Capacities ...................................... 358
Drawbar load (maximum) ............... 364
Information .................................... 356
Trailer loads................................... 364
Vehicle data ................................... 363
Telephone
Accepting a call (multifunction
steering wheel) .............................. 218
Authorizing a mobile phone (con-
necting) ......................................... 275
Connecting a mobile phone
(device manager) ........................... 275
Display message ............................ 255
Introduction ................................... 218
Menu (on-board computer) ............ 218
Number from the phone book ........ 218
Redialing ........................................ 219
Rejecting/ending a call ................. 218
see also Digital Operator's Man-
ual .................................................. 268
see Mobile phone
Temperature
Coolant (display in the instrument
cluster) .......................................... 209
Engine oil (on-board computer,
Mercedes-AMG vehicles) ............... 223
Outside temperature ...................... 209
Setting (climate control)................ 123
Transmission oil (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Timing (RACETIMER)......................... 225
Tire pressure
Calling up (on-board computer) ..... 337
Checking manually ........................ 336
Display message ............................ 250
Maximum ....................................... 336
Not reached (TIREFIT) .................... 318
Notes ............................................. 334
Reached (TIREFIT) .......................... 318
Recommended ............................... 333
Using the TIREFIT kit ...................... 317
Tire pressure loss warning system
General notes ................................ 336
Important safety notes .................. 336
Restarting ...................................... 337
Tire pressure monitor
Checking the tire pressure elec-
tronically ........................................ 339
Function/notes............................. 337
General notes ................................ 337
Important safety notes .................. 338
Radio type approval for the tire
pressure monitor ........................... 340
Restarting ...................................... 339
Warning lamp ................................. 266
Warning message .......................... 339
Tire pressure sensors
Display message ............................ 251
Tire-change tool kit........................... 314
Index21

STEER CONTROL
General information
STEER CONTROL helps you by transmitting anoticeable steering force to the steering wheelin the direction required for vehicle stabilization.
This steering assistance is provided in particularif:
Rboth right wheels or both left wheels are on awet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
No steering support is provided from STEERCONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assistedfurther by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle frombeing started without the correct SmartKey.
XTo activate with the SmartKey:remove theSmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-tion or KEYLESS-GO:switch the ignition offand open the driver's door.
XTo deactivate:switch on the ignition.
When leaving the vehicle, always take theSmartKey with you and lock the vehicle. Anyonecan start the engine if a valid SmartKey has beenleft inside the vehicle.
iThe immobilizer is always deactivated whenyou start the engine.
In the event that the engine cannot be started(yet the vehicle's battery is charged), the sys-tem is not operational. Contact an authorizedMercedes-Benz Center or call1-800-FOR-MERCedes (in the USA) or1-800-387-0100 (in Canada).
ATA (anti-theft alarm system)
XTo arm:lock the vehicle with the SmartKey orKEYLESS-GO.Indicator lampCflashes. The alarm systemis armed after approximately ten seconds.
XTo disarm:unlock the vehicle with the Smart-Key or KEYLESS-GO.
or
XInsert the SmartKey into the ignition lock.
or
XPress the Start/Stop button.
The SmartKey must be in the vehicle.
A visual and audible alarm is triggered if thealarm system is armed and you open:
Ra door
Rthe vehicle with the mechanical key
Rthe tailgate
Rthe hood
XTo stop the alarm with the SmartKey:press the6or7button on the Smart-Key.The alarm is stopped.
or
XRemove the Start/Stop button from the igni-tion lock (Ypage 132).
XInsert the SmartKey into the ignition lock.The alarm is stopped.
XTo stop the alarm using KEYLESS-GO:grasp the outside door handle. The SmartKeymust be outside the vehicle.The alarm is stopped.
or
XPress the Start/Stop button on the dash-board. The SmartKey must be inside the vehi-cle.The alarm is stopped.
Protection against theft75
Safety
Z

SmartKey
Important safety notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Ropen the doors, thus endangering other
people or road users.
Rget out and disrupt traffic.
Roperate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake.
Rshifting the automatic transmission out of
park positionP
RStart the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a
risk of an accident.
Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
!Keep the SmartKey away from strong mag-netic fields. Otherwise, the remote controlfunction could be affected.
Strong magnetic fields can occur in the vicin-ity of powerful electrical installations.
Do not keep the SmartKey:
Rwith electronic devices, e.g. a mobile phoneor another SmartKey.
Rwith metallic objects, e.g. coins or metal foil.
Rinside metallic objects, e.g. a metal case.
This can affect the functionality of the Smart-Key.
Vehicles with KEYLESS-GO start function:donot keep the SmartKey in the cargo compart-ment. Otherwise, the SmartKey may not bedetected, e.g. when starting the engine usingthe Start/Stop button.
A brief radio connection between the vehicleand the SmartKey determines whether a validSmartKey is in, or in the direct vicinity of, thevehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
SmartKey functions
C7Locks the vehicle
DTOpens/closes the tailgate

multimedia system; see the Digital Operator'sManual.
You will receive visual and acoustic locking con-firmation if all components were able to belocked.
When the locator lighting is activated via themultimedia system, it lights up when it is darkafter the vehicle is unlocked with the SmartKey;see the Digital Operator's Manual.
XTo open the tailgate automatically fromoutside the vehicle:press and hold theTbutton until the tailgate opens.
XTo close the tailgate automatically fromoutside the vehicle:if the SmartKey is loca-ted in the immediate vicinity of the vehicle,press theTbutton on the SmartKey.When the tailgate closes you can then releasethe button.
KEYLESS-GO
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Locking/unlocking centrally
You can start, lock or unlock the vehicle usingKEYLESS-GO. To do this, you only need carry theSmartKey with you. You can combine the func-tions of KEYLESS-GO with those of a conven-tional SmartKey. Unlock the vehicle by usingKEYLESS-GO, for instance, and lock it using the7button on the SmartKey.
The driver's door and the door at which the han-dle is used, must both be closed. The SmartKeymust be outside the vehicle. When locking orunlocking with KEYLESS-GO, the distancebetween the SmartKey and the correspondingdoor handle must not be greater than 3 ft (1 m).
A brief radio connection between the vehicleand the SmartKey determines whether a validSmartKey is in, or in the direct vicinity of, thevehicle. This occurs, for example:
Rwhen starting the engine
Rwhile driving
Rwhen using HANDS-FREE ACCESS
Rwhen the external door handles are touched
Rduring convenience closing
XTo unlock the vehicle:touch the inner sur-face of the door handle.
XTo lock the vehicle:touch sensor surfaceCorD.
Make sure that you do not touch the innersurface of the door handle.
XConvenience closing feature:touchrecessed sensor surfaceDfor an extendedperiod.
Further information on the convenience clos-ing feature (Ypage 91).
XTo unlock the tailgate:push the top of staron the tailgate.
Deactivating and activating
If you do not intend to use a SmartKey for anextended period of time, you can deactivate theKEYLESS-GO function of the SmartKey. TheSmartKey will then use very little power, therebyconserving battery power. For the purposes ofactivation/deactivation, the vehicle must not benearby.
XTo deactivate:press the7button on theSmartKey twice in rapid succession.The battery check lamp (Ypage 80) of theSmartKey flashes twice briefly and lights uponce, then KEYLESS-GO is deactivated.
XTo activate:press any button on the Smart-Key.
or
XInsert the SmartKey into the ignition lock.KEYLESS-GO and all of its associated featuresare available again.
78SmartKey
Opening and closing

KEYLESS-GO start function
General notes
Bear in mind that the engine can be started byany of the vehicle occupants if there is a Smart-Key in the vehicle (Ypage 133).
Changing the settings of the locking
system
You can change the settings of the locking sys-tem. This means that only the driver's door andthe fuel filler flap are unlocked when the vehicleis unlocked. This is useful if you frequently travelalone.
XTo change the setting:press and hold downthe6and7buttons simultaneouslyfor approximately six seconds until the bat-tery check lamp (Ypage 80) flashes twice.
If the setting of the locking system is changedwithin the signal range of the vehicle, pressingthe7or6button:
Rlocks or
Runlocks the vehicle
The SmartKey now functions as follows:
XTo unlock:press the6button once.
XTo unlock centrally:press the6buttontwice.
XTo lock:press the7button.
XTo restore the factory settings:press andhold the6and7buttons simultane-ously for approximately six seconds until thebattery check lamp (Ypage 80) flashestwice.
The KEYLESS-GO functions can be changed asfollows:
XTo unlock the driver's door:touch the innersurface of the door handle on the driver'sdoor.
XTo unlock centrally:touch the inner surfaceof the door handle on the front-passengerdoor or the rear door.
XTo lock centrally:touch the outer sensorsurface on one of the door handles.
Mechanical key
General notes
If the vehicle can no longer be locked orunlocked with the SmartKey or KEYLESS-GO,use the mechanical key.
If you use the mechanical key to unlock andopen the driver's door, the anti-theft alarm sys-tem will be triggered. Switch off the alarm(Ypage 75).
If you unlock the vehicle using the mechanicalkey, the fuel filler flap will not be unlocked auto-matically.
XTo unlock the fuel filler flap:insert theSmartKey into the ignition lock.
Removing the mechanical key
XPush release catchCin the direction of thearrow and at the same time remove mechan-ical keyDfrom the SmartKey.
For further information about:
RLocking/unlocking the driver's door(Ypage 84)
RUnlocking the tailgate (Ypage 89)
Inserting the mechanical key
XPush mechanical keyDcompletely into theSmartKey until it engages and releasecatchCis back in its basic position.
SmartKey79
Opening and closing
Z

cially if the vehicle is in motion. There is a risk
of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open.
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
You can limit the opening angle of the tailgate(Ypage 89).
Do not leave the SmartKey in the cargo com-partment. You could otherwise lock yourselfout.
You should preferably place luggage or loads inthe cargo compartment. Observe the loadingguidelines (Ypage 278).
Tailgate object detection with revers-
ing feature
Vehicles with remote tailgate closing:
The tailgate is equipped with automatic objectdetection with reversing function. If a solidobject blocks or restricts the tailgate when auto-matically opening, this procedure is stopped. If asolid object blocks or restricts the tailgate whenautomatically closing, the tailgate automaticallyopens again slightly. Automatic object detectionwith reversing function is only an aid. It is not asubstitute for your attentiveness when openingand closing the tailgate.
GWARNING
The reversing feature does not respond:
Rto soft, light and thin objects, e.g. fingers
Rover the last

during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Use one of the following options to stop the
closing process:
Rpress theTbutton on the SmartKey.
Rpull or press the remote operating switch
on the driver's door.
Rpress the closing or locking button on the
tailgate.
Rpress the top of the star on the tailgate.
Vehicles with HANDS-FREE ACCESS:
You can also stop the closing process by per-forming a kicking movement under the rearbumper.
!The tailgate swings upwards and to the rearwhen opened. Therefore, make sure thatthere is sufficient clearance above and behindthe tailgate.
Two warning tones sound while the tailgate isopening or closing.
The opening dimensions of the tailgate can befound in the "Vehicle data" section(Ypage 363).
Opening automatically
You can open the tailgate automatically usingthe SmartKey or by pressing the top of starCon the tailgate.
XPress and hold theTbutton on the Smart-Key until the tailgate opens.
or
XWith the tailgate unlocked, press the top ofstarC.
or
XWith the tailgate stopped in an intermediateposition, pull the tailgate upwards.You can release the tailgate as soon as thetailgate starts to open.
XWhen the rearview camera is activated:pull on folded-out starC.The tailgate opens.
Closing automatically
CClosing button
DLocking button
XPress closing buttonCin the tailgate.
or
XPull the tailgate down slightly.You can release the tailgate as soon as thetailgate starts to close.
When the driver's door is closed, you can simul-taneously close the tailgate and lock the vehicle.The SmartKey must be at the rear of the vehiclein the detection range of KEYLESS-GO.
XPress locking buttonDin the tailgate.If KEYLESS-GO detects a SmartKey outsidethe vehicle, the tailgate closes. The vehicle islocked.
or
XVehicles with EASY-PACK tailgate andKEYLESS-GO or KEYLESS-GO start func-tion:if the SmartKey is located in the imme-diate vicinity of the vehicle, press theTbutton on the SmartKey.You can release the button as soon as thetailgate starts to close.
If KEYLESS-GO detects a SmartKey in the cargocompartment, the tailgate is unlocked againafter closing.
If KEYLESS-GO detects a second SmartKey out-side the vehicle, the tailgate remains locked.
86Cargo compartment
Opening and closing

If KEYLESS-GO detects a SmartKey in the cargocompartment before the closing procedurestarts, the tailgate remains open.
HANDS-FREE ACCESS
General notes
With KEYLESS-GO and HANDS-FREE ACCESS,you can open or close the tailgate or stop theprocedure without using your hands. This is use-ful if you have your hands full. To do this, makea kicking movement under the bumper with yourfoot.
Observe the following points:
RCarry your KEYLESS-GO key about your per-son. The SmartKey must be at the rear of thevehicle in the detection range of KEYLESS-GO.
RWhen making the kicking movement, makesure that you are standing firmly on theground and that there is sufficient clearanceto the rear of the vehicle. You could otherwiselose your balance, for example on ice.
RAlways ensure that you only make the kickingmovement within the detection range of sen-sorsC.
RStand at least 12 in (30 cm) away from therear area while doing so.
RDo not come into contact with the bumperwhile making the kicking movement. Other-wise, the sensors may not function correctly.
RHANDS-FREE ACCESS does not function dur-ing engine start.
RDirt caused by road salt or snow around sen-sorsCmay restrict functionality.
Using the HANDS-FREE ACCESS with a pros-thetic leg may restrict functionality.
RIf a KEYLESS-GO key is at the rear of the vehi-cle in the detection range of KEYLESS-GO,HANDS-FREE ACCESS could be triggered.The tailgate could thus be opened or closedunintentionally, for example, if you:
-install or remove the ball coupling.
-couple or uncouple a trailer.
-install or remove a rear-mounted bicyclerack.
-load/unload bicycles on/from a rear-mounted bicycle rack.
-sit on the edge of the cargo compartment.
-set something down or lift something upbehind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about yourperson in these situations or in situations sim-ilar to these. This will prevent unintentionalopening or closing of the tailgate.
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detectionrange of KEYLESS-GO, the following situa-tions, for example, could lead to the uninten-tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft(3 m) away from the vehicle.
Cargo compartment87
Opening and closing
Z