warning MERCEDES-BENZ GLC 2019 Owners Manual

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70327 Stuttgart
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In this Operator's Manual you will find the fol-lowing symbols:
GWARNING
Warning notes make you aware of dangers
which could poseathreat to your health or
life, or to the health and life of others.
HEnvironmental note
Environmental notes provide you with infor-
mation on environmentally aware actions or
disposal.
!Notes on material damage alert you to dan-gers that could lead to damage to your vehi-cle.
iPractical tips or further information thatcould be helpful to you.
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As at 02.11.2017

Welcome to the world of Mercedes-Benz
We urge you to read this Operator's Manualcarefully and familiarize yourself with the vehi-cle before driving. For your own safety and alonger vehicle life, follow the instructions andwarning notices in this Operator's Manual.Ignoring them could result in damage to thevehicle or personal injury to you or others.
Vehicle damage caused by failure to followinstructions is not covered by the Mercedes-Benz Limited Warranty.
The equipment or product designation of yourvehicle may vary depending on:
RModel
ROrder
RCountry specification
RAvailability
Mercedes-Benz therefore reserves the right tointroduce changes in the following areas:
RDesign
REquipment
RTechnical features
The equipment in your vehicle may thereforediffer from that shown in the descriptions andillustrations.
The following are integral components of thevehicle:
RDigital Operator's Manual
RPrinted Operator's Manual
RMaintenance Booklet
REquipment-dependent supplements
Keep these documents in the vehicle at alltimes. If you sell the vehicle, always pass alldocuments on to the new owner.
Please note that the Mercedes-Benz Guides appmay not yet be available in your country.
Mercedes-Benz USA, LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
2535847205É2535847205gËÍ

Index.......................................................4
Digital Operator's Manual..................26
Introduction ...........................................26
Operation ............................................... 26
Introduction.........................................27
Protecting the environment ...................27
Genuine Mercedes-Benz parts ...............27
Operator's Manual ................................. 28
Service and vehicle operation ................28
Operating safety .................................... 30
QR code for rescue card ........................ 32
Data stored in the vehicle ......................32
Information on copyright ....................... 34
At a glance...........................................35
Cockpit .................................................. 35
Instrument cluster .................................36
Multifunction steering wheel ................. 37
Center console ...................................... 38
Overhead control panel .........................41
Door control panel ................................. 42
Safety...................................................43
Panic alarm ............................................ 43
Occupant safety .................................... 43
Children in the vehicle ........................... 59
Pets in the vehicle ................................. 64
Driving safety systems ........................... 65
Protection against theft .........................75
Opening and closing...........................77
SmartKey ............................................... 77
Doors ..................................................... 83
Cargo compartment ...............................84
Side windows ......................................... 89
Sliding sunroof ....................................... 93
Seats, steering wheel and mirrors....96
Correct driver's seat position ................ 96
Seats ..................................................... 96
Steering wheel ..................................... 102
Mirrors ................................................. 104
Memory function ................................. 107
Lights and windshield wipers..........109
Exterior lighting ................................... 109
Interior lighting .................................... 113
Replacing bulbs ................................... 113
Windshield wipers ................................ 115
Climate control.................................119
Overview of climate control systems ... 119
Operating the climate control sys-
tems .................................................... 122
Air vents .............................................. 128
Driving and parking..........................130
Notes on breaking-in a new vehicle ..... 130
Driving ................................................. 130
DYNAMIC SELECT switch .................... 139
Automatic transmission ....................... 141
Refueling ............................................. 150
Parking ................................................ 152
Driving tips .......................................... 155
Driving systems ................................... 160
Towing a trailer .................................... 202
On-board computer and displays....208
Important safety notes ........................ 208
Displays and operation ........................ 208
Menus and submenus ......................... 212
Display messages ................................ 227
Warning and indicator lamps in the
instrument cluster ............................... 256
Multimedia system...........................268
General notes ...................................... 268
Important safety notes ........................ 268
Function restrictions ............................ 268
Operating system ................................ 269
Stowage and features......................278
Stowage areas ..................................... 278
Features .............................................. 289
2Contents

1, 2, 3 ...
4ETS (Electronic Traction System)
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive).................................................. 175
12 V socket
see Socket (12 V)
115 V socket...................................... 292
360° camera
Cleaning .........................................309
Display in the multimedia system .. 189
Function/notes .............................187
A
ABS (Anti-lock Braking System)
Display message ............................ 228
Function/notes ................................ 65
Warning lamp ................................. 259
Acceleration
see Kickdown
Accident
Automatic measures after an acci-
dent ................................................. 58
Accident warning
see Driving safety system
Activating media mode
General notes ................................ 276
Activating/deactivating cooling
with air dehumidification................. 122
Active Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 220
Display message ............................ 246
Function/notes .............................197
Active Brake Assist
Activating or deactivating .............. 220
Display message ............................ 234
Function/notes ................................ 66
Active Brake Assist with cross-
traffic function
Activating or deactivating .............. 220
Display message ............................ 234
Function/notes ................................ 72
Important safety notes .................... 72
Warning lamp ................................. 265
Active Distance Assist DISTRONIC
Activating ....................................... 164
Activation conditions ..................... 164
Cruise control lever ....................... 163
Deactivating ................................... 167
Display message ............................ 247
displays on the instrument clus-
ter ..................................................166
Driving tips ....................................167
Driving with Active Distance
Assist DISTRONIC .......................... 164
Function/notes .............................162
Important safety notes .................. 162
Setting a speed .............................. 165
Setting the specified minimum
distance ......................................... 166
Stopping ........................................ 165
With Active Steering Assist ............ 168
Active Lane Keeping Assist
Activating/deactivating (on-
board computer) ............................ 221
Display message ............................ 245
Function/information.................... 200
Active light function
Display message ............................ 239
Active Parking Assist
Canceling ....................................... 179
Detecting parking spaces .............. 176
Display message ............................ 246
Exiting a parking space .................. 178
Function/notes............................. 175
Important safety notes .................. 175
Parking .......................................... 177
Active Steering Assist
Display message ............................ 249
With Active Distance Assist
DISTRONIC .................................... 168
ADAPTIVE BRAKE................................. 72
Adaptive Brake Assist
Function/notes................................ 67
Adaptive Damping System
Function/notes............................. 174
Adaptive Damping System with
continuous damping adjustment
(ADS PLUS)........................................ 172
Adaptive Highbeam Assist
Display message ............................ 240
Function/notes............................. 111
4Index

Switching on/off........................... 112
Additional speedometer................... 223
Additives (engine oil)........................ 361
Address book
see also Digital Operator's Man-
ual .................................................. 268
Adjusting the volume
Multimedia system ........................ 269
After-sales service center
see ASSYST PLUS
Air bags
Deployment ..................................... 55
Display message ............................ 237
Front air bag (driver, front
passenger) ....................................... 49
Important safety notes .................... 48
Introduction ..................................... 48
Knee bag .......................................... 50
Occupant Classification System
(OCS) ............................................... 51
PASSENGER AIR BAG indicator
lamps ............................................... 44
Side impact air bag.......................... 50
Window curtain air bag.................... 50
AIR BODY CONTROL
Display message ............................ 244
Function/notes............................. 172
Lowering the rear of the vehicle .... 174
Raising the rear of the vehicle ....... 174
Setting the normal vehicle level ..... 173
Setting the raised vehicle level ...... 173
Air suspension
see AIR BODY CONTROL
Air vents
Important safety notes .................. 128
Rear ............................................... 129
Setting ........................................... 128
Setting the center air vents ........... 129
Setting the side air vents ............... 129
Air-conditioning system
see Climate control
Airbag
Warning lamp ................................. 262
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
All-wheel drive
see 4MATIC (permanent four-
wheel drive)
AMG
Performance Seat .......................... 100
Switchable performance exhaust
system ........................................... 137
AMG menu (on-board computer)..... 223
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
AppCode
see QR code
Armrest
Stowage compartment .................. 279
Ashtray............................................... 291
Assistance display (on-board com-
puter).................................................. 219
Assistance menu (on-board com-
puter).................................................. 220
ASSYST PLUS
Displaying a service message ........ 304
Driving abroad ............................... 305
Hiding a service message .............. 304
Resetting the service interval dis-
play ................................................ 304
Service message ............................ 303
Special service requirements ......... 304
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function ........................................... 75
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 221
Display message ............................ 244
Displaying level .............................. 192
Function/notes............................. 191
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 239
see Lights
Index5

Automatic car wash (care)...............305
Automatic engine start (ECO start/
stop function)....................................136
Automatic engine switch-off (ECO
start/stop function).......................... 136
Automatic headlamp mode.............. 109
Automatic transmission
Accelerator pedal position ............. 144
Changing gear ............................... 144
DIRECT SELECT lever ..................... 141
Display message ............................ 252
Double-clutch function .................. 144
Drive program ................................ 145
Drive program display.................... 142
Driving tips .................................... 144
DYNAMIC SELECT switch .............. 139
Emergency running mode .............. 150
Engaging drive position .................. 142
Engaging neutral ............................ 142
Engaging park position automati-
cally ............................................... 141
Engaging reverse gear ................... 142
Engaging the park position ............ 141
Gearshift recommendation ............ 149
Gliding mode................................. 144
Kickdown ....................................... 144
Manual shifting .............................. 147
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 223
Overview ........................................ 141
Permanent setting ......................... 147
Problem (malfunction) ................... 150
Pulling away ................................... 134
Starting the engine ........................ 133
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 145
Transmission position display
(DIRECT SELECT lever) ................... 142
Transmission positions .................. 143
Automatic transmission emer-
gency mode....................................... 150
Axle load, permissible (trailer tow-
ing)...................................................... 365
B
Back button....................................... 269
Backup lamp
Display message ............................ 239
Bag hook............................................ 283
Ball coupling
Installing ........................................ 204
Removing ....................................... 206
BAS (Brake Assist System)................. 66
Battery (SmartKey)
Checking .......................................... 80
Important safety notes .................... 80
Replacing ......................................... 80
Battery (vehicle)
Charging ........................................ 321
Display message ............................ 241
Important safety notes .................. 319
Jump starting ................................. 322
Belt warning......................................... 48
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 220
Display message ............................ 246
Notes/function .............................. 193
see Active Blind Spot Assist
Blower
see Climate control
Bluetooth®
Searching for a mobile phone ........ 275
see also Digital Operator's Man-
ual .................................................. 268
Brake
Active Brake Assist with cross-
traffic function ................................. 72
Brake Assist
see BAS (Brake Assist System)
Brake assistance
see BAS (Brake Assist System)
Brake fluid
Display message ............................ 233
Notes ............................................. 361
Brake force distribution
see EBD (electronic brake force
distribution)
Brake linings
Display message ............................ 233
Brakes
ABS .................................................. 65
Adaptive Brake Assist ...................... 67
6Index

BAS .................................................. 66
Brake fluid (notes) ......................... 361
Display message............................ 228
EBD .................................................. 72
Hill start assist ............................... 135
HOLD function ............................... 170
Important safety notes .................. 157
Maintenance .................................. 158
Parking brake ................................ 154
Riding tips ...................................... 157
Warning lamp ................................. 258
Breakdown assistance
Where will I find...? ........................ 313
see Flat tire
see Towing away
Brightness control (instrument
cluster lighting)................................... 35
Buttons on the steering wheel......... 209
C
California
Important notice for retail cus-
tomers and lessees .......................... 28
Calling up a malfunction
see Display messages
Calling up the climate control bar
Multimedia system ........................ 273
Calling up the climate control
menu
Multimedia system ........................ 273
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................. 309
Car wash ........................................ 305
Carpets .......................................... 312
Display ........................................... 310
Exhaust pipe .................................. 309
Exterior lights ................................ 308
General notes ................................ 305
Interior ........................................... 310
Matte finish ................................... 307
Paint .............................................. 307
Plastic trim .................................... 310
Power washer ................................ 306
Rear view camera .......................... 309
Roof lining ...................................... 312
Seat belt ........................................ 311
Seat cover..................................... 311
Selector lever ................................ 311
Sensors ......................................... 309
Side running board ........................ 309
Steering wheel ............................... 311
Trim pieces .................................... 311
Washing by hand ........................... 306
Wheels ........................................... 308
Windows ........................................ 308
Wiper blades .................................. 308
Wooden trim .................................. 311
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 87
Plug-in module (telescopic rods) .... 286
Cargo compartment cover
Important safety notes .................. 284
Notes/how to use ......................... 284
Cargo compartment enlargement... 281
Cargo compartment floor
Important safety notes .................. 287
Locking and unlocking ................... 288
Opening/closing ............................ 287
Stowage well (under)..................... 287
Cargo compartment plug-in mod-
ule (telescope bars).......................... 286
Cargo tie down rings......................... 283
CD
see also Digital Operator's Man-
ual .................................................. 268
CD player (on-board computer)........ 217
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 40
Upper section .................................. 38
Central locking
Locking/unlocking (SmartKey)........ 77
Change of address.............................. 29
Change of ownership.......................... 29
Changing the media source............. 216
Index7

Filling capacity ............................... 362
Important safety notes .................. 361
Temperature display in the instru-
ment cluster .................................. 209
Warning lamp .................................263
Cooling
see Climate control
Copyright............................................. 34
Cornering light function
Display message ............................ 239
Function/notes .............................111
Crosswind Assist................................. 71
Cruise control
Cruise control lever ....................... 160
Deactivating ................................... 161
Display message ............................ 249
Driving system ............................... 160
Function/notes .............................160
General notes ................................ 160
Important safety notes .................. 160
Setting a speed .............................. 161
Storing and maintaining current
speed ............................................. 161
Storing the current speed or call-
ing up the last stored speed .......... 161
Cup holder
Center console .............................. 289
Important safety notes .................. 289
Rear compartment ......................... 289
Customer Assistance Center
(CAC)..................................................... 31
Customer Relations Department....... 31
D
Data
see Technical data
Data carrier
Selecting ........................................ 217
Daytime running lamps
Display message ............................ 239
Function/notes .............................109
Switching on/off (on-board com-
puter) ............................................. 222
Diagnostics connection......................31
Digital Operator's Manual
Help .................................................26
Introduction .....................................26
Digital speedometer.........................213
DIRECT SELECT lever
Automatic transmission ................. 141
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 303
Calling up (on-board computer) ..... 227
Driving systems .............................244
Engine ............................................ 240
General notes ................................ 227
Hiding (on-board computer) ........... 227
Introduction ................................... 227
Lights ............................................. 239
Safety systems .............................. 228
SmartKey ....................................... 255
Tires ............................................... 250
Vehicle ...........................................252
Distance recorder.............................212
Distance warning (warning lamp).... 265
Distance warning function
Function/notes ................................ 67
Distance warning system
see Active Brake Assist
Doors
Automatic locking (switch) ...............84
Central locking/unlocking
(SmartKey) .......................................77
Control panel ...................................42
Display message ............................ 254
Emergency locking ........................... 84
Emergency unlocking ....................... 84
Important safety notes.................... 83
Opening (from inside) ...................... 83
Drinking and driving......................... 156
Drive program
Automatic transmission ................. 145
SETUP (on-board computer,
Mercedes-AMG vehicles) ............... 224
Drive programs
Display (DIRECT SELECT lever) ...... 142
DYNAMIC SELECT switch .............. 139
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 305
Index9

Driving Assistance PLUS package...197
Driving on flooded roads.................. 159
Driving safety system
Active Brake Assist .......................... 66
Crosswind Assist .............................71
Driving safety systems
ABS (Anti-lock Braking System) .......65
Active Brake Assist with cross-
traffic function................................. 72
ADAPTIVE BRAKE............................. 72
Adaptive Brake Assist ...................... 67
BAS (Brake Assist System) .............. 66
Distance warning function ............... 66
EBD (electronic brake force distri-
bution) ............................................. 72
ESP®(Electronic Stability Pro-
gram) ............................................... 68
Important safety information ........... 65
Overview .......................................... 65
STEER CONTROL ............................. 75
Driving system
Active Distance Assist
DISTRONIC .................................... 162
Active Distance Assist
DISTRONIC with Active Steering
Assist ............................................. 168
AIR BODY CONTROL ...................... 172
AMG sports suspension based on
AIR BODY CONTROL ...................... 174
Parking assist PARKTRONIC .......... 179
RACE START (Mercedes-AMG
vehicles) ........................................ 171
Driving systems
360°camera .................................. 187
Active Blind Spot Assist ................. 197
Active Lane Keeping Assist ............ 200
Active Parking Assist ..................... 175
ATTENTION ASSIST ........................ 191
Blind Spot Assist ............................ 193
Cruise control ................................ 160
Display message ............................ 244
Driving Assistance Plus package ... 197
HOLD function ............................... 170
Lane Keeping Assist ...................... 195
Lane Tracking package .................. 193
Rear view camera .......................... 182
Traffic Sign Assist .......................... 193
Driving tips
Active Distance Assist
DISTRONIC .................................... 167
Automatic transmission ................. 144
Brakes ........................................... 157
Break-in period .............................. 130
Downhill gradient ........................... 157
Drinking and driving ....................... 156
Driving in winter ............................. 159
Driving on flooded roads ................ 159
Driving on wet roads ...................... 159
Exhaust check ............................... 156
Fuel ................................................ 156
General .......................................... 155
Hydroplaning ................................. 159
Icy road surfaces ........................... 159
Important safety notes .................. 130
Limited braking efficiency on sal-
ted roads ....................................... 158
Snow chains .................................. 332
Subjecting brakes to a load ........... 158
The first 1000 miles (1500 km) ..... 130
Towing a trailer .............................. 203
Wet road surface ........................... 158
DVD video
Operating (on-board computer) ..... 217
see also Digital Operator's Man-
ual .................................................. 268
DYNAMIC SELECT switch
Automatic transmission ................. 139
Climate control (dual-zone auto-
matic climate control).................... 122
E
EASY-ENTRY feature
Function/notes............................. 103
EASY-EXIT feature
Function/notes............................. 103
EBD (electronic brake force distri-
bution)
Display message ............................ 230
Function/notes................................ 72
ECO display
Function/notes............................. 156
On-board computer ....................... 213
ECO start/stop function
Automatic engine start .................. 136
10Index

Automatic engine switch-off .......... 136
Deactivating/activating ................. 137
General information ....................... 136
Important safety notes.................. 135
Introduction ................................... 135
Electronic brake force distribution
see EBD (electronic brake force
distribution)
Electronic Stability Program
see ESP®(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency
Automatic measures after an acci-
dent ................................................. 58
Emergency braking
see BAS (Brake Assist System)
Emergency release
Driver's door.................................... 84
Vehicle ............................................. 84
Emergency Tensioning Devices
Activation ......................................... 55
Emergency unlocking
Tailgate ............................................ 89
Emissions control
Service and warranty information .... 28
Engine
Check Engine warning lamp ........... 262
Display message ............................ 240
ECO start/stop function ................ 135
Engine number ............................... 358
Irregular running ............................ 138
Jump-starting ................................. 322
Starting (important safety notes)... 133
Starting problems .......................... 138
Starting the engine with the
SmartKey ....................................... 133
Starting via smartphone ................ 134
Starting with the Start/Stop but-
ton ................................................. 133
Switching off .................................. 153
Tow-starting (vehicle) ..................... 327
Engine electronics
Problem (malfunction) ................... 138
Engine oil
Adding ........................................... 301
Additives ........................................ 361
Checking the oil level ..................... 300
Checking the oil level using the
dipstick .......................................... 301
Checking the oil level using the
on-board computer........................ 301
Display message ............................ 242
Filling capacity ............................... 361
General notes ................................ 360
Notes about oil grades ................... 360
Notes on oil level/consumption .... 300
Temperature (on-board computer,
Mercedes-AMG vehicles) ............... 223
Engine oil additives
see Additives (engine oil)
Entering an address
see also Digital Operator's Man-
ual .................................................. 268
ESC (Electronic Stability Control)
see ESP®(Electronic Stability Program)
ESP®(Electronic Stability Pro-
gram)
AMG menu (on-board computer) ... 224
Characteristics ................................. 69
Crosswind Assist ............................. 71
Deactivating/activating (button
in Mercedes-AMG vehicles) ............. 70
Deactivating/activating (notes,
except Mercedes-AMG vehicles) ...... 69
Display message ............................ 228
Function/notes................................ 68
General notes .................................. 68
Important safety information ........... 68
Trailer stabilization ........................... 71
Warning lamp ................................. 259
ETS/4ETS (Electronic Traction Sys-
tem)...................................................... 68
Exhaust
see Exhaust pipe
Exhaust check................................... 156
Exhaust pipe
Cleaning ......................................... 309
Exterior lighting
Cleaning ......................................... 308
Setting options .............................. 109
see Lights
Exterior mirrors
Adjusting ....................................... 104
Index11