phone MERCEDES-BENZ GLC 2020 User Guide

Te
lephone voice comm ands Vo
ice comm and Colloquialexam ple Function
Call Iwould likeyou todial 0171 xxxxxxx Mak
esate lephon ecall byent ering thete lephon enumb erdirect ly.
Call CallJane Smithonher mob ile Mak
esate lephon ecall direct lyby ent ering aname from theaddr ess
book .
Call Mercedes- Benzemergen cy
call cent er Could
youcalltheMercedes- Benz
emergen cycent er? Tr
igg ersan emer gency callto theMer cedes- Benzemergency callcent er.
Ca llMer cedesme I’d like youto cal lthe MB break-
do wn assista nce plea se Pl
ace sa cal lwi th Mer cedes-Ben zbr eakdo wnassis tance.
La test calls Showmethe list of mis sed calls Sho
wsthelis tof missed calls.
Previous calls Showmethe last calls The
listsho wsallout goin g,inc omin gand miss edcalls .
In com ingcalls Show me thecalls receive d Sh
ows thelis tof incom ingcalls.
Outgoing calls Showmethe listofoutgoing callsSho
wsthelis tof outgoing calls.
Search forC ouldyouopen thecont act"John
Doe"? Opens
thecon tact data ofacont actintheaddr essbook . Vo
ice Cont rolSy stem 27
5

Vo
ice comm and Colloquialexam ple Function
Redial Redial/Calllast phone number Mak
esacall tothelas tte lephon enumb erdialed.
Change phoneC ouldyouplease switchtothe sec-
ond phone? Chang
esthepr imar yte lephon e Ov
ervie wof radio voice comm ands Ra
dio voice com mand scan also beused when
th era dio application runs inthebac kground and ano
ther application isvisible inthefo re grou nd .
Th efo llo wing listof fers jus ta sma llsel ecti onof
th epossible radio voice com mand s.Yo uwill re
cei veaddit ionalsugg estio ns ifyo usa yHel p
for radio .
Ra dio voice comm ands Vo
ice comm and Colloquialexam ple Function
St ation Iwould liketoselect station"Cool
FM" To
select thera dio statio nmen tioned
Fr equen cy Gotostatio n/radio frequen cy
"eight ysev enpoin tfiv emeg a-
her tz". To
ent erara dio freq uency ,e.g. forth eFM rang e
Next radiosta tionC allup thenex tradio statio n The
next radio statio nin alis tis calle dup
Prev ious statio nS witchto thelast station /toth e
prev ious program To
switc hto thepr ev ious statio n 27
6
Voice Cont rolSy stem

Home
screen overvie w 1
Onthehome screen: displa ysthefirs tth re e
applic ations
In other displa ys:cal lsup thehome screen
2 Calls upthepr ofile
3 Calls uptheglobal search
4 SOS NOTREAD Ydispl ayonl ywhen the
Mer cedes-Ben zemer gency callsy stem isno t
av ailable 5
Displays,fo rex am ple networkdispla y,bat‐
te ry status ofthemobile phoneconnect ed,
signal stre ngt hof themobile phonenetwork,
tim e
6 Calls up theNo tification sCent er
The star ind icat esnewno tificat ions.
7 Calls upanapplic ationusin gth esymbol 8
Name oftheapplication, beneathth ecur rent
sel ecti onorinforma tion
9 Quick-acce ss(in th eex am ple: calls updes ti‐
nat ion entry,ent ersth edes tinat ionaddr ess
fo rhome)
A Number ofapp lications andcurrently selec‐
te ddispla yar ea 286
MBUX multimedia system

#
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t #
Sele ctProte ctData Export .
Ac tivateor deacti vate thefunc tion.
Un bloc king thePIN viatheMer cedes mepor‐
tal
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portalto rese tth e
PIN protect ion. #
Select UnlockPIN. #
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN. Sof
twareup date Inf
orma tion onsof twareup dates
A sof twareup date consi stsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation oftheupdat e R
Activati on oftheupdat eby restar tin gth e
sy stem
The multimedia system prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es:
Sof twareupd ates Sour
ceofthe
updat e Up
dat etype
Int erne tN avigation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Ext ernal stor ag e
medium, e.g.USB
fl ash drive Na
vig ation maps %
Installation cantake severalmin utes and
can cellat ionisno tpossible .If yo udo not
ins tallth esof twareupdat esthen thest atus
of your vehicle willnotbe up-t o-dat e.Dur ing
th eins tallation ,indiv idual functionsor con ‐ tr
ol elemen tsareno tav ailable oronlyavaila‐
ble toalimit eddeg ree.
Ad vantag esofupd ating software
Sof twareupdat esensur eyo ur vehicle's tech nol ‐
ogy isup -to-d ate.
In orde rto improv eth equ alit yof our services
yo uwill recei vefutur eupd ates foryo ur mult ime‐
dia system, theMer cedes meconnect services
and your vehicle's communication module.
These willconvenie ntly besent toyouvia the
mobil ephone connection inyour vehicle and,in
man ycases, installed automat ically.Yo ucan
mon itor thest atus ofyour updat esatanytim e
on theMer cedes meportaland find informa tion
ab ou tpo tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e 32
4
MBUX multimedia system

If
all requ iremen tsareme t,th eupdat ewill be
ins talled. Themultim ediasystem cann otbe
oper ated while theupdat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themedia display.Please consulta
qu alif ied spec ialistwo rkshop toresolv eth e
pr oblem. Re
setting themu ltim edia system (rese tfun c‐
tion) Multi
media system:
4 © 5
Set ting s5
System 5
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones
R Indiv idual userprofiles
% The gues tpr ofile isrese twhen these ttings
ar ere stor ed tothefa ct or yse ttings. A
pr om ptappear sag ain asking whe ther you
re all ywish torese t. #
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. Ifyo uha ve seta PIN foryo ur sys‐
te m, this will also berese t. Na
vig ation Switc
hingnavig ation on Multimedia
system:
4 © 5
Navigation (Navigation ) #
Alternat ivel y: press thez button.
The map appear s.The current vehicle posi‐
tion issho wn. The navig ation menu issho wn.
The navig ation menu ishidden ifro uteguid‐
anc eis act ive. Sho
wing/h iding thena vig ation menu 4
© 5
Navig ation
If ro uteguidan ceisno tact ive th emap appear s.
The navig ation menu issho wn. The
navig ation menu ishidden ifro uteguidan ce
is act ive. #
Tosho w:tapon theto uc hsc reen.
or #
Press theTo uc hCon trol or theto uc hpad. #
Tohide: thena vig ation menu ishidden auto‐
maticall y. 326
MBUX multimedia system

Selec
tingacont actfordes tinatio nen try
Re quirement s:
R Amobile phoneis con nectedto themultime‐
dia system (/ page369).
Multimedia system:
4 © 5
Navigation 5
ª Where to?
5 CONTACTS
Using thecontact list #
Sele ctacon tact.
The cont actdetails aredispla yed. #
Select theaddr ess.
Using searchentr y #
Entera name ortelephon enumb er,fo rex am‐
ple, intoth esear chfield. #
Select 0076. #
Select thecon tact. #
Sele cttheaddr ess.
The destinat ionaddr essissho wn. The route
can becalc ulated. %
Routeguidan cetoacon tact address isrelia‐
ble inthefo llo wing cases :
R thecon tact address iscom plet e.
R thecon tact data matc hesthemap data
in thedigit almap.
Ent ering geo-coor dinates
Multimedia system:
4 © 5
Navigation 5
ª Where to?
5 GEO-COO RDINATES #
Select LatitudeorLongit ude. #
Select geo-coor dinatesaslatitude andlongi‐
tude coordinat esindegr ees, minut esand
seconds. Todo this swipe upordown
re spectiv ely.
The map showstheposition . #
Conf irm theent rywit h0076. #
Tosetth edes tina tion: select¥ or
¦. #
Calculat eth ero ute(/ page33 5).
Ent ering thedes tina tion asa3 wo rdaddr ess
Re quirement s: R
Sear ching fora des tination using 3wo rd
addr esse sis poss ibleintheonline search
( / pag e328 ).
R The media displaysho wsanInte rn et connec‐
tion with adouble -arrow symbol inthest atus
line .
% Sear ching fora des tination using 3wo rd
addr esse sis no tposs ibleinall coun tries and
in all lang uages.
Mult imed iasystem:
4 © 5
Navigation 5
ª Where to? #
Select thecount ryindic ator. #
Selec tth epr ov ider forth eonline service
fr om thecount ries list.
or #
Ifth eon- boar dsear chdeliv ersno sear ch
re sults, enterthedes tinat ionaddr essasa3
wo rdaddr ess. Separateeac hof thewo rds
wit hafull stop.
The sear chresults aredispla yed. #
Select thedes tinat ioninthelis t.
The destinat ionaddr essissho wn. The route
can becalc ulated. MB
UX mult imed iasystem 333

1
¥ Norouteye t
¦ Aro utehas been mapp ed #
Select ¥.
The routeto thedes tinat ioniscalculat ed.
The map showsthero ute. Ro uteguidan ce
th en begins.
or #
Select ¦.
If aro uteis alr eady mapp ed,apr om ptis
sho wn. #
Selec tSet asWay Point .
The selec teddes tination addressissetas
th ene xt int ermediat edes tinat ion.Route
guidan cebegin s. If
th er ear ealr eady four intermed iatedes tina‐
tio ns,th emultimedia system askswhe ther
int ermediat edes tinat ion4should bedele ted.
Conf irm thepr om ptwit hYes .
or #
Sele ctStart New Route Guidanc e.
The selec teddes tination addressissetas a
ne wdes tination. Theprev ious destination
and theint ermediat edes tinat ions are
dele ted. Ro uteguidan cetothene wdes tina‐
tion begins.
Sear ching forPO Isin the vicini ty of the des‐
tin atio nsho wn
% The POIsymbo lsto theright ofPOIs inthe
Vicinity showthefirs tth re ecat egor iesfor
qu ick- acc ess. Youcan configur eth ese cate‐
gor ies (/ page33 1). #
Select aPOI symbol.
The sear chresults aredispla yed. #
Select aPOI.
The destination addressissho wn. The route
can becalc ulated.
or #
Select POIsin theVic inity 0048. #
Sea rchusing categor ies,enterasear chent ry
or sear chfora per sonal POI(/page33 1). #
Select aPOI.
The destination address issho wn. The route
can becalc ulated.
Ot her men ufu nct ions #
Tosave thedes tina tion: selectf. #
Sele ctan optio n.
The follo wing option sar eav ailable:
R Sav ein "Prev iousDestinat ions"
R Sav eas Fav orite
R Sav eas "Hom e"
R Sav eas "Wor k" #
Tocall thedes tina tion: ifate lephon enum‐
ber isavailable, selectCall . #
Toshar eth edes tina tion using NFCorQR
code: selectShar evia NFC orQR Code . #
Hold theNFC area ofthemobile phone(see
manuf acturer'soper ating instruction s)on the
mat orpla cethemobile phoneonit. 336
MBUX multimedia system

or
#
Hold themobile phoneneartothemultime‐
dia system and scan theQR code. #
Tocall upanInterne tad dress: ifawe b
addr essisavailable, selectwww . #
Tosho won thema p:selec tSho won Map .
Selecti ngaro ut etype
Mul timedi asy stem:
4 © 5
Navigation 5
Z
5 Advan ced5
Route #
Select thero utetyp e.
If no routehas been creat ed, thene xt route
is calc ulatedon thebasis ofthene wroute
typ e.
If aro utehas already been creat ed, thero ute
is calc ulatedon thebasis ofthene wroute
typ e.
The follo wing routetyp esareav ailable:
R Fast
A ro utewit haqu ick jour neytim eis calc ula‐
te d.
R Shor t A
ro utewit hasho rtdriving distance iscal cu‐
la te d.
R Eco
An econ omical routeis calc ulated. The jour‐
ne ytim ema ybe som ewhat long erthan for
qu icke rro utes.
R Trail er
The optio nis available ifatrailer hasbeen
coup ledwithth eve hicle.
A pr om ptissho wninthemultimedia system.
Conf irm thepr om pt.
The routeis op tim izedfo rtr ail er oper ation
wit hamaximu mspee dof 50 mph
(80 km/ h).
Tr af fic inf orma tion canbetak enintoaccou nt
fo rthe rout etypes: #
Select Dynami cRou teGu ida nce 0048. #
Select Automati c,On Req uestor Off .
Explana tionoftheop tion s:
R Autom atic
The routeis calc ulatedwithth ecur rentl yse t
ro utetyp e. Tr
af fic re por tsvia LiveTr af fic Inf ormati onare
ta ke nint oacco unt(/ page 351).
Liv eTraf fic Inf ormati onisno tav ailable inall
coun tries.
R OnRequest
A pr om ptappear swhen ane wrouteis de tec‐
te dwit hashor terjour neytime basedon traf‐
fi c re por ts.Youcan continue touse thecur‐
re nt routeor use thedynamic routeins tead
(/ page33 7).
R Off
No traf fic re por tsaretak en intoaccoun tfo r
th ero ute.
Calcu lating alternat ive ro ut es #
ActivateSug gest Alte rnative Route .
Th edisp lay bu tton isacti vated. Alt ernativ e
ro utes arecalc ulatedforeve ryroute. #
Select analternat ive ro ute(/ page34 1).
Ac cep tingade tour recomm endationafte ra
pr om pt
Re quirement s: MBUX
multim ediasystem 33
7

Wa
rning mess ages areann ounc ed,e.g.
bef oreta ilbac ksthat pose arisk (ifavaila‐
ble).
This function isno tav ailable inall coun ‐
tr ies and languages.
Au dibl eindi cati onwhe nappr oachingaper‐
so nal POI #
Select thePerson alPOIs option inthe
ALER TScatego ry. #
Activateacat egory.
The displa ybutt onisactiv ated. When
appr oaching aper sonal POIinthis cat egor y
an audible indication willbeissued.
Sho wing destina tion informa tion forthe
ro ut e
Re quirement s:
R Ades tination isent ered.
Multime diasystem:
4 © 5
Navigation 5
¡ #
Select RouteOverview .
When routeguidan ceisact ive, thedes tina‐
tion andintermediat edes tinat ions are sho
wn, ifth ese have been entered and not
ye tbe en passe d.
Th ero utecan include uptofour intermed iate
des tinatio ns. #
Select ades tinatio nor an intermed iatedes ti‐
nat ion.
The follo wing informatio nis displa yed:
R Remaini ngdriving distance
R Time ofarriva l
R Remaini ngjour neytime
R Name, destination address
R Phone number (ifavailable)
R Webaddr ess(ifavailable)
Pla nning rout es
Mul timedi asy stem:
4 © 5
Navigation
5 ¡ 5
Route Overview #
Select SetWay Point . #
Enterth eint ermediat edes tinat ionasaPOI
or addr ess, forex am ple (/ page32 8). #
Select theint ermediat edes tinat ion.
Af tersele ction ofan intermedi atedes tina‐
tion, thero uteove rview issho wnagain. #
Calculat eth ero utewit hint ermedi atedes ti‐
nat ions(/ page34 1)
% Ifth er ear ealr eady four intermedi atedes ti‐
nat ions,dele tean intermedi atedes tinatio n
(/ page34 0).
Edit ingaro ut ewith intermediat edes tina‐
tions
Re quirement s:
R The destination andatleas tone intermediat e
des tination have been entered.
Multimedia system:
4 © 5
Navigation
5 ¡ 5
Route Overview #
Tochang eth eseq uence ofdes tina tions :
selec tV fora des tination.
A menu opens. #
Select Move.
00FB ishighl ighted. 34
0
MBUX multimedia system

#
Select aPOI from thelis t.
The select iontake splace onthero ute. The
des tinatio naddr essissho wn. The routecan
be calc ulated. #
Touse POIcatego ries forqu ick- acc ess:
sele ctasea rchposition Inthe Vicinity, Near
Destin ationorAlong theRoute. #
Select aPOI from thelis t.
or #
Entera sear chent ryintoth esear chfield and
fi lt er thelis t. #
Select aPOI from thelis t.
The destinat ionaddr essissho wn. The route
can becalc ulated.
Sa ving thecur rent vehicl eposi tion #
Select SavePosition.
The current vehicle position issave dto the
"Pr evious destination s"memo ry.
Des tinat ion reac hed
Once thedes tinat ionisreac hed, youwill see the
Í checkeredflag. Routeguidan ceisfinis hed .
The navig ation menu issho wn. Whe
nan intermed iate des tination hasbeen
re ac hed, youwill see theint ermediat edes tina‐
tion flag withth enumber ofyour Î inter‐
med iatedes tinatio n.Ro uteguidan ceisco ntin‐
ued.
Swit ching navig ation announ cement son/of f #
Toswitc hof f:tur nth evo lume control on
th esteer ing wheel ornext to theto uc hpad
dur ing ana vig atio nann oun cem ent
(/ page30 9).
The Voic eGuidan cehas been deactivate d.
mes sageappear s.
or #
Show thena vig ation menu (/page326). #
Select !.
The symbol chang esto# . #
Toactiv ate: sele ct# .
The current navig ation anno uncement is
pl ay ed.
The symbol chang esto! .
% This funct ioncan beadded andcalled up
fr om thefa vo rite swit hin thena vig ation cate‐
gor y. Switc
hingnavig ation announcements onor
of fdur ing aphone call #
Press the© buttonon thesteer ing wheel
or on theto uc hpad.
or #
Tapon © inthemedia display. #
Select Setting s. #
Select System . #
Select Aud io. #
Select Nav igati on and Traffic Announce -
ments . #
Swi tchVoi ceGuidance DuringCallon oroff.
Whe nth eop tion isswitc hedon,thedispla y
butt onisactiv ated. #
Tolea vethemenu :selec t0047.
Ad jus tingthe volum eof navig ation
announ cement s
Multime diasystem:
4 © 5
Set ting s5
System 5
Audio
5 Navigation andTraffic Announc ement s #
Select VoiceGuidance Volume. 34
8
MBUX multimedia system