phone MERCEDES-BENZ GLC 2020 Service Manual

Callin
gup theAndr oidAutosound settings
Multimedia system:
4 © 5
Mercedes me&Apps
5 Smart phone 5
Android Auto 5
Z #
Select soundsettings.
Se tting contr olof theap plica tionbuttons
(Andr oidAuto)
Multimedia system:
4 © 5
Mercedes me&Apps
5 Smart phone 5
Android Auto 5
Z
5 General #
Toswitc hon Control viaApplication Buttons:
activ ateth edispla ybutt on. #
Toswitc hof fControl viaApplication Buttons:
deactiv ateth edispla ybutt on.
Ending AndroidAuto #
Toend theconnecti onofAndr oidAuto
(wit hcable): disconnect thecon nect ionvia
th econ nect ingcable between themobile
phone andmultimedia system. %
Mer cedes- Benzrecomme ndsdisconnecti ng
th econ nect ingcable onlywhen theve hicle
is statio nary. Tr
ansf erre dve hicl edata withAndroidAuto
and Apple CarPla y® Ov
ervie wof transf erre dve hicl edata
When using Andr oidAutoor Apple CarPla y®
,cer‐
ta in vehicle datais transf erredto themobile
phone. Thisenables youto getth ebes tout of
select edmobile phoneservices. Vehicle datais
no tdir ectl yaccessible.
The follo wing system information istransmit ted:
R Softwarere lease ofthemultimedia system
R System ID(anon ymized)
The transf erofthis dat ais used tooptimize com‐
munication between theve hicle andthemobile
phone.
To do this, and toassig nse veralve hicles tothe
mobil ephone, ave hicle identif ierisrando mly
ge ner ated . Thi
sha sno conne ctionto theve hicle identif ica‐
tion number (VIN)andisdele tedwhen themulti‐
media system isrese t(/ page326).
The follo wing drivin gst atus datais trans mitted:
R Trans miss ionposit ionengaged
R Distinction between parked, stands till,ro lling
and drivin g
R Day/n ight mode oftheins trument cluster
The transf erofthis dat ais used toalter how
con tent isdispl ayed tocor respond tothedr iving
situation .
The follo wing positiondatais transmit ted:
R Coor dinat es
R Speed
R Com pass direct ion
R Accel erati on dire ction
Thi sda ta isonl ytransf erredwhile thena vig ation
sy stem isactiv e,inorder toimprove it(e.g. soit
can continue func tioningwhen inatun nel). 386
MBUXmultim ediasystem

Multimedia
system:
4 © 5
Phone 5
g #
Call Mercedes meconnect.
Af terconf irmation, themultimedia system
sends there qu ired vehicle data.The data
tr ansf erissho wninthemedia display.
Then, youcan selectaser viceand beconn ect ed
to aspec ialistat theMer cedes- BenzCustomer
Cent er.
Fu rther information onMer cedes meconn ect,
th epr ov ided service scopeand opera tionare
av ailable at:ht tp :/ /m anuals .daimler .com/ baix/
car s/con nectme/e n_GB/ index.html
Ar ranging aser vice appointment viaa
Mer cedes mecall
If yo uha ve act ivat ed themaint enanc emanag e‐
ment service, releva nt vehicle datais transf erred
aut omat icallyto theMer cedes- BenzCustomer
Cent er.Yo uwill then recei veindiv idual recom‐
mend ations rega rding themaint enanc eof your
ve hicle.
Re gardless ofwhe ther youha ve conse nted to
th emaint enanc emanag ement service, themulti‐ media
system reminds youaf te ra cer tain
amount oftim eth at aser viceis due. Apr om pt
appear sask ing ifyo uwo uld liketo mak ean
app ointment. #
Toarra ng easer vice appointment :select
Call .
Af teryo ur agr eem entth eve hicle datais sent
and aMer cedes-Ben zCus tomer Cent er
em ployeedeals withyo ur appoin tment.The
inf ormat ionisthen sent toyour desir ed
ser viceout let.
This willcontact youto conf irm theappoint‐
ment andifneces sarycon sult about the
de tails.
% Ifyo usele ctLat erafte rth eser vice messag e
appear s,themessag eis hidden andreap‐
pear saf te ra cer tain per iod oftim e.
Tr ansf erre ddata during aMer cedes mecall
The data trans ferred dur ing aMer cedes mecall
depends onwhic hser vice isselect edinthe
vo ice con trol system and whether Mer cedes me
con nect services areactiv ated. If
no Mer cedes meconnect services areactiv a‐
te dand thedat apr otect ion prom pthas been
conf irmed thefo llo wing datais transm itted:
R Vehicle identif ication number
R Mer cedes mecustomer identif icationnum‐
ber
R Reason forth einitiat ionofthecall
R Languag ese tin themultimedia system
R Conf irmation ofthedat apr otect ion prom pt
If acall ismade fora ser vice appointment via
th eser vice reminder ,th efo llo wing datama ybe
tr ansm itted:
R Cur rent mil eage and main tenance data
Tr ans feris possi bleassu ming there qu ired
dat atransf ertech nol ogy issu pp ortedby the
mobil eser vice operator and thequ alit yof
th emobile connect ionissuf ficie nt. 388
MBUX multime diasy stem

If
Ac cid ent and Brea kdo wnManag eme ntis
cal led via thevo ice con trol system and no
ser vice hasbeen activated, but thedat apr otec‐
tion queryhas been confirm ed, thefo llo wing
dat acan also becalled upfrom theve hicle by
th eMer cedes- BenzCustomer Cent er:
R Current vehicle location
% Atthetime ofgoing topress, this func tion is
te ch nica llynotye tav ailable butcan besup‐
por tedin thefutur e.
If th edat apr otect ion prom pthas been reject ed
th efo llo wing datais transm itted:
R Reason forth einitiat ionofthecall
R Rejecti onofthedat apr otect ion prom pt Mer
cede sme connect No
teson Mer cedes meconnect
Mer cedes meconn ectcons ists of multiple serv‐
ices. Dependin
gon whe ther theser vices areactiv ated
and ontheve hicle equipment, youcan usethe
fo llo wing service svia themultimedia system and
th eove rhead control panel, forex am ple:
R Accid ent and brea kdo wnmana gement (me
butt on)
R Ifth eser vice isactiv ated: Concier geSer vice
(me button)
R Mer cede s-Benz emergency callsy stem (aut o‐
matic emergency callor SOS button)
Mercede sme conne ctacci dent and brea kdo wn
ma nag eme nt,theMer cedes meconnect Con‐
cier geSer vice (if ser vice isacti vated) and the
Mer cedes-Ben zemer gency callcent erareav aila‐
ble foryo uar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(/ page38 7).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(/ page38 7).
Please note that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,alwa ys cal
lth enation alemer gency service sfirs tus ing
th est andar dnat ionalemer gency service phone
num bers.In eme rgenci es,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(/ page39 1).
Obser vethecon ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com
Fu rther information aboutMercedes meconn ect
ser vices canbeobt ained intheMer cedes me
por tal:htt ps:/ /me .secure.m ercedes -benz.com
Inf orma tion onMer cedes meconnect acci‐
dent andbreakd ownmana gemen t
The accident and brea kdo wnmanag eme ntcan
incl udeth efo llo wing functions:
R Supplem enttotheMer cedes- Benzemer‐
ge ncy callsy stem (/ page39 1)
If neces sary,thecon tact per son atthe
Mer cedes-Ben zemer gency callcent erfor‐
wa rdsth ecall toMer cedes meconn ect
br eakdo wnand accident management. For‐
wa rding thecall isho we verno tpossi bleinall
countr ies. MBUX
multimediasy stem 389

To
act ivat eor deac tivateth eser vices, login
to your user accoun tin theMer cedes me
por tal.
Dele ting aconnection betw een auser
account andtheve hicl e
Re quirement s:
R The (vehicle) profile oftheuser account that
wa sfirs tconne cted with theve hicle isselec‐
te d.
R The profile issync hroniz ed(/ page299 ).
R APIN has been set.
Multimedia system:
4 © 5
Mercedes me&Apps
5 Mercedes me #
Select DeleteVehicle Assignment. #
Enterth ePIN ofthecon nect eduser account .
% Onlyth euser ,whose useraccount wasfirs t
connect edwith theve hicle candeletethe
connecti onbetween allus er acco unts and
th eve hicle. Mer
cedes-Benz emergency callsystem Inf
orma tion ontheMer cedes- Benzemer‐
ge ncy callsystem
Yo ur vehicle iseq uipped withth eMer cedes- Benz
emer gency callsy stem ("eCall ").This featur ecan
help save lives intheev ent ofan acciden t.eCall
in no wayre places assistance prov ided from
dialing 911.
Mer cedes-Ben zeCall onlyfunct ionsinareas
wher emobile phonecoverage isavailable from
th ewir eless service prov ider s.Ins ufficie ntnet‐
wo rkcoverage from thewir eless service prov id‐
er sma yre sult inan emerg encycallnotbeing
tr ansmitt ed.
eCal lis ast andar dfeatur ein your Mer cedes-
Ben zve hicle. Inorder tofunction asintended ,
th esy stem relies onthetransmission ofdat a
de tailed inthe"Mer cedes- Benzemergency call
sy stem datatra nsmiss ion"sectionthat follo ws
( / pag e393).
To disable eCall,acus tomer mustvisit an
au thor ized Mercedes-B enzService depar tment
to deactiv ateth eve hicle's communication mod‐
ule. Deactiv
ationofthis mod ulepreve nts the
act ivat ion ofanyand allMer cedes mecon‐
nect services. Afterthe deactivatio nof
eC all,aut omati ceme rgency calland manua l
emer gency callwill notbe availab le.
The igniti onmus tbe swi tched onbef orean auto‐
matic emergency callcan bemade.
% eCallis acti vatedat thefa ct or y.
% eCall canbedeactiv ated byan aut hor ized
Mer cedes-Ben zdealer .Please note that in
th eeve ntow ner shipof theve hicle istrans‐
fe rred toano ther ow ner inits deacti vated
st at e, eCall willremain deactivated unles s
th ene wow ner visits an author ized
Mer cedes-B enzdealer shiptoreact ivat eth e
sy stem.
Ov ervie wof theMer cedes- Benzemergency
call system
eCall canhelp toreduce thetime between an
acciden tand thear riva lof emer gency service s
at thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON. MBUX
multimedia system 39
1

As
such ,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( / pag e392) ormanuall y(/ page393 ).Onl y
mak eemer gency callsifyo uor other sar ein
need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emerg ency
call intheeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
No tificatio nin the multi mediasy stem dis‐
pla y:
SOS NOT READY :th eignition isno ton oreCall
no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall at:ht tp :/ /www .merced es-
ben z.com /connec t_ecal l
% Ifth er eis amalfunct ionintheMer cedes-
Benz emergency callsy stem (e.g. amalfunc‐
tion withth espeak er,micr ophone, airbag,
SOS button), acor responding message appea
rsinthemultifunc tiondispla yof the
ins trumen tclus ter.
Tr igg ering anaut omat icMer cedes‑B enz
emer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
The Mercedes‑ Benzemer gency callsy stem trig‐
ge rs an emer gency callau tomatical lyin thefo l‐
lo wing cases :
R Afteractiv ation ofthere stra int systems such
as airbags orEmer gency Tensi oni ng Device s
af te ran accide nt.
R Afteran automatical lyinitia tedemer gency
st op byActiveEmerg encyStop Assis t.
The emer gency callha sbe en ma de:
R Avo ice con nection ismade tothe
Mer cedes‑Ben zemer gency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes‑ Benzemergency callcent er. The
Mercedes‑B enzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers.
The SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. #
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely. 392
MBUX multimedia system

R
Afast Int erne tconnection fordat atransmis‐
sion free ofinterfere nce.
% The func tions and service sar ecou ntry-
dependen t.Fo rmor einf ormation, consultan
au thor ized Mercedes-B enzCent er.
Multimedia system:
4 © 5
Radio #
Select TuneIn Radio.
The TuneIn menu appe ars. The last statio n
se tst ar ts pla ying .
% The connectionqu alit ydepen dson thelocal
mobile phonerecep tion. MBUX
multime diasy stem 399

Multimedia
system:
4 © 5
Media 5
Bluetoot h5
00A5
Au thor izing ane wBlue tooth®
audio devic e #
Select Connect NewDevice .
De tected equipme ntisdispl ayed inthe
de vice list. #
Select anaudio device.
Au thor ization star ts.A cod eis displa yedon
th emultimedia system and onthemobile
phone. #
Ifth ecodes areidentic al,con firm onthe
audio equipme nt. #
Select Onlyas Bluet oothAudi oDe vic e.
The Blue tooth®
audio equipme ntiscon nec‐
te dwit hth emultimedia system.
Connecting prev iousl yaut hor ized Bluetooth®
audio equipment #
Select aBlue tooth®
audio devic efrom the
lis t.
The connection ises tablished. St
arting media playbac k Re
quirement s:
R Adat ast or ag emedium isconn ectedtothe
multime diasystem.
Multimedia system:
4 © 5
Media #
Select USBorBluetoot has themedia
sour ce. Contr
olling media playbac k Multimedia
system:
4 © 5
Media #
Topause playbac k:sel ect 8. #
Tocont inue playba ck:sel ect 6. #
Torepeat atrac k: sel ect :.
Fo rth ere peat function ther ear eth efo llo w‐
ing settings :
R Select once:theactiv epla ylistis repea‐
te d. R
Select twice:thecur rent trac kis repea‐
te d.
R Select threetim es: there peat function
is deactiv ated. #
Topla ybac ktrac ks inrandom order:
select 9. #
Towind atrac kfo rw ards orbac kwards:
ta pon thedesir edpoint onthetimeline. #
Toselect thene xt trac k: selec t00F6. #
Toselect thepr ev ious trac k: select 00F5. #
Toscr ollthrough trac ks quickl y: press and
hold 00F5 or00F6. #
Tosho wthecur rent trac klis t:select the
tr ac kim agesho wn. 40
6
MBU Xmu ltimed iasystem

The
follo wing canbeused intheve hicle without
re strictions :
R Two-w ayradios withamaximum transmis ‐
sion output ofup to100mW
R RFtransmi tter swit htransmi tter freq uenci es
in the380 -41 0MHz freq uency bandanda
maximu mtransmi ssionoutpu tof up to2W
(tr unk edradio system/T etra )
R Mobile phones (2G/3G/4G)
Ther ear eno restrictions whenpos itioning the
ant enn aon theoutside oftheve hicle forsome
wav ebands.
This applies tothefo llo wing wavebands:
R Trunk edradio system/T etra
R 70cm freq uency band
R 2G/3G /4G Ve
hicl eiden tificati onplat e,VIN and engine
number overview
Ve hicl eiden tificati onplat e Ve
hicle identif ication plate(US Aonl y)
1 Perm issible gros swe ight
2 Perm issible front axle load
3 Perm issible rear axle load
4 Paint code
5 VIN (vehicle identificat ion numb er) 49
4
Tech nica lda ta

Int
erne tconnect ion
Comm unicationmod ulefunction .... .....3 94
Con nection status .......................... .....3 95
Displ aying thecon nect ionstatus ........ 395
Es tablishing ........ ............................ .....3 95
Inf ormatio n....... ................................... 394
Re strictions <0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> ............394
Io niza tion
Ac tivati ng/d eactiv ating (mu ltimed ia
sy stem) ................................................ 149
iPhone ®
see Apple CarPla y®
see Mercedes- BenzLink J
Jac k
St or ag elocation ..................................4 82
Jum p-startco nne ctio n....... ..................... 447
Gene ralno tes ...... ................................ 445 K
KEYLESS- GO
Loc kingth eve hicle ................................ 70
Pr oblem .................................................7 2 Un
loc kin gse tting ............................ ...... 66
Un loc kin gth eve hicle ............................7 0
Kic kdow n.................................................. 171
Using ................................................... 171
Knee airbag ................................................ 40 L
Label ing(tires)
see Tire labeling
Lam p
see Interior light ing
Lam ps(Ins trum ent Displa y)
see Warning/ indic ator lam ps
Lane detection (automatic )
se eAc tiveLa ne Keeping Assist
Lane Keeping Assist
see ActiveLa ne Keeping Assist
Languag e.................................................3 22
No tes .................................................. 322
Se ttin g............................................. ....3 22
LA TC H-type (ISOFI X)child seat secur‐
ing system
In stallin g................................................ 56 Le
velcontr olsystem
see AIR BO DY CONTR OL
Light switch
Ov ervie w .............................................1 30
Lig hting
see Interior lighting
see Ligh ts
Lig hts ........................................................ 130
Ad aptiveHig hbeam Assis t...................1 33
Ad jus ting theins trument lighting ........ 257
Au tomatic driving lights..... .................. 131
Comb inationswit ch<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011001100110011001100110011> 131
Cor nering light func tion<0011001100110011001100110011001100110011001100110011001100110011
0011001100110011001100110011> 133
Haza rdwa rning light s.......................... 132
High beam............ ...............................131
High -beamflasher ................................ 131
Light switch..... .................................... 130
Lo w-beam headlam ps.........................1 30
Pa rking light s.......................................1 30
Re ar foglam p...................................... 130
Re sponsibili tyforlig hting systems ...... 130
Se tting theex terior lighting switch-
of fdela ytime ...................................... 134
St andi nglight s.....................................1 30 586
Index

Mobi
lephone
Damag ede tection (parked vehicle) ..... 182
Wi reless chargin g................................ 128
Mobi lephone
see Andr oidAuto
see Apple CarPla y®
see Mercedes-Benz Link
see Second telephon e
see Telephon e
Mobile phonevo ice recognit ion
St artin g.......................................... .....3 72
St opping ..............................................3 72
Model series
see Vehicle identif ication plate
MOExt ended tires ................................... 438
Multifunction display
Ov ervie wof displa ys<0011001100110011001100110011001100110011001100110011001100110011
001100110011001100110011001100110011001100110011> 256
Multi functionst eer ing wheel
Ov ervie wof butt ons ............................ 253
Mul tifunct ionsteer ing wheel
see Steer ing wheel
Mult imedia system
Ac tivati ng/d eactiv ating DSR ........... ....200 Ac
tivati ng/d eactiv ating standb y
mode .............................................. .....1 83
Ad jus ting thevo lume ...................... .....3 09
Centr alcontr olele ments ..................... 287
Conf iguring displ aysettin gs ............ ..... 317
Con figur ing drive pr ogr am I... ......... ..... 166
Fa vorite s ............................................. 304
Main functions ................................. ... 296
MBUX Interior Assis tant (no tes) ..........2 91
Ov ervie w .......................................... ... 284
Re stor ing thefa ct or yse ttings ............. 326
St andb ymode function .................. .....1 83
Switc hingthesound on/off............ ....3 09
Multimedi asy stem
see Display(mult imedia system)
see Entering charact ers
see MBU XInte rior Assis tant (mu lti‐
med iasystem)
see Notificati ons Center
see Profile
see Suggestions
see Theme s
see Touc hCon trol
see Touc hpad N
Na vig ation
Menu (on-boar dcom puter) .................. 259
Ov ervie w ............................................. 327
Sho wing/hiding themenu ...................3 26
Switc hingon....... ................................ 326
Up dating themap data........................ 360
Vo ice com mand s(V oice ControlSy s‐
te m) ..................................................... 271
Na vig ation
see Destination
see Destination entry
see Map
see Parking service
see Route
see Routeguidan ce
see Traf fic inf ormati on
Na vig ation announcements
Ac tivati ng/d eactiv ating ........... ............348
Ad jus ting thevo lume ...........................3 48
Re peating ............................................ 349
Switc hingaudio fadeout on/off.......... 348
Na vig ation messag es
On-boar dcom puter ............................. 259 590
Index