lock MERCEDES-BENZ GLC COUPE 2016 Owners Manual

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0. This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 144).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 144).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 83). The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 84).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. When the supply of AdBlue
®
is down to approx-
imately 3.0 l,the Refill AdBlue See
Refill AdBlue See
Owner’s Owner’s Manual
Manualmessage is shown on the mul-
tifunction display.
If you drive the vehicle at a speed greater than
15 km/h after topping up, the Refill
Refill AdBlue AdBlue
See Owner’s Manual
See Owner’s Manual message disappears
after approximately one minute. 164
RefuellingDriving an
d parking

AdBlue
®
tank any further. AdBlue ®
may leak
out.
To avoid transporting already opened refill con-
tainers in the vehicle, completely empty refill
bottles or canisters when filling the AdBlue ®
tank, if possible.
Further information on AdBlue ®
(Y page 376).
Opening/closing the AdBlue ®
filler cap X
To open:switch the ignition off.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn blue AdBlue ®
filler cap ;anti-clockwise
and remove it.
AdBlue ®
filler cap ;is secured with a plastic
strip.
X To close:fit AdBlue ®
filler cap ;onto the
filler neck and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow :.
X Drive at a speed greater than 15 km/h.
The Refill AdBlue See Owner’s Manual
Refill AdBlue See Owner’s Manual
message disappears after approximately one
minute.
If the Refill AdBlue See Owner’s Manual Refill AdBlue See Owner’s Manual
message continues to be shown on the multi-
function display, you must top up with more
AdBlue ®
.
i The fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
AdBlue ®
refill canisters !
Do not tighten the disposable hose too
firmly. The disposable hose could otherwise
be damaged and AdBlue ®
may leak out. X
Unscrew the cap from the opening on top of
AdBlue ®
refill canister ;.
X Place disposable hose :on the opening of
AdBlue ®
refill canister ;and screw it on
clockwise until hand-tight.
Disposable hose :remains closed until you
fasten disposable hose :to the AdBlue ®
filler neck of the vehicle. X
Place disposable hose :on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos- able hose :is sufficiently secured.
X Lift up and tip AdBlue ®
refill canister ;.
Filling stops when the AdBlue ®
tank is com-
pletely filled. Do not fill the AdBlue ®
tank any
further. AdBlue ®
refill canister ;can be
removed when it has been only partially emp-
tied.
X Turn disposable hose :on the filler neck of
the vehicle anti-clockwise and remove it.
X Turn disposable hose :on the opening of
AdBlue ®
refill canister ;anti-clockwise and
remove it.
X Reseal AdBlue ®
refill canister ;with the cap.
AdBlue ®
refill canisters are available at many
filling stations or at a qualified specialist work- 166
RefuellingDriving an
d parking

shop. AdBlue
®
refill canisters are often sold with
a filler hose. A filler hose that does not exactly fit
the vehicle's AdBlue ®
tank offers no overfill pro-
tection. AdBlue ®
may leak out as a result of
overfilling. Mercedes-Benz offers a special dis-
posable hose with overfill protection. You can
obtain this from any Mercedes-Benz Service
Centre. AdBlue ®
is available in a variety of con-
tainers and receptacles. Use the disposable
hose only with the Mercedes-Benz AdBlue ®
refill
canisters.
AdBlue ®
refill bottle !
Only screw on the AdBlue ®
refill bottle so
that it is hand-tight. Otherwise, the thread of
the AdBlue ®
refill bottle could be damaged
and AdBlue ®
could leak out. X
Unscrew the protective cap from AdBlue ®
refill bottle :.
X Place AdBlue ®
refill bottle :on the filler
neck as shown and screw it on clockwise until hand-tight.
X Press AdBlue ®
refill bottle :towards the
filler neck.
The AdBlue ®
tank is filled. This could take up
to one minute.
When AdBlue ®
refill bottle :is no longer
pressed, filling stops and the bottle may be
removed again after being only partially emp- tied.
X Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill
bottle :again.
AdBlue ®
refill bottles are available at many fill-
ing stations or at a qualified specialist work-
shop. Refill bottles without a threaded seal offer no overfill protection. AdBlue
®
may leak out as a
result of overfilling. Mercedes-Benz offers spe-
cial refill bottles with a threaded cap. These are
available at any Mercedes-Benz Service Centre. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position Pand the
key must be removed from the ignition lock
R the front wheels must be turned towards the
kerb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar Parking
167Driving and parking Z

object, for example, on uphill or downhill gra-
dients
R on uphill or downhill gradients the laden vehi-
cle must also be secured at the rear axle, for
example with a wheel chock or similar object Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
X With the key: turn the key to position 0in the
ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 144).
The engine stops and all the indicator lamps in the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
0: "key removed".
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function:
remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for about three seconds. This func- tion operates independently of the ECO start/
stop automatic engine switch-off function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or the system is malfunc-
tioning, it may not be possible to apply the
released parking brake. 168
ParkingDriving and parking

X
If this is the case, park the vehicle only on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to position
P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function
check at regular intervals when the engine is
switched off. Noises that occur are normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
red indicator lamp !lights up on the
instrument cluster.
The electric parking brake can also be applied when the key is removed.
X To release: pull handle:.
Red indicator lamp !on the instrument
cluster goes out.
The electric parking brake can be released only:
R when the key is in position 1or 2in the igni-
tion lock (Y page 144) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened To prevent the electric parking brake from being
applied automatically, pull handle :.
The electric parking brake is also applied auto-
matically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle sta-
tionary or
R Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is opened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
Red indicator lamp !on the instrument clus-
ter lights up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake of your vehicle is
released automatically when all the following
conditions are fulfilled:
R the seat belt is fastened
R the engine is running
R you accelerate and the transmission is in
position Dor R
or
you shift the transmission position from Pto
position Dor R– You will need to accelerate
more on steeper gradients
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled for the electric park- ing brake to be released automatically:
R the driver's door is closed
R you are shifting from transmission position P
or you have previously driven at speeds
greater than 3 km/h
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move. Parking
169Driving and parking Z

the lightweight brake discs, particularly on the
brake plate. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan-
ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in
the event of heavy rain or in conditions in which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration,
steering and braking manoeuvres. Do not use
cruise control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges. The vehicle could
skid if you fail to adapt your driving style. Always
adapt your driving style and drive at a speed to
suit the prevailing weather conditions.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains (Y page 359).
Further information on driving with summer
tyres (Y page 358).
Observe the notes in the "Winter operation" sec-
tion (Y page 358). Driving
tips
173Driving an d parking Z

Vehicle level
Setting the raised vehicle level
It is possible to choose between the "Normal"
and "Raised" vehicle levels below a speed of
80 km/h. Select the "Normal" setting for normal
road surfaces and "Raised" for driving with snow chains or on particularly poor road surfaces.
Your selection remains stored even if you
remove the key from the ignition lock.
X Start the engine.
If indicator lamp ;is not lit:
X Press button :.
Indicator lamp ;lights up. The vehicle is
raised by 25 mm compared with the normal
level.
The Vehicle rising
Vehicle rising message appears on
the multifunction display.
i The message disappears after ten seconds,
irrespective of the level reached. If necessary,
the vehicle is raised further.
The "Raised level" setting is cancelled if you:
R drive at speeds above 120 km/h
R drive for approximately three minutes at a
speed above 80 km/h
The "Raised level" remains saved when you are
not driving within these speed ranges.
Setting the normal vehicle levelX Start the engine.
If indicator lamp ;is lit:
X Press button :.
Indicator lamp ;goes out. The vehicle is
adjusted to the height of the drive program
currently selected (Y page 152). Suspension settings General notes
The Adaptive Damping System automatically
controls the calibration of the dampers.
The damping is adjusted individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sport or comfort
Your selection remains stored even if you
remove the key from the ignition lock.
Sport mode In the "Sport" and "Sport Plus" drive programs,
the firmer suspension setting ensures even bet- ter contact with the road. Select this mode when
employing a sporty driving style, e.g. on winding
country roads.
X Select the Sor S+ drive program with the
DYNAMIC SELECT switch (Y page 152).
The vehicle is lowered by 15 mm compared
with the normal level.
If the ignition is switched off for less than four
hours, the previously selected setting is activa-
ted when the engine is next started. If the igni-
tion is switched off for more than four hours, the vehicle is raised to normal level and drive pro-
gram Cis activated when the engine is next
started.
Comfort mode
In the "Eco" and "Comfort" drive programs, the
driving characteristics of your vehicle are more
comfortable. Therefore, select this mode if you
prefer a more comfortable driving style. Select
Comfort mode also when driving at speed on
straight roads, e.g. on straight stretches of
motorway. X Select the Eor Cdrive program with the
DYNAMIC SELECT switch (Y page 152).
The vehicle is raised to the normal level.
When driving at speeds above 125 km/h, the
vehicle is automatically lowered by 15 mm in the
E and Cdrive programs. When driving at speeds
below 80 km/h, the vehicle is raised again. 188
Driving systemsDriving an
d parking

Lowering the rear of the vehicle
To lower using the button in the left-hand-
side luggage compartment trim:
X Apply the electric parking brake.
X Shift the transmission to position j.
X Pull switch :briefly.
Indicator lamp ;flashes until the vehicle has
been lowered.
The vehicle is lowered by 40 mm.
When the vehicle has been lowered, indicator lamp ;remains lit.
Lowering is interrupted if:
R a vehicle door is opened
R button :was briefly pulled again
R the vehicle is moving at a speed above
2 km/h
The vehicle is automatically set to the level of
the most recently selected drive program
(Y page 152) if you drive at speeds above
2 km/h.
Raising the rear of the vehicle To raise using the button in the left-hand-
side luggage compartment trim:
X Pull switch :briefly.
Indicator lamp ;goes out.
The vehicle is raised by 40 mm.
i The vehicle is automatically set to the level
of the most recently selected drive program
(Y page 152) if you drive at speeds above
2 km/h.
X If the vehicle can no longer be raised
when stationary: start the engine.
The process will then be continued.
If you drive off when the rear of the vehicle has
been lowered, the ÁVehicle rising
Vehicle rising Please wait Please wait
message may appear on the mul-
tifunction display. DYNAMIC BODY CONTROL
General notes The Adaptive Damping System automatically
controls the calibration of the dampers.
The damping is adjusted individually to each
wheel and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection, i.e. sport or comfort
Your selection remains stored even if you
remove the key from the ignition lock.
Sport mode In the "Sport" and "Sport Plus" drive programs,
the firmer suspension setting ensures even bet-
ter contact with the road. Select this mode when
employing a sporty driving style, e.g. on winding
country roads.
X Select the Sor S+ drive program with the
DYNAMIC SELECT switch (Y page 152).
If the ignition is switched off for less than four
hours, the previously selected setting is activa-
ted when the engine is next started. If the igni-
tion is switched off for more than four hours, the vehicle is raised to normal level and drive pro-
gram Cis activated when the engine is next
started.
Comfort mode In the "Eco" and "Comfort" drive programs, the
driving characteristics of your vehicle are more
comfortable. Therefore, select this mode if you
prefer a more comfortable driving style. Select
Comfort mode also when driving at speed on
straight roads, e.g. on straight stretches of
motorway.
X Select the Eor Cdrive program with the
DYNAMIC SELECT switch (Y page 152). Driving systems
189Driving and parking Z

This indicates that you have now reached the
minimum distance.
Deactivates/activates PARKTRONIC d
Switch on the dashboard
e Switch in the centre console :
Deactivating/activating PARKTRONIC
; Indicator lamp
If indicator lamp ;lights up, PARKTRONIC is
deactivated. Active Parking Assist is then also
deactivated.
i PARKTRONIC is automatically activated
when you turn the key to position 2in the
ignition lock.
Problems with PARKTRONIC Problem
Possible causes/consequences and
M
MSolutions Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is then
deactivated and the indi-
cator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop. Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 335).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X See whether PARKTRONIC functions in a different location. Driving systems
193Driving and parking Z

G
WARNING
If there are objects above the detection range:
R Active Park Assist may steer too early
R the vehicle may not stop in front of these
objects
This could cause a collision. There is a risk of
an accident.
If objects are located above the detection
range, stop and deactivate Active Parking
Assist.
Further information on the detection range
(Y page 191).
Active Parking Assist does not assist you with
parking in spaces at right angles to the direction
of travel if:
R two parking spaces are located directly next
to one another
R the parking space is directly next to a low
obstacle such as a low kerb
R you forward-park
Active Parking Assist does not assist you with
parking in spaces that are parallel or at right
angles to the direction of travel if:
R the parking space is on a kerb
R the system reads the parking space as being
blocked, such as by foliage or grass paving
blocks
R the area is too small for the vehicle to
manoeuvre into
R the parking space is bordered by an obstacle,
e.g. a tree, a post or a trailer :
Detected parking space on the left
; Parking symbol
= Detected parking space on the right Active Parking Assist is activated automatically
when driving forwards. The system is opera-
tional at speeds of up to approximately
35 km/h. While in operation, the system inde-
pendently locates and measures parking spaces on both sides of the vehicle.
Active Parking Assist will detect only parking
spaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel and
are at least 1.5 m wide
R that are parallel to the direction of travel and
at least 1.0 m longer than your vehicle
R that are at right angles to the direction of
travel and at least 1.0 mwider than your vehi-
cle
i Note that Active Parking Assist cannot
measure the size of a parking space if it is at
right angles to the direction of travel. You will
need to judge whether your vehicle will fit in
the parking space.
When driving at speeds below 30 km/h, you will see parking symbol ;as a status indicator in
the instrument cluster. When a parking space
has been detected, an arrow towards the right or
the left also appears. Active Parking Assist dis-
plays only parking spaces on the front-
passenger side as standard. Parking spaces on
the driver's side are displayed as soon as the
turn signal on the driver's side is activated.
When parking on the driver's side, this must
remain activated until you confirm the use of
Active Parking Assist by pressing the abut-
ton on the multifunction steering wheel. The
system automatically determines whether the
parking space is parallel or at right angles to the
direction of travel.
A parking space is displayed while you are driv-
ing past it, and until you are approximately 15 m away from it. Driving systems
195Driving and parking Z