engine MERCEDES-BENZ GLC COUPE 2016 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2016, Model line: GLC COUPE, Model: MERCEDES-BENZ GLC COUPE 2016Pages: 389, PDF Size: 7.34 MB
Page 267 of 389
Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is no longer being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the charge status is too
low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling away (Y page 167).
X Observe the instructions in the display #See
See Owner's Owner's Manual
Manual
message.
X Consult a qualified specialist workshop. #
Stop vehicle Leave Stop vehicle Leave
engine running engine running The battery charge status is too low.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving.
X Leave the engine running.
X Wait until the display message disappears before pulling away. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the charge status is too low.
X Switch off any electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for an extended
period.
The battery charges. 264
Display
messagesOn-board computer and displays
Page 268 of 389
Display messages
Possible causes/consequences and
M
MSolutions 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the engine oil level when next refuelling, at the latest
(Y page 327).
X If necessary, top up the engine oil (Y page 328).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified specialist workshop or on the internet at http://bevo.mercedes-
benz.com. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. C There is very little fuel in the fuel tank.
Operation of the auxiliary heating is deactivated.
X You must refuel at the nearest filling station. ¸
Replace air cleaner Replace air cleaner Vehicles with a diesel engine:
The engine air filter is dirty and must be replaced.
X Consult a qualified specialist workshop. !
Clean the fuel fil‐ Clean the fuel fil‐
ter ter Vehicles with a diesel engine:
There is water in the fuel filter. The water must be drained off.
X Consult a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning tone
also sounds.
X Refill AdBlue ®
as soon as possible (Y page 164).Refill AdBlue No Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is sufficient only for the indicated distance. A warn-
ing tone also sounds.
X Refill AdBlue ®
immediately (Y page 164).
i If you drive the vehicle at speeds greater than 15 km/h, the
Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
... mi
mimessage disappears after
approximately one minute. Display
messages
265On-board computer and displays Z
Page 269 of 389
Display messages
Possible causes/consequences and
M
MSolutions Refill AdBlue Eng.
Refill AdBlue Eng.
start not possible start not possible
The AdBlue
®
tank is empty. A warning tone also sounds. You can no
longer start the engine.
X Add at least 3.5 l of AdBlue ®
(Y page 164).
X Turn the ignition on for approximately one minute.
The system requires approximately one minute after refilling to
detect the change in the AdBlue ®
level.
X Start the engine. Check AdBlue See Check AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
system is malfunctioning. A warning tone also sounds.
X Consult a qualified specialist workshop. Eng. start not pos‐
Eng. start not pos‐
sible in ... mi sible in ... mi
The AdBlue
®
system is malfunctioning. A warning tone also sounds.
X Consult a qualified specialist workshop immediately. Eng. start not pos‐
Eng. start not pos‐
sible sible
The AdBlue
®
system is malfunctioning. A warning tone also sounds.
You can no longer start the engine.
X Consult a qualified specialist workshop immediately. Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
ATTENTION ASSIST: ATTENTION ASSIST:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue or
increasing lapses in concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
ATTENTION ASSIST ATTENTION ASSIST
inoperative inoperative ATTENTION ASSIST is inoperative.
X Consult a qualified specialist workshop. Á
Vehicle rising Vehicle rising The vehicle rises to the level you have selected.
Á
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warning
tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. 266
Display
messagesOn-board computer and displays
Page 271 of 389
Display messages
Possible causes/consequences and
M
MSolutions Lane
Lane
Keeping
Keeping Assist
Assist
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive Lane
Active Lane
Keeping Assist cur‐
Keeping Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated and
temporarily inoperative.
Possible causes:
R The windscreen is dirty in the camera's field of vision
R Visibility is impaired due to heavy rain, snow or fog
R There have been no lane markings for an extended period
R The lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message
disappears.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Clean the windscreen. Lane Lane
Keeping
Keeping Assist
Assist
inoperative
inoperative or
Active
Active Lane
LaneKeeping
Keeping
Assist inoperative
Assist inoperative Lane Keeping Assist or Active Lane Keeping Assist is faulty.
X Consult a qualified specialist workshop. Blind Spot Assist
Blind Spot Assist
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual orActive Blind
Active Blind
Spot Assist cur‐
Spot Assist cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inoperative.
Possible causes:
R The radar sensor system is outside the operating temperature range
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations or
other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message
disappears.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not available when not available when
towing a trailer towing a trailer
See Owner's Manual See Owner's Manual
or
Active Blind Active Blind
Spot Assist not
Spot Assist not
available when tow‐ available when tow‐
ing a trailer See ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated during
trailer-towing.
You have established the electrical connection between the trailer and
your vehicle.
X Press aon the steering wheel to confirm the display message. 268
Display
messagesOn-board computer and displays
Page 272 of 389
Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Consult a qualified specialist workshop. Park Assist cancel‐
Park Assist cancel‐
led led The driver's door is open.
X Repeat the parking space measurement and parking manoeuvre
with the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 194).Park Assist inoper‐ Park Assist inoper‐
ative ative PARKTRONIC is malfunctioning or faulty.
X Follow the instructions and helpful hints in the "Problems with
PARKTRONIC" section (Y page 193).
If the multifunction display still shows the display message: X Consult a qualified specialist workshop. Active Parking Assist is unavailable or malfunctioning.
X Switch off the ignition and restart the engine.
If Active Parking Assist continues to be unavailable (the jsymbol
does not appear on the multifunction display):
X Consult a qualified specialist workshop. Park Assist Park Assist
switched off switched off The vehicle is parked. A warning tone also sounds.
The display message disappears automatically. Traffic
Traffic
Sign
SignAssist
Assist
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual Traffic Sign Assist is temporarily inoperative.
Possible causes:
R The windscreen is dirty in the camera's field of vision
R Visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, the display message disappears.
Traffic Sign Assist is operational again. Traffic Traffic
Sign
SignAssist
Assist
inoperative
inoperative Traffic Sign Assist is faulty.
X Consult a qualified specialist workshop. ë
Off Off The HOLD function is deactivated. The vehicle has started to skid.
A warning tone also sounds.
X Reactivate the HOLD function later (Y page 187). Display
messages
269On-board computer and displays Z
Page 273 of 389
Display messages
Possible causes/consequences and
M
MSolutions The HOLD function is deactivated. When the brake pedal is firmly
depressed, an activation condition is no longer fulfilled.
A warning tone also sounds.
X Check the activation conditions for the HOLD function
(Y page 186). DISTRONIC PLUS off DISTRONIC PLUS off DISTRONIC PLUS has been deactivated (Y
page 178).
If it was not deactivated by the driver, a warning tone also sounds. DISTRONIC PLUS
DISTRONIC PLUS
available again available again DISTRONIC PLUS is operational again after having been temporarily
unavailable. You can now reactivate DISTRONIC PLUS (Y
page 178).DISTRONIC PLUS cur‐ DISTRONIC PLUS cur‐
rently unavailable rently unavailable
See Owner's Manual See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Steering Assist and Stop&Go Pilot are also temporarily inoperative.
Possible causes:
R The radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio stations or other sources of electromagnetic radiation
R The system is outside the operating temperature range
R The on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message
disappears.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Stop the vehicle, paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 167).
X Restart the engine. DISTRONIC DISTRONIC
PLUS
PLUSinop‐
inop‐
erative
erative DISTRONIC PLUS is malfunctioning.
The following may have also failed:
R BAS PLUS with Cross-Traffic Assist
R PRE-SAFE ®
Brake
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC PLUS sus‐ DISTRONIC PLUS sus‐
pended pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - mph - - - mph An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS (Y page 178).DISTRONIC PLUS and
DISTRONIC PLUS and
SPEEDTRONIC inoper‐ SPEEDTRONIC inoper‐
ative ative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone also
sounds.
Steering Assist and Stop&Go Pilot are therefore also unavailable.
X Consult a qualified specialist workshop. 270
Display
messagesOn-board computer and displays
Page 278 of 389
Display messages
Possible causes/consequences and
M
MSolutions Wheel sensor(s)
Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed on the mul-
tifunction display.
X
Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driving for
a few minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions To start engine,
To start engine,
shift to either P shift to either P
or N or N You have attempted to start the engine with the transmission in posi-
tion Ror D.
X Shift the transmission to position Por N. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
D,Ror N
without depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine With the engine switched off, you have attempted to shift the trans-
mission out of position Por Ninto another transmission position.
X Depress the brake pedal.
X Start the engine. Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open or not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Secure the vehicle against rolling (Y page 167).
X Close the driver's door fully. Only select Park
Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Stop the vehicle, paying attention to road and traffic conditions.
X Shift the transmission to position P. Display
messages
275On-board computer and displays Z
Page 279 of 389
Display messages
Possible causes/consequences and
M
MSolutions Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Secure the vehicle against rolling away (Y page 167).
X Consult a qualified specialist workshop. Reversing Reversing
not
not poss.
poss.
Consult workshop
Consult workshop You cannot shift to transmission position
Rdue to a malfunction.
The transmission positions P,Nor Dcontinue to be available.
A warning tone also sounds.
X Consult a qualified specialist workshop. Transmission Mal‐
Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission compo-
nents.
A warning tone also sounds. The transmission shifts automatically to position N.
X Stop the vehicle, paying attention to road and traffic conditions.
X Shift the transmission to position P.
X Secure the vehicle against rolling (Y page 167).
X Consult a qualified specialist workshop. Stop vehicle Leave Stop vehicle Leave
engine engine
running
running Wait
Wait
Transmission cool‐
Transmission cool‐
ing ing The transmission has overheated. Pulling away can be temporarily
impaired or not possible.
X Stop the vehicle immediately, paying attention to road and traffic
conditions. Do not continue driving.
X Leave the engine running.
X Wait until the display message disappears before pulling away. A The tailgate is open.
G WARNING
When the engine is running, exhaust gases can enter the vehicle inte- rior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. 276
Display
messagesOn-board computer and displays
Page 280 of 389
Display messages
Possible causes/consequences and
M
MSolutions ? The bonnet is open. A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions.
X Secure the vehicle against rolling (Y page 167).
X Close the bonnet. Active bonnet mal‐ Active bonnet mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The active bonnet (pedestrian protection) is not active due to a mal-
function or because it has already been triggered.
X Consult a qualified specialist workshop. C At least one door is open. A warning tone also sounds.
X Close all doors. _
Rear Rear
left
leftseat
seatback‐
back‐
rest not locked
rest not locked or
Rear right seat
Rear right seat
backrest not locked backrest not locked Vehicle with through-loading feature in the rear bench seat:
The left- or right-hand backrest at the rear is not engaged.
X Push the backrest back until it engages. _
Rear centre back‐ Rear centre back‐
rest not locked rest not locked Vehicle with through-loading feature in the rear compartment:
The centre rear seat backrest is not engaged.
X Push the backrest back until it engages. j
Check Check
trailer
trailer hitch
hitch
lock
lock The trailer tow hitch is not operational.
A warning tone also sounds.
G WARNING
If the ball coupling is not in the locked position, the trailer may come
loose. There is a risk of an accident.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Secure the vehicle against rolling (Y page 167).
X Uncouple the trailer and secure it against rolling away.
X Initiate a new swivelling procedure (Y page 220).
X When the display message disappears, re-couple the trailer.
If the multifunction display still shows the display message: X Do not re-couple the trailer.
X Check the ground clearance and drive on without the trailer.
X Consult a qualified specialist workshop immediately. Display
messages
277On-board computer and displays Z
Page 281 of 389
Display messages
Possible causes/consequences and
M
MSolutions j
Trailer coupling Trailer coupling
extending… extending… The ball coupling is swivelled out or in.
Only swivel the ball coupling in or out when the vehicle is stationary.
No trailer may be coupled during the swivelling procedure. Do not
attempt to speed up, slow down or initiate the swivelling process using your hand, foot or other aids.
X Move the ball coupling of the trailer tow hitch to an operational
position (Y page 220). &
inoperative inoperative
Battery
Battery
low
low The on-board voltage is too low.
The auxiliary heating (Y
page 137) has switched itself off. The auxiliary
heating or remote activation of heating and ventilation systems can-
not be switched on.
X Drive for a considerable distance.
The battery charges. The auxiliary heating or remote activation of
heating and ventilation systems is operational again as soon as the
on-board voltage is sufficient. &
inoperative Refuel inoperative Refuel
vehicle vehicle There is too little fuel in the fuel tank. The auxiliary heating cannot be
switched on (Y page 137).
X Refuel at the nearest filling station. &
inoperative inoperative
See
SeeOwn‐
Own‐
er's Man.
er's Man. The auxiliary heating is temporarily malfunctioning or faulty.
X When the vehicle is on a level surface and the engine has cooled
down, make up to four attempts to switch on the auxiliary heating,
waiting several minutes between each attempt (Y page 137).
If the auxiliary heating does not switch on: X Consult a qualified specialist workshop. Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra steering force
required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. 278
Display
messagesOn-board computer and displays