MERCEDES-BENZ GLC COUPE 2016 Owners Manual

If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes :
ECO start/stop display
Hybrid vehicles: observe the notes on the ECO
start/stop function in the separate Owner's
Manual.
Excluding Mercedes-AMG vehicles: the ECO
start/stop function is switched on whenever
you start the engine using the key or the Start/ Stop button.
If the è ECO symbol is shown on the multi-
function display, the ECO start/stop function
switches the engine off automatically if the vehi-
cle stops moving.
If the ECO start/stop function has been
switched off manually (Y page 149) or as the
result of a malfunction, the èorç ECO
symbol is not displayed.
Mercedes-AMG GLC 43 4MATIC Coupé: the
ECO start/stop function is available only in drive programs Cand E.
Mercedes-AMG vehicles: the ECO start/stop
function is switched on whenever you restart
the engine using the key or the Start/Stop but-
ton. This is the case if:
R the ignition was switched off for more than
four hours or
R the ECO start/stop function had been
switched on before the engine was switched
off
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in hori, the ECO start/stop
function switches off the engine automatically.
The HOLD function can be activated if the
engine has been switched off automatically. It is then not necessary to continue applying the
brakes during the automatic stop phase. When you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
The ECO start/stop function is operational and
the
è ECO symbol is shown on the multi-
function display if:
R the indicator lamp in the ECO button is lit
green
R the outside temperature and the atmospheric
air pressure are within a range that is suitablefor the system
R the engine is at normal operating temperature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the system does not detect moisture on the
windscreen when the air-conditioning system
is switched on
R the bonnet is closed
R the driver's door is closed and the driver's
seat belt is fastened
If all conditions for automatic engine switch-off
are not fulfilled, the çECO symbol is shown.
All the vehicle's systems remain active when the engine is switched off automatically.
The engine can be switched off automatically a
maximum of four times (initial stop, then three
subsequent stops) in succession. The çECO
symbol is shown on the multifunction display
after the engine has been started automatically
for the fourth time. When the èECO symbol
is shown on the multifunction display, automatic engine switch-off is possible again.
Automatic engine start The engine is started automatically if:
R
you switch off the ECO start/stop function by
pressing the ECO button
R Mercedes-AMG GLC 43 4MATIC Coupé:
you switch to drive program S+orS
R all other models: you switch to drive pro-
gram S+
R Mercedes-AMG vehicles: you permanently
activate manual gearshifting (Y page 158)
R in transmission position hori, the brake
pedal is released and the HOLD function is not active
R you depress the accelerator pedal
R you engage reverse gear k148
DrivingDriving and parking

R
you move the transmission out of position j
R you unfasten your seat belt or open the driv-
er's door
R the vehicle starts to roll
R the brake system requires this
R the temperature in the vehicle interior devi-
ates from the set range
R the system detects moisture on the wind-
screen when the air-conditioning system is
switched on
R the battery's charge status is too low
Shifting the transmission to position jdoes
not start the engine.
If you shift the transmission from ktoh, the
ECO start/stop function is available as soon as
the è ECO symbol appears on the multifunc-
tion display.
Switching the ECO start/stop function
off/on Mercedes-AMG vehicles
X
To switch off: press ECO button :.
Indicator lamp ;and the èorç ECO
symbol on the multifunction display go out.
X To switch on: press ECO button :.
Indicator lamp ;lights up.
If all conditions for automatic engine switch-
off (Y page 148) are fulfilled, the èECO
symbol is shown on the multifunction display.
If all conditions for automatic engine switch-
off (Y page 148) are not fulfilled, the ç
ECO symbol is shown on the multifunction
display. If this is the case, the ECO start/stop
function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been switched off manually or as
the result of a malfunction. The engine will then not be switched off automatically when the vehi-
cle stops.
The ECO start/stop function is switched off if:
R you switch to drive program S+orS
(Y page 152)
R you permanently activate manual gearshifting
(Y page 158)
If you have permanently activated manual gear- shifting and then press ECO button :, the ECO
start/stop function is switched on.
All other models X
To switch off: press ECO button :.
Indicator lamp ;and the èorç ECO
symbol on the multifunction display go out.
X To switch on: press ECO button :.
Indicator lamp ;lights up. If all conditions
for automatic engine switch-off (Y page 148)
are fulfilled, the èECO symbol is shown
on the multifunction display.
If all conditions for automatic engine switch-
off (Y page 148) are not fulfilled, the ç
ECO symbol is shown on the multifunction
display. If this is the case, the ECO start/stop
function is not available.
If indicator lamp ;is off, the ECO start/stop
function has been switched off manually or as
the result of a malfunction. The engine will then
not be switched off automatically when the vehi- cle stops.
Selecting drive program S+switches off the
ECO start/stop function. If you press ECO but-
ton :, the ECO start/stop function is switched
on. Driving
149Driving and pa rking Z

AMG performance exhaust system
can be selected (Mercedes-AMG vehi-
cles)
You can choose between different AMG Per-
formance exhaust system volumes using the
position of the exhaust flap.
If the ignition is switched off for less than four
hours, the previously selected setting is activa-
ted when the engine is next started. If the igni-
tion is switched off for more than four hours, the quietest setting is activated when the engine is
next started. Setting the volume:
X Press button :.
If you select the loudest setting, indicator
lamp ;lights up.
Adjust the position of the exhaust flap using the DYNAMIC SELECT switch (Y page 152).Problems with the engine
Problem
Possible causes/consequences and
M MSolutions The engine does not
start. The HOLD function or DISTRONIC PLUS is activated.
X Deactivate the HOLD function (Y page 186) or DISTRONIC PLUS
(Y page 178).
X Start the engine again (Y page 145).The engine does not
start. The starter motor
can be heard. R
The engine electronics are malfunctioning.
R The fuel supply is malfunctioning.
Before attempting to restart the engine:
X Turn the key back to position uin the ignition lock.
or X Press the Start/Stop button repeatedly until all indicator lamps on
the instrument cluster go out.
X Start the engine again (Y page 145). Avoid excessively long and
frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. 150
DrivingDriving and pa
rking

Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 348).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to excessively high thermal load.
X Start the engine again (Y page 145).
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a petrol
engine:
The engine is not running
smoothly and is misfir-
ing. The engine electronics or a mechanical component of the engine
management system are/is malfunctioning.
X Depress the accelerator pedal only slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
display is showing more
than 120 †. A display
message may also
appear on the multifunc-
tion display and a warn-
ing tone may sound. The coolant level is too low. The coolant is too hot and the engine is not
being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 329). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is not being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. Driving
151Driving and parking Z

DYNAMIC SELECT switch
Mercedes-AMG vehicles
General information Use the DYNAMIC SELECT switch to select the
drive program.
Available drive programs: S+
Sport Plus Particularly sporty driving
characteristics
S
Sport Sporty driving characteris-
tics
C
Comfort Comfortable and economi-
cal driving characteristics
E
Economy Particularly economical
driving characteristics
I
Individual Individual settings
Depending on the drive program selected, the
following vehicle characteristics will change:
R the engine management
R the transmission management
R the suspension
R the steering
R the availability of the ECO start/stop function
R climate control
R the driver assistance systems
R the availability of gliding mode
Further information for automatic drive program
characteristics (Y page 157).
Additionally, in drive program Iyou can config-
ure the respective vehicle characteristics via the
multimedia system. You can find information
about this in the Digital Owner's Manual.
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the ignition is switched off for more than four hours,
drive program Cis activated when the engine is
next started. Selecting the drive program X
Push DYNAMIC SELECT switch :forwards
or back until the desired drive program is
selected.
The status icon of the selected drive program is shown on the multifunction display.
In addition, the current drive program settings
are shown briefly on the multimedia system
display.
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 158).
Additional settings :
Position of the exhaust flap (Y page 150)
; ECO start/stop function (Y page 147)
= ESP ®
(Y page 73)
? Suspension (Y page 190)
A To permanently activate manual gearshift-
ing (Y page 158)
When you press buttons :–A, the corre-
sponding setting is selected. The DYNAMIC
SELECT switch setting is overwritten.
If you switch to drive program I, all stored char-
acteristics are applied. This is also the case if
you have previously pressed buttons :–A. 152
DYNAMIC SELECT switchDriving and pa
rking

i
In a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
quality of the available fuel. In this case, the
ECO start/stop function is not available in any
drive program, regardless of what is shown on
the multimedia system display. All other models
Hybrid vehicles: observe the notes on the
DYNAMIC SELECT switch in the separate Own-
er's Manual.
Use the DYNAMIC SELECT switch to change the
drive program.
Depending on the drive program selected, the
following vehicle characteristics will change:
R the drive (engine and transmission manage-
ment)
R the suspension
R the steering
R the availability of the ECO start/stop function
R the climate control
- The climate control settings
- The rear window heating operation period
- The performance of the seat heating
If the ignition is switched off for less than four
hours, the previously selected drive program is
activated when the engine is next started. If the
ignition is switched off for more than four hours, drive program Cis activated when the engine is
next started. X
Push DYNAMIC SELECT switch :forwards
or backwards until the desired drive program is selected.
The status icon of the selected drive program
is shown on the multifunction display. In addition, the current drive program settings
are shown briefly on the multimedia system
display.
i In a few countries, the ECO start/stop func-
tion is deactivated at the factory due to the
quality of the available fuel. In this case, the
ECO start/stop function is not available in any
drive program, regardless of what is shown on
the multimedia system display.
Available drive programs: I
Individual Individual settings
S+
Sport Plus Particularly sporty driving
characteristics
S
Sport Sporty driving characteris-
tics
C
Comfort Comfortable and economi-
cal driving characteristics
E
Economy Particularly economical
driving characteristics
Additional information on drive programs
(Y
page 157).
You can also shift gears yourself using the steer- ing wheel gearshift paddles. Further information
on manual gearshifting (Y page 158). Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi- Automatic transmission
153Driving and parking
Z

cle from rolling away by applying the parking
brake.
HYBRID vehicles: make sure that you read the
separate Owner's Manual. Otherwise, you may
not recognise dangers. DIRECT SELECT lever
Overview of transmission positions j
Park position with parking lock
k Reverse gear
i Neutral
h Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi- tion P,R, Nor Dappears on the transmission
position readout on the multifunction display
(Y page 155).
Engaging park position P !
If the engine speed is too high, do not shift
the automatic transmission directly from Dto
R, from Rto Dor directly to P. Otherwise, the
automatic transmission could be damaged.
X Push the DIRECT SELECT lever in the direction
of arrow P. Engaging park position P automatically Park position
Pis automatically engaged if:
R you switch off the engine using the key and
remove the key
R you switch off the engine using the key or
using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position Dor R
Under certain conditions, the automatic trans-
mission shifts automatically to transmission
position Pif the HOLD function or DISTRONIC
PLUS is activated. Observe the information on
the HOLD function (Y page 187) and on
DISTRONIC PLUS (Y page 181).
Engaging reverse gear R !
Only shift the automatic transmission to
R
when the vehicle is stationary.
X Depress the brake pedal.
X Push the DIRECT SELECT lever up past the
first point of resistance.
The ECO start/stop function is not available
when reverse gear is engaged. Further informa-
tion on the ECO start/stop function
(Y page 148).
Engaging neutral N G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury. 154
Automatic transmissionDriving and parking

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
X If the transmission is in position Dor R: push
the DIRECT SELECT lever up or down to the
first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position Ror D, the automatic transmis-
sion shifts to Nautomatically.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the automatic transmission
shifts to Pautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts to Pautomat-
ically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the vehicle
cleaned in an automatic car wash with a towing
system:
X Vehicles with KEYLESS-GO or KEYLESS-
GO start function: remove the Start/Stop
button from the ignition lock.
X Insert the key into the ignition lock.
X All vehicles: switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Engage neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
Engaging drive position D X
If the transmission is in position Ror N: push
the DIRECT SELECT lever down past the first
point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear on the multifunction display. :
Status icon, drive program
; Transmission position
= Gear
The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position Dand drive
program Eor S. Automatic transmission
155Driving and parking Z

Transmission positions
B Park position
This secures the vehicle against roll-
ing away when stopped.
Only shift the transmission to posi-
tion Pwhen the vehicle is stationary
(Y page 154). The parking lock
should not be used as a brake when
parking. In order to secure the vehi-
cle, always apply the electric parking brake in addition to the parking lock.
Park position Pis automatically
engaged if:
R you switch off the engine using the
key and remove the key
R you switch off the engine using the
key or using the Start/Stop button
and open the driver's door or front- passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position Dor R
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position P. Have the
vehicle electronics checked immedi-
ately at a qualified specialist work-
shop. C Reverse gear
You can shift the transmission to
position Ronly when the vehicle is
stationary (Y page 154). A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brake pedal will allow
you to move the vehicle freely, e.g. to push it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position Nif the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission changes
gear automatically. All forward gears
are available. Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position
D. Gearshifting is determined
by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your driving style influences how the automatic
transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts
Double-clutch function When shifting down, the double-clutch function
is active regardless of the drive program. The
double-clutch function reduces load change 156
Automatic transmissionDriving an
d parking

reactions and is conducive to a sporty driving
style. The sound generated by the double-clutch
function depends on the drive program.
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Gliding mode Gliding mode is characterised by the following:
R the combustion engine is disconnected from
the drive train
R the engine speed is equal to the engine idling
speed
R the multifunction display hides the gear indi-
cator and shows transmission position Din
green (Y page 155)
R Mercedes-AMG vehicles: the multifunction
display shows :as the status icon for the
drive program
In drive program Eand drive program C
(Mercedes-AMG vehicles) you can activate and
deactivate gliding mode using the ECO button
(Y page 149).
Gliding mode can be activated under the follow-
ing conditions:
R the speed is within a suitable range
R the type of road is suitable, e.g. no steep uphill
or downhill gradients
R you are no longer depressing the accelerator
pedal
Gliding mode is deactivated under the following
conditions:
R you depress the accelerator pedal
R you depress the brake pedal R
you change the transmission position
(Y page 154)
R you switch to drive program S+orS
(Y page 152)
R you activate manual gearshifting
(Y page 158)
R you leave the suitable speed range
i If you have selected the "Comfort" setting
for the drive (engine management) in drive
program I, you can also activate gliding mode.
You can find information about this in the Dig- ital Owner's Manual.
Towing a trailer Towing a trailer is not possible with all models.
Further information (Y
page 219).
X Drive in the middle of the engine speed range
on uphill gradients.
X Manual gearshifting: depending on the
uphill or downhill gradient, shift to a gear
(Y page 158) in which the engine will run in
the middle of the engine speed range.
This also applies if cruise control, DISTRONIC PLUS or SPEEDTRONIC are activated. Drive programs
Drive program I (Individual) In drive program
I, the following properties of
the drive program can be selected:
R the drive (engine and transmission manage-
ment)
R the suspension
R the steering
R the availability of the ECO start/stop function
R the climate control
Information on configuring drive program Iwith
the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's Digital Own- er's Manual.
i To permanently shift the gears manually in
drive program Iusing the steering wheel gear-
shift paddles, select the M(Manual) setting
for the drive. Automatic transmission
157Driving and parking Z