MERCEDES-BENZ GLC COUPE 2016 Owners Manual

Drive program S+ (Sport Plus)
Drive program
S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driving
characteristics
R the vehicle pulls away in first gear
R the automatic transmission shifts up later,
fuel consumption may be higher as a result of
the later automatic transmission shift points
R the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIR BODY CONTROL)
R gliding mode is not available
R the ECO start/stop function is not available
Drive program S (Sport) Drive program
Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics
R the vehicle pulls away in first gear
R the automatic transmission shifts up later,
fuel consumption may be higher as a result of
the later automatic transmission shift points
R the suspension exhibits particularly firm
springing and damping settings (vehicles with
AIR BODY CONTROL)
R gliding mode is not available
R the ECO start/stop function is not available
Drive program C (Comfort) Drive program
Cis characterised by the follow-
ing:
R the vehicle exhibits comfortable, economical
driving characteristics
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully
R the vehicle has improved driving stability, e.g.
on slippery road surfaces
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner,
the vehicle is driven in the low engine speed
range and the wheels are less likely to spin
R gliding mode is not available (except
Mercedes-AMG vehicles) Drive program E (Economy) Drive program
Eis characterised by the follow-
ing:
R the vehicle exhibits particularly economical
driving characteristics
R the vehicle pulls away more gently in forward
and reverse gears unless the accelerator
pedal is depressed fully
R the vehicle has improved driving stability, e.g.
on slippery road surfaces
R optimal fuel consumption resulting from the
automatic transmission shifting up sooner,
the vehicle is driven in the low engine speed
range and the wheels are less likely to spin
R during deceleration, the engine is disconnec-
ted from the drive train – The vehicle uses
kinetic energy and consumes less fuel (over-
run mode)
R the cooling and heating output of the climate
control system has been reduced Manual gearshifting
General notes You can shift gears yourself using the steering
wheel gearshift paddles. The transmission must
be in position Dto do this.
Depending on which steering wheel gearshift
paddle is pulled, the automatic transmission
immediately shifts to the next gear up or down,
if permitted.
Mercedes-AMG vehicles: to use manual gear-
shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the multi-
function display will show the current gear
instead of transmission position D.
If you deactivate manual gearshifting, the gears will be shifted automatically again. 158
Automatic transmissionDriving and pa
rking

Temporary setting
X
To activate: shift the DIRECT SELECT lever to
position D.
X Pull steering wheel gearshift paddle :or;.
The temporary setting will remain active for a
certain amount of time. Under certain condi-
tions, the minimum amount of time is extended,
e.g. in the case of lateral acceleration, during an overrun phase or when driving on steep terrain.
X To deactivate: pull steering wheel gearshift
paddle ;and hold it in place.
or X Use the DIRECT SELECT lever to shift the
transmission position.
or X Use the DYNAMIC SELECT switch to change
the drive program.
Permanent setting (Mercedes-AMG
vehicles) !
The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the rev counter. There is otherwise a risk of
engine damage. X
To activate: shift the DIRECT SELECT lever to
position D.
X Press button :.
Indicator lamp ;lights up.
X To deactivate: press button:.
Indicator lamp ;goes out.
Shifting gears X
To shift up: pull steering wheel gearshift pad-
dle ;.
The automatic transmission shifts up to the
next gear.
If the maximum engine speed in the currently engaged gear is reached and you continue to
accelerate, the automatic transmission auto-
matically shifts up in order to prevent engine
damage.
Mercedes-AMG vehicles: if the permanent
setting is activated, the automatic transmis-
sion does not shift up automatically even
when the engine limiting speed is reached. Be
sure to observe the upshift indicator on the
multifunction display. Always make sure that Automatic transmission
159Driving and parking Z

the engine speed does not reach the red area
of the rev counter.
X To shift down: pull steering wheel gearshift
paddle :.
The automatic transmission shifts down to
the next gear.
Automatic downshifting occurs when coast-
ing.
If the engine exceeds the maximum engine
speed when shifting down, the automatic
transmission protects against engine damage
by not shifting down.
Gearshift recommendation The gearshift recommendation assists you in
adopting a fuel-efficient driving style. The rec-
ommended gear is shown on the multifunction
display.
X When gearshift recommendation :is shown
on the multifunction display of the instrument
cluster, shift to recommended gear ;.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles) !
The automatic transmission does not shift
up automatically even when the engine limit-
ing speed for the current gear is reached.
When the engine limiting speed is reached, the fuel supply is cut to prevent the engine
from overrevving. Always make sure that the
engine speed does not reach the red area of
the rev counter. There is otherwise a risk of
engine damage. Before the engine speed reaches the red area,
an upshift indicator will be shown on the multi-
function display.
X When message :appears on the multifunc-
tion display, pull the right-hand steering
wheel gearshift paddle.
Kickdown X
For maximum acceleration, depress the
accelerator pedal beyond the pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears using
the steering wheel gearshift paddles.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: kickdown is possible
only in the temporary setting. 160
Automatic transmissionDriving an
d parking

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
161Driving and parking
Z

If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up.
Do not get back into the vehicle during the refu-
elling process, otherwise electrostatic charge
could build up again. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, fuel can enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
If you overfill the fuel tank, some fuel may spray
out when you remove the fuel pump nozzle.
Further information on fuel and fuel quality
(Y page 373). Refuelling
General information Pay attention to the important safety notes
(Y
page 161).
If you unlock/lock the vehicle from the outside, the fuel filler flap also unlocks/locks.
The position of the 8fuel filler cap is dis-
played on the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi-
cle.
To open the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Instruction label on the fuel type to be refu-
elled 162
RefuellingDriving and parking

X
Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0.
This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and refuel.
X Only fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Refuelling
163Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0. This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 144).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 144).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 83). The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 84).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. When the supply of AdBlue
®
is down to approx-
imately 3.0 l,the Refill AdBlue See
Refill AdBlue See
Owner’s Owner’s Manual
Manualmessage is shown on the mul-
tifunction display.
If you drive the vehicle at a speed greater than
15 km/h after topping up, the Refill
Refill AdBlue AdBlue
See Owner’s Manual
See Owner’s Manual message disappears
after approximately one minute. 164
RefuellingDriving an
d parking

When the AdBlue
®
supply drops to a minimum,
the Refill AdBlue No start in ... mi
Refill AdBlue No start in ... mi
message is shown on the multifunction display.
When the Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
...
mi
mi message is shown on the multifunction dis-
play, you can still drive the vehicle over the dis-
tance shown. If AdBlue ®
is not topped up, you
will subsequently be unable to start the
engine. If the Refill AdBlue Start not
Refill AdBlue Start not
possible
possible message appears on the multifunc-
tion display and the engine does not start, you
must top up AdBlue ®
.
X Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Do not swallow AdBlue ®
or let it come into con-
tact with your skin, eyes or clothing. Keep
AdBlue ®
away from children. If you or others come into contact with AdBlue
®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
while refilling should be rinsed
immediately with water, or remove AdBlue ®
with a moist cloth and cold water. If AdBlue ®
has already crystallised, use a sponge and
cold water to clean the area. AdBlue ®
residue
crystallises after a certain amount of time and
soils the affected surfaces.
! AdBlue ®
is not a fuel additive and must not
be added to the fuel tank. If AdBlue ®
is added
to the fuel tank, this can lead to engine dam- age.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also top
up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the AdBlue ®
tank has been completely filled. Do not fill the Refuelling
165Driving and parking Z

AdBlue
®
tank any further. AdBlue ®
may leak
out.
To avoid transporting already opened refill con-
tainers in the vehicle, completely empty refill
bottles or canisters when filling the AdBlue ®
tank, if possible.
Further information on AdBlue ®
(Y page 376).
Opening/closing the AdBlue ®
filler cap X
To open:switch the ignition off.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn blue AdBlue ®
filler cap ;anti-clockwise
and remove it.
AdBlue ®
filler cap ;is secured with a plastic
strip.
X To close:fit AdBlue ®
filler cap ;onto the
filler neck and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow :.
X Drive at a speed greater than 15 km/h.
The Refill AdBlue See Owner’s Manual
Refill AdBlue See Owner’s Manual
message disappears after approximately one
minute.
If the Refill AdBlue See Owner’s Manual Refill AdBlue See Owner’s Manual
message continues to be shown on the multi-
function display, you must top up with more
AdBlue ®
.
i The fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
AdBlue ®
refill canisters !
Do not tighten the disposable hose too
firmly. The disposable hose could otherwise
be damaged and AdBlue ®
may leak out. X
Unscrew the cap from the opening on top of
AdBlue ®
refill canister ;.
X Place disposable hose :on the opening of
AdBlue ®
refill canister ;and screw it on
clockwise until hand-tight.
Disposable hose :remains closed until you
fasten disposable hose :to the AdBlue ®
filler neck of the vehicle. X
Place disposable hose :on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos- able hose :is sufficiently secured.
X Lift up and tip AdBlue ®
refill canister ;.
Filling stops when the AdBlue ®
tank is com-
pletely filled. Do not fill the AdBlue ®
tank any
further. AdBlue ®
refill canister ;can be
removed when it has been only partially emp-
tied.
X Turn disposable hose :on the filler neck of
the vehicle anti-clockwise and remove it.
X Turn disposable hose :on the opening of
AdBlue ®
refill canister ;anti-clockwise and
remove it.
X Reseal AdBlue ®
refill canister ;with the cap.
AdBlue ®
refill canisters are available at many
filling stations or at a qualified specialist work- 166
RefuellingDriving an
d parking

shop. AdBlue
®
refill canisters are often sold with
a filler hose. A filler hose that does not exactly fit
the vehicle's AdBlue ®
tank offers no overfill pro-
tection. AdBlue ®
may leak out as a result of
overfilling. Mercedes-Benz offers a special dis-
posable hose with overfill protection. You can
obtain this from any Mercedes-Benz Service
Centre. AdBlue ®
is available in a variety of con-
tainers and receptacles. Use the disposable
hose only with the Mercedes-Benz AdBlue ®
refill
canisters.
AdBlue ®
refill bottle !
Only screw on the AdBlue ®
refill bottle so
that it is hand-tight. Otherwise, the thread of
the AdBlue ®
refill bottle could be damaged
and AdBlue ®
could leak out. X
Unscrew the protective cap from AdBlue ®
refill bottle :.
X Place AdBlue ®
refill bottle :on the filler
neck as shown and screw it on clockwise until hand-tight.
X Press AdBlue ®
refill bottle :towards the
filler neck.
The AdBlue ®
tank is filled. This could take up
to one minute.
When AdBlue ®
refill bottle :is no longer
pressed, filling stops and the bottle may be
removed again after being only partially emp- tied.
X Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill
bottle :again.
AdBlue ®
refill bottles are available at many fill-
ing stations or at a qualified specialist work-
shop. Refill bottles without a threaded seal offer no overfill protection. AdBlue
®
may leak out as a
result of overfilling. Mercedes-Benz offers spe-
cial refill bottles with a threaded cap. These are
available at any Mercedes-Benz Service Centre. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position Pand the
key must be removed from the ignition lock
R the front wheels must be turned towards the
kerb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar Parking
167Driving and parking Z