refuelling MERCEDES-BENZ GLC COUPE 2016 Owners Manual

Index
....................................................... 4Digital Owner's Manual
......................25
Introduction .......................................... .25
Operation ............................................... 25 Introduction
......................................... 26
Environmental protection ......................26
Genuine Mercedes-Benz parts .............. .26
Owner's Manual .....................................27
Operating safety .................................... 27
QR code for rescue card ........................ 30
Data stored in the vehicle ......................30
Copyright information ............................ 31 At a glance
........................................... 32
Cockpit .................................................. 32
Instrument cluster ................................ .34
Multifunction steering wheel ................. 35
Centre console ...................................... 36
Overhead control panel .........................39
Door control panel ................................. 40 Safety
................................................... 41
Panic alarm ............................................ 41
Occupant safety .................................... 41
Children in the vehicle ........................... 56
Pets in the vehicle ................................. 67
Driving safety systems ........................... 68
Protection against theft ........................ .79Opening and closing
...........................82
Key ........................................................ 82
Doors ..................................................... 88
Luggage compartment ........................... 90
Side windows ......................................... 95
Sliding sunroof ....................................... 98 Seats, steering wheel and mirrors
..101
Correct driver's seat position .............. 101
Seats ................................................... 101
Steering wheel .....................................1 08
Mirrors ................................................. 110
Memory function ................................. 113 Lights and windscreen wipers
.........115
Exterior lighting ................................... 115
Interior lighting ................................... .121
Replacing bulbs ................................... 121
Windscreen wipers .............................. 123 Climate control
................................. 127
Overview of climate control systems ... 127
Operating the climate control system .. 129 Air vents .............................................. 141 Driving and parking
..........................143
Running-in notes .................................. 143
Driving ................................................. 143
DYNAMIC SELECT switch .................... 152
Automatic transmission ....................... 153
Refuelling ............................................. 161
Parking ................................................ 167
Driving tips .......................................... 170
Driving systems ................................... 174
Towing a trailer ................................... .218
Bicycle rack ......................................... 225 On-board computer and displays
....228
Important safety notes ........................ 228
Displays and operation ........................ 228
Menus and submenus ......................... 232
Display messages ................................ 248
Warning and indicator lamps in the
instrument cluster ............................... 280 Multimedia system
...........................292
General notes ...................................... 292
Important safety notes ........................ 292
Function restrictions ............................ 292
Operating system ................................ 292 Stowing and features
.......................305
Stowage areas ..................................... 305
Features .............................................. 315 Maintenance and care
......................325
Engine compartment ........................... 325
ASSYST PLUS ...................................... 330 2
Contents

Exterior lighting
Cleaning ........................................ .334
Settings options ............................ .115
see Lights
Exterior mirrors
Adjusting ....................................... 111
Anti-dazzle mode (automatic) ....... .112
Folding in/out (automatically) ....... 112
Folding in/out (electrically) ........... 111
Out of position (troubleshooting) ... 112
Parking position ............................. 112
Resetting ....................................... 111
Storing settings (memory func-
tion) ............................................... 113 F
Fault message see Display messages
Favourites
Overview ........................................ 295
Features ............................................. 315
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 339
First-aid kit ......................................... 339
Fitting a wheel
Fitting a wheel ............................... 367
Lowering the vehicle ...................... 368
Preparing the vehicle ..................... 365
Raising the vehicl e......................... 366
Removing a whee l.......................... 367
Securing the vehicle against roll-
ing away ........................................ 365
Fitting/removing
front wheel arch cover ................... 123
Flat tyre
Changing a wheel/fitting the
spare whee l................................... 364
MOExtended tyre s......................... 341
Preparing the vehicle ..................... 341
TIREFIT kit ...................................... 342
see Emergency spare wheel
Floormat ............................................. 324
Foglamps (extended range) .............. 118
Frequencies
Mobile phone ................................. 371
Two-way radio ................................ 371 Front-passenger front airbag deac-
tivation
Display message ............................ 259
Front-passenger front airbag deac-
tivation system
Operation ......................................... 49
Problems ......................................... 53
System self-test ............................... 52
Fuel
Additives ........................................ 375
Consumption statistics .................. 233
Displaying the current consump-
tion ................................................ 233
Displaying the rang e...................... 233
Driving tips .................................... 170
E10 ................................................ 374
Fuel gaug e....................................... 34
Grade (petrol) ................................ 374
Important safety notes .................. 374
Low outside temperature s............. 376
Notes for GLC 300 4MATIC
Coupé, Mercedes-AMG GLC 43
4MATIC Coup é............................... 375
Problem (malfunction) ................... 164
Quality (diesel )............................... 375
Refuelling ....................................... 161
Tank content/reserve fue l............. 374
Fuel filler flap
Closing ........................................... 163
Opening ......................................... 162
Fuel filter (white display message) .. 265
Fuel level
Calling up the range (on-board
computer) ...................................... 233
Gaug e.............................................. 34
Fuel tank
Capacity ........................................ 374
Problem (malfunction) ................... 164
Fuses
Allocation chart ............................. 355
Before changing ............................. 354
Dashboard fuse box ....................... 354
Fuse box in the engine compart-
ment .............................................. 355
Fuse box in the front-passenger
footwell .......................................... 354
Fuse box in the luggage compart-
ment .............................................. 355 12
Index

Tow-away protection ........................ 80
Protection of the environment
General notes ..................................26
Pulling away
Automatic transmission ................. 146
General notes ................................ 146
Hill start assist ...............................1 47
Trailer ............................................ 147 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 30
Qualified specialist workshop ........... 30
Quick access for audio and tele-
phone
Changing the station/music
track .............................................. 295 R
RACETIMER (on-board computer) .... 247
Radiator cover ................................... 326
Radio
Selecting a station ......................... 236
Radio mode
See also Digital Owner's Manual ... 292
Radio-based vehicle components
Declaration of conformity ................ 28
Rain closing feature
Sliding sunroof ................................. 99
Reading lamp ..................................... 121
Rear compartment
Setting the air vents ..................... .141
Setting the airflow ......................... 132
Setting the temperature ................ 131
Rear foglamp
Display message ............................ 261
Switching on/off ........................... 116
Rear seat
Display message ............................ 277
Rear window heating
Problem (fault) ............................... 133
Switching on/off ........................... 133
Rear-compartment seat belt sta-
tus indicator ........................................ 46 Rear-view mirror
Anti-dazzle mode (automatic) ....... .112
Dipping (manual) ........................... 110
Recuperation display ........................ 233
Reflective safety vest ....................... 338
Refuelling
AdBlue ®
......................................... 164
Fuel gauge ....................................... 34
Important safety notes .................. 161
Refuelling process ......................... 162
see Fuel
Remote control
Auxiliary heating/ventilation .......... 139
Changing the batteries (auxiliary
heating) ......................................... 140
Replacing bulbs
Dipped-beam headlamps .............. .122
Fitting/removing the cover (front
wheel arch) ................................... .123
Important safety notes .................. 121
Main-beam headlamps ................... 122
Overview of bulb types .................. 122
Turn signals (front) ......................... 123
Replacing the battery (auxiliary
heating remote control) .................... 140
Rescue card ......................................... 30
Reserve (fuel tank)
see Fuel
Reserve fuel
Display message ............................ 265
Warning lamp ................................. 286
Residual heat (climate control) ........135
Restraint system
Display message ............................ 257
Introduction ..................................... 41
Warning lamp ................................. 286
Warning lamp (function) ................... 42
Rev counter ........................................ 229
Reversing camera
"Reverse parking" function ............ 200
Cleaning instructions ..................... 335
Coupling up a trailer function ....... .201
Display in the multimedia system .. 199
General notes ................................ 198
Object detection (function/
notes) ............................................ 202
Switching on/off ........................... 198 18
Index

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. The acceleration charac-
teristics are deteriorat-
ing.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is possible to shift only into
secondgear and reverse gear.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section only applies to vehicles with all-
wheel drive (4MATIC). The front and rear axles
are constantly driven.
! Performance tests may only be carried out
on a two-axle roller dynamometer. Otherwise,
the braking system or the transfer case could be damaged. Contact a qualified specialist
workshop for more information on perform-
ance tests.
! Since ESP ®
engages automatically, the igni-
tion must be switched off (the key or Start/
Stop button must be in position 0or 1) if:
R the electric parking brake is being tested
using a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles with
4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren. Refuelling
161Driving and parking
Z

If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek
immediate medical attention.
R If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up.
Do not get back into the vehicle during the refu-
elling process, otherwise electrostatic charge
could build up again. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel can
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, fuel can enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
If you overfill the fuel tank, some fuel may spray
out when you remove the fuel pump nozzle.
Further information on fuel and fuel quality
(Y page 373). Refuelling
General information Pay attention to the important safety notes
(Y
page 161).
If you unlock/lock the vehicle from the outside, the fuel filler flap also unlocks/locks.
The position of the 8fuel filler cap is dis-
played on the instrument cluster. The arrow next
to the filling pump indicates the side of the vehi-
cle.
To open the fuel filler flap :
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Instruction label on the fuel type to be refu-
elled 162
RefuellingDriving and parking

X
Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function
or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0.
This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on the
inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and refuel.
X Only fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle. Refuelling
163Driving and parking Z

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start function or KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics now have status 0. This is the same as the
key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5 l of diesel.
X Turn the ignition on for approximately ten seconds (Y page 144).
X Start the engine continuously for a maximum of ten seconds until it
runs smoothly.
If the engine does not start: X Turn the ignition on again for a maximum of ten seconds
(Y page 144).
X Start the engine again continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 83). The key battery is weak or discharged.
X Unlock the vehicle using the emergency key element (Y page 84).The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent AdBlue ®
. When the supply of AdBlue
®
is down to approx-
imately 3.0 l,the Refill AdBlue See
Refill AdBlue See
Owner’s Owner’s Manual
Manualmessage is shown on the mul-
tifunction display.
If you drive the vehicle at a speed greater than
15 km/h after topping up, the Refill
Refill AdBlue AdBlue
See Owner’s Manual
See Owner’s Manual message disappears
after approximately one minute. 164
RefuellingDriving an
d parking

When the AdBlue
®
supply drops to a minimum,
the Refill AdBlue No start in ... mi
Refill AdBlue No start in ... mi
message is shown on the multifunction display.
When the Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
...
mi
mi message is shown on the multifunction dis-
play, you can still drive the vehicle over the dis-
tance shown. If AdBlue ®
is not topped up, you
will subsequently be unable to start the
engine. If the Refill AdBlue Start not
Refill AdBlue Start not
possible
possible message appears on the multifunc-
tion display and the engine does not start, you
must top up AdBlue ®
.
X Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 seconds.
X Start the engine.
i You can also have the AdBlue ®
tank refilled
at a qualified specialist workshop.
Before driving your vehicle outside Europe, have
the AdBlue ®
supply checked at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust gas
aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service
Centre.
Important safety notes AdBlue
®
is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts of
ammonia vapour may be released.
Ammonia vapours have a pungent odour and are
particularly irritating to the skin, mucous mem-
branes and eyes. You may experience a burning sensation in your eyes, nose and throat. You
may also experience coughing and watery eyes.
Do not inhale any ammonia vapours that may be
released. Fill the AdBlue ®
tank only in well-ven-
tilated areas.
Do not swallow AdBlue ®
or let it come into con-
tact with your skin, eyes or clothing. Keep
AdBlue ®
away from children. If you or others come into contact with AdBlue
®
,
observe the following:
R immediately rinse AdBlue ®
off your skin with
soap and water.
R if AdBlue ®
comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical attention immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immediately.
R change immediately out of clothing that has
come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC exhaust
gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehicle
must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoided.
Filling a vehicle standing on an uneven sur-
face is not permitted. There is a danger of
overfilling, which can cause damage to Blue-
TEC exhaust gas aftertreatment components.
! Surfaces which have come into contact with
AdBlue ®
while refilling should be rinsed
immediately with water, or remove AdBlue ®
with a moist cloth and cold water. If AdBlue ®
has already crystallised, use a sponge and
cold water to clean the area. AdBlue ®
residue
crystallises after a certain amount of time and
soils the affected surfaces.
! AdBlue ®
is not a fuel additive and must not
be added to the fuel tank. If AdBlue ®
is added
to the fuel tank, this can lead to engine dam- age.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also top
up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automati-
cally during filling at a filling pump, the AdBlue ®
tank has been completely filled. Do not fill the Refuelling
165Driving and parking Z

AdBlue
®
tank any further. AdBlue ®
may leak
out.
To avoid transporting already opened refill con-
tainers in the vehicle, completely empty refill
bottles or canisters when filling the AdBlue ®
tank, if possible.
Further information on AdBlue ®
(Y page 376).
Opening/closing the AdBlue ®
filler cap X
To open:switch the ignition off.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings open.
X Turn blue AdBlue ®
filler cap ;anti-clockwise
and remove it.
AdBlue ®
filler cap ;is secured with a plastic
strip.
X To close:fit AdBlue ®
filler cap ;onto the
filler neck and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow :.
X Drive at a speed greater than 15 km/h.
The Refill AdBlue See Owner’s Manual
Refill AdBlue See Owner’s Manual
message disappears after approximately one
minute.
If the Refill AdBlue See Owner’s Manual Refill AdBlue See Owner’s Manual
message continues to be shown on the multi-
function display, you must top up with more
AdBlue ®
.
i The fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
AdBlue ®
refill canisters !
Do not tighten the disposable hose too
firmly. The disposable hose could otherwise
be damaged and AdBlue ®
may leak out. X
Unscrew the cap from the opening on top of
AdBlue ®
refill canister ;.
X Place disposable hose :on the opening of
AdBlue ®
refill canister ;and screw it on
clockwise until hand-tight.
Disposable hose :remains closed until you
fasten disposable hose :to the AdBlue ®
filler neck of the vehicle. X
Place disposable hose :on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos- able hose :is sufficiently secured.
X Lift up and tip AdBlue ®
refill canister ;.
Filling stops when the AdBlue ®
tank is com-
pletely filled. Do not fill the AdBlue ®
tank any
further. AdBlue ®
refill canister ;can be
removed when it has been only partially emp-
tied.
X Turn disposable hose :on the filler neck of
the vehicle anti-clockwise and remove it.
X Turn disposable hose :on the opening of
AdBlue ®
refill canister ;anti-clockwise and
remove it.
X Reseal AdBlue ®
refill canister ;with the cap.
AdBlue ®
refill canisters are available at many
filling stations or at a qualified specialist work- 166
RefuellingDriving an
d parking

Display messages
Possible causes/consequences and
M
MSolutions 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the engine oil level when next refuelling, at the latest
(Y page 327).
X If necessary, top up the engine oil (Y page 328).
If you have to top up the engine oil frequently:
X Contact a qualified specialist workshop and have the engine
checked.
Information on approved engine oils can be obtained from a qualified specialist workshop or on the internet at http://bevo.mercedes-
benz.com. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. C There is very little fuel in the fuel tank.
Operation of the auxiliary heating is deactivated.
X You must refuel at the nearest filling station. ¸
Replace air cleaner Replace air cleaner Vehicles with a diesel engine:
The engine air filter is dirty and must be replaced.
X Consult a qualified specialist workshop. !
Clean the fuel fil‐ Clean the fuel fil‐
ter ter Vehicles with a diesel engine:
There is water in the fuel filter. The water must be drained off.
X Consult a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning tone
also sounds.
X Refill AdBlue ®
as soon as possible (Y page 164).Refill AdBlue No Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is sufficient only for the indicated distance. A warn-
ing tone also sounds.
X Refill AdBlue ®
immediately (Y page 164).
i If you drive the vehicle at speeds greater than 15 km/h, the
Refill
Refill AdBlue
AdBlueNo
Nostart
start in
in...
... mi
mimessage disappears after
approximately one minute. Display
messages
265On-board computer and displays Z