MERCEDES-BENZ GLC COUPE 2020 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2020, Model line: GLC COUPE, Model: MERCEDES-BENZ GLC COUPE 2020Pages: 610
Page 371 of 610

Blue
tooth®
pr ofile ove rview Blue
tooth®
pr ofile
of the mobi lephon eFu
nction
PB AP (Phone Book
Access Profile) Cont
actsar eaut o‐
matic allydispla yedin
th emultimedia sys‐
te m
MAP (Messag e
Access Profile) Messag
efunc tions
can beused Te
lephon yoper ating mod esove rview
Depen dingonyour equipme nt,th efo llo wing tel‐
ephon yoper atingmodes areav ailable:
R Amobi lephon eis con nectedto themultime‐
dia system viaBlue tooth®
(/ pag e369).
R Twomobile phones areconn ectedwithth e
multime diasystem viaBlue tooth®
(tw o
phone mode) (/page37 0).
- Youcan useallthefunc tionsof themulti‐
media system withth emobile phonein
th efo re grou nd . -
Youcan recei veinc omin gcalls andmes‐
sag eswit hth emobile phoneinthebac k‐
gr ound.
Yo ucan interch ang eth emobile phonein
th efo re grou nd and background anytim e
(/ page37 0).
% Irre spectiv eof this, Blue tooth®
audio func‐
tio nalit ycan byused withan ymob ilephon e
(/ page40 4).
Inf orma tionon telephon y
The follo wing situat ionscanlead tothecall
being discon nectedwhile theve hicle isin
mo tion:
R ther eis insuf ficie ntnetworkco verage inthe
ar ea
R youmo vefrom one transmis sion/reception
st atio nto ano ther and nocomm unication
ch ann elsarefree
R theSIM cardused isno tcom patible withth e
ne tworkav ailable
R amobi lephon ewit h"T winc ard" islogg edinto
th ene tworkwit hth esecon dSIM cardat the
same time The
multimedia system suppor tscalls inHD
Vo ice ®
forim prov ed speec hqu alit y.Arequ ire‐
men tfo rth is isthat themobile phoneandthe
mobil ephone networkpr ov ider oftheper son
yo uar ecalli ngsuppo rtHD Voice ®
.
Depe ndingon thequ alit yof thecon nect ion,the
vo ice qualit yma yfluct uate.
Connect ingamob ilephone
Re quirement s:
R Blue tooth®
is act ivat ed on themobile phone
(see themanuf acturer'soper ating instruc‐
tion s).
R Blue tooth®
is act ivat ed on themultimedia
sy stem (/ page31 2).
Mul timedi asy stem:
4 © 5
Phone
Sear ching fora mob ile pho ne #
Select í. #
Select Connect NewDevice. MBU
Xmu ltimed iasystem 369
Page 372 of 610

Connect
ingamob ilephone (authoriza tion
using SecureSim plePairing) #
Selec ta mobile phone. #
Acode isdispla yedin themultimedia system
and onthemobile phone. #
Ifth ecodes match: con firm thecode on
th emobile phone.
% Forolde rmobil ephone models,ent eraone
to sixt een-digit numbercodeonthemobile
phone andonthemultimedia system for
aut hor izat ion.
% Upto15 mobil ephones canbeauthor ized
on themultimedia system.
Au thor ized mobile phones arere connect ed
au tomatical ly.
% The conn ectedmobile phonecanalso be
used asBlue tooth®
audio equipme nt
(/ page40 4).
Connect ingasecond mobilephone (two
ph one mod e)
Re quirement s:
R Atleas tone mobile phoneis alr eady connec‐
te dto themultimedia system viaBlue tooth®
. Multimedia
system:
4 © 5
Phone #
Select í. #
Select Connec tNew Devic e. #
Select themobile phone. #
Select
The select edmobile phoneiscon nect edto
th emultimedia system.
Fu nctions ofthemobil eph one intw oph one
mod e
Fu nctions overview Mobile
phoneinthe
fo re gr ound Mobile
phone inthe
bac kground
Fu llra ng eof func ‐
tio ns Incom
ingcallsand
mes sage s Int
erch angi ngmobi lephone s(tw ophone
mode)
Mul timedi asy stem:
4 © 5
Phone
Bo th mobil ephones aresho wnindivi duallyin
sepa rate tabs. #
Select theta bwit hth edesir edmobile
phone.
The mobile phoneintheselect edtabis the
mobil ephone inthefo re grou nd .
Wi th theexc eption oftelephon ese ttings ,th e
submenus inthete lephon emen ure lat eto
th emobile phoneinthefo re grou nd .In the
te lephon ese ttings ,se ttings canbemade for
bo th mobil ephones.
Changi ngthefun ction ofamobil eph one
Multi media system:
4 © 5
Phone
Ac tiv atin gafunc tion #
Select í. 37
0
MBUX multimedia system
Page 373 of 610

#
Select agr ay symbol intheline ofamobile
phone.
The corresponding functionisactiv ated.
Deactiv atingafunction #
Select í. #
One function isactiv e:select thecolor
symbol intheline ofamobile phone.
The mobile phoneisdiscon nectedfrom the
multime diasystem. #
Severalfunct ionsareactiv e:select acolor
symbol intheline ofamobile phone.
The corresponding functionisdeactiv ated.
Re plac ingmobi lephon es
Mu ltimed iasystem:
4 © 5
Phone #
Select í. #
No author ized mobi lephone availab le:
sele ctConnect NewDevice . #
Select amobi lephone. #
Newly author ized mobi lephone :conf irm
th enumber codeonthemobile phone. Using
insing letelephone mode #
Selec t
A ne wlyaut hor ized mobile phoneis con nec‐
te din sing letelephon emode.
If th emobile phonehasalready been author‐
ized andconnect edinsing letelephon e
mode, itis con nectedag ain insing letele‐
phon emode.
If amobile phonehas already been author‐
ized andconnectedin twophone modewith
ano ther mobile phone, itwill becon nect edin
futur ein sing letelephon emode.
Using intw oph one mod e #
Selec t
A ne wlyaut hor ized mobile phoneis con nec‐
te dwit hth eselect edmobile phoneintwo
phone mode.
If th emobile phonehasalready been author‐
ized andconnect edinsing letelephon e
mode, itwill becon nectedin futur ewit hth e
select edmobile phoneintwophone mode. If
th emobile phonewaspr ev iousl ycon nec‐
te dwit hano ther mobile phone, this con nec‐
tion iscan celed.
Disconnecting/d e-authorizing amobil e
ph one
Mult imedia system:
4 © 5
Phone #
Select í. #
Select 0062intheline ofthemobile phone. #
Todisc onnect: select Disco nnect .
If ap plica ble, themobile phonewillbeaut o‐
maticall yre connect edwhe nth eve hicle is
ne xt star ted. #
Tode-author ize:sel ect Dea utho rize.
In fo rm ation onNearField Comm unication
(NFC)
NFC enabl esshor t-ra ng ewi reless datatransf er
or (re)con nection ofamobile phonewit hth e
multime diasystem. MBUX
multimedia system 37
1
Page 374 of 610

The
follo wing functionsar eav ailable without
ha vin gaut hor izedamobi lephon e:
R Trans ferring aURL oracon tact to be viewe d
in themultimedia system (see themanuf ac‐
tur er's oper ating instruction s).
R Setting uptheve hicle's Wi-Fi acce ssdata via
th esy stem settings (/page31 4).
Fu rther information canbeobt ained at:http: //
www .mercedes-benz .com/connect
Se tting there cep tion andtrans mis sion vol‐
um e
Re quirement s:
R Amobile phoneis con nected(/ page369) .
Multimedia system:
4 © 5
Phone 5
5 Z
This function ensur esoptimal languag equ alit y.
% Please note that there spectiv emobile
phone mustbe select edforadju stment of
th ere cep tion andtransm ission volume. #
Selec tVolume. #
Setth ere cep tion andtransm ission volume
using Recept ionand Tran smiss ion.
Fu rther information onthere comme ndedrecep‐
tion andtransm ission volume: http:/ /
www .mercedes-ben z.com/ connect
Se tting theringt one
Multimedia system:
4 © 5
Phone 5
5 Z #
Select Rington es. #
Setth eringt one.
% Ifth emobile phonesuppor tsthetra nsf erof
th eringt one, youwill hear theringt one of
th emobile phoneinstead ofthat oftheve hi‐
cle.
St arting/ stopping mobilephon evo ice recog‐
nit ion
Re quirement s:
R The mobile phonein thefo re ground iscon‐
nect edwithth emultimedia system
(/ page369). St
arting mobi lephone voice recognit ion #
Press and hold the£ buttononthemulti‐
func tion steer ing wheel formor eth an one
sec ond.
Yo ucan usemob ilephon evo ice recogni tion.
St opp ingmobil eph one voice recognit ion #
Press the0063 or0076 buttononthemulti‐
func tion steer ing wheel.
% Ifamobile phoneiscon nect edvia Smar t‐
phone Integr ation, thevo ice recogni tionof
th is mobile phoneis star tedor stopped. Calls
Using
thete lephone
Multime diasystem:
4 © 5
Phone
Making acall byent ering thenum bers #
Sele ct_. #
Entera number . #
Select R.
The callismade . 37
2
MBUX multimedia system
Page 375 of 610

Ac
cep tingacall #
Select R Accep t.
Re jec tingaca ll #
Select k Reject .
En din gaca ll #
Select k.
Ac tiv atin gfun ctionsdur ingacal l
The follo wing functionsar eav ailable during a
call:
k EndCall
m Microph oneOff
_ NumericKeypad (showto send DTMF
to nes)
0081 AddCall
h Transfe rto Pho ne(anacti vecal lin ha nds-
fr ee mod eis transf erredove rto thete le‐
phon e) #
Selec ta func tion.
Conduct ingcalls withse ve ralpar ticip ants
Re quirement s: R
Ther eis an act ive call (/ page37 2).
R Ano ther call isbeing made.
Switc hingbetw een calls #
Select thecon tact.
The select edcallis acti ve.The other call is
on hold.
Ac tiv atin gacal lon hol d #
Select thecon tact of thecall onhold.
Conducting aconf erence call #
Select iCreate Confer. Call.
The newpar ticipan tis included inthecon fer‐
ence call.
Endin gan activ ecall #
Select kEndCall.
% Onsome mobilephones, thecall onhold is
activ ated assoon astheactiv ecall isended.
Ac cep ting/r eject ingawa iting call
Re quirement s:
R Ther eis an act ive call (/ page37 2). If
yo ure cei veacall while already inacall, a
mes sageis displa yed.
Depen dingonthemobile phoneandmobile net‐
wo rkoper ator youwill hear acall- waitin gsound .
In addition ,in twophon emode youwill hear an
aco ustic sign alwhen thecall goes thro ugh tothe
ot her (notye tacti ve)mobile phone. #
Selec tR Accept.
The incomin gcall isactiv e.
If onl yone mobile phoneiscon nectedwit h
th emultimedia system, thepr ev ious callwill
be put onhold.
If dur ing acall youacc epta call withth e
ot her mobile phonewhenintwophone mode
th en theex istin gcall isended . #
Selec tk Reject.
% This function andbeha viordepen dson your
mob ilephon ene tworkpr ov ider andthe
mobil ephone (seethemanuf acturer'soper‐
ating instruction s). MBUX
multimedia system 37
3
Page 376 of 610

Contact
s Inf
orma tion abou tth econtact smenu
The contacts menu contains allcont acts from
ex istin gdat asour ces, e.g.mobile phoneor dat a
st or ag emedium.
Depending onthedat asour ce,itis possible to
sa ve /loa dth efo llo wing numb erofcon tacts:
R Perm anen tly sa ve dcon tacts: 3,000 entries
R Contacts loaded from themobile phone:
5,000 entries per mobile phone
Fr om thecon tacts menu ,yo ucan perform the
fo llo wing actions :
R Mak eacall, forex am ple call acon tact
(/ page 375)
R Navig ation (/page33 1)
R Com pose messa ges(/ page37 9)
R Addition alop tion s(/ page37 6)
If amo bileph oneis connect edtothemultimedia
sy stem (/ page369) andautomatic callingup
(/ page37 4) isac tiv ated ,th emobile phone's
con tacts aredispl ayed intheaddr essbook . The
multimedia system can showsugg estion s
based onfreq uentl yused contacts aswellas
inc omin gand outgo ingcalls (/page29 4).
These aresho wnattheto pof thecon tact list .
Do wnloa dingmob ilephone conta cts
Mult imediasystem:
4 © 5
Phone 5
5 Z #
Select Contac ts&Recent Calls.
Au tomatic ally #
Ifth eSync hroniz eContac tsAutom atically
func tion isno tactiv e:activ ateth efunc tion
by pressing once.
Manu ally #
Ifth eSync hroniz eContac tsAutom atically
func tion isactiv e:deactiv ateth efunc tion by
pr essing once. #
Select SynchronizeContac ts.
Yo ucan seefrom thest atus ofcon troller tothe
ri ght oftheSync hroniz eContac tsAutom atically
displa yte xt wh ether thefunc tion isactiv e. Calling
upcontacts
Multimedia system:
4 © 5
Phone 5
g
The follo wing option scan beused tosear chfor
cont acts:
R searching byinit ials
R sear ching bynam e
R searching byphone number #
Enterch aract ersint oth esear chfield. #
Select thecon tact.
A cont actcan cont ain th efo llo wing details:
R phon enumb ers
R navig ation addresses
R geo-coor dinates
R Interne taddr ess
R e-mail addresses
R voice tag(if set)
R relation (ifset) 37
4
MBUX multimedia system
Page 377 of 610

Edit
ingthefo rm atofaco ntact's name
Mul timedi asy stem:
4 © 5
Phone 5
Z #
Select General. #
Select NameFormat.
The follo wing option sar eav ailable:
R Last Name ,Fir stName
R Last Name FirstName
R FirstName LastName #
Select anoptio n. Ov
ervie wof impor tingcontact s
Contact sfrom various sour ces Sour
ce Requirement s
ò USBdevice TheUSB device is
con nectedwit hth e
USB port.
ñ Bluetooth®
con‐
nectio n If
th esendin gof
vCar dsvia Blue tooth®
is suppor ted, vCar ds
can berecei vedon
mobile phones ornet‐
book s,forex am ple.
Blue tooth®
is act iva‐
te din themultimedia
sy stem and onthe
re spectiv ede vice
(see themanuf actur‐
er's oper ating instruc‐
tion s). Im
por ting contacts intoth econtact smenu
Multi media system:
4 © 5
Phone 5
Z 5
General
5 Import Contacts #
Select amobile phone
whic hth econ tacts should be impor ted. #
Select anoption .
Sa ving amobile phonecontact
Multimedia system:
4 © 5
Phone 5
g #
Select ó0048 intheline ofthemobile
phone contact. #
Sele ct0062. #
Sele ctSave toVeh icle. #
Sele ctYes .
The cont actsave din themultimedia system
is identif iedbytheq symbol.
Calling acontact
Multimedia system:
4 © 5
Phone 5
g #
Select ªSearch forContac ts. MBUX
multimedia system 37
5
Page 378 of 610

#
Entercharact ersint oth esear chfield. #
Select thecon tact. #
Sele ctthete lephon enumb er.
The numb erisdialed.
Selecting further options inthecontact s
menu
Multi media system:
4 © 5
Phone 5
g #
Select 0048intheline ofthecon tact. #
Sele ct0062.
Depe nding onthestor ed dat a,thefo llo wing
op tion sar eav ailable:
R Add VoiceTag/ DeleteVoic eTag
R Set Relat ionship /Delet eRelat ionship
R Sen dDT MF Tones(for anum berwithDT MF
to nes)
The func tionis available whenacall isact ive. #
Select anoptio n. Select
ingoption sfo rsug gestions inthecon‐
tacts menu
Re quirement s:
R Apr ofile has been creat ed(/ page289 ).
R The Allow ContactSugges tionsse tting is
switc hedon(/ page29 4).
Multime diasystem:
4 © 5
Phone #
Select +Recent Calls. #
Select Vintheline ofasugg estedcon ‐
ta ct.
The follo wing option sar eav ailable:
R Sav eas Fav orite
The sugg estio ns aresa ve das global
fa vo rite sand donotappea ron thehome
scr een.
R NoLonger Suggest #
Select anoption .
Dele ting contacts
Re quirement s:
R The contacts aresa ve din theve hicle. R
Todele tean ind ividual contact, this has been
im por tedmanuall yint oth eve hicle.
Multimedia system:
4 © 5
Phone
Dele ting allcontacts #
Select Z. #
Select General. #
Select DeleteContac ts. #
Select anoption .
Dele ting acontact #
Select g. #
Select 0048intheline ofthecon tact. #
Sele ct0062. #
Sele ctDele teCo ntact . #
Sele ctYes .
Sa vin gaco ntact asafa vo rite
Multimedia system:
4 © 5
Phone 5
0074 Add Favorit es #
Select acon tact. 37
6
MBUX multimedia system
Page 379 of 610

#
Select 0048 intheline ofthecon tact. #
Sele ctthete lephon enumb er.
The contact isstor ed asafa vo rite inthete le‐
phon emen uove rview.
Dele ting favo rite sin thete lephone menu
ove rview
Multime diasystem:
4 © #
Select afa vo rite inthete lephon emen uov er‐
vie w(/ page37 6). #
Press and hold thefa vo rite . #
Select Dele te. #
Select Yes.
De leting allfavo rite s #
Tapon © inthemedia display. #
Select Pho ne. #
Select Z. #
Select thecon nect edtelephon e. #
Selec tCont acts& Recen tCalls. #
Selec tDelet eAll Favo rites.
A pop- upwindo wappear s:Do you want to
delet eall favor ites? #
Selec tYes. Call
list Ov
ervie wof thecall list
Dep endingonwhe ther your mob ilephon esup‐
por tsthePB AP Blue tooth®
pr ofile ornot,th is
can have differe nt effects onthepr esent ation
and func tionsof thecall list.
If th ePB AP Blue tooth®
pr ofile issuppor ted, the
ef fects are asfollo ws :
R The calllists from themobile phonearedis‐
pla yedin themultimedia system.
R When connect ingthemobile phone, youma y
ha ve toconf irm thecon nect ionforth ePB AP
Blue tooth®
pr ofile. If
th ePB AP Blue tooth®
pr ofile isno tsuppor ted,
th eef fects areas follo ws :
R The multimedia system gener ates acal llist
indepe ndently as soon ascalls aremade in
th eve hicle.
R The calllistis no tsync hronized withth ecall
lis ts inthemobile phone.
The multimedia system can showsugg estion s
based onfreq uentl yused contacts aswellas
inc omin gand outgo ingcalls (/page29 4).
These aresho wnattheto pof thecall list.
Making acall from thecall list
Multi media system:
4 © 5
Phone #
Select +Recent Calls. #
Select anent ry.
The callismade.
Calling upadd itional options inthecall list
Multi media system:
4 © 5
Phone #
Select +Recent Calls. MBUX
multimedia system 37
7
Page 380 of 610

#
Forpr ev iousl yst or ed cont acts: select 0048
in theline ofan ent ry.
The sear chresults aredispla yed. #
Forcont acts whohave notbe en stor ed:
select i.
Selecting options forsug gestions inthecall
lis t
Re quirement s:
R Apr ofile has been creat ed(/ page289 ).
R The Allow ContactSugges tionsse tting is
switc hedon(/ page29 4).
Multime diasystem:
4 © 5
Phone #
Select +Recent Calls. #
Select Vintheline ofasugg estedent ry.
The follo wing option sar eav ailable:
R Sav eas Fav orite
R NoLon ger Sugg est #
Select anoptio n. Dele
tingth ecall list
Multi media system:
4 © 5
Phone 5
5 Z #
Select Contac ts&Recent Calls. #
Select DeleteRecent Calls. #
Select Yes.
% This function isonl yav ailable ifyo ur mob ile
does notsuppo rtthePB AP Blue tooth®
pr o‐
fi le. Te
xt messag es Ov
ervie wof messag efunctions
In themessag esmenu youcan recei veand send
te xt mes sage s.
If th econ nect edmobile phonesuppor tsthe
Blu etoo th®
MAP profile, themessag efunc tion
can beused onthemultimedia system.
Yo ucan obtain further information aboutset‐
ting sand suppor tedfunc tionsof Blue tooth®
-
cap ablemob ile pho nes from anauthor ized Mer
cedes-B enzCent eror at:htt p://
www .mercedes-ben z.com/con nect
Some mobile phones requ ire fur ther settings
af te rbeing connect edtothemultimedia system
(see manuf acturer'soper ating instruction s).
Se tting messag edispla ys
Multimedia system:
4 © 5
Phone 5
5 Z #
Select Message Display.
The follo wing option sar eav ailable:
R AllMess ages
R New andUnread Mess ages
R Mess agesWhile Drivin g
R Off (the mes sagefun ction isno longer
av ailable. ) #
Select ase tting . 37
8
MBUX multimedia system