key MERCEDES-BENZ GLC SUV 2015 User Guide

high-voltage battery connected to a charg-
ing station.
Charging the high-voltage battery
(Y page 210).
Engine compartment Before opening the bonnet:
X Apply the electric parking brake.
X Shift the transmission to position P.
X Switch the ignition off.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO:
X Remove the Start/Stop button from the
ignition lock.
X Observe the warning notes on the risk of
electric shock (Y page 44).
X Observe the warning notes about the bon-
net (Y page 415). RBS driving safety system (Recupera-
tive Brake System)
The Recuperative Braking System supports
you when braking with an electronically-con-
trolled brake boost mode and enables the
recovery of kinetic energy (recuperation).
Further information about the Recuperative
Braking System (Y page 287).Panic alarm X
To prime: press the!button :for
approximately one second.
A visual and audible alarm is triggered if the alarm system is primed.
X To deactivate: press the!button :
again.
or
X Insert the key into the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO
X Press the Start/Stop button.
The key must be in the vehicle.
The panic alarm function is only available in
certain countries. Occupant safety
Introduction to the restraint system
The restraint system can reduce the risk of
vehicle occupants coming into contact with
parts of the vehicle's interior in the event of
an accident. The restraint system can also
reduce the forces to which vehicle occupants are subjected during an accident.
The restraint system comprises:
R Seat belt system
R Airbags
R Child restraint system
R Child seat securing systems
The components of the restraint system work
in conjunction with each other. They can only
deploy their protective function if all vehicle
occupants always:
R fasten their seat belts correctly
(Y page 50)
R adjust their seat and head restraint prop-
erly (Y page 121).
As the driver, you also have to make sure that
the steering wheel is adjusted correctly.
Observe the information relating to the cor-
rect driver's seat position .
You also have to make sure that an airbag can
inflate properly if deployed (Y page 53).46
Occupant safetySafety

An airbag supplements a correctly fastened
seat belt. As an additional safety device, the
airbag increases the level of protection for
vehicle occupants in the event of an accident.
For example, if the protection of the seat belt is sufficient in an accident, the airbags are not
deployed. In the event of an accident, only the airbags that increase protection in the rele-
vant accident situation are deployed. How-
ever, seat belts and airbags generally do not
protect against objects penetrating the vehi-
cle from the outside.
Information on the restraint system operation
can be found under "Triggering of belt ten-
sioners and airbags" (Y page 62).
For more information about children travel-
ling with you in the vehicle, see "Children in
the vehicle" (Y page 65). Important safety notes
G
WARNING
If the restraint system is modified, it may no
longer work as intended. The restraint system
may then not perform its intended protective function by failing in an accident or triggering
unexpectedly, for example. There is an
increased risk of injury, possibly even fatal.
Never modify parts of the restraint system. Do not attempt to modify the wiring as well as
electronic components or their software.
If it is necessary to modify an airbag system to
accommodate a person with disabilities, con- tact a Mercedes-Benz Service Centre. Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 6 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than a few seconds after the vehicle is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the
6
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running
All vehicles, except hybrid vehicles: G
WARNING
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. There is an increased risk of serious or even
fatal injuries.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop.
Hybrid vehicles: G
DANGER
If the restraint system is malfunctioning,
restraint system components may be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with a high rate of vehicle deceleration. This can
effect belt tensioners or airbags, for example. In addition, the vehicle's high-voltage electri-
cal system may not be deactivated as inten-
ded in the event of an accident. Touching
damaged components of the vehicle's high-
voltage electrical system could result in an
electric shock. There is an increased risk of
injury, possibly even fatal.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. After an accident, immediately
switch the ignition off and remove the key
from the ignition lock. Occupant safety
47Safety Z

Seat belts may sustain non-visible damage in
an accident, e.g. due to glass splinters. Modi-
fied or damaged seat belts can tear or fail, for example in the event of an accident. Modified
seat belt tensioners may be deployed unin-
tentionally or fail to be deployed when
required. There is an increased risk of injury,
possibly even fatal.
Never modify safety belts, seat belt tension-
ers, seat belt anchorages and inertia reels.
Ensure that seat belts are not damaged or
worn and are clean. After an accident, have
the seat belts checked immediately at a quali- fied specialist workshop.
Mercedes-Benz recommends that you only
use seat belts which have been approved
specifically for your vehicle by Mercedes-
Benz. The general operating permit may oth-
erwise be invalidated.
Correct seat belt use Observe the safety notes on the seat belt
(Y
page 49).
All vehicle occupants must be wearing the
seat belt correctly before beginning the jour-
ney. Also make sure that all vehicle occu-
pants are always wearing the seat belt cor-
rectly while the vehicle is in motion.
When fastening the seat belt, always make
sure that:
R the seat belt tongue is only inserted into the
belt buckle belonging to that seat
R the seat belt is tight across your body
Avoid wearing bulky clothing, e.g. a winter
coat.
R the seat belt is not twisted
Only then can forces which occur be dis-
tributed across the surface of the seat belt.
R the shoulder section of the belt is always
routed across the centre of your shoulder
The shoulder section of the seat belt should
not touch your neck nor be routed under
your arm. If possible, adjust the seat belt to the appropriate height. R
the lap belt passes across your lap as
tightly and as low down as possible
The lap belt must always be routed across
your hip joints and never across your abdo- men. This applies particularly to pregnant
women. If necessary, press the lap belt
down into your hip joints and pull tight with
the shoulder section of the belt.
R the seat belt is not routed across sharp,
pointed or fragile objects
If you have such items located on or in your
clothing, e.g. pens, keys or spectacles,
store these in a suitable place.
R only one person is using a seat belt
Infants and children must never travel sit-
ting on the lap of a vehicle occupant. In the
event of an accident, they could be crushed
between the vehicle occupant and seat
belt.
R objects are never secured with a seat belt if
the seat belt is also being used by one of the
vehicle's occupants
Also ensure that no objects are placed
between a person and the seat. e.g. a cush- ion.
Seat belts are only intended to secure and
restrain vehicle occupants. Always observe
the "Loading guidelines" for securing objects,
luggage or loads (Y page 390).
Fastening and adjusting the seat belts Observe the safety notes on the seat belt
(Y page 49) and the information on the cor-
rect use of the seat belt (Y page 50).
If a passenger is wearing the centre rear seat
belt, also observe the information on the seat belt for the centre rear seat (Y page 51).50
Occupant safetySafety

Operation of automatic front-passenger
front airbag deactivation :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front airbag is disabled or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out a self-diagnosis.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front airbag: R PASSENGER AIR BAG ON lights up: the
front-passenger front airbag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident.
If the status of the front-passenger front air-
bag changes while the vehicle is in motion, an
airbag display message appears in the instru-
ment cluster (Y page 349). When the front-
passenger seat is occupied, always pay atten-
tion to the PASSENGER AIR BAG ON and
PASSENGER AIR BAG OFF indicator lamps. Be aware of the status of the front-passenger front airbag both before and during the jour-
ney.
If a person sits in the passenger seat, they
must be:
R seated with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, the automatic front-passenger
front airbag deactivation system may be influ-
enced, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
The front-passenger front airbag may be dis-
abled by mistake as a result of these or similar actions. In this case, the PASSENGER AIR
BAG OFF indicator lamp lights up perma-
nently. The front-passenger front airbag doesnot then deploy during an accident. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp is lit, the front-passenger front airbag is disa-
bled. It will not be deployed in the event of an
accident and cannot perform its intended pro-
tective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always make sure that:
R the classification of the person in the front-
passenger seat is correct and that the front-
passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly. Occupant safety
57Safety
Z

When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Always ensure that all vehicle occupants have their seat belts fastened correctly and are sit-
ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 49) and the information on the cor-
rect use of the seat belt (Y page 50).Child restraint system
Observe the instructions for correct use of
the child restraint system (Y page 71).
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem recommended by Mercedes-Benz
(Y page 75). G
WARNING
If the child restraint system is incorrectly fit-
ted on the seat position suitable for this pur-
pose, it cannot perform its intended protec-
tive function. In the event of an accident,
sharp braking or a sudden change in direction, the child may not be held securely. There is an
increased risk of serious or even fatal injuries.
Observe the manufacturer's installation
instructions and the correct use for the child
restraint system. Make sure that the entire
surface of the child restraint system is resting
on the seat surface. Never place objects
under or behind the child restraint system,
e.g. cushions. Only use child restraint sys-
tems with the original cover designed for
them. Only replace damaged covers with gen- uine covers. G
WARNING
If the child restraint system is fitted incor-
rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a
sudden change in direction. The child
restraint system could be thrown about, strik- ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always fit child restraint systems properly,
even if they are not being used. Make sure
that you observe the child restraint system
manufacturer's installation instructions.
You will find further information on stowing
objects, luggage and loads securely under
"Loading guidelines" (Y page 390). G
WARNING
Child restraint systems or their securing sys-
tems that have been damaged or subjected to a load in an accident cannot perform their
intended protective function. In the event of
an accident, sharp braking or a sudden
change in direction, the child may not be held securely. There is an increased risk of serious
or even fatal injuries.
Immediately replace child restraint systems
that have been damaged or subjected to a 66
Children in the vehicleSafety

Child-proof locks
Important safety notes G
WARNING
If children are travelling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped, for example
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are travelling in the vehicle. When leaving the vehicle, always take the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
Override feature for:
R the rear doors (Y page 77)
R the rear side windows (Y page 78)G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. G
WARNING
If the child restraint system is placed in direct sunlight, the parts could become very hot.
Children could be suffer burns by touching
these parts, in particular on the metallic parts
of the child restraint system. There is a risk of injury.
If you and your child leave the vehicle, always
make sure that the child restraint system is
not in direct sunlight. Cover it with a blanket, for example. If the child restraint system has
been exposed to direct sunlight, leave it to
cool down before securing the child in it.
Never leave children unattended in the vehi-
cle.
Child-proof locks for the rear doors You secure each door individually with the
child-proof locks on the rear doors. A door
secured with a child-proof lock cannot be
opened from inside the vehicle. When the
vehicle is unlocked, the door can be opened
from the outside.
X To activate: press the child-proof lock
lever up in the direction of arrow :.
X Make sure that the child-proof locks are
working properly.
X To deactivate: press the child-proof lock
lever down in the direction of arrow ;. Children in the vehicle
77Safety Z

STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
10 seconds.
X To deactivate: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key ele-
ment
R the tailgate
R the bonnet
X To switch the alarm off with the key:
press the %or& button on the key.
The alarm is deactivated.
or X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 187).
X Insert the key into the ignition lock.
The alarm is deactivated. 90
Protection against theftSafety

X
To deactivate the alarm using KEYLESS-
GO: grasp the outside door handle. The key
must be outside the vehicle.
The alarm is deactivated.
or
X Press the Start/Stop button on the dash-
board. The key must be inside the vehicle.
The alarm is deactivated.
The alarm is not switched off, even if you
close the open door that has triggered it, for
example.
i If the alarm stays on for more than
30 second s,the Mercedes‑Benz emer-
gency call system automatically sends a
message to the Customer Assistance
Centre. This is done by means of a text
message or a data connection.
The emergency call system sends a mes-
sage or establishes a data connection pro-
vided that:
R you have subscribed to the
Mercedes‑ Benz emergency call system
R the Mercedes‑ Benz emergency call sys-
tem has been activated properly
R the necessary mobile phone network is
available Tow-away protection
Function An audible and visual alarm is triggered if your
vehicle's angle of inclination is altered while
tow-away protection is primed. This can occur if the vehicle is jacked up on one side, for
example.
Priming X
Make sure that: R
the doors are closed
R the tailgate is closed
Only then is the tow-away protection
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 second s.
De activating X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is deactivated auto-
matically.
Deactivating You can deactivate the tow-away protection
using COMAND Online or Audio 20. Informa-
tion about deactivating the interior motion
sensor (see the separate COMAND Online or Audio 20 operating instructions). Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle
interior, for example.
Priming X
Make sure that:
R the side windows are closed
R the panorama sliding sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that: Protection against theft
91Safety Z

R
the doors are closed
R the panorama sliding sunroof is closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 10 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
switched off.
Deactivating You can deactivate the interior motion sensor
using COMAND Online or Audio 20. Informa-
tion about deactivating the interior motion
sensor (see the separate COMAND Online or Audio 20 operating instructions). 92
Protection against theftSafety

Useful information
..............................94
Key ........................................................ 94
Doors .................................................. 100
Luggage compartment .....................104
Side windows .................................... 109
Panorama sliding sunroof ................113 93Opening and closing