key MERCEDES-BENZ GLC SUV 2015 Owner's Guide

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 97).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning. Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
You can limit the opening angle of the tailgate
(Y page 108).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea- ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the tailgate when automatically closing, the
tailgate automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open- ing and closing the tailgate. 104
Luggage compartmentOpening and closing

G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
tailgate or
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Opening/closing from the outside
Opening X
Press the Fbutton on the key.
or X Pull handle :.
The tailgate opens. Closing
X
Pull the tailgate down using recesses :
and push it closed.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO
(Y page 95). Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by
performing a kicking movement under the
rear bumper. Luggage compartment
105Opening and closing Z

!
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be found in the "Vehicle data" section
(Y page 488).
Opening automatically You can open the tailgate automatically with
the key or the handle in the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X When the tailgate is unlocked, pull the han-
dle and let it go again immediately.
or
X With the tailgate stopped in an intermedi-
ate position, pull the tailgate upwards.
You can release the tailgate as soon as the tailgate starts to open.
Closing automatically :
Closing button
; Locking button
X To close: press button :on the tailgate.
or
X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the tailgate starts to close. When the driver's door is closed, you can
simultaneously close the tailgate and lock the
vehicle. The KEYLESS-GO key must be in the
rear detection range of the vehicle.
X Press locking button ;in the tailgate.
If KEYLESS-GO detects a key outside the
vehicle, the tailgate closes. The vehicle is
locked.
or
Vehicles with EASY-PACK tailgate and
with KEYLESS-GO or KEYLESS-GO start-
function: X If the key is located in the immediate vicin-
ity of the vehicle: press the Fbutton on
the key.
You can release the button as soon as the
tailgate starts to close.
If KEYLESS-GO only detects a key in the lug-
gage compartment, the tailgate is unlocked
again after closing.
If KEYLESS-GO detects a second key outside the vehicle, the tailgate remains locked.
If KEYLESS-GO detects a key in the luggage
compartment before the closing procedure
starts, the tailgate remains open. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the unin-
tentional opening of the tailgate:
R using a car wash
R using a high-pressure cleaner 106
Luggage compartmentOpening and closing

Make sure that the key is at least 3
maway
from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the tailgate or
stop the procedure without using your hands. This is useful if you have your hands full. To do
this, make a kicking movement under the
bumper with your foot.
Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of
sensors :.
R Stand at least 30 cm away from the rear
area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HANDS-
FREE ACCESS could be triggered. The tail- gate could thus be opened or closed unin-
tentionally, for example, if you:
- fold the ball coupling in or out
- couple or uncouple a trailer
- fit or remove a rear-mounted bicycle rack
- load/unload bicycles on/from a rear-
mounted bicycle rack
- sit on the edge of the luggage compart-
ment
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key about
your person in such situations. This will
prevent the unintentional opening/closing
of the tailgate.
R Dirt caused by road salt around sensors :
may restrict functionality.
R Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
Operation X
To open/close: kick into sensor detection
range :under the bumper with your foot.
Two warning tones sound while the tailgate
is opening or closing.
X If the tailgate does not open/close after
several attempts: wait at least ten sec-
onds then kick under the bumper once
again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Luggage compartment
107Opening and closing Z

Repeat the kicking movement more quickly if
this occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection
range :under the bumper, or
R pull the handle on the outside of the tail-
gate, or
R press the closing button on the tailgate, or
R press the Fbutton on the key
If the tailgate closing procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will open
If the tailgate opening procedure has been
stopped:
R move your foot under the bumper again and
the tailgate will close Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
Vehicles with HANDS-FREE ACCESS: it is
also possible to stop the closing process by performing a kicking movement under the
rear bumper.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
Two warning tones sound while the tailgate is opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
Opening and closing X
To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in
the ignition lock (Y page 187).
X Press and hold remote operating switch for
tailgate :until the tailgate is completely
closed.
When the vehicle is stationary, you can close
the tailgate from the driver's seat. When the
vehicle is also unlocked, you can also open
the tailgate from inside. Limiting the opening angle of the tail-
gate
General notes !
Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise 108
Luggage compartmentOpening and closing

be damaged. Ideally, set the opening angle
outside.
You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop.
To open the tailgate fully, pull the handle on
the outside of the tailgate again after it has
stopped automatically. This does not delete
the stored position.
Activating X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
in the tailgate or pull the handle on the out-
side of the tailgate again.
X To save the position: press and hold the
closing button in the tailgate until two short
tones sound.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
Deactivating X
Press and hold the closing button in the
tailgate until you hear a short tone. Emergency release
General notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488). Use the emergency key element if the tailgate
can no longer be unlocked:
R using the key
R using HANDS-FREE ACCESS
R using the remote operating switch in the
door control panel
Opening X
Remove the luggage compartment cover
(Y page 397).
X Fold the rear seat backrest forwards
(Y page 393).
X Take the emergency key element out of the
key (Y page 97).
X Insert emergency key element ;into
opening :in the trim and push it in.
X Open the tailgate.
X Insert the emergency key element into the
key (Y page 97).
When you lock the vehicle, the luggage com-
partment is also locked again. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some- Side windows
109Opening and closing
Z

body becomes trapped, release the switch or
pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object
blocks or restricts a side window from trav-
elling upwards during the automatic closing
process, the side window opens again auto-
matically. During the manual closing process, the side window only opens again automati-
cally after the corresponding switch is
released. The automatic reversing feature is
only an aid and is no substitute for your atten-
tion when closing a side window. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R while resetting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury. When closing, make sure that no parts of the
body are in the closing area. If someone
becomes trapped, press the switch to open
the side window again. Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 187).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
If you press/pull the switch beyond the point
of resistance and release, automatic opera- 110
Side windowsOpening and closing

tion is started in the corresponding direction.
You can stop automatic operation by press-
ing/pulling again.
You can continue to operate the side windowsafter switching off the engine or removing the
key. This function remains active for five
minutes or until you open a front door.
The side windows cannot be operated from
the rear when the override feature for the side
windows is activated (Y page 78).
Information on opening and closing the roller sunblinds on the rear side windows
(Y page 404). Convenience opening feature
General notes Vehicles with KEYLESS-GO or KEYLESS-
GO start function: you can ventilate the vehi-
cle before you start driving.
If the key is in the immediate vicinity of the
vehicle, the convenience opening function is
available.
To do this, the key is used to carry out the
following functions simultaneously:
R unlock the vehicle
R open the side windows
R open the sliding sunroof or the panorama
sliding sunroof and the roller sunblind
R switch on the seat ventilation for the driv-
er's seat
The "convenience opening" feature is also
available when the vehicle is unlocked.
Convenience opening feature X
Press and hold the %button on the key
until the side windows and the sliding sun- roof or the panorama sliding sunroof are in
the desired position.
If the roller sunblinds of the panorama slid-
ing sunroof are closed, the roller sunblinds are opened first.
X Press and hold the %button again until
the panorama sliding sunroof is in the
desired position.
X To interrupt convenience opening:
release the %button. Convenience closing feature
Important safety notes G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area.
Vehicles with KEYLESS-GO or KEYLESS-
GO start function: if the key is in the imme-
diate vicinity to the vehicle, the convenience
closing function is available.
When you lock the vehicle, you can simulta-
neously:
R close the side windows
R close the sliding sunroof or the panorama
sliding sunroof
On vehicles with a panorama sliding sunroof, you can then close the roller sunblinds.
Notes on the automatic reversing feature for:
R the side windows (Y page 110)
R the panorama sliding sunroof
(Y page 114) Side
windows
111Opening an d closing Z

Using the key
X
Press and hold the &button until the
side windows and the sliding sunroof or the panorama sliding sunroof are fully closed.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
X Vehicles with panorama sliding sun-
roof: press and hold the &button once
more until the roller sunblinds of the pan-
orama sliding sunroof close.
X To interrupt convenience closing:
release the &button.
Using KEYLESS-GO The driver's door and the door at which the
handle is used must both be closed. The key
must be outside the vehicle. The gap between
the key and the corresponding door handle
should not be greater than 1 m. X
Touch recessed sensor surface :on the
door handle until the side windows and the sliding sunroof or the panorama sliding
sunroof are fully closed.
Make sure you only touch recessed sensor surface :.
X Make sure that all the side windows and the
sliding sunroof or panorama sliding sunroof
are closed.
X Vehicles with panorama sliding sun-
roof: touch recessed sensor surface :on
the door handle again until the roller sun- blinds of the panorama sliding sunroof
close.
X To interrupt convenience closing:
release recessed sensor surface :on the
door handle. Resetting the side windows
If a side window can no longer be closed fully, you must reset it.
X Close all doors.
X Turn the key to position 1or 2in the ignition
lock (Y page 187).
X Pull the corresponding switch on the door
control panel until the side window is com- pletely closed (Y page 110).
X Hold the switch for an additional second.
If the side window opens again slightly: X Immediately pull the corresponding switch
on the door control panel until the side win-
dow is completely closed (Y page 110).
X Hold the switch for an additional second.
X If the corresponding side window remains
closed after the button has been released,
the side window has been reset correctly. If
this is not the case, repeat the steps aboveagain. 112
Side windowsOpening and closing

Problems with the side windows
G
WARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing function is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, releasethe switch or push the switch again to reopen the side window. Problem
Possible causes/consequences and
M MSolutions A side window cannot
be closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot
be closed and you can-
not see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens
again slightly: X Immediately after the window blocks, pull the corresponding
switch again until the side window has closed.
The side window is closed without the anti-entrapment feature. Panorama sliding sunroof
Important safety notes
In this section, the term "sliding sunroof"
refers to the panorama sliding sunroof. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures. If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, press the
switch briefly in any direction
The opening or closing procedure will be stop-
ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Panorama sliding sunroof
113Opening and closing Z