run flat MERCEDES-BENZ GLC SUV 2015 Owners Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2015, Model line: GLC SUV, Model: MERCEDES-BENZ GLC SUV 2015Pages: 497, PDF Size: 15.27 MB
Page 14 of 497

Vehicle ........................................... 102
Engine
Display message ............................ 353
ECO start/stop function ................ 191
Engine number ............................... 480
Jump-starting .................................4 43
Running irregularl y......................... 194
Starting (important safety notes )... 189
Starting problems .......................... 194
Starting the engine with the key .... 189
Starting with the Start/Stop but-
ton ................................................. 190
Stopping ........................................ 220
Tow-starting (vehicle) ..................... 448
Warning lamp (engine diagnos-
tics) ............................................... 384
Engine electronics
Notes ............................................. 478
Problem (fault) ............................... 194
Engine oil
Additives ........................................ 486
Checking the oil level ..................... 416
Checking the oil level using the
dipstick .......................................... 416
Display message ............................ 355
Filling capacity ............................... 486
General notes ................................ 485
Notes about oil grade s................... 485
Notes on oil level/consumption .... 416
Topping up ..................................... 416
Viscosity ........................................ 486
Environmental protection
Returning an end-of-life vehicle ....... 25
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 86
Characteristics ................................. 85
Crosswind Assist ............................. 87
Display message ............................ 336
Function/note s................................ 84
General notes .................................. 84
Important safety guidelines ............. 85
Trailer stabilisation .......................... 86
Warning lamp ................................. 381
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 85
Exhaust
see Exhaust pipe Exhaust pipe
Cleaning ......................................... 426
Exhaustive discharging (high-volt-
age battery) ....................................... 440
Exterior lighting
Cleaning ......................................... 424
see Lights
Exterior mirrors
Adjusting ....................................... 132
Anti-dazzle mode (automatic) ........ 133
Folding in/out (automatically )....... 132
Folding in/out (electrically) ........... 132
Out of position (troubleshooting) ... 133
Parking position ............................. 133
Resetting ....................................... 132
Storing settings (memory func-
tion) ............................................... 135 F
Fault message see Display messages
Features ............................................. 402
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 432
First-aid kit ......................................... 431
Fitting a wheel
Fitting a wheel ............................... 467
Lowering the vehicle ...................... 467
Preparing the vehicle ..................... 464
Raising the vehicle ......................... 465
Removing a whee l.......................... 466
Securing the vehicle against roll-
ing away ........................................ 465
Flat tyre
Changing a wheel/fitting the
spare whee l................................... 463
MOExtended tyre s......................... 434
Preparing the vehicle ..................... 433
TIREFIT kit ...................................... 435
see Emergency spare wheel
Floormat ............................................. 411
Foglamps (extended range) .............. 143
Frequencies
Mobile phone ................................. 478
Two-way radio ................................ 478 Index
11
Page 225 of 497

Releasing automatically
The electric parking brake of your vehicle is
released automatically when all of the follow-
ing conditions are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the boot lid
must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle will start to move.
Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 220).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release
Release parking parkingbrake
brakedisplay mes-
sage appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Contact a qualified specialist workshop
and seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop.
PLUG-IN HYBRID vehicles: observe the
important safety notes for the high-voltage
battery (Y page 440). Driving tips
General driving tips
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tyres should always be inflated to the
recommended tyre pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the 222
Driving tipsDriving and parking
Page 370 of 497

Tyres
Display messages
Possible causes/consequences and
M
MSolutions Tyre pressure
Tyre pressure
Check tyres Check tyres The tyre pressure loss warning system has detected a significant
loss in pressure.
A warning tone also sounds.
Possible causes:
R you have changed the positions of the wheels and tyres or fitted
new wheels and tyres
R the tyre pressure in one or more tyres has dropped
G WARNING
Underinflated tyres pose the following risks:
R the tyres may burst, especially as the load and vehicle speed
increase
R the tyres may wear excessively and/or unevenly, which may
greatly impair tyre traction
R the driving characteristics, as well as steering and braking, may
be greatly impaired
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
manoeuvres. Pay attention to the traffic conditions as you do so.
X Safeguard the vehicle against rolling away (Y page 219).
X Check the tyres and, if necessary, follow the instructions for a
flat tyre (Y page 433).
X Check the tyre pressures and, if necessary, correct the tyre
pressure.
X Restart the tyre pressure loss warning system when the tyre
pressure is correct (Y page 460).Check tyre pres‐ Check tyre pres‐
sures sures
then
thenrestart
restart
Run Flat Indicator
Run Flat Indicator The tyre pressure loss warning system generated a display mes-
sage and has not been restarted since.
X Set the correct tyre pressure in all four tyres.
X Restart the tyre pressure loss warning system (Y page 460).Run Run
Flat
Flat Indicator
Indicator
inoperative
inoperative The tyre pressure loss warning system is faulty.
X Consult a qualified specialist workshop. Rectify tyre pres‐
Rectify tyre pres‐
sure sure The tyre pressure is too low in at least one of the tyres, or the tyre
pressure difference between the wheels is too great.
X Check the tyre pressures at the next opportunity (Y page 460).
X If necessary, correct the tyre pressure.
X Restart the tyre pressure monitor (Y page 462). Display
messages
367On-board computer and displays Z
Page 436 of 497

Vehicles with a tyre-change tool kit
Example: equipment and country-specific
variations possible
: Ratchet
; Wheel wrench
= Jack
? centring pin
A Socket
B Folding wheel chock
The tyre-change tool kit in the stowage well,
on the left, under the luggage compartment
floor.
On vehicles with aluminium hub caps, the
tyre-change tool kit also contains a socket.
Depending on the vehicle equipment, this is in the left stowage net or under the luggage
compartment floor.
X Open the tailgate.
X Open the luggage compartment floor
(Y page 400). Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 434)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 432)
R an emergency spare wheel (certain coun-
tries only) (Y page 474) Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is
therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteris-
tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Vehicles with an Mercedes-Benz emergency
call system which are not equipped with a
TIREFIT kit: in the event of a flat tyre, contact
the Customer Assistance Centre for the
Mercedes-Benz emergency call system
(Y page 408).
Information on changing and fitting wheels
(Y page 463).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 219).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
or, on vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO:
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Remove the Start/Stop button from the
ignition lock (Y page 187).
X Make sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not
directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so. Flat tyre
433Breakdown assis tance
Page 437 of 497

X
Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 431). Observe legal require-
ments. MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or tyre pressure monitor.
If a pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 367)
R check the tyre for damage
R if driving on, observe the following notes
The driving distance possible in run-flat mode is approximately 80 km when the vehicle is
partially laden and approximately 30 km
when the vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R vehicle speed
R road condition
R outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving. The driving distance possible in run-flat mode
is counted from the moment the tyre pressure loss warning appears in the multifunction dis-
play.
You must not exceed a maximum speed of
80 km/h.
When replacing one or all tyres, observe the
following specifications for your vehicle's
tyres:
R size
R the type and
R the "MOExtended" mark
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre
may be used as a temporary measure. Make
sure that you use the proper size and type
(summer or winter tyre).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre. 434
Flat tyreBreakdown assistance
Page 439 of 497

X
Pull plug ?with the cable and hose Aout
of the tyre inflation compressor housing.
X Screw hose Aonto flange Bof tyre seal-
ant bottle :.
X Place tyre sealant bottle :head down-
wards into recess ;of the tyre inflation
compressor. X
Remove the cap from valve Con the faulty
tyre.
X Screw filler hose Donto valve C.
X Insert connector ?into a socket in your
vehicle.
Cigarette lighter socket: (Y page 405)
12 V socket: (Y page 405)
Observe the notes on the cigarette lighter
(Y page 405). Observe the notes on sock-
ets (Y page 405).
X Turn the key to position 1in the ignition
lock (Y page 187).
X Press on and off switch =on the tyre infla-
tion compressor.
The tyre inflation compressor is switched
on. The tyre is inflated. First, tyre sealant is pumped into the tyre.
The pressure may briefly rise to approx-
imately 500 kPa (5 bar/73 psi).
Do not switch off the tyre inflation com-
pressor during this phase.
X Let the tyre inflation compressor run for a
maximum of five minutes. The tyre should
then have attained a pressure of at least
180 kPa (1.8 bar/26 psi).
If a pressure of 180 kPa (1.8 bar/26 psi) has been attained after five minutes, see "Tyre
pressure reached" (Y page 437).
If a tyre pressure of 180 kPa (1.8 bar/26 psi)
has not been attained after five minutes, see "Tyre pressure not reached" (Y page 436).
If tyre sealant leaks out, make sure you clean
the affected area as quickly as possible. It is
preferable to use clear water.
If you get tyre sealant on your clothing, have it
cleaned as soon as possible with perchloro-
ethylene.
Tyre pressure not reached If a pressure of 180 kPa (1.8 bar/26 psi) has
not been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre.
Please note that tyre sealant may leak out
when unscrewing the filler hose.
X Very slowly drive forwards or reverse
approximately 10 m.
X Pump up the tyre again.
After a maximum of five minutes the tyre
pressure must be at least 180 kPa (1.8 bar/
26 psi). G
WARNING
If the required tyre pressure is not reached
after the specified time, the tyre is too badly
damaged. The tyre sealant cannot repair the
tyre in this instance. Damaged tyres and a tyre pressure that is too low can significantly 436
Flat tyreBreakdown assistance
Page 440 of 497

impair the vehicle's braking and driving char-
acteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
Tyre pressure reached G
WARNING
A tyre temporarily sealed with tyre sealant
impairs the driving characteristics and is not
suitable for higher speeds. There is a risk of
accident.
You should therefore adapt your driving style
accordingly and drive carefully. Do not exceed the specified maximum speed with a tyre that
has been repaired using tyre sealant.
The maximum permissible speed for a tyre
sealed with tyre sealant is 80 km/h. The
upper part of the TIREFIT sticker must be
affixed to the instrument cluster where it will be easily seen by the driver.
! After use, excess tyre sealant may run out
of the filler hose. This could cause stains.
Therefore, place the tyre sealant bottle with
filler hose in the plastic bag which is con-
tained the TIREFIT kit. H
Environmental note
Have the used tyre sealant bottle disposed of
professionally, e.g. at a qualified specialist
workshop.
If a tyre pressure of 180 kPa (1.8 bar/26 psi)
has been attained after five minutes:
X Switch off the tyre inflation compressor.
X Unscrew the filler hose from the valve of
the faulty tyre. X
Stow the tyre sealant bottle, the tyre infla-
tion compressor and the warning triangle.
X Pull away immediately.
X Stop after driving for approximately ten
minutes and check the tyre pressure with
the tyre inflation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). G
WARNING
If the required tyre pressure is not reached
after driving for a short period, the tyre is too badly damaged. The tyre sealant cannot
repair the tyre in this instance. Damaged tyres and a tyre pressure that is too low can signif-
icantly impair the vehicle's braking and driv-
ing characteristics. There is a risk of accident.
Do not continue driving. Contact a qualified
specialist workshop.
i In your vehicle, you will find a sticker with
the Mercedes-Benz Service24h telephone
number, e.g. on the B-pillar on the driver's
side.
X Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre
pressure table on the fuel filler flap for val-
ues.
X To increase the tyre pressure: switch on
the tyre inflation compressor. X
To reduce the tyre pressure: depress
pressure release button :next to pres-
sure gauge ;. Flat tyre
437Breakdown assistance Z
Page 457 of 497

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 28). Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tyres with those
that fulfil the specifications of the original
part.
When replacing wheels, make sure to fit the
correct:
R designation
R type
When replacing tyres, make sure to fit the
correct:
R designation
R manufacturer
R type G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your
vehicle by Mercedes-Benz or are not being
used correctly can impair the operating
safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R suitability
R legal stipulations
R factory recommendations
Information on the sizes and types of wheels
and tyres for your vehicle can be found under
"Wheel/tyre combinations" (Y page 468).
Information on tyre pressure can be found:
R in the tyre pressure table in the fuel filler
flap (Y page 205)
R under "Tyre pressure" (Y page 458)
Modification work on the brake system and
wheels is not permitted. The use of spacers or
brake dust shields is not permitted. This inva- lidates the general operating permit for the
vehicle.
i Further information on wheels and tyres
can be obtained at any qualified specialist
workshop. Operation
Information on driving
Check the tyre pressures when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations,
noises and unusual handling characteristics,
e.g. pulling to one side. This may indicate that the wheels or tyres are damaged. If you sus-
pect that a tyre is defective, reduce your
speed immediately. Stop the vehicle as soon
as possible to check the wheels and tyres fordamage. Hidden tyre damage could also be 454
OperationWheels and tyres
Page 459 of 497

requirements can stipulate a specific tyre
type for your vehicle. Furthermore, the use of certain tyre types in certain regions and areas
of operation can be highly beneficial. You can find further information regarding tyres at
specialist tyre retailers, at qualified specialist
workshops or at any Mercedes-Benz Service
Centre.
R Only fit tyres and wheels of the same type
and make.
Exception: it is permissible to fit a different type or make in the event of a flat tyre.
Observe the "MOExtended tyres (tyres with
run-flat characteristics)" section
(Y page 434).
R Only fit tyres of the correct size onto the
wheels.
R Run in new tyres at moderate speeds for
the first 100 km. They only reach their full
performance after this distance.
R Do not drive with tyres which have too little
tread depth. This otherwise significantly
reduces the traction on wet roads (aqua-
planing).
R Replace the tyres after six years at the lat-
est, regardless of wear.
Observe the notes on the emergency spare
wheel (Y page 474). MOExtended tyres (tyres with run-flat
characteristics)
With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres.
MOExtended tyres may only be used in con-
junction with an activated tyre pressure loss
warning system or with an activated tyre pres- sure monitor and on wheels specifically tes-
ted by Mercedes-Benz.
Notes on driving with MOExtended tyres with a flat tyre (Y page 434).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionally
equip your vehicle with a TIREFIT kit if you fit
tyres that do not feature run-flat characteris- tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop. Winter operation
General notes
Have your vehicle winterproofed at a qualified specialist workshop at the onset of winter.
Observe the notes in the "Changing a wheel"
section (Y page 463). Driving with summer tyres
At temperatures below +7 †, summer tyres
lose elasticity and therefore traction and
braking power. Change the tyres on your vehi- cle to M+S tyres. Using summer tyres at very
cold temperatures could cause tears to form, thereby damaging the tyres permanently.
Mercedes-Benz cannot accept responsibility
for this type of damage. G
WARNING
Damaged tyres can cause tyre inflation pres-
sure loss. As a result, you could lose control of your vehicle. There is a risk of accident.
Check the tyres regularly for signs of damageand replace any damaged tyres immediately. M+S tyres
G
WARNING
M+S tyres with a tyre tread depth of less than 4 mm are not suitable for use in winter as they
do not provide sufficient traction. There is a
risk of accident.
M+S tyres with a tread depth of less than
4 mm must be replaced. 456
Winter operationWheels and tyres
Page 462 of 497

does not permit any reliable conclusion about
the tyre pressure. On vehicles fitted with the
electronic tyre pressure monitor, the tyre
pressure can be checked using the on-board
computer.
If possible, only correct tyre pressures when
the tyres are cold.
The tyres are cold:
R if the vehicle has been parked with the tyres
out of direct sunlight for at least three
hours and
R if the vehicle has not been driven further
than 1.6 km
Depending on the ambient temperature, the
vehicle speed and the load on the tyres, the
tyre temperature and thus the tyre pressure
changes by approximately 10 kPa (0.1 bar/
1.5 psi) per 10 †. Take this into account
when checking the pressure of warm tyres.
Only correct the tyre pressure if it is too low
for the current operating conditions.
Driving with tyre pressure that is too high or
too low can:
R shorten the service life of the tyres
R cause increased tyre damage
R have a negative effect on handling charac-
teristics and thus driving safety (e.g. aqua- planing)
The tyre pressure values given for low loads
are minimum values which offer you good ride
comfort characteristics.
However, you can also use the values given
for higher loads. These are permissible and
will not adversely affect the running of the
vehicle. Tyre pressure loss warning system
General notes While the vehicle is in motion, the tyre pres-
sure loss warning system monitors the set
tyre pressure using the rotational speed of
the wheels. This enables the system to detect significant pressure loss in a tyre. If the speed of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis-
play.
You can recognise the tyre pressure loss
warning by the Run Flat Indicator
Run Flat Indicator
active active Restart with OK
Restart with OK message which
appears in the Service
Servicemenu of the multi-
function display. Information on the message display can be found in the "Restarting the
tyre pressure loss warning system" section
(Y page 460).
Important safety notes The tyre pressure warning system does not
warn you of an incorrectly set tyre pressure.
Observe the notes on the recommended tyre pressure (Y page 458).
The tyre pressure loss warning does not
replace the need to regularly check the tyre
pressures. An even loss of pressure on sev-
eral tyres at the same time cannot be detec-
ted by the tyre pressure loss warning system. The tyre pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tyre is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering manoeuvres.
The function of the tyre pressure loss warning system is limited or delayed if:
R snow chains are fitted to your vehicle's
tyres.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are towing a very heavy or large trailer.
R you are driving with a heavy load (in the
vehicle or on the roof). Tyre pressure
459Wheels and tyres Z