ESP MERCEDES-BENZ GLC SUV 2015 Owner's Manual

Braking
X
Keep the brake pedal depressed firmly until
the emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. BAS PLUS (Brake Assist System
PLUS) with Cross-Traffic Assist
General notes BAS PLUS can help you to minimise the risk of
a collision with a vehicle or a pedestrian and
reduce the effects of such a collision. If BAS
PLUS detects a danger of collision, you are
assisted when braking.
i Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 78).
BAS PLUS is only available on vehicles with
the Driving Assistance package.
For BAS PLUS to assist you when driving, the radar sensor system and the camera system
must be operational.
With the help of a sensor system and a cam-
era system, BAS PLUS can detect obstacles:
R that are in the path of your vehicle for an
extended period of time
R that cross the path of your vehicle
In addition, pedestrians in the path of your
vehicle can be detected.
BAS PLUS detects pedestrians using typical
characteristics such as the body contours
and posture of a person standing upright.
If the radar sensor system or the camera sys- tem is malfunctioning, BAS PLUS functions
are restricted or no longer available. The
brake system is still available with complete
brake boosting effect and BAS.
i Observe the restrictions described in the
"Important safety notes" section
(Y page 80). Important safety notes G
WARNING
BAS PLUS cannot always clearly identify
objects and complex traffic situations.
In such cases, BAS PLUS may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
BAS PLUS cannot always clearly identify peo- ple, this is especially the case if they are mov-
ing. BAS PLUS cannot intervene in these
cases. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
BAS PLUS does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R when cornering
As a result, BAS PLUS may not intervene in all
critical situations. There is a risk of an acci-
dent.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired.
Detection by the radar sensor system is also
impaired in the event of:
R dirt on the sensors or obscured sensors
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle 80
Driving safety systemsSafety

Up to a speed of approximately 70 km/h,
Adaptive Brake Assist reacts to stationary
obstacles.
If the autonomous braking function demands particularly high braking force, preventative
passenger protection measures (PRE-SAFE ®
)
are activated simultaneously (Y page 63). On
vehicles with the Driving Assistance package,
preventive passenger protection measures
(PRE-SAFE ®
PLUS) are triggered (Y page 64).
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
The brakes will work normally again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Important safety notes
i Observe the "Important safety notes" sec-
tion for driving safety systems (Y page 78).G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
Due to the nature of the system, particularly
complicated but non-critical driving condi-
tions may also cause Brake Assist to inter-
vene.
If Adaptive Brake Assist is not available due to a malfunction in the radar sensor system, thebrake system remains available with full
brake boosting effect and BAS. Adaptive brake lights
The adaptive brake lights warn following traf- fic in an emergency braking situation:
R by flashing brake lamps
R by activating the hazard warning lamps
If you brake sharply from a speed of more
than 50 km/h or if braking is assisted by BAS
or BAS PLUS, the brake lamps flash rapidly. In this way, traffic travelling behind you is
warned in an even more noticeable manner.
If you brake sharply from a speed of more
than 70 km/h to a standstill, the hazard warn-
ing lamps are activated automatically. If the
brakes are applied again, the brake lamps
light up continuously. The hazard warning
lamps switch off automatically if you travel
faster than 10 km/h. You can also switch off
the hazard warning lamps using the hazard
warning button (Y page 141). ESP
®
(Electronic Stability Program)
General notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
ESP ®
monitors driving stability and traction,
i.e. power transmission between the tyres
and the road surface. 84
Driving safety systemsSafety

If ESP
®
detects that the vehicle is deviating
from the direction desired by the driver, one
or more wheels are braked to stabilise the
vehicle. The engine output is also modified to keep the vehicle on the desired course within
physical limits. ESP ®
assists the driver when
pulling away on wet or slippery roads. ESP ®
can also stabilise the vehicle during braking.
4ETS (Electronic Traction System) i
Observe the "Important safety notes" sec-
tion (Y page 78).
4ETS traction control is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one
side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active if you deacti-
vate ESP ®
.
Off-road 4ETS (Electronic Traction Sys-
tem) A 4ETS system specifically suited to off-road
terrain is activated automatically once the off- road program is activated (Y page 250).
Off-road ESP ® An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road program is activated (Y page 250).
The off-road ESP ®
intervenes with a delay if
there is oversteering or understeering, thus
improving traction.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilise the vehicle. In addition, other driving safety systems are switched off. This increa-
ses the risk of skidding and an accident.
Drive on carefully. Have ESP
®
checked at a
qualified specialist workshop.
If the å ESP®
OFF warning lamp lights up
continuously, ESP ®
is deactivated.
If the ÷ ESP®
warning lamp lights up con-
tinuously, ESP ®
is not available due to a mal-
function.
Observe the information on warning lamps
(Y page 381) and display messages which
may be shown in the instrument cluster
(Y page 336).
Only use wheels with the recommended tyre
sizes. Only then will ESP ®
function properly.
Characteristics of ESP ® General notes
If the
÷ ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the ÷ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X When pulling away, only depress the accel-
erator pedal as far as is necessary.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically if the vehicle stops
moving. When pulling away again, the engine starts automatically. ESP ®
remains in its pre-
viously selected status. Example:if ESP®
was deactivated before the engine was
switched off, ESP ®
remains deactivated when
the engine is switched on again. Driving safety systems
85Safety Z

Deactivating/activating ESP
®Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 78).
You can select between the following sta-
tuses of ESP ®
:
R ESP ®
is activated
R ESP ®
is deactivated G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilises the vehicle. There is an increased risk
of skidding and an accident.
Only deactivate ESP ®
in the situations descri-
bed in the following.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
R when driving off-road (vehicles without off-
road program)
Activate ESP ®
as soon as the situations
described above no longer apply. ESP ®
will
otherwise not be able to stabilise the vehicle if the vehicle starts to skid or a wheel starts to
spin.
Deactivating/activating ESP ®X
To deactivate: press button:.
The å ESP®
OFF warning lamp in the
instrument cluster lights up. X
To activate: press button :.
The å ESP®
OFF warning lamp in the
instrument cluster goes out.
Characteristics when ESP ®
is deactivated
If ESP ®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster flashes. In such situa-
tions, ESP ®
will not stabilise the vehicle.
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability
R engine torque is no longer limited and the
drive wheels are able to spin
The spinning of the wheels results in a cut-
ting action for better traction on loose sur- faces.
R Traction control is still activated
R COLLISION PREVENTION ASSIST is no lon-
ger available; nor is it activated if you brake
firmly with assistance from ESP ®
R PRE-SAFE ®
is no longer available; it is also
not activated if you brake firmly with assis-
tance from ESP ®
R PRE-SAFE ®
Brake is no longer available; it
is also not activated if you brake firmly with
assistance from ESP ®
R ESP ®
still provides support when you brake
firmly
ESP ®
trailer stabilisation General notes
If your vehicle/trailer combination begins to
lurch, ESP
®
assists you in this situation. ESP ®
slows the vehicle down by braking and limit-
ing the engine output until the vehicle/trailer combination has stabilised.
Important safety notes G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can 86
Driving safety syste
msSafety

tip over before ESP
®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail- ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly.
ESP ®
trailer stabilisation is active above
speeds of approximately 65 km/h.
ESP ®
trailer stabilisation does not work if
ESP ®
is deactivated or disabled because of a
malfunction.
Crosswind Assist General notes
Strong crosswind gusts can impair the road-
holding of your vehicle when driving straight
ahead. The crosswind driving assistance
function integrated in ESP ®
noticeably
reduces these impairments.
Depending on the direction and intensity of
the side wind, ESP ®
is activated automati-
cally.
ESP ®
intervenes with stabilising braking to
assist you in keeping the vehicle in the lane.
Crosswind Assist is active at vehicle speeds
above 80 km/h when driving straight ahead
or cornering gently.
Important safety notes
Crosswind Assist does not work if ESP ®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
General notes EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking. Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78). G
WARNING
If EBD is malfunctioning, the rear wheels can
lock, e.g. under full braking. This increases the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have the brake system checked at a qualified spe-
cialist workshop.
Observe information regarding indicator and
warning lamps (Y page 379) as well as dis-
play messages (Y page 339). ADAPTIVE BRAKE
ADAPTIVE BRAKE enhances braking safety
and offers increased braking comfort. In addi- tion to the braking function, ADAPTIVE BRAKE
also has the HOLD function (Y page 247)and
hill start assist (Y page 191). PRE-SAFE
®
Brake
General notes PRE-SAFE
®
Brake can help you to minimise
the risk of a collision with a vehicle ahead or a pedestrian, and reduce the effects of such a
collision. If PRE-SAFE ®
Brake has detected a
risk of a collision, you will be warned visually
and acoustically as well as by automatic brak- ing.
i Pay attention to the important safety
notes in the "Driving safety systems" sec-
tion (Y page 78).
PRE‑SAFE ®
Brake is only available in vehicles
with the Driving Assistance Plus package.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system and the camera
system must be switched on and operational. Driving safety systems
87Safety Z

With the help of the radar sensor system and
the camera system, PRE-SAFE ®
Brake can
detect obstacles that are in front of your vehi-
cle for an extended period of time.
In addition, pedestrians in the path of your
vehicle can be detected.
PRE-SAFE ®
Brake detects pedestrians using
typical characteristics such as the body con-
tours and posture of a person standing
upright.
i Observe the restrictions described in the
"Important safety notes" section
(Y page 88).
Important safety notes G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you brake yourself. Even
after subsequent full application of the brakes
a collision cannot always be avoided, partic-
ularly when approaching at too high a speed.
There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action, provided it is safe to do
so.
In the event of a partial application of the
brakes, the vehicle is braked with up to 50% of
the full braking pressure. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions.
In these cases, PRE-SAFE ®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify people, especially if they are moving. In
these cases, PRE-SAFE ®
Brake cannot inter-
vene. There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col- lision, you must apply the brakes yourself. G
WARNING
PRE-SAFE ®
Brake does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, detec-
tion can be impaired.
Detection by the radar sensor system is also
impaired in the event of:
R dirt on the sensors or obscured sensors
R interference by other radar sources
R strong radar reflections, for example, in
multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line
Detection by the camera system is also
impaired in the event of:
R dirt on the camera or if the camera is cov-
ered
R glare on the camera system, e.g. from the
sun being low in the sky 88
Driving safety systemsSafety

STEER CONTROL
General notes STEER CONTROL helps you by transmitting a
noticeable steering force to the steering
wheel in the direction required for vehicle
stabilisation.
This steering support is provided in particular
if:
R both right wheels or both left wheels are on
a wet or slippery road surface when you
brake
R the vehicle starts to skid
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 78).
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning
R the steering is faulty
If ESP ®
is malfunctioning, you will be assisted
further by the electrical power steering. Protection against theft
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO start-
function or KEYLESS-GO: switch the igni-
tion off and open the driver's door.
X To deactivate: switch on the ignition.
When leaving the vehicle, always take the key
with you and lock the vehicle. Anyone can
start the engine if a valid key has been left
inside the vehicle.
i The immobiliser is always deactivated
when you start the engine. ATA (Anti-Theft Alarm system)
X
To prime: lock the vehicle with the key or
KEYLESS-GO.
Indicator lamp :flashes. The alarm sys-
tem is primed after approximately
10 seconds.
X To deactivate: unlock the vehicle with the
key or KEYLESS-GO.
or X Insert the key into the ignition lock.
A visual and audible alarm is triggered if the
alarm system is primed and you open: R a door
R the vehicle with the emergency key ele-
ment
R the tailgate
R the bonnet
X To switch the alarm off with the key:
press the %or& button on the key.
The alarm is deactivated.
or X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: remove the Start/
Stop button from the ignition lock
(Y page 187).
X Insert the key into the ignition lock.
The alarm is deactivated. 90
Protection against theftSafety

between the key and the corresponding door
handle must not be greater than 1 m.
A brief radio connection between the vehicle and the key determines whether a valid key isin, or in the direct vicinity of, the vehicle. This
occurs, for example:
R when starting the engine
R whilst driving
R when using HANDS-FREE ACCESS
R when the external door handles are
touched
R during convenience closing X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 111).
X To unlock the tailgate: pull the tailgate
handle.
Deactivating and activating If you do not intend to use a key for an exten-
ded period of time, you can deactivate the
KEYLESS-GO function of the key. The key will
then use very little power, thereby conserving battery power. For the purposes of activation or deactivation, the vehicle does not have to
be nearby.
X To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 98).
X To activate: press any button on the key.
or
X Insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for about six seconds until the bat- tery indicator lamp flashes twice
(Y page 98).
If the setting of the locking system is changed
within the signal range of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%but-
ton twice.
X To lock: press the &button. 96
KeyOpening and closing

The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 98). Emergency key element
General notes If the vehicle can no longer unlocked with the
key or KEYLESS-GO, use the emergency key
element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 90).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
Further information: R Unlocking the driver's door (Y page 102)
R Unlocking the luggage compartment
(Y page 109)
R Locking the vehicle (Y page 103)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies. Key
97Opening and closing Z

X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise
as far as it will go to position 1.
The locking knob drops down and the driv- er's door is locked.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 97).
X Make sure that the doors and the tailgate
are locked.
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated firmly. Do not pull the door handle when
doing so.
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft
alarm system is not primed. Luggage compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning. Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 488).
You can limit the opening angle of the tailgate
(Y page 108).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 390). Tailgate obstruction detection with
reversing function
Vehicles with remote tailgate closing fea- ture: the tailgate is equipped with automatic
obstacle recognition with a reversing feature. If a solid object blocks or restricts the tailgate
when automatically opening, this procedure
is stopped. If a solid object blocks or restricts the tailgate when automatically closing, the
tailgate automatically opens again slightly.
The automatic obstacle recognition with
reversing function is only an aid. It is not a
substitute for your attentiveness when open- ing and closing the tailgate. 104
Luggage compartmentOpening and closing