ESP MERCEDES-BENZ GLC SUV 2015 User Guide

Driver's kneebag
Driver's kneebag
:deploys under the steer-
ing column. The driver's kneebag is triggered
together with the front airbags.
The driver's kneebag offers additional thigh,
knee and lower leg protection for the occu-
pant in the driver's seat.
i The driver's kneebag is only available in
certain countries.
Sidebags G
WARNING
Unsuitable seat covers can obstruct or pre-
vent the deployment of the airbags integrated into the seats. Consequently, the airbags can-
not protect vehicle occupants as they are
designed to do. In addition, the function of the automatic front-passenger front airbag deac-
tivation system could be restricted. This
poses an increased risk of injury or even fatal
injury.
You should only use seat covers that have
been approved for the corresponding seats by Mercedes-Benz. Front sidebags
:and rear sidebags ;
deploy next to the outer bolster of the seat
backrest.
When deployed, the sidebag offers additional thorax protection. However, it does not pro-
tect the:
R head
R neck
R arms
In the event of a side impact, the sidebag is
deployed on the side on which the impact
occurs.
Vehicles with the automatic front-passenger
airbag deactivation system: the sidebag on
the front-passenger side deploys under the
following conditions:
R an occupant is detected on the front-
passenger seat or
R the belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the sidebag on the front-passenger
side deploys if an appropriate accident situa- tion occurs. In this case, deployment is inde- pendent of whether the front-passenger seat
is occupied or not. Occupant safety
55Safety Z

Operation of automatic front-passenger
front airbag deactivation :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front airbag is disabled or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out a self-diagnosis.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six seconds.
The indicator lamps display the status of the
front-passenger front airbag: R PASSENGER AIR BAG ON lights up: the
front-passenger front airbag is enabled. If,
in the event of an accident, all deployment
criteria are met, the front-passenger front
airbag is deployed.
R PASSENGER AIR BAG OFF lights up: the
front-passenger front airbag is disabled. It
will then not be deployed in the event of an
accident.
If the status of the front-passenger front air-
bag changes while the vehicle is in motion, an
airbag display message appears in the instru-
ment cluster (Y page 349). When the front-
passenger seat is occupied, always pay atten-
tion to the PASSENGER AIR BAG ON and
PASSENGER AIR BAG OFF indicator lamps. Be aware of the status of the front-passenger front airbag both before and during the jour-
ney.
If a person sits in the passenger seat, they
must be:
R seated with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, the automatic front-passenger
front airbag deactivation system may be influ-
enced, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
The front-passenger front airbag may be dis-
abled by mistake as a result of these or similar actions. In this case, the PASSENGER AIR
BAG OFF indicator lamp lights up perma-
nently. The front-passenger front airbag doesnot then deploy during an accident. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp is lit, the front-passenger front airbag is disa-
bled. It will not be deployed in the event of an
accident and cannot perform its intended pro-
tective function. A person in the front-
passenger seat could then, for example, come
into contact with the vehicle's interior, espe-
cially if the person is sitting too close to the
dashboard. This poses an increased risk of
injury or even fatal injury.
When the front-passenger seat is occupied,
always make sure that:
R the classification of the person in the front-
passenger seat is correct and that the front-
passenger front airbag is enabled or disa-
bled in accordance with the person in the
front-passenger seat.
R the front-passenger seat has been moved
back as far back as possible.
R the person is seated correctly. Occupant safety
57Safety
Z

fit the child restraint system to a suitable
rear seat.
R the front-passenger seat is occupied by a
person with a smaller build (e.g. a teenager
or small adult), either the PASSENGER AIR
BAG ON or PASSENGER AIR BAG OFF indi-
cator lamp lights up and remains lit after
the system self-test depending on the
result of the classification.
- if the PASSENGER AIR BAG ON indicator
lamp lights up, move the front-passenger
seat as far back as possible. Alterna-
tively, a person with a small build can sit on a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person with a smaller build
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person with a build correspond-
ing to that of an adult, the PASSENGER AIR
BAG ON indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front airbag
is enabled.
If children are travelling in the vehicle, be sure
to observe the notes on "Children in the vehi- cle" (Y page 65).
If the automatic front-passenger front airbag
deactivation system is malfunctioning, the
red 6 restraint system warning lamp in
the instrument cluster and the PASSENGER
AIR BAG OFF indicator lamp light up simulta-
neously. The front-passenger front airbag is
disabled in this case and does not deploy dur- ing an accident. Have the system checked as
soon as possible by qualified technicians.
Consult a Mercedes-Benz Service Centre. The
front-passenger seat should only be repaired at a Mercedes-Benz Service Centre.
If the front-passenger seat, the seat cover orthe seat cushion is damaged, have the nec-
essary repair work carried out at a Mercedes- Benz Service Centre.
For safety reasons, Mercedes-Benz recom-
mends that you only use a child restraint sys-
tem which has been tested and approved by Mercedes-Benz in combination with the auto-
matic front-passenger front airbag deactiva-
tion system.
System self-test G
DANGER
If both the PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps do
not light up during the system self-test, the
system is malfunctioning. The front-
passenger front airbag might be triggered
unintentionally or might not be triggered at all in the event of an accident with high deceler-
ation. This poses an increased risk of injury or even fatal injury.
In this case the front-passenger seat may notbe used. Do not install a child restraint system
on the front-passenger seat. Have the auto-
matic front-passenger front airbag deactiva-
tion system checked and repaired immedi-
ately at a qualified specialist workshop. G
WARNING
If the PASSENGER AIRBAG OFF indicator lamp remains lit after the system self-test, the
front-passenger front airbag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front airbag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front airbag is enabled or disa- Occupant safety
59Safety
Z

Problems with automatic front-passenger front airbag deactivation
Be sure to observe the notes on "System self-test" (Y
page 59).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person with a build cor-responding to that of an
adult. The classification of the person on the front-passenger seat is
false.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 57).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R empty
R occupied with a rear-
ward-facing child
restraint system The automatic front-passenger front airbag deactivation system is
malfunctioning.
X Make sure there is nothing between the seat and the child
restraint system.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat.
X Make sure that the seat cushion length is fully retracted.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check that the child restraint system is installed correctly.
X Make sure that no objects are applying additional weight to the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not
install a rearward-facing child restraint system on the front-
passenger seat. It is recommended that you fit the child
restraint system to a suitable rear seat.
X Have the automatic front-passenger front airbag deactivation
system checked as soon as possible at a Mercedes-Benz Ser-
vice Centre. Occupant safety
61Safety Z

Deployment of belt tensioners and air-
bags
Important safety notes G
WARNING
After the airbag deploys, the airbag parts are
hot. There is a risk of injury.
Do not touch the airbag parts. Have a
deployed airbag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
Pyrotechnic seat belt tensioners that have
been deployed are no longer operational and
are unable to perform their intended protec-
tive function. This poses an increased risk of
injury or even fatal injury.
Therefore, have pyrotechnic belt tensioners
which have been triggered immediately
replaced at a qualified specialist workshop.
Mercedes-Benz recommends that you have
the vehicle towed to a qualified specialist
workshop after an accident. Take this into
account, particularly if a seat belt tensioner
was triggered or an airbag was deployed.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If the belt tensioners are triggered or an air-
bag is deployed, you will hear a bang, and a
small amount of powder may also be
released. The 6restraint system warning
lamp lights up.
Only in rare cases will the bang affect your
hearing. In general, the powder released is
not hazardous to health but may cause short- term breathing difficulties to persons suffer-
ing from asthma or other pulmonary condi-
tions. Provided it is safe to do so, you should
leave the vehicle immediately or open the
window in order to prevent breathing difficul- ties. Operation During the first stage of a collision, the
restraint system control unit evaluates impor- tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the seat
belt tensioners in the event of a head-on or
rear collision.
A seat belt tensioner can only be triggered if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning
lamp" (Y page 47)
R the belt tongue has engaged in the belt
buckle of the respective front seat
The seat belt tensioners in the rear compart-
ment are triggered independently of the lock
status of the seat belts.
If the restraint system control unit detects a
high severity accident, in certain head-on col- lisions, additional components of the
restraint system are deployed independently
of each other:
R front airbags and driver's kneebag
R windowbag, if the system determines that
deployment can offer additional protection
to that provided by the seat belt
On vehicles with the automatic front-
passenger front airbag deactivation system:
depending on the person in the front-
passenger seat, the front-passenger front air- bag is either disabled or enabled. The front-
passenger front airbag can only be deployed
in an accident if the PASSENGER AIR BAG ON
indicator lamp is lit. Observe the information
on the PASSENGER AIR BAG indicator lamps
(Y page 48).
Your vehicle has two-stage front airbags. In
the first deployment stage, the front airbag is filled with propellant gas to reduce the risk of 62
Occupant safetySafety

injuries. The front airbag is fully deployed if
the second deployment stage is activated
within a few milliseconds.
The activation threshold for the seat belt ten-
sioners and airbags is determined based on
the evaluation of the vehicle's rate of decel-
eration or acceleration at various points in the vehicle. This process is pre-emptive in nature.The triggering/deployment process should
take place in good time at the start of the
collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an airbag,
nor do they provide an indication of airbag
deployment.
The vehicle may be deformed significantly
without an airbag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, an airbag may be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result.
If the restraint system control unit detects a
side impact or if the vehicle overturns, the
applicable components of the restraint sys-
tem are activated independently of each
other depending on the apparent type of acci-
dent.
R Sidebags on the side on which an impact
occurs, independent from the seat belt ten-
sioner and seat belt usage Vehicles with the automatic front-
passenger airbag deactivation system: the
sidebag on the front-passenger side
deploys under the following conditions:
- an occupant is detected on the front-
passenger seat or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Windowbag on the side on which an impact
occurs, independent of seat belt usage and
regardless of whether the front-passenger
seat is occupied
R Front seat belt tensioners, if the system
determines that deployment can offer addi-
tional protection for the vehicle occupants
in this situation
R Rear seat belt tensioners in certain situa-
tions if the vehicle overturns
R Windowbags on the driver's and front-
passenger side in certain situations if the
vehicle overturns and if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
i Not all airbags are deployed in an acci-
dent. The different airbag systems work
independently of each other.
How the airbag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration, and the apparent type of acci-
dent:
R frontal collision
R side impact
R overturn PRE-SAFE
®
(anticipatory occupant
protection)
Introduction PRE-SAFE
®
takes pre-emptive measures to
protect occupants in certain hazardous sit-
uations. Occupant safety
63Safety Z

Suitability of the seats for attaching a belt-secured child restraint system
If you use a baby car seat of category 0 or 0+ or a rearward-facing child restraint system of
category I on a rear seat, you must adjust the driver's or front-passenger seat so that the seat
does not touch the child restraint system.
If you use a category I, forward-facing child restraint system, you should remove the head
restraint of the respective seat (Y page 125), if possible. The backrest of the child restraint
system must, as far as possible, lie flat against the backrest of the seat.
Always observe the notes in the "Child restraint system" section (Y page 66) and the child
restraint system manufacturer's installation instructions.
When you remove the child restraint system you must replace the head restraints again
immediately (Y page 123). All vehicle occupants must adjust their head restraints correctly
before beginning the journey.
Legend for the table:
XS eat which is unsuitable for children in this weight category.
US uitable for child restraint systems in the "Universal" category that are approved for use
in this weight category.
UF Suitable for forward-facing child restraint systems that belong to the "Universal" category and are approved for use in this weight category.
LS uitable for child restraint systems as recommended; see the "Recommended child
restraint systems" table (Y page 75). Suitable for semi-universal child restraint systems
if the vehicle and the seat are listed in the child restraint system manufacturer's vehicle
model list. Weight category Front-passenger seat Rear seat
Front-
passenger
front airbag
enabled Front-
passenger
front airbag
deactiva-
ted 1 Left, right
Centre
2 0
up to 10 kg X U, L U, L U, L
0+
up to 13 kg X U, L U, L U, L
I
between 9 kg and
18 kg UF, L U, L U, L U, L
II
between 15 kg and
25 kg U, L U, L U, L X
III
between 22 kg and
36 kg U, L U, L U, L X
1
The vehicle is equipped with an automatic front-passenger front airbag deactivation system. The PASSENGER
AIR BAG OFF indicator lamp must be lit.
2 Child restraint systems with a supporting bracket are not suitable for this seat. Children in the vehicle
73Safety Z

Suitability of the seats for attaching ISOFIX child restraint systems
If you use a baby car seat of category 0 or 0+ or a rearward-facing child restraint system of
category I on a rear seat, you must adjust the driver's or front-passenger seat so that the seat
does not touch the child restraint system.
If you use a category I, forward-facing child restraint system, you should remove the head
restraint of the respective seat (Y page 125), if possible. The backrest of the child restraint
system must, as far as possible, lie flat against the backrest of the seat.
Always observe the notes in the "Child restraint system" section (Y page 66) and the child
restraint system manufacturer's installation instructions.
When you remove the child restraint system you must replace the head restraints again
immediately (Y page 123). All vehicle occupants must adjust their head restraints correctly
before beginning the journey.
Legend for the table:
XI SOFIX position that is not suitable for ISOFIX child restraint systems in this weight cat-
egory and/or size category.
IUF Suitable for forward-facing ISOFIX child seat securing systems that belong to the "Uni- versal" category which are approved for use in this weight category.
IL Suitable for ISOFIX child restraint systems as recommended; see the "Recommended child restraint systems" table (Y page 75).
The manufacturer will also recommend a suitable ISOFIX child restraint system. For this,
your vehicle and the seat must be listed in the child restraint system manufacturer's
model list. For more information, contact the child restraint system manufacturer or visit
their website. Weight category Size category Equipment Rear seat left,
right Carry-cot
F ISO/L1 X
G ISO/L2 X
0
up to 10 kg up to approx.
6 months E ISO/R1 IL
0+
up to 13 kg up to approx.
15 months E ISO/R1 IL
D ISO/R2 IL
C ISO/R3
IL
3 I
9 to 18 kg approx. 9 months to
4 years D ISO/R2 IL
C ISO/R3
IL
3 B ISO/F2 IUF
3
If you are using a child restraint system of size category C (ISO/R3), move the front seat to the highest position
and move the backrest to an upright position. Make sure that the front seat backrest does not rest against the
child restraint system. 74
Children in the vehicleSafety

Weight category Size category Equipment Rear seat left,
right B1 ISO/F2X IUF
A ISO/F3 IUF
The child restraint system must not touch the roof or be put under strain by the head restraints.
Adjust the head restraint position accordingly. Also observe the child restraint system man-
ufacturer's installation instructions.
Suitability of the seats for attaching an i-Size child restraint system If you use a baby car seat of category 0 or 0+ or a rearward-facing child restraint system of
category I on a rear seat, you must adjust the driver's or front-passenger seat so that the seat
does not touch the child restraint system.
If you use a category I, forward-facing child restraint system, you should remove the head
restraint of the respective seat (Y page 125), if possible. The backrest of the child restraint
system must, as far as possible, lie flat against the backrest of the seat.
Always observe the notes in the "Child restraint system" section (Y page 66) and the child
restraint system manufacturer's installation instructions.
When you remove the child restraint system you must replace the head restraints again
immediately (Y page 125). All vehicle occupants must adjust their head restraints correctly
before beginning the journey.
Legend for the table:
XS eat which is unsuitable for i-Size child restraint systems in the "Universal" category.
i‑US uitable for a forward or rearward-facing i-Size child restraint system in the "Universal"
category. Seat
Front-
passenger seat Rear seat
Left Centre Right
i‑Size child restraint sys-
tems X i
‑U X i
‑U Recommended child restraint systems
General notes Always observe the information in "Child restraint systems on the front-passenger seat"
(Y page 69) and in "Suitable positioning of the child restraint system" (Y page 71).
You can obtain further information about the correct child restraint system from any
Mercedes-Benz Service Centre. Children in the vehicle
75Safety Z

Override feature for the rear side win-
dows X
To enable/disable: press button;.
If indicator lamp :is lit, operation of the
rear side windows is disabled. Operation is
only possible using the switches in the driv- er's door. If indicator lamp :is off, oper-
ation is possible using the switches in the
rear compartment. Pets in the vehicle
G
WARNING
If you leave animals unsupervised or unse-
cured in the vehicle, they may push a button
or a switch, for example.
They could:
R activate vehicle equipment and become
trapped, for example
R switch vehicle systems on or off, thus
endangering other road users
In the event of an accident, sudden braking or
abrupt changes of direction, unsecured ani-
mals could be flung around the vehicle, injur-
ing the vehicle occupants. There is a risk of an accident and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals correctly during a
journey, e.g. in an animal transport box. Driving safety systems
Driving safety systems overview
In this section, you will find information about the following driving safety systems:
R ABS ( Anti-lock BrakingSystem)
(Y page 79)
R BAS ( Brake Assist System) (Y page 79)
R BAS PLUS with Cross-Traffic Assist ( Brake
Assist System PLUS with Cross-Traffic
Assist) (Y page 80)
R COLLISION PREVENTION ASSIST PLUS
(Y page 81)
R Adaptive brake lights (Y page 84)
R ESP ®
(Electronic StabilityProgram)
(Y page 84)
R EBD ( electronic brake force distribution)
(Y page 87)
R ADAPTIVE BRAKE (Y page 87)
R PRE-SAFE ®
Brake (Y page 87)
R STEER CONTROL (Y page 90) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of an accident nor
override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. You are responsible for the distance
to the vehicle in front, for vehicle speed and
for braking in good time. Always adapt your
driving style to suit the prevailing road,
weather and traffic conditions and maintain a
safe distance from the vehicle in front. Drive
carefully.
The driving safety systems described only
work as effectively as possible when there is
adequate contact between the tyres and the
road surface. Please pay special attention to
the notes on tyres, recommended minimum
tyre tread depths etc. (Y page 454).
In wintry driving conditions, always use winter tyres (M+S tyres) and, if necessary, snow 78
Driving safety systemsSafety