MERCEDES-BENZ GLC SUV 2015 Owners Manual

X
When the tyre pressure is correct, unscrew
the filler hose from the valve of the sealed
tyre.
X Screw the valve cap onto the tyre valve of
the sealed tyre.
X Pull the tyre sealant bottle out of the tyre
inflation compressor.
The filler hose stays on the tyre sealant
bottle.
X Drive to the nearest qualified specialist
workshop and have the tyre changed there.
X Have the tyre sealant bottle replaced as
soon as possible at a qualified specialist
workshop.
X Have the tyre sealant bottle replaced every
four years at a qualified specialist work-
shop. Battery (vehicle)
12 V battery - important safety notes
PLUG-IN HYBRID vehicles are equipped with a 12 V battery and a high-voltage battery. The
following notes refer to the 12 V battery.
Notes on the high-voltage battery can be
obtained in the "High-voltage battery – impor-
tant safety notes" section (Y page 440).
Work on the battery, e.g. removing or fitting,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted. You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering manoeuvres
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. Always have work on the battery carried out at a
qualified specialist workshop.
Further information about ABS (Y page 79)
and ESP ®
(Y page 84).
All vehicles except vehicles with a lith-
ium-ion battery: G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture is created
while the battery is charging and when jump-
starting.
Always make sure that neither you nor the
battery is electrostatically charged. Electro-
static charge is created, for example:
R by wearing synthetic fibre clothing
R by friction between clothing and the seat
R when you pull or push the battery across
carpet or other synthetic materials
R when you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. 438
Battery (vehicle)Breakdown assistance

R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jump leads.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once.
All vehicles: H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop. Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information.
! Always have work on the batteries carried
out at a qualified specialist workshop.
Should it, in exceptional circumstances, be absolutely necessary to disconnect the 12-
volt battery yourself, please observe the
following:
R secure the vehicle to prevent it from roll-
ing away.
R switch off the engine and remove the
key. Make sure the ignition is switched
off. Check that all the indicator lamps in
the instrument cluster are off. Otherwise,
you may damage electronic components such as the alternator, for example.
R first, disconnect the negative terminal
clamp, followed by the positive terminal
clamp. Never swap the terminal clamps.
The vehicle electronics may otherwise be
damaged.
R the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The batteries and the covers of the positive
terminal clamps must always be fitted
securely during operation.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and smoking
are prohibited when handling the
battery. Avoid creating sparks.
Electrolyte or battery acid is corro-
sive. Avoid contact with the skin,
eyes or clothing.
Wear suitable protective clothing,
in particular gloves, an apron and a face mask. Battery (vehicle)
439Breakdown assistance Z

Immediately rinse electrolyte or
acid splashes off with clean water.
Consult a doctor if necessary. Wear eye protection.
Keep children away.
Observe this Owner's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event of
an accident.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
The vehicle battery, like other batteries, can
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop. You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
When you park the vehicle, remove the key if you do not require any electrical consumers.
The vehicle will then use very little energy,
thus conserving battery power.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery
can also supply the 12 V battery. This only
happens if the battery charge of the 12 V bat- tery requires this, e.g. after using electrical
consumers for an extended period with the
engine switched off. As the on-board voltage
is continuously monitored this can also be
performed when the engine is switched off.
The battery charge of the 12 V battery and the
on-board voltage are thereby kept stable for
longer. High-voltage battery - important
safety notes
Only PLUG-IN HYBRID vehicles are equipped
with a high-voltage battery. G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceeda critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk
of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
WARNING
If the housing of the high-voltage battery has
been damaged, electrolyte and gases may
leak out. These are poisonous and caustic.
There is a risk of injury. 440
Battery (vehicle)Breakdown assistance

Avoid contact with the skin, eyes or clothing.
Immediately rinse electrolyte splashes off
with water and seek medical attention
straight away.
! Exhaustive discharge caused by the vehi-
cle standing idle for lengthy periods can
damage the high-voltage battery. If the
vehicle is idle for lengthy periods leave the
high-voltage battery connected to a charg-
ing station.
Consult a Mercedes-Benz Service Centre if
you wish to leave your vehicle parked up for a
long period of time. Charging the 12 V battery
Vehicles with a lithium-ion battery:
! Only use battery chargers with a maxi-
mum charging voltage of 14.4 V.
All ot her vehicles G
WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with the skin, eyes or clothing.
Do not breathe in any battery gases. Do not
lean over the battery. Keep the batteries out
of the reach of children. Immediately rinse off
battery acid thoroughly with plenty of clean
water and seek medical attention at once. G
WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases can escape from the battery. There is a risk of
an explosion.
Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V.
All ve hicles:
! Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 443).
X Open the bonnet.
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure (Y page 443).
Keep away from fire and open flames. Do not lean over the battery. Never charge the bat-
tery if it is still fitted to the vehicle, unless you
use a battery charger which has been tested
and approved by Mercedes-Benz. A battery
charger unit specially adapted for Mercedes- Benz vehicles and tested and approved by
Mercedes-Benz is available as an accessory.
This device permits charging of the battery in
position. Contact a Mercedes-Benz Service
Centre for information and availability. Read
the battery charger's operating instructions
before charging the battery.
All vehicles except vehicles with a lith-
ium-ion battery: if the indicator/warning
lamps in the instrument cluster do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case
you may neither jump-start the vehicle nor
charge the battery. The service life of a bat-
tery that has been thawed may be reduced.
The starting characteristics may be impaired,
especially at low temperatures. Have the
thawed battery checked at a qualified spe-
cialist workshop.
Vehicles with a lithium-ion battery: at low
temperatures, do not charge a battery which
has been removed using a battery charger. Battery (vehicle)
441Breakdown assistance Z

Allow the battery to warm up gently first, if
necessary. Otherwise, the service life can be
shortened and the starting characteristics
impaired, especially at low temperatures.
PLUG-IN HYBRID vehicles: if the battery
charge is sufficient, the high-voltage battery
can also supply the 12 V battery with energy.
This only happens if the battery charge of the 12 V battery requires this, e.g. after using
electrical consumers for an extended period
with the engine switched off. As the on-board
voltage is continuously monitored this can
also be performed when the engine is
switched off. The battery charge of the 12 V
battery and the on-board voltage are thereby kept stable for longer. 442
Battery (vehicle)Breakdo
wn assis tance

Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a positive terminal and an earth point, in the engine compartment.
All vehicles except vehicles with a lithium-ion battery: G
WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with the skin, eyes or clothing. Do not breathe in any battery gases. Do not lean over the battery. Keep the batteries out of the reach of children. Immediately rinse off battery acid
thoroughly with plenty of clean water and seek medical attention at once. G
WARNING
During charging and jump-starting, explosive gases can escape from the battery. There is a risk of an explosion.
Particularly avoid fire, naked flames, creating sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting. Do not lean over a battery. G
WARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosion.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described order when connecting and disconnecting
the jump leads.
R Never connect or disconnect the battery terminals while the engine is running. G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a petrol engine:
avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the
discharged battery has frozen. In this case you may neither jump-start the vehicle nor charge
the battery. The service life of a battery that has been thawed may be reduced. The starting
characteristics may be impaired, especially at low temperatures. Have the thawed battery
checked at a qualified specialist workshop.
All vehicles: Jump-starting
443Breakdown assistance Z

Do not use a rapid charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R Vehicles with a petrol engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Jump-starting may only be performed using batteries with a nominal voltage of 12 V.
R Only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R Make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R non-insulated parts of the terminal clamps do not come into contact with other metal parts
while the jump leads are connected to the battery.
R the jump leads cannot come into contact with parts which can move when the engine is
running, such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position P.
X Make sure the ignition is switched off (Y page 187). All indicator lamps in the instrument
cluster must be off. When using the key, turn the key to position 0in the ignition lock and
remove it (Y page 187).
X Switch off all electrical consumers, e.g. rear window heating, lighting etc.
X Open the bonnet. Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device. 444
Jump-startingBreakdown assistance

X
Slide cover Aof positive terminal :in the direction of the arrow.
X Connect positive terminal :on your vehicle to positive terminal ;of donor battery B
using the jump lead. Always begin with positive terminal :on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal =of donor battery Bto earth point ?of your vehicle using the
jump lead, connecting the jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point ?and negative terminal =, then from pos-
itive clamp :and positive terminal ;. Begin each time at the contacts on your own vehicle
first.
X Close cover Aof positive clamp :after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
PLUG-IN HYBRID vehicles: if your vehicle has been jump-started, it may not be possible to
use the electric drive for approximately 30 minutes.
Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump starting can be obtained at
any qualified specialist workshop. Towing away and tow-starting
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the engine is not running
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system
When your vehicle is towed away or towed
started, you may require considerably more
effort to steer and brake. There is a risk of an
accident.
In such cases use a rigid towing bar. Before
being towed away or tow started, make sure
the steering moves freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident. Always switch on the ignition when towing
with a tow rope or a towing bar.
G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 480). Towing away and tow-starting
445Breakdown assistance Z

!
When COLLISION PREVENTION ASSIST
PLUS, DISTRONIC PLUS or the HOLD func- tion is activated, the vehicle brakes auto-
matically in certain situations. To avoid
damage to the vehicle, deactivate these
systems in the following or similar situa-
tions:
R when towing away
R in a car wash
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
! Do not use the trailer tow hitch for recov-
ery or towing. Do not use the towing eye for recovery. This could damage the vehicle. If
in doubt, have the vehicle recovered using
a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged. !
Shift the automatic transmission to
Nand
do not open the driver's or front passeng-
er's door during towing. The automatic
transmission may otherwise shift to posi-
tion P, which could damage the transmis-
sion.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
Observe the legal requirements for the rele-
vant countries when towing.
It is better to have the vehicle transported
than to have it towed.
If the vehicle has suffered transmission dam- age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed away.
If the automatic transmission cannot be shif- ted to position N, have the vehicle transpor-
ted on a transporter or trailer.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the
ignition lock
R cannot release the electric parking brake
R cannot shift the automatic transmission to
position N
Deactivate the automatic locking feature
before towing the vehicle (Y page 102). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (Y page 91).
PLUG-IN HYBRID vehicles:
PLUG-IN HYBRID vehicles may not be towed
away but must instead be transported, if:
R the multifunction display is not working or
R the á Towing not permitted See
Towing not permitted See
Owner's Manual Owner's Manual message appears in the
multifunction display 446
Towing away and tow-startingBreakdown assistance

If the vehicle is in a dangerous location it may
be towed from the danger zone with both
axles on the ground. In this case, the towing
distance may not be greater than 50 m and
the towing speed must not exceed 10 km/h.
For longer distances, have the vehicle loaded
and transported. Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear under covers :.
Vehicles with a trailer tow hitch do not have a
bracket at the back for the screw-in towing
eye. Connect the towbar to the trailer tow
hitch (Y page 303).
X Take the towing eye out of the stowage well
on the left, under the luggage compartment floor (Y page 432).
X Press the mark on cover :inwards and
remove.
X Screw in the towing eye clockwise as far as
it will go and tighten it. Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Put the towing eye back into the vehicle
tool kit. Towing the vehicle with both axles on
the ground
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the key from the ignition lock. In order to
ensure that the automatic transmission stays
in position Nwhen towing away the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition
lock.
X Depress the brake pedal and keep it
depressed.
X Shift the automatic transmission to posi-
tion N.
X Leave the key in position 2in the ignition
lock.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 141).
In order to signal a change of direction when towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When
you reset the combination switch, the hazard
warning lamps start flashing again. Towing away and tow-starting
447Breakdown assistance Z