ESP MERCEDES-BENZ GLC SUV 2015 Owners Manual

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Internal use only
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therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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on nor used on other websites.

Rear control panel ........................
.160
Setting the air distribution ............. 166
Setting the air vents ..................... .183
Setting the airflow ......................... 167
Setting the climate mode .............. .165
Setting the temperature ................ 165
Switching air-recirculation mode
on/off ............................................ 170
Switching on/off ........................... 162
Switching residual heat on/off ...... 171
Switching the rear window heat-
ing on/off ...................................... 169
Switching the synchronisation
function on and off ........................ 167
THERMOTRONIC control panel (3- zone automatic climate control) .... 160
Coat hooks ......................................... 399
Cockpit
Overview .......................................... 32
COLLISION PREVENTION ASSIST
PLUS
Activating/deactivating ................. 328
Display message ............................ 343
Operation/notes .............................. 81
COMAND display
Cleaning ......................................... 426
Combination switch .......................... 140
Consumption statistics (on-board
computer) .......................................... 319
Convenience closing feature ............ 111
Convenience opening feature .......... 111
Convenience opening/closing (air-
recirculation mode) ........................... 170
Coolant (engine)
Checking the level ......................... 417
Display message ............................ 353
Displaying the temperature (on-
board computer) ............................ 327
Important safety notes .................. 487
Temperature display in the instru- ment cluster .................................. 313
Warning lamp ................................. 384
Cooling
see Climate control
Copyright ............................................. 30
Cornering light function
Display message ............................ 350 Function/notes ............................
.142
Crash-responsive emergency light-
ing ....................................................... 146
Crosswind Assist ................................. 87
Cruise control
Cruise control lever ....................... 231
Deactivating ................................... 233
Display message ............................ 365
Driving system ............................... 230
General notes ................................ 230
Important safety notes .................. 231
LIM indicator lamp ......................... 231
Selecting ........................................ 231
Setting a speed .............................. 232
Storing and maintaining current
speed ............................................. 232
Storing the current speed or call-
ing up the last stored speed .......... 232
Cup holder
Centre console .............................. 403
Important safety notes .................. 402
Rear compartment ......................... 403 D
Data see Technical data
Data carrier
Selecting ........................................ 323
Daytime driving lights
Display message ............................ 352
Function/notes ............................ .139
Declarations of conformity ................. 27
Diagnostics connection ......................27
Diesel .................................................. 483
Digital speedometer .........................319
Dipped-beam headlamps
Changing bulbs .............................. 147
Display message ............................ 350
Setting for driving abroad (sym-
metrical) ........................................ 138
Setting for driving on the right/
left ................................................. 332
Switching on/off ........................... 139
DIRECT SELECT lever
Automatic transmission ................. 196
Display
see Display message 8
Index

see Warning and indicator lamps
Display message
Driving systems ............................. 359
Hybrid drive system ....................... 357
Display messages
ASSYST PLUS ................................ 419
Calling up (on-board computer) ..... 335
Engine ............................................ 353
General information ....................... 335
Hiding (on-board computer) ........... 335
Introduction ................................... 335
Key ................................................ 374
Lights ............................................. 350
Safety systems .............................. 336
Tyres ..............................................3 67
Vehicle .......................................... .369
Distance warning function
Function/notes ................................ 82
Distance warning signal (warning
lamp) ................................................. .386
DISTRONIC PLUS
Activating ....................................... 238
Activation conditions ..................... 238
Cruise control lever ....................... 237
Deactivating ................................... 243
Display message ............................ 364
Displays in the instrument cluster .. 242 Driving tips ................................... .244
Driving with DISTRONIC PLUS ....... 239
Function/notes ............................ .236
Important safety notes .................. 236
Selecting ........................................ 238
Setting the specified minimum
distance ......................................... 241
Setting the speed .......................... 241
Stopping ........................................ 240
with Steering Assist and Stop&Go Pilot ............................................... 245
Door
Automatic locking (switch) ............ 102
Central locking/unlocking (key) ...... 95
Control panel ................................... 42
Display message ............................ 371
Emergency locking ........................ 103
Emergency unlocking ..................... 102
Important safety notes .................. 100
Opening (from the inside) .............. 101 Drive programs
Automatic transmission ................. 200
Display (DIRECT SELECT lever) ...... 198
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 420
Symmetrical dipped bea m............. 138
Driving Assistance Plus package ..... 280
Driving in mountainous terrain
Approach/departure angle ............ 229
Driving off-road
see Off-road driving
Driving on flooded roads .................. 226
Driving safety system
BAS PLUS with Cross-Traffic
Assist ............................................... 80
COLLISION PREVENTION ASSIST
PLUS ................................................ 81
EBD (electronic brake force distri-
bution) ............................................. 87
Recuperative Brake System ............. 46
STEER CONTROL ............................. 90
Driving safety systems
ABS (Anti-lock Braking System) ....... 79
ADAPTIVE BRAK E............................. 87
Adaptive Brake Assist ...................... 83
Adaptive brake lights ....................... 84
BAS (Brake Assist System) .............. 79
Distance warning function ............... 82
ESP ®
(Electronic Stability Pro-
gram) ............................................... 84
Important safety guidelines ............. 78
Overview .......................................... 78
PRE-SAFE ®
Brake ............................. 87
Driving system
AIR BODY CONTROL ...................... 252
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 245
Driving Assistance Plus package ... 280
Driving systems
360°camera .................................. 267
Active Blind Spot Assist ................. 280
Active Lane Keeping Assist ............ 283
Active Parking Assist ..................... 257
ATTENTION ASSIST ........................ 272
Blind Spot Assist ............................ 276 Index
9

Vehicle ........................................... 102
Engine
Display message ............................ 353
ECO start/stop function ................ 191
Engine number ............................... 480
Jump-starting .................................4 43
Running irregularl y......................... 194
Starting (important safety notes )... 189
Starting problems .......................... 194
Starting the engine with the key .... 189
Starting with the Start/Stop but-
ton ................................................. 190
Stopping ........................................ 220
Tow-starting (vehicle) ..................... 448
Warning lamp (engine diagnos-
tics) ............................................... 384
Engine electronics
Notes ............................................. 478
Problem (fault) ............................... 194
Engine oil
Additives ........................................ 486
Checking the oil level ..................... 416
Checking the oil level using the
dipstick .......................................... 416
Display message ............................ 355
Filling capacity ............................... 486
General notes ................................ 485
Notes about oil grade s................... 485
Notes on oil level/consumption .... 416
Topping up ..................................... 416
Viscosity ........................................ 486
Environmental protection
Returning an end-of-life vehicle ....... 25
ESP ®
(Electronic Stability Pro-
gram)
Activating/deactivating ................... 86
Characteristics ................................. 85
Crosswind Assist ............................. 87
Display message ............................ 336
Function/note s................................ 84
General notes .................................. 84
Important safety guidelines ............. 85
Trailer stabilisation .......................... 86
Warning lamp ................................. 381
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 85
Exhaust
see Exhaust pipe Exhaust pipe
Cleaning ......................................... 426
Exhaustive discharging (high-volt-
age battery) ....................................... 440
Exterior lighting
Cleaning ......................................... 424
see Lights
Exterior mirrors
Adjusting ....................................... 132
Anti-dazzle mode (automatic) ........ 133
Folding in/out (automatically )....... 132
Folding in/out (electrically) ........... 132
Out of position (troubleshooting) ... 133
Parking position ............................. 133
Resetting ....................................... 132
Storing settings (memory func-
tion) ............................................... 135 F
Fault message see Display messages
Features ............................................. 402
Filler cap
see Fuel filler flap
Fire extinguisher ............................... 432
First-aid kit ......................................... 431
Fitting a wheel
Fitting a wheel ............................... 467
Lowering the vehicle ...................... 467
Preparing the vehicle ..................... 464
Raising the vehicle ......................... 465
Removing a whee l.......................... 466
Securing the vehicle against roll-
ing away ........................................ 465
Flat tyre
Changing a wheel/fitting the
spare whee l................................... 463
MOExtended tyre s......................... 434
Preparing the vehicle ..................... 433
TIREFIT kit ...................................... 435
see Emergency spare wheel
Floormat ............................................. 411
Foglamps (extended range) .............. 143
Frequencies
Mobile phone ................................. 478
Two-way radio ................................ 478 Index
11

Checklist before driving off-road .... 228
General information ......................
.227
Important safety notes .................. 226
Maximum gradient climbing abil-
ity ................................................. .489
Maximum water depth ................... 489
Travelling uphill .............................. 229
Off-road lights ................................... .143
Off-road system
DSR ............................................... 248
Off road drive program .................. 250
Off-road 4ETS .................................. 85
Off-road ABS ................................... .79
Off-road ESP ®
..................................85
Oil
see Engine oil
On-board computer
Assistance graphic menu ............... 326
Assistance menu ........................... 327
Display messages .......................... 335
Displaying a service message ........ 419
DISTRONIC PLUS ........................... 242
Factory settings ............................. 334
Head-up display ............................. 315
HYBRID menu ................................ 329
Important safety notes .................. 312
Instrument cluster menu ............... 332
Light menu .....................................3 31
Media menu ................................... 322
Menu overview .............................. 317
Message memory .......................... 335
Navigation menu ............................ 320
Operating the TV ............................ 324
Operating video DVD ..................... 323
Operation ....................................... 314
Radio menu ................................... 322
Service menu ................................. 326
Settings menu ............................... 327
Standard display ............................ 318
Telephone menu ............................ 324
Trip menu ...................................... 318
Vehicle menu ................................. 333
Opening and closing the side trim
panels ................................................. 148
Operating instructions
Vehicle equipment ........................... 26
Operating safety
Declaration of conformity ................ 27 Important safety note .....................
.26
Operating system
see On-board computer
Outside temperature display ........... 313
Overhead control panel ......................41
Override feature
Rear side windows ........................... 78
Owner's Manual
Overview .......................................... 26 P
Paint code .......................................... 480
Paintwork (cleaning instructions) ... 423
Panic alarm .......................................... 46
Panorama sliding sunroof
Important safety information ......... 113
Opening/closing ............................1 14
Problem (malfunction) ................... 118
Rain closing feature ....................... 115
Resetting ....................................... 116
Parking
Important safety notes .................. 219
Parking brake ................................ 220
Position of exterior mirror, front-
passenger sid e............................... 133
Reversing camera .......................... 262
Switching off the engine ................ 220
see PARKTRONIC
Parking aid
see 360° camera
see Active Parking Assist
see Exterior mirrors
see PARKTRONIC
see Reversing camera
Parking brake
Display message ............................ 339
Electric parking brake .................... 220
Warning lamp ................................. 383
Parking lamps
Display message ............................ 352
Switching on/of f........................... 140
PARKTRONIC
Deactivating/activating ................. 256
Driving system ............................... 254
Function/note s............................. 254
Important safety notes .................. 254
Problem (fault) ............................... 257 16
Index

Stowage compartment
Map pockets ..................................3 92
Stowage compartments
Armrest (under) ............................ .392
Centre console .............................. 391
Cup holder ..................................... 402
Door ............................................... 392
Glove compartment ....................... 391
Important safety information ......... 390
Rear ............................................... 392
Spectacles compartment .............. .391
see Stowage areas
Stowage net ....................................... 392
Stowage space
Stowage net ................................... 392
Summer tyres
In winter ........................................ 456
Sun blind
Rear side windows ......................... 404
Sun visor ............................................ 404
Suspension settings
AIR BODY CONTROL ..................... .253
Switching the auxiliary heating/
ventilation
On/off .......................................... .179 T
Tail lamps see Lights
Tailgate
Display message ............................ 371
Emergency unlocking ..................... 109
Limiting the opening angle ............. 108
Obstruction detectio n.................... 104
Opening dimensions ...................... 488
Opening/closing ............................ 104
Opening/closing (automatically
from inside) ................................... 108
Opening/closing (automatically
from outside) ................................. 105
Opening/closing (manually from
outside) ......................................... 105
Technical data
Capacities ...................................... 480
Emergency spare wheel ................. 476
Information .................................... 478
Trailer load s................................... 491 Tyres/wheels ................................. 468
Vehicle data ................................... 488
Telephone
Accepting a call (multifunction
steering wheel) .............................. 325
Display message ............................ 374
Introduction ................................... 324
Menu (on-board computer) ............ 324
Number from the phone book ........ 325
Redialling ....................................... 326
Rejecting/ending a call ................. 325
Telephone compartment ................ 392
Temperature
Coolant (display in the instrumentcluster) .......................................... 313
Coolant (on-board computer) ......... 327
Outside temperature ...................... 313
Setting (climate control )................ 165
TEMPOMAT
Function/note s............................. 230
TIREFIT kit .......................................... 435
Tyre pressure not reached ............. 436
Tyre pressure reached ................... 437
Top Tether ............................................ 68
Total distance recorder .................... 318
Tow-away protection
Activating ......................................... 91
Deactivating ..................................... 91
Function ........................................... 91
Tow-starting
Emergency engine starting ............ 448
Important safety notes .................. 445
Towing
Important safety notes .................. 445
Notes for 4MATIC vehicles ............ 448
Transporting the vehicle ................ 448
Towing a trailer
Active Blind Spot Assist ................. 283
Active Lane Keeping Assist ............ 286
Active Parking Assist ..................... 257
Axle load, permissibl e.................... 492
ESP ®
(Electronic Stability Pro-
gram) ............................................... 86
Failure check for LEDs ................... 307
General notes ................................ 303
Pulling away with a traile r.............. 191
Swinging out the ball coupling ....... 304 Index
21

Snow chains .................................. 457
Storing ........................................... 464
Summer tyres in winter ................. 456
Tyre size (data ).............................. 468
Tyre tread ...................................... 455
Wheel and tyre combinations ........ 470
see Flat tyre U
Unlocking Emergency unlocking ..................... 102
From inside the vehicle (central
unlocking button) ........................... 101 V
Vanity mirror (in sun visor) .............. 404
Variable SPEEDTRONIC
see SPEEDTRONIC
Vehicle
Correct use ...................................... 28
Data acquisition ............................... 29
Display message ............................ 369
Electronics ..................................... 478
Equipment ....................................... 26
Implied warranty .............................. 28
Individual settings .......................... 327
Leaving parked up ......................... 222
Locking (in an emergency) ............. 103
Locking (key) ................................... 95
Lowering ........................................ 467
Operating safety .............................. 26
Parking .......................................... 219
Pulling away ................................... 190
Raising ........................................... 465
Registration ..................................... 28
Securing from rolling away ............ 465
Towing away .................................. 445
Transporting .................................. 448
Unlocking (in an emergency) ......... 102
Unlocking (key) ................................ 95
Vehicle data ................................... 488
Vehicle data
Boot load (maximum) ..................... 488
Roof load (maximum) ..................... 488
Vehicle data (off-road driving)
Approach/departure angle ............ 489 Maximum gradient climbing abil-
ity .................................................. 489
Maximum water depth ................... 489
Vehicle dimensions ........................... 488
Vehicle emergency locking .............. 103
Vehicle identification number
see VIN
Vehicle identification plate .............. 480
Vehicle level
AIR BODY CONTROL ...................... 252
Display message ............................ 359
Vehicle tool kit .................................. 432
Video
Operating the DVD ......................... 323
VIN
Seat ............................................... 480
Type plate ...................................... 480 W
Warning and indicator lamps ABS ................................................ 379
Brakes ........................................... 377
Distance warning signal ................. 386
ESP ®
.............................................. 381
ESP ®
OFF ....................................... 383
Fuel tank ........................................ 384
General notes ................................ 375
Hybrid drive system ....................... 377
LIM (cruise control )........................ 231
LIM (DISTRONIC PLUS) .................. 237
LIM (variable SPEEDTRONIC) ......... 234
Overview .......................................... 36
Parking brake ................................ 383
PASSENGER AIR BAG ...................... 48
RBS (Recuperative Brake Sys-
tem) ............................................... 377
Reserve fuel ................................... 384
Seat belt ........................................ 376
Steering ......................................... 388
Tyre pressure monitor ................... 387
Warning triangle ................................ 431
Warnings
Stickers ........................................... 44
Washer fluid
Display message ............................ 374
Wheel and tyre combinations
Tyres .............................................. 470 Index
23

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
Our objectives are to use the natural resour-
ces which form the basis of our existence on
this planet sparingly and in a manner which
takes the requirements of both nature and
humanity into consideration.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally-responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tyre wear depend on
the following factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. Therefore,
please bear the following in mind:
Operating conditions:
R avoid short trips, as these increase fuel
consumption.
R observe the correct tyre pressure.
R do not carry any unnecessary weight in the
vehicle.
R remove the roof rack once you no longer
need it.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R all maintenance work should be carried out
at a qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R monitor the vehicle's fuel consumption. Returning an end-of-life vehicle
EU countries only:
Mercedes-Benz will take back your old vehicle to dispose of it in an environmentally-respon-sible manner in accordance with the Euro-
pean Union (EU) End of Life Vehicles Direc-
tive.
There is a network of return points and dis-
assembly plants available. You can return
your vehicle to these plants free of charge.
This makes a valuable contribution to the
recycling process and the conservation of
resources.
For further information on recycling old vehi- cles, recovery and the terms of the policy,
visit the Mercedes-Benz homepage. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned
assemblies and parts which are of the same
quality as new parts. For these, the same war-
ranty applies as for new parts.
! Airbags and seat belt tensioners, as well
as control units and sensors for these
restraint systems, may be installed in the
following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R dashboard
R instrument cluster
R centre console Introduction
25 Z

Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have accessories retrofitted at a qualified
specialist workshop.
You could jeopardise the operating safety of
your vehicle if you use parts, tyres and wheels
as well as accessories relevant to safety
which have not been approved by Mercedes- Benz. This could lead to malfunctions in
safety-relevant systems, e.g. the brake sys-
tem. Only use genuine Mercedes-Benz parts
or parts of equal quality. Only use tyres,
wheels and accessories that have been spe-
cifically approved for your vehicle.
Mercedes-Benz tests genuine parts and con-
version parts and accessories that have been
specifically approved for your vehicle for their reliability, safety and suitability. Despite
ongoing market research, Mercedes-Benz is
unable to assess other parts. Mercedes-Benz
therefore accepts no responsibility for the
use of such parts in Mercedes-Benz vehicles, even if they have been officially approved or
independently approved by a testing centre.
In Germany, certain parts are only officially
approved for installation or modification if
they comply with legal requirements. This
also applies to some other countries. All gen- uine Mercedes-Benz parts meet the approval
requirements. The use of non-approved parts
may invalidate the vehicle's general operating permit.
This is the case:
R if they cause a change of the vehicle type
from that for which the vehicle's general
operating permit was granted
R if other road users could be endangered
R if the emission or noise levels are adversely
affected
Always specify the vehicle identification num- ber (VIN) (Y page 480) when ordering genu-
ine Mercedes-Benz parts. Owner's Manual
Vehicle equipment
This Owner's Manual describes all models
and all standard and optional equipment
available for your vehicle at the time of pub-
lication of the Owner's Manual. Country-spe- cific differences are possible. Note that your
vehicle may not be fitted with all features
described. This is also the case for systems
and functions relevant to safety. Therefore,
the equipment on your vehicle may differ from
that in the descriptions and illustrations.
The original purchase contract documenta-
tion for your vehicle contains a list of all of the
systems in your vehicle.
Should you have any questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are important documents and should kept in the
vehicle. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or necessary repairs car-
ried out, this could result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as necessary repairs car-
ried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become 26
Introduction

Warning and indicator lamps
Function Page
:
å
ESP®
OFF 381
;
÷
ESP® 381
=
·
Distance warning 386
?
Ð
Power steering 388
A
#!
Turn signals 140
B
!
Electric parking brake
(yellow) 383
C
!
ABS 379
D
;
Engine diagnostics 384
E
%
Diesel engine: pre-
glow 189
F
!
Electric parking brake
(red) 383
G
J
Brakes (red) 377
H
?
Coolant 384 Function Page
I
J
Brakes (yellow) 377
J
6
Restraint system 47
K
ü
Seat belts 376
L
K
Main-beam head-
lamps 141
M
L
Dipped-beam head-
lamps 139
N
8
Reserve fuel 384
O
T
Side lamps, licence
plate and instrument clus-
ter lighting 140
P
N
This lamp has no func-
tion Q
R
Rear foglamp 139
R
h
Tyre pressure monitor 387
i
Information on additional indicator and
warning lamps for PLUG-IN vehicles can be
found in the "PLUG-IN HYBRID operation"
section (Y page 289). 36
Instrument clusterAt a glance