MERCEDES-BENZ GLC SUV 2018 Owners Manual

The tailgate could thus be opened or closed
unintentionally, for example, if you:
-install or remove the ball coupling.
-couple or uncouple a trailer.
-install or remove a rear-mounted bicycle
rack.
-load/unload bicycles on/from a rear-
mounted bicycle rack.
-sit on the edge of the cargo compartment.
-set something down or lift something up
behind the vehicle.
-polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about your
person in these situations or in situations sim-
ilar to these. This will prevent unintentional
opening or closing of the tailgate.
Important safety notes
GWARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you make the kicking movement
only within the detection range of the sensors.
!If the SmartKey is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the uninten-
tional opening of the tailgate:
Rwhen using an automatic car wash
Rwhen using a power washer
Make sure that the SmartKey is at least 10 ft
(3 m) away from the vehicle.
Operation
XTo open or close: kick with your foot into
sensor detection range :beneath the
bumper.
Two warning tones sound while the tailgate is
opening or closing.
XIf the tailgate does not open or close after
several attempts: wait at least ten seconds
then kick under the bumper once again.
If you hold your foot under the bumper for too
long, the tailgate does not open or close. Repeat
the leg movement more quickly if this occurs.
To stop the opening or closing procedure, you
have the following options:
RKick with your foot into sensor detection
range :beneath the bumper.
RPull the handle on the outside of the tailgate.
RPress the closing button on the tailgate.
RPress the Fbutton on the SmartKey.
If the tailgate closing procedure has been stop-
ped:
RMove your foot under the bumper again and
the tailgate will open.
If the tailgate opening procedure has been stop-
ped:
RKick with your foot under the bumper again
and the tailgate will close.
Opening/closing automatically from
inside
Important safety notes
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate
is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
GWARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
Cargo compartment89
Opening and closing
Z

dren, during the closing procedure. There is a
risk of injury.
Make sure that nobody is in the vicinity of the
closing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch.
Vehicles with HANDS-FREE ACCESS:
It is also possible to stop the closing process by
performing a kicking movement under the rear
bumper.
!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(
Ypage 382).
Opening and closing
XTo open: pull remote operating switch :for
the tailgate until the tailgate opens.
XTo close: turn the SmartKey to position 1or
2 in the ignition lock.
XPress and hold remote operating switch for
tailgate :until the tailgate is completely
closed.
When the vehicle is stationary, you can close the
tailgate from the driver's seat. When the vehicle is also unlocked, you can also open the tailgate
from inside.
Limiting the opening angle of the tail-
gate
General notes
!Make sure there is sufficient clearance to
open the tailgate fully when setting the open-
ing angle. The tailgate could otherwise be
damaged. Ideally, set the opening angle out-
side.
You can limit the opening angle of the tailgate.
This is possible in the top half of its opening
range, up to approximately 8 in (20 cm) before
the stop.
To open the tailgate fully, pull the handle on the
outside of the tailgate again after it has stopped
automatically. This does not delete the stored
position.
Activating
XTo open the tailgate: pull the handle on the
tailgate.
XTo stop the opening procedure at the
desired position: press the closing button in
the tailgate or pull the handle on the outside
of the tailgate again.
XTo store the position: press and hold the
closing button in the tailgate until you hear a
short tone.
The opening angle limiter is activated. The
tailgate will now stop in the stored position
when opening.
Deactivating
XPress and hold the closing button on the tail-
gate until two short tones sound.
Unlocking the tailgate using the
mechanical key
General notes
Use the mechanical key if the tailgate can no
longer be unlocked:
Rusing the SmartKey
Rusing HANDS-FREE ACCESS
Rusing the remote operating switch on the door
control panel
90Cargo compartment
Opening and closing

!The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Unlocking
XRemove the cargo compartment cover
(Ypage 296).
XFold the rear seat backrest forward
(Ypage 293).
XInsert mechanical key ;into opening :in
the paneling and push it in.
XOpen the tailgate.
When you lock the vehicle, the cargo compart-
ment is also locked again.
Side windows
Important safety notes
GWARNING
While opening the side windows, body parts
could become trapped between the side win-
dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or
pull the switch to close the side window again.
GWARNING
While closing the side windows, body parts in
the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again.
GWARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the SmartKey with you and lock the vehi-
cle. Never leave children unsupervised in the
vehicle.
Side window reversing feature
The side windows are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a side window from traveling
upwards during the automatic closing process,
the side window opens again automatically. Dur-
ing the manual closing process, the side windowonly opens again automatically after the corre-
sponding switch is released. The automatic
reversing feature is only an aid and does not
relieve you of the responsibility of paying atten-
tion when closing a side window.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rwhile adjusting
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure. If
someone becomes trapped, press the W
button to open the side window again.
Opening and closing the side win-
dows
The switches for all side windows are located on
the driver's door. There is also a switch on each
door for the corresponding side window.
Side windows91
Opening and closing
Z

The switches on the driver's door take prece-
dence.
:Front left
;Front right
=Rear right
?Rear left
XTurn the SmartKey to position1or2 in the
ignition lock.
XTo open manually: press and hold the cor-
responding switch.
XTo open fully: press the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo close manually: pull the corresponding
switch and hold it.
XTo close fully: pull the switch beyond the
pressure point and release it.
Automatic operation is started.
XTo interrupt automatic operation: press/
pull the corresponding switch again.
If you press the switch beyond the pressure
point and release, automatic operation is star-
ted in the corresponding direction. You can stop
automatic operation by pressing/pulling the
switch again.
You can continue to operate the side windows
after you switch off the engine or remove the
SmartKey. This function remains active for five
minutes or until you open a front door.
When the override feature for the side windows
is activated, the side windows cannot be oper-
ated from the rear (
Ypage 65).
Information on opening and closing the roller
sunblinds on the rear side windows
(
Ypage 303).
Convenience opening
General notes
If the SmartKey is in close proximity to the vehi-
cle, the convenience opening function is availa-
ble.
Vehicles with KEYLESS-GO or KEYLESS-GO
start function: you can ventilate the vehicle
before you start driving.
To do this, the SmartKey is used to carry out the
following functions simultaneously:
Runlock the vehicle
Ropen the side windows
Ropen the panorama roof with power tilt/slid-
ing panel and the roller sunblind
Rswitch on the seat ventilation for the driver's
seat
The "convenience opening" feature is also avail-
able when the vehicle is unlocked.
Convenience opening
XPress and hold the %button on the Smart-
Key until the side windows and the panorama
roof with power tilt/sliding panel are in the
desired position.
If the roller sunblinds of the panorama roof
with power tilt/sliding panel are closed, the
roller sunblinds are opened first.
XPress and hold the %button again until the
panorama roof with power tilt/sliding panel is
in the desired position.
XTo interrupt convenience opening: release
the % button.
Convenience closing feature
Important safety notes
GWARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. Make sure that no body parts are in
close proximity during the closing procedure.
92Side windows
Opening and closing

Vehicles with KEYLESS-GO or KEYLESS-GO
start function:if the SmartKey is in close prox-
imity to the vehicle, the convenience closing
function is available.
When you lock the vehicle, you can simultane-
ously:
Rclose the side windows
Rclose the panorama roof with power tilt/slid-
ing panel
On vehicles with a panorama roof with power
tilt/sliding panel, you can then close the roller
sunblinds.
Notes on the automatic reversing feature for:
Rthe side windows (Ypage 91)
Rthe panorama roof with power tilt/sliding
panel (Ypage 95)
Using the SmartKey
XPress and hold the &button until the side
windows and the panorama roof with power
tilt/sliding panel are fully closed.
XMake sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.
XPress and hold the &button again until the
roller sunblinds of the panorama roof with
power tilt/sliding panel are closed.
XTo interrupt convenience closing: release
the & button.
Using KEYLESS-GO
The driver's door and the door at which the han-
dle is used, must both be closed. The SmartKey
must be outside the vehicle. The gap between
the SmartKey and the corresponding door han-
dle should not be greater than 3 ft (1 m).
XTouch recessed sensor surface :on the
door handle until the side windows and the
panorama roof with power tilt/sliding panel
are fully closed.
Make sure you touch only recessed sensor
surface :.
XMake sure that all the side windows and the
panorama roof with power tilt/sliding panel
are closed.
XTouch recessed sensor surface :on the
door handle again until the roller sunblinds of
the panorama roof with power tilt/sliding
panel close.
XTo interrupt convenience closing: release
recessed sensor surface :on the door han-
dle.
Resetting the side windows
If a side window can no longer be closed fully,
you must reset it.
XClose all the doors.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the corresponding switch on the door
control panel until the side window is com-
pletely closed (
Ypage 91).
XHold the switch for an additional second.
If the side window opens again slightly:
XImmediately pull the corresponding switch on
the door control panel until the side window is
completely closed (
Ypage 91).
XHold the switch for an additional second.
XIf the respective side window remains closed
after the button is released, then it has been
set correctly. If this is not the case, repeat the
steps above.
Side windows93
Opening and closing
Z

Problems with the side windows
GWARNING
If you close a side window again immediately after it has been blocked or reset, the side window
closes with increased or maximum force. The reversing feature is then not active. Parts of the
body could be trapped in the closing area in the process. This poses an increased risk of injury or
even fatal injury.
Make sure that no parts of the body are in the closing area. To stop the closing process, release
the switch or push the switch again to reopen the side window.
ProblemPossible causes/consequences and MSolutions
A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide.XRemove the objects.
XClose the side window.
A side window cannot be
closed and you cannot
see the cause.If a side window is obstructed during closing and reopens again
slightly:
XImmediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
XImmediately after the window blocks, pull the corresponding switchagain until the side window has closed.
The side windows are closed without the automatic reversing fea-
ture.
Panorama roof with power tilt/sliding
panel
Important safety notes
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
GWARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro-
cedures.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop-
ped.
GWARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
94Panorama roof with power tilt/sliding panel
Opening and closing

GWARNING
At high speeds the raised sliding sunroof auto-
matically lowers slightly at the rear. This could
trap you or other persons. There is a risk of
injury. Make sure that nobody reaches into
the sweep of the sliding sunroof whilst the
vehicle is in motion.
If somebody becomes trapped, immediately
pull back the sliding sunroof switch. The slid-
ing sunroof lifts during opening.
!Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
!The weather can change abruptly. It could
start to rain or snow. Make sure that the slid- ing sunroof is closed when you leave the vehi-
cle. The vehicle electronics can be damaged if
water enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi-
tion of the sliding sunroof or open a side window
slightly to reduce or eliminate these noises.
Sliding sunroof reversing feature
In the following section, the term "sliding sun-
roof" refers to the panorama roof with power
tilt/sliding panel.
The sliding sunroof is equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts the sliding sunroof during the closing
process, the sliding sunroof opens again auto-
matically. The automatic reversing feature is
only an aid and is no substitute for your attention
when closing the sliding roof.
GWARNING
The reversing feature does not react:
Rto soft, light and thin objects, e.g. small fin-
gers
Rover the last 1/6 in (4 mm) of the closing
movement
Rduring resetting
Rwhen closing the sliding sunroof again man-
ually immediately after automatic reversing
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Operating the panorama roof with
power tilt/sliding panel
Opening and closing
:To raise
;To open
=To close/lower
The panorama roof with power tilt/sliding panel
can only be operated when the roller sunblind is
open.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress or pull the 3switch in the corre-
sponding direction.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in the corresponding direction. You can stop auto-
matic operation by pressing or pulling again.
If the panorama roof with power tilt/sliding
panel is raised at the rear, it automatically low-
ers slightly at higher speeds. The noise level in
Panorama roof with power tilt/sliding panel95
Opening and closing
Z

the vehicle interior is reduced as a result. At low
speeds it raises again automatically.
You can also temporarily deactivate automatic
lowering. To do so, press the3switch. The
panorama roof with power tilt/sliding panel rai-
ses again automatically.
You can continue to operate the panorama roof
with power tilt/sliding panel after you switch off
the engine or remove the SmartKey. This func-
tion remains active for five minutes or until you
open a front door.
When a roof carrier is mounted the panorama
roof with power tilt/sliding panel cannot be
opened. The panorama roof with power tilt/slid-
ing panel can still be raised to allow ventilation
of the vehicle interior. If the panorama roof with
power tilt/sliding panel makes contact with a
roof carrier approved by Mercedes-Benz, the
sunroof will lower slightly but remain raised at
the rear.
Rain-closing feature
The raised panorama roof with power tilt/sliding panel automatically lowers when driving if it
starts to rain. The sliding sunroof is lowered
depending on:
Rthe road speed
Rthe intensity of the rain
You can manually cancel the automatic closing
procedure. Press or pull the 3switch in any
direction.
To raise the panorama roof with power tilt/slid- ing panel again, press the 3switch in direc-
tion :.
The rain-closing feature is then deactivated until
you:
Rpress or pull the 3switch in any direction
or
Rturn the SmartKey to another position in the
ignition lock (Ypage 136)
Operating the roller sunblinds for the
panorama roof with power tilt/sliding
panel
Important safety notes
GWARNING
Parts of the body could become trapped
between the roller sunblind and frame or slid-
ing sunroof during automatic opening or clos-
ing. There is a risk of injury.
When opening or closing, make sure that no
body parts are in the sweep of the roller sun-
blind.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rduring automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped.
The roller sunblinds shield the vehicle interior
from sunlight. The roller sunblinds can only be
opened and closed when the panorama roof
with power tilt/sliding panel is closed.
Roller sunblind reversing feature
The roller sunblinds are equipped with an auto-
matic reversing feature. If a solid object blocks
or restricts a roller sunblind during the closing
process, the roller sunblind opens again auto-
matically. However, the automatic reversing
feature is only an aid and is not a substitute of
your attentiveness when closing the roller sun-
blind.
GWARNING
The reversing feature does not react in par-
ticular to soft, light and thin objects, e.g. small
fingers. This means that the reversing feature
cannot prevent someone being trapped in
these situations. There is a risk of injury.
When closing the roller sunblind, make sure
that no body parts are in the sweep area.
96Panorama roof withpower tilt/sliding panel
Opening and closing

If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the
automatic closing process
The closing process is stopped.
Opening and closing the roller sun-
blinds
:To open
;To open
=To close
You can only close the roller sunblinds when the
panorama roof with power tilt/sliding panel is
closed.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPress the 3switch in direction :.
Both roller sunblinds open, then the pano-
rama roof with power tilt/sliding panel is
raised.
XPull the 3switch in direction ;.
The sunblinds open.
XPull the 3switch in direction =.
The roller sunblinds close when the panorama
roof with power tilt/sliding panel is closed.
If you press or pull the 3switch beyond the
pressure point, automatic operation is started in
the corresponding direction. You can stop auto- matic operation by pressing or pulling again.
Resetting the panorama roof with
power tilt/sliding panel or the front
roller sunblind
!
If the panorama roof with power tilt/sliding
panel and the roller sunblinds cannot be fully
opened or closed after resetting, contact a
qualified specialist workshop.
Reset the panorama roof with power tilt/sliding
panel or the roller sunblinds if the panorama
roof with power tilt/sliding panel or the front
roller sunblind does not move smoothly.
XTurn the SmartKey to position 1or2 in the
ignition lock.
XPull the 3switch repeatedly to the point of
resistance in the direction of arrow :until
the panorama roof with power tilt/sliding
panel is fully closed.
XKeep the 3switch pulled for an additional
second.
XPull the 3switch several times in the
direction of arrow :until the roller sunblinds
are closed.
XKeep the 3switch pulled for an additional
second.
XMake sure that the panorama roof with power
tilt/sliding panel and the roller sunblinds can
be fully opened and closed again.
XIf this is not the case, repeat the steps above
again.
Problems with the panorama roof with power tilt/sliding panel
In the following section, the term "sliding sunroof" refers to the panorama roof with power tilt/
sliding panel.
Panorama roof with power tilt/sliding panel97
Opening and closing
Z

GWARNING
If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding
sunroof closes with increased or maximum force. The reversing feature is then not active. Parts
of the body could be trapped in the closing area in the process. This poses an increased risk of
injury or even fatal injury.
Make sure that no parts of the body are in the closing area.
If somebody becomes trapped:
Rrelease the switch immediately, or
Rpress the switch in any direction during the automatic closing process
The closing process is stopped.
!If the sliding sunroof still cannot be opened or closed as a result of a malfunction, contact a
qualified specialist workshop.
ProblemPossible causes/consequences and MSolutions
The panorama roof with
power tilt/sliding panel
cannot be closed and
you cannot see the
cause.If the panorama roof with power tilt/sliding panel is obstructed during
closing and reopens again slightly:
XImmediately after it blocks, pull the3switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed with more
force.
If the panorama roof with power tilt/sliding panel is obstructed again
during closing and reopens again slightly:
XImmediately after it blocks, pull the 3switch down again to the
point of resistance until the panorama roof with power tilt/sliding
panel is closed.
The panorama roof with power tilt/sliding panel is closed without
the automatic reversing feature.
98Panorama roof with power tilt/sliding panel
Opening and closing