MERCEDES-BENZ GLC SUV 2018 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2018, Model line: GLC SUV, Model: MERCEDES-BENZ GLC SUV 2018Pages: 390, PDF Size: 6.54 MB
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Display messagesPossible causes/consequences andMSolutions
FrontPassengerAir‐bag Disabled SeeOperator' sManual
The front-passenger fron tair bag is deactivated during th ejourney,
eve nthough :
Ran adult
or
Raperson of th ecorrespondin gstatur eis on th efront-passenger seat
If additional force sare applie dto th eseat ,th esystem may interpret
th eoccupant's weigh tas lower than it actually is.
GWARNIN G
The front-passenger fron tair bag does no tdeploy during an accident.
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XSwitchth eignition off .
XHaveth eoccupant on th efront-passenger seat get out of th evehi-
cle .
XKee pth eseat unoccupied ,close th efront-passenger door and
switch on th eignition .
XObserveth ePASSENGER AI RBA Gindicator lamp sin th ecenter
console and th emultifunction display and chec kth efollowing:
Seat unoccupied and ignition switched on :
Raself-diagnosis is carrie dout .The PASSENGER AI RBA GOF Fand
PASSENGER AI RBA GON indicator lamp smus tligh tup simulta-
neousl yfor approximately six seconds.
Rth ePASSENGER AI RBA GOF Findicator lamp mus tthen ligh tup
and remain lit after th eself-diagnosis .If th eindicator lamp is on ,
OCS (Occupant Classification System) has disabled th efront-
passenger fron tair bag (
Ypage 52 )
Rthedisplay message sFront Passenger Airbag Enable dSee Operator'sManualor Front Passenger Airbag Dis ‐abled See Operator'sManualmus tno tappear in th emulti-
function display
XWait for aperiod of at least 60 seconds until th enecessar ysystem
checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappear in th emulti-
function display.
If these condition sare fulfilled ,th efront-passenger seat can be occu-
pied again .Whether th ePASSENGER AI RBA GOF Findicator lamp
remain slit or goe sout depend son how OCS classifies th eoccupant .
If th econdition sare no tfulfilled ,th esystem is no toperating correctly.
XVisit aqualified specialist workshop immediately.
Fo rfurther information about th eOccupant Classification System, see
(
Ypage 52).
Display messages24 9
On-board computer and displays
Z
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Display messagesPossible causes/consequences andMSolutions
FrontPassengerAir‐bag Enable dSeeOperator' sManual
The front-passenger fron tair bag is activated during th ejourney, eve n
though :
Rachild, asmall adult or an objec tweighing less than th esystem' s
weigh tthreshold is locate don th efront-passenger seat
or
Rth efront-passenger seat is unoccupied
The system may detec tobjects or force sapplyin gadditional weigh ton
th eseat .
GWARNIN G
The front-passenger fron tair bag may deploy unintentionally.
There is an increased ris kof injury.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XSwitchth eignition off .
XOpenth efront-passenger door .
XRemove thechild and th echild restrain tsystem from th efront-
passenger seat .
XMakesur ethat there are no objects on th eseat addin gto th e
weight.
The system might otherwise detec tth eadditional weigh tand inter-
pre tth eseat occupant's weigh tas greate rthan it actually is.
XKee pth eseat unoccupied ,close th efront-passenger door and
switch on th eignition .
XObserveth ePASSENGER AI RBA Gindicator lamp sin th ecenter
console and th emultifunction display and chec kth efollowing:
Seat unoccupied and ignition switched on :
Raself-diagnosis is carrie dout .The PASSENGER AI RBA GOF Fand
PASSENGER AI RBA GON indicator lamp smus tligh tup simulta-
neousl yfor approximately six seconds.
Rth ePASSENGER AI RBA GOF Findicator lamp mus tthen ligh tup
and remain lit after th eself-diagnosis .If th eindicator lamp is on ,
OCS has disabled th efront-passenger fron tair bag (
Ypage 52)
Rthedisplay message sFront Passenger Airbag Enable dSee Operator'sManualor Front Passenger Airbag Dis ‐abled See Operator'sManualmus tno tappear in th emulti-
function display
XWait for aperiod of at least 60 seconds until th enecessar ysystem
checks hav ebeen completed.
XMak esur ethat th edisplay message sdo no tappear in th emulti-
function display.
If these condition sare fulfilled ,th efront-passenger seat can be occu-
pied again .Whether th ePASSENGER AI RBA GOF Findicator lamp
remain slit or goe sout depend son how OCS classifies th eoccupant .
If th econdition sare no tfulfilled ,th esystem is no toperating correctly.
XVisit aqualified specialist workshop immediately.
250Display messages
On-board computer and displays
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Display messagesPossible causes/consequences andMSolutions
Forfurther information about th eOccupant Classification System, see
(Ypage 52) .
Lights
Display messagesPossible causes/consequences and MSolutions
b
CheckLeftLowBeam(Example)
The bulb in question is malfunctioning .
XVisitaqualified specialist workshop .
or
XChec kwhether you are permitte dto replace th ebulb yourself
(Ypage 117).
iLE Dligh tsources: th edisplay message for th ecorrespondin g
lamp only appear swhen all th eLEDs in th elamp hav efailed.
b
Active HeadlampsInoperative
The active ligh tfunction is malfunctioning .
XVisitaqualified specialist workshop .
b
Malfunction SeeOperator’sManual
The exterio rlighting is malfunctioning .
XVisitaqualified specialist workshop .
Vehicles withtrailer to whitch : afusemay hav eblown .
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XCheckth efuses (Ypage 347).
XIf necessary, replace th eblown fuse. Observ eth ewarning notes.
If th edisplay message remain son show:
XVisit aqualified specialist workshop .
b
AutoLam pFunctionInoperative
The ligh tsensor is malfunctioning .
XVisitaqualified specialist workshop .
b
Switch Off Lights
You leaveth evehicl eand th elights are switched on . Awarning tone
also sounds.
XTurn th eligh tswitch to th eà position .
b
Switch On Headlamps
You are drivin gwit hlow-beam headlamp sswitched off .
XTurn theligh tswitch to th eL orà position .
Display messages251
On-board computer and displays
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Display messagesPossible causes/consequences andMSolutions
Adaptive HighbeamAssist CurrentlyUnavailable SeeOperator'sManual
Adaptive Highbea mAssis tis deactivated and temporarily inoperative.
Possibl ecauses are:
RThe windshield in th ecamera' sfield of vision is dirty.
RVisibilit yis impaire ddue to heav yrain ,snow or fog .
XClean thewindshield.
If th esystem detects that th ecamera is full yoperational again ,th e
Adaptive
HighbeamAssistNowAvailablemessage is displayed.
Adaptive Highbea mAssis tis operational again .
Adaptive HighbeamAssist InoperativeAdaptive HighbeamAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Engine
Display messagesPossible causes/consequences and MSolutions
+
CheckCoolantLevelSee Operator' sMan ‐ual
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, observing th ewarning note sbefore doin gso
(Ypage 322).
If you have to ad dcoolant frequently:
XContac t aqualified specialist workshop and hav eth eengin ecoolin g
system checked.
?The fan motor is malfunctioning .
XIf thecoolan ttemperature is belo wthered marking in th ecoolan t
temperature gage ,drive to th eneares tqualified specialist work-
shop.
XAvoid heav yloads on th eengin eas you do so, e.g. drivin gin moun -
tainous terrain and stop-and-g otraffic.
252Display messages
On-board computer and displays
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Display messagesPossible causes/consequences andMSolutions
?
CoolantToo HotSto pVehicl eTur nEngine Off
The coolan tis to ohot .
A warning tone also sounds.
GWARNIN G
Do no tdrive when your engin eis overheated. This can caus esom e
fluids whic hmay hav eleaked int oth eengin ecompartmen tto catch
fire.
Steam from th eoverheate dengin ecan also caus eserious burn swhic h
can occur jus tby opening th ehood.
There is aris kof injury.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XWait until th eengin ehas cooled down .
XMakesur ethat th eair supply to th eengin eradiato ris no tblocked,
e.g. by snow, slus hor ice .
XDo no tstart th eengin eagain until th edisplay message goe sout and
th ecoolan ttemperature gage is belo wthered marking .Otherwise ,
th eengin ecould be damaged.
XPay attention to th ecoolan ttemperature gage .
If th etemperatur eincreases again:
XVisit aqualified specialist workshop immediately.
Under normal operating condition sand wit hth especified coolan t
level, th ecoolan ttemperature display may ris eto th ered marking .
#
See Operator' sMan ‐ual
The battery is no tbein gcharged.
A warning tone also sounds.
Possibl ecauses are:
Radefective alternato r
Ratorn poly-V-belt
Ramalfunction in th eelectronics
!Do no tcontinu edriving. The engin ecould otherwise overheat.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XConsult aqualified specialist workshop .
Display messages253
On-board computer and displays
Z
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Display messagesPossible causes/consequences andMSolutions
#
StopVehicl eSeeOperator' sManual
The battery is no longer bein gcharged and th econdition of charg eis
to olow.
A warning tone also sounds.
XPull ove rand stop th evehicl esafely and switch off th eengine, pay-
ing attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XObserv eth einstruction sin th e# See Operator' sManualdisplay message .
XConsultaqualified specialist workshop .
#
StopVehicl eLeaveEngine Runnin g
The battery condition of charg eis to olow.
XPull ove rand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions. Do no tcontinu edrivin g
under any circumstances.
XLeav eth eengin erunning.
XWait until th edisplay message disappear sbefore pullin gaway.
#
Start Engine SeeOperator' sManual
The engin eis switched off and th econdition of charg eis to olow.
XSwitc hoff electrical consumer sthat you do no tneed, suc has th e
rear window defroste rand interior lighting .
XLeaveth eengin erunnin gfor afew minute sor drive alon gdistance.
The battery is bein gcharged.
4
CheckEngineOilAtNex tRefueling
The engin eoil level has dropped to th eminimum level.
A warning tone also sounds.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 320).
XIf necessary, add engin eoil (Ypage 320).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
254Display messages
On-board computer and displays
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Display messagesPossible causes/consequences andMSolutions
4
Check Engine OilLevel(Add1quart)(USA) Check EngineOil Level (Ad d 1Liter)(Canada)
Mercedes-AMG GLC 63 vehicles:
The engineoil level has dropped to th eminimum level.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
XChec kth eoil level when next refueling, at th elatest (Ypage 320).
XIf necessary, add engin eoil (Ypage 320).
If you have to ad dengin eoil frequently:
XContac t aqualified specialist workshop and hav eth eengin e
checked.
Information on approve dengin eoils can be obtained from aqualified
specialist workshop or on th eInternet at http://bevo.mercedes -
benz.co m.
4
Engine Oil LevelLow Stop VehicleTurn Engine Off
Mercedes-AMG GLC 63 vehicles:
The engine oil level is too low. There is a risk of engine damage.
XPull over and stop the vehicle safely and switch off the engine, pay-
ing attention to road and traffic conditions.
XSecure the vehicle against rolling away (Ypage 158).
XCheck the engine oil level (Ypage 320).
XIf necessary, add engine oil (Ypage 320).
4
Engine Oil LevelCannot Be Measured
Mercedes-AMG GLC 63 vehicles: the measuring system is malfunc-
tioning.
XVisit a qualified specialist workshop.
8
Fuel Level Low
The fuel level has dropped into the reserve range.
XRefuel at the nearest gas station.
CThere is only a very small amount of fuel in the fuel tank.
XRefuel at the nearest gas station without fail.
8
Gas Cap Loose
The fuel filler cap is not closed correctly or the fuel system is leaking.
XCheck that the fuel filler cap is correctly closed.
If the fuel filler cap is not correctly closed:
XClose the fuel filler cap.
If the fuel filler cap is correctly closed:
XVisit a qualified specialist workshop.
Display messages255
On-board computer and displays
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Drivingsystems
Display messagesPossible causes/consequences an dMSolutions
À
ATTENTION ASSIST :Take a Break!
Based on certain criteria, ATTENTION ASSIST has detecte dfatigue or
a lac kof concentration on th epar tof th edriver . Awarnin gtone also
sounds.
XIf necessary, take abreak .
Durin glon gjourneys, take regular break sin goo dtime so you get
enough rest.
À
ATTENTION ASSISTInoperative
ATTENTION ASSIST is inoperative .
XVisitaqualified specialis tworkshop .
Á
VehicleRising
The vehicle is risin gto th elevel you hav eselected.
Á
Vehicl eRisingPlease Wai t
The vehicle level is to olow when th evehicle is stationary. Awarnin g
tone also sounds.
XDo no tpull away.
The vehicle level is set when th edisplay messag edisappears .
Á
StopVehicl eVehi‐cle Too Low
You hav epulle daway whil eth evehicle level is still to olow.
AI RBODY CONTROL set sth evehicle to th eselecte dlevel after ashort
period.
Mercedes-AMG vehicles :th eAM Gsport ssuspensio nbase don AI R
BODY CONTROL set sth evehicle to th eselecte dlevel after ashort
period.
XPull over and stop th evehicle safely as soo nas possible, payin g
attention to road and traffic conditions.
XSecur eth evehicle against rollin gaway (Ypage 158).
XWait until th edisplay messag edisappears befor epulling away.
AI R BODY CONTROL is faulty. Awarnin gtone also sounds.
Mercedes-AMG vehicles :th eAM Gsport ssuspensio nbase don AI R
BODY CONTROL is malfunctioning. Awarnin gtone also sounds.
XDo no tdrive at speeds abov e50 mph (80 km/h).
XMak eonly slight steerin gmovements .Otherwise ,th efron tfender
or th etires could be damaged if th esteerin gmovemen tis to olarge.
XListe nfo rscrapin gsounds.
XPull over and stop th evehicle safely, payin gattention to road and
traffic conditions, and set ahigher vehicle level.
Dependin gon th emalfunction ,it may be possible to rais eth evehi-
cle.
XVisit aqualified specialis tworkshop .
256Display messages
On-board computer and displays
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Display messagesPossible causes/consequences andMSolutions
Á
Drive MoreSlowly
You canno tchang eth evehicl elevel. Possibl ecauses are:
RYou are drivin gto ofas tfor th eselected vehicl elevel
RYou are drivin gto ofas twit h a trailer or th etrailer-coupling socke tis
bein gused ,e.g. for abicycle rac k
XDrive moreslowly and then select th edesire dvehicl elevel again
(Ypage 185).
XObserv eth enote son towin g atrailer (Ypage 215).
Á
Compresso rIs Cool‐ing
You hav eselected ahigher vehicl elevel. The compressor first needs
to cool down because of frequen tlevel changes.
XDrive in amanne rappropriat efor th ecurren tvehicl elevel.
XMak esur ethat there is sufficien tground clearance .
XAllow thecompressor to cool down .
Whe nth ecompressor has cooled down ,th edisplay message dis-
appears. The vehicl ethen continues rising to th eselected level.
à
Malfunction
AI R BODY CONTROL is malfunctioning .The vehicle's handlin gchar-
acteristics may be affected.
Mercedes-AMG vehicles: th eAM Gsport ssuspension base don AI R
BODY CONTROL is malfunctioning .The vehicle's handlin gcharacter-
istics may be affected.
XDrive as appropriat efor th ecurren tvehicl elevel, but do no texceed
50 mph (80 km/h).
XMak esur ethat there is sufficien tground clearance .
XVisitaqualified specialist workshop .
LaneKeepin gAssistCurrently Unavaila‐ble See Operator' sManualorActiveLan eKeepin gAssistCurrently Unavaila‐ble See Operator' sManual
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis deactivated and
temporarily inoperative.
Possibl ecauses are:
Rth ewindshield in th ecamera' sfield of vision is dirty
Rvisibilit yis impaire ddue to heav yrain ,snow or fog
Rthere hav ebeen no lan emarking sfor an extended period
Rth elan emarking sare wor naway, dark or covered up, e.g. by dir tor
snow
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Lan eKeepin gAssis tor Active Lan eKeepin gAssis tis operational
again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XClean th ewindshield.
Display messages25 7
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Display messagesPossible causes/consequences andMSolutions
LaneKeepin gAssistInoperativeor
ActiveLan eKeepin gAssist Inoperative
LaneKeepin gAssis tor Active Lan eKeepin gAssis tis malfunctioning .
XVisitaqualified specialist workshop .
Blind SpotAssistCurrently Unavaila‐ble See Operator' sManualorActiveBlind Spo tAssistCurrently Unavaila‐ble See Operator' sManual
Blind Spot Assistor Active Blind Spot Assis tis temporarily inoperative.
Possibl ecauses are:
Rth eradar sensor system is outside th eoperating temperature range
Rth eradar sensor system is temporarily inoperative, e.g. due to elec -
tromagneti cradiation emitted by nearby TV or radi ostation sor
other source sof electromagneti cradiation
Whe nth ecauses state dabov eno longer apply, th edisplay message
disappears.
Blind Spot Assis tor Active Blind Spot Assis tis operational again .
If th edisplay message does no tdisappear :
XPull overand stop th evehicl esafely as soo nas possible, payin g
attention to roa dand traffic conditions.
XSecur eth evehicl eagainst rollin gaway (Ypage 158).
XRestart th eengine.
Blind Spo tAssistInoperativeor
Active Blind Spo t
Assist Inoperative
Blind Spot Assistor Active Blind Spot Assis tis malfunctioning .
XVisitaqualified specialist workshop .
ParkingPilot Can ‐celedThe driver's door is open .
XRepeat theparking gap measuremen tand parking process wit hth e
driver's door closed .
You touched themultifunction steering whee lwhile steering inter-
vention was active .
XWhilesteering intervention is active ,mak esur ethat th emultifunc-
tion steering whee lis no ttouched unintentionally.
The vehicl ehas started to skid and ES P®has intervened.
XUse Parking Pilotagain later (Ypage 188).
ParkingPilot Inop‐erativ eParking Pilo tis malfunctioning or defective.
XFollow th einstruction sand helpful hints in th e"Problem swit h
Parking Assis tPARKTRONIC" section (Ypage 194).
If th emultifunction display still shows th edisplay message :
XVisitaqualified specialist workshop .
258Display messages
On-board computer and displays