power steering MERCEDES-BENZ GLC SUV 2018 Owner's Manual

Index....................................................... 4
Digital Operator's Manual..................27
Introduction .......................................... .27
Operation ............................................... 27
Introduction ......................................... 28
Protecting the environment ...................2 8
Genuine Mercedes-Benz parts .............. .28
Operator's Manual ................................. 29
Service and vehicle operation ................2 9
Operating safety .................................... 31
QR code for rescue card ........................ 33
Data stored in the vehicle ......................3 3
Information on copyright ....................... 35
At a glance ........................................... 36
Cockpit .................................................. 36
Instrument cluster .................................3 7
Multifunction steering wheel ................. 38
Center console ...................................... 39
Overhead control panel .........................4 2
Door control panel ................................. 43
Safety ................................................... 44
Panic alarm ............................................ 44
Occupant safety .................................... 44
Children in the vehicle ........................... 60
Pets in the vehicle ................................. 65
Driving safety systems ........................... 66
Protection against theft .........................7 6
Opening and closing...........................78
SmartKey ............................................... 78
Doors ..................................................... 84
Cargo compartment .............................. .85
Side windows ......................................... 91
Panorama roof with power tilt/sliding
panel ...................................................... 94
Seats, steering wheel and mirrors ....99
Correct driver's seat position ................ 99
Seats ..................................................... 99
Steering wheel ..................................... 105 Mirrors ................................................. 107
Memory function ................................. 110
Lights and windshield wipers
..........112
Exterior lighting ................................... 112
Interior lighting .................................... 116
Replacing bulbs ................................... 116
Windshield wipers ................................ 120
Climate control ................................. 124
Overview of climate control systems ... 124
Operating the climate control sys-
tems .................................................... 127
Air vents .............................................. 133
Driving and parking ..........................135
Notes on breaking-in a new vehicle ..... 135
Driving ................................................. 135
DYNAMIC SELECT switch .................... 144
Automatic transmission ....................... 146
Refueling ............................................. 155
Parking ................................................ 158
Driving tips .......................................... 160
Driving systems ................................... 169
Towing a trailer .................................... 214
On-board computer and displays ....220
Important safety notes ........................ 220
Displays and operation ........................ 220
Menus and submenus ......................... 224
Display messages ................................ 239
Warning and indicator lamps in the
instrument cluster ............................... 268
Multimedia system ...........................280
General notes ...................................... 280
Important safety notes ........................ 280
Function restrictions ............................ 280
Operating system ................................ 281
Stowage and features ......................290
Stowage areas ..................................... 290
Features .............................................. 302
2Contents

Calling up the climate control
menuMultimedia system ........................ 284
Camera
see 360° camera
see Rear view camera
Car
see Vehicle
Car wash
see Care
Care
360° camera ................................ .328
Car wash ........................................ 324
Carpets .......................................... 331
Display ...........................................3 29
Exhaust pipe .................................. 328
Exterior lights ................................ 327
General notes ................................ 324
Interior ...........................................3 29
Matte finish ................................... 326
Paint .............................................. 326
Plastic trim ....................................3 29
Power washer ................................ 325
Rear view camera .......................... 328
Roof lining ...................................... 331
Seat belt ........................................ 330
Seat cover ..................................... 330
Selector lever ................................ 329
Sensors ......................................... 328
Side running board ........................ 328
Steering wheel ............................... 329
Trim pieces ....................................3 30
Washing by hand ........................... 325
Wheels ...........................................3 26
Windows ........................................ 327
Wiper blades .................................. 327
Wooden trim .................................. 330
Cargo compartment
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 88
Plug-in module (telescopic rods) .... 299
Cargo compartment cover
Important safety notes .................. 296
Notes/how to use ......................... 296
Cargo compartment enlargement ... 293
Cargo compartment floor
Important safety notes .................. 300
Opening/closing ............................ 300 Stowage well (under)
..................... 300
C
argo compartment plug-in mod-
ule (telescope bars) .......................... 299
Cargo net
Attaching ....................................... 297
Important safety information ......... 297
Cargo tie down rings ......................... 295
CD
see also Digital Operator's Man-
ual ..................................................2 80
CD player (on-board computer) ........229
Center console
Lower section (Mercedes-AMG
vehicles) .......................................... 41
Upper section .................................. 39
Central locking
Locking/unlocking (SmartKey) ........7 8
Change of address .............................. 30
Change of ownership .......................... 30
Changing the media source .............228
Charge-air pressure (on-board
computer, Mercedes-AMG vehi-
cles) .................................................... 235
Child
Restraint system .............................. 61
Child seat
Forward-facing restraint system ...... 64
LATCH-type (ISOFIX) child seat
anchors ............................................ 62
On the front-passenger seat ............ 63
Rearward-facing restraint system .... 64
Top Tether ....................................... 62
Child-proof locks
Important safety notes .................... 64
Rear doors ....................................... 65
Children
Special seat belt retractor ............... 60
Children in the vehicle
Important safety notes .................... 60
Cigarette lighter ................................ 304
Cleaning
Mirror turn signal ........................... 327
Trailer tow hitch ............................. 329
Climate control
Control panel for 3-zone auto-
matic climate control ..................... 125
Index7

P
Paddle shifterssee Steering wheel paddle shifters
Paint code number ............................376
Paintwork (cleaning instructions) ... 326
Panic alarm .......................................... 44
Panorama roof with power tilt/
sliding panel
Important safety notes .................... 94
Operating ......................................... 95
Operating the roller sunblinds for
the sliding sunroof ........................... 96
Problem (malfunction) ..................... 97
Rain closing feature ......................... 96
Reversing feature .............................9 5
Parcel net ...........................................2 98
Parking
Important safety notes .................. 158
Parking brake ................................ 159
Parking position for the exterior
mirror on the front-passenger
side ................................................ 109
Rear view camera .......................... 194
Switching off the engine ................ 158
see Parking Assist PARKTRONIC
Parking aid
see 360° camera
see Exterior mirrors
see Parking Assist PARKTRONIC
see Parking Pilot
see Rear view camera
Parking Assist
Display message ............................ 258
Parking Assist PARKTRONIC
Deactivating/activating ................. 193
Driving system ............................... 191
Function/notes .............................1 91
Important safety notes .................. 191
Problems (malfunctions) ................ 194
Sensor range ................................. 192
Warning display ............................. 193
Parking assistance
see Parking Assist PARKTRONIC
Parking brake
Applying automatically ................... 159
Applying or releasing manually ...... 159
Display message ............................ 242 Electric parking brake .................... 159
Emergency braking ........................ 160
General notes ................................ 159
Releasing automatically ................. 160
Warning lamp ................................. 274
Parking lamps
Switching on/off ........................... 113
Parki ng Pi
lot
Canceling ....................................... 191
Detecting parking spaces .............. 188
Exiting a parking space .................. 190
Function/notes ............................. 188
Important safety notes .................. 188
Parking .......................................... 189
PASSENGER AIR BAG
Display message ............................ 249
Indicator lamps ................................ 45
Problems (malfunction) .................. 249
Perfume atomizer
Operating ....................................... 132
Problem (malfunction) ................... 133
Setting the perfume intensity
(multimedia system) ...................... 285
Vial ................................................ 132
Permanent all-wheel drive
see 4MATIC (permanent four-
wheel drive)
Pets in the vehicle ............................... 65
Phone book
see also Digital Operator's Man-
ual .................................................. 280
Plastic trim (cleaning instruc-
tions) .................................................. 329
Power washers .................................. 325
Power windows
see Side windows
PRE-SAFE
®(anticipatory occupant
protection)
Display message ............................ 246
Operation ......................................... 58
PRE-SAFE
®PLUS (anticipatory
occupant protection PLUS)
Operation ......................................... 59
Program
see Drive programs
Protection against theft
ATA (Anti-Theft Alarm system) ......... 77
Index17

Instrument cluster
FunctionPage
:Speedometer wit hsegments22 0
Warning and indicator lamps:
å ESP®OF F271
÷ ESP®27 1
· Distanc ewarning27 7
Ð Powersteering assis-
tance malfunctioning27 9
6 Restrain tsystem45
ü Seat belt no tfastene d269
K High-beam headlamps113
L Low-beam headlamps113
T Parking lamp s113
R Rear fog lamp113
h Tirepressur emonitor27 8
;#! Turn signals113
=Multifunction display222
?Tachometer221
Warning and indicator lamps:
! Electric parking brak e
(yellow)27 4
FunctionPag e
! ABSmalfunctioning27 1
; CheckEngin e274
% This indicator lamp has
no function
Electric parking brak e
applie d(red)27 4
F USAonly
! Canad aonly
Brake s(red)27 0
$ USAonly
J Canad aonly
M SPORT handlin gmod e
(Mercedes-AM Gvehicles)27 3
ACoolan ttemperature gage22 1
Warning and indicator lamps:
? Coolan tto ohot/cold27 5
BFue llevel indicator
Warning and indicator lamps:
8 Reserve fuel level wit h
fuel filler flap location indica-
to r(right )
274
iInformation on displayin gth eoutside tem-
peratur ein th emultifunction display can be foun
dunder "Outside temperature display"
(Ypage 221).
Instrument cluster37
At a glance

PRE-SAFE®takes the following measures
depending on the hazardous situation detected:
Rthe front seat belts are pre-tensioned.
Rif the vehicle skids, the side windows and the
panorama roof with power tilt/sliding panel
are closed.
Rvehicles with the memory function for the
front-passenger seat: the front-passenger
seat is adjusted if it is in an unfavorable posi-
tion.
If the hazardous situation passes without result-
ing in an accident, PRE-SAFE
®slackens the belt
pre-tensioning. All settings made by PRE-SAFE®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
XMove the seat backrest or seat back slightly
when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE
®convenience function. Informa-
tion about the convenience function can be
found under "Belt adjustment" (
Ypage 48).
PRE-SAFE®PLUS (anticipatory occu-
pant protection system PLUS)
Introduction
PRE-SAFE®PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE
®
PLUS is able to detect that a head-on or rear-end
collision is imminent. In certain hazardous sit-
uations, PRE-SAFE
®PLUS takes pre-emptive
measures to protect the vehicle occupants.
Important safety notes
The intervention of PRE-SAFE®PLUS cannot
prevent an imminent collision.
The driver is not warned about the intervention
of PRE-SAFE
®PLUS.
PRE-SAFE®PLUS does not intervene:
Rif the vehicle is backing up
Rwhen the vehicle is towing a trailer and there
is a risk of a rear-end collision When driving, or when parking or exiting a park-
ing space with assistance from Parking Pilot,
PRE-SAFE
®PLUS will not apply the brakes.
Function
PRE-SAFE®PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE
®PLUS takes the following measures
depending on the hazardous situation detected:
Rif the radar sensor system detects that a
head-on collision is imminent, the seat belts
are pre-tensioned.
Rif the radar sensor system detects that a rear-
end collision is imminent:
-the brake pressure is increased if the driver
applies the brakes when the vehicle is sta- tionary.
-the seat belts are pre-tensioned.
The PRE-SAFE®PLUS braking application is can-
celed:
Rif the accelerator pedal is depressed when a
gear is engaged
Rif the risk of a collision passes or is no longer
detected
Rif Distance Pilot DISTRONIC indicates an
intention to pull away
If the hazardous situation passes without result-
ing in an accident, the original settings are
restored.
Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on the
type and severity of the impact:
Rthe hazard warning lamps are switched on
Rthe emergency lighting is activated
Rthe vehicle doors are unlocked
Rthe front side windows are lowered
Rvehicles with a memory function: the electri-
cally adjustable steering wheel is raised when
the driver's door is opened
Rthe engine is switched off and the fuel supply
is cut off
Rvehicles with mbrace: automatic emergency
call
Occupant safety59
Safety
Z

function automatically increases the brake pres-
sure to a degree suited to the traffic situation.
Active Brake Assist with cross-traffic function
provides braking assistance in hazardous situa-
tions with vehicles in front within a speed range
between 4 mph (7 km/h) and 155 mph
(250 km/h).
Up to a speed of approximately 44 mph
(70 km/h) the Active Brake Assist with cross-
traffic function assists you with braking in haz-
ardous situations with:
Rstationary obstacles in the path of the vehicle,
e.g. stopped or parked vehicles
Rstationary pedestrians in the path of the vehi-
cle
Robstacles crossing your path that move in the
detection range of the sensors and are detec-
ted
XKeep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking.
You can prevent the intervention of Active Brake
Assist with cross-traffic function at any time by:
Rdepressing the accelerator pedal further.
Ractivating kickdown.
Rreleasing the brake pedal
The braking application of Active Brake Assist
with cross-traffic function is ended automati-
cally if:
Ryou maneuver to avoid the obstacle.
Rthere is no longer a risk of collision.
Ran obstacle is no longer detected in front of
your vehicle.
STEER CONTROL
General information
STEER CONTROL helps you by transmitting a
noticeable steering force to the steering wheel
in the direction required for vehicle stabilization.
This steering assistance is provided in particular if:
Rboth right wheels or both left wheels are on a
wet or slippery road surface when you brake
Rthe vehicle begins to skid
Important safety notes
iObserve the "Important safety notes" sec-
tion (Ypage 66).
No steering support is provided from STEER
CONTROL, if:
RESP®is deactivated
RESP®is malfunctioning
Rthe steering is malfunctioning
If ESP®is malfunctioning, you will be assisted
further by the electrical power steering.
Protection against theft
Immobilizer
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
XTo activate with the SmartKey: remove the
SmartKey from the ignition lock.
XTo activate with KEYLESS-GO start-func-
tion or KEYLESS-GO: switch the ignition off
and open the driver's door.
XTo deactivate: switch on the ignition.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Anyone
can start the engine if a valid SmartKey has been
left inside the vehicle.
iThe immobilizer is always deactivated when
you start the engine.
In the event that the engine cannot be started
(yet the vehicle's battery is charged), the sys- tem is not operational. Contact an authorized
Mercedes-Benz Center or call
1-800-FOR-MERCedes (in the USA) or
1-800-387-0100 (in Canada).
76Protection against theft
Safety

XTurn the SmartKey to position1or2 in the
ignition lock (Ypage 136).
XTo switch on: press button:repeatedly
until the desired heating level is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
heating may switch off.
iIf drive program Eis selected, the power of
the seat heating is reduced.
Switching the seat ventilation on/off
Switching on/off
The blue indicator lamps in the button indicate
the blower setting you have selected.
XTurn the SmartKey to position 1or2 in the
ignition lock (Ypage 136).
XTo switch on: press button:repeatedly
until the desired blower setting is set.
XTo switch off: press button:repeatedly
until all the indicator lamps go out.
iIf the battery voltage is too low, the seat
ventilation may switch off.
iYou can open the side windows and the slid-
ing sunroof using the "Convenience opening"
feature (
Ypage 92). The seat ventilation of
the driver's seat automatically switches to the
highest level.
iWhen the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation.
Problems with the seat heating / seat ventilation
ProblemPossible causes/consequences and MSolutions
The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on.The on-board voltage is too low because too many electrical consum-
ers are switched on.
XSwitch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually.
104Seats
Seats, steering wheel and mirrors

GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If the parking brake has not been fully
released when driving, the parking brake can:
Roverheat and cause a fire
Rlose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
!Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
!Mercedes-AMG vehicles: at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Hybrid vehicles: be sure to observe the notes
in the Supplement. Otherwise, you may not rec-
ognize dangers.
Key positions
SmartKey
gTo remove the SmartKey
1Power supply for some consumers, such as
the windshield wipers
2Ignition (power supply for all consumers)
and drive position
3To start the engine
iThe SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
Start/Stop button
General notes
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
136Driving
Driving and parking

In addition, at least one of the following condi-
tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and the
driver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The red F(USA only) or !(Canada only)
indicator lamp on the instrument cluster goes
out.
The electric parking brake is not automatically
engaged if the engine is switched off by the ECO
start/stop function.
Releasing automatically
Your vehicle's electric parking brake is auto-
matically released if all of the following condi-
tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in position hork and
you accelerate
or
you shift the transmission position from jto
position hork, you will need to accelerate
more on steeper gradients
If the transmission is in position k, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
Rthe driver's door is closed
RYou have shifted out of transmission position j or you have previously driven faster than
2 mph (3 km/h).
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking
The vehicle can also be braked during an emer-
gency by using the electric parking brake.
XWhile driving, push handle :of the electric
parking brake (Ypage 159).
The vehicle is braked as long as you keep
handle :of the electric parking brake
depressed. The longer electric parking brake handle
:is depressed, the greater the brak-
ing force.
During braking:
Ra warning tone sounds
Rthe Please Release Parking Brakemes-
sage appears
Rthe red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is engaged.
Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than six
weeks, the vehicle may suffer damage as a
result of lack of use.
XVisit a qualified specialist workshop and seek
advice.
iYou can obtain information about trickle
chargers from a qualified specialist work-
shop.
Hybrid vehicles: be sure to observe the notes
in the supplement. Otherwise, you may not rec-
ognize dangers.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
160Driving tips
Driving and parking

RTake care when turning on an uphill or down-hill slope or when driving across a slope. The
vehicle could otherwise tip over.
RAlways keep the side windows and the pano-
rama roof with power tilt/sliding panel closed
during the journey.
RDo not deviate from marked routes.
Do not use the HOLD function when driving off-
road, on steep uphill or downhill gradients or on
slippery or loose surfaces. The HOLD function
cannot hold the vehicle on such surfaces.
Checklist before driving off-road
XEngine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
XWheels and tires: check the tire tread depth
and tire pressure.
XCheck for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
XReplace any missing valve caps.
XReplace dented or damaged wheels.
XRims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and replace them if necessary.
Checklist after driving off-road
!If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
XDeactivate off-road program (Ypage 181).
XDeactivate DSR (Ypage 180).
XClean the headlamps and rear lights and
check for damage.
XClean the front and rear license plates.
XClean the wheels/tires with a water jet and
remove any foreign objects.
XClean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
XCheck whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake hoses or the rubber bellows of the axle joints
and propeller shafts.
XAfter the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage.
XAfter driving in sand, mud, gravel, water or
similar dirty conditions, have the following
checked and cleaned:
Rbrake discs
Rwheels
Rbrake pads
Raxle joints
XIf you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations.
Driving over poor road surfaces places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users.
Driving on sand
Observe the following rules when driving on
sand:
RSelect the off-road program (Ypage 181).
RAvoid high engine speeds.
RUse the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain.
RDrive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
RDrive in the tracks of other vehicles if possi-
ble. Make sure that:
-the tire ruts are not too deep.
-the sand is sufficiently firm.
-the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads
!Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or
bottom out and get stuck.
Driving tips167
Driving and parking
Z