light MERCEDES-BENZ GLC SUV 2019 Owners Manual

#
Push the handle 1ofthe bonn etcatch
up wa rds and lift the bonn etby appr oximately
40 cm. #
Toclose: lowe rth e bonn etand let it fall from
a height of appr oximately 20 cm. #
Ifth e bonn etcan still be lif ted slightl y,open
th e bonn etagain and close it with a little
more forc e until it engages cor rectly. Engine oil
Che
cking the engine oil le vel using the oil
dip stick &
WARNING Risk of bu rns from hot com‐
ponent parts in the engine compartment
Cer tain components in the engine compart‐
ment can be very hot, e.g. the engine, the
ra diator and parts of theex haust sy stem. #
Allow the engine tocool down and only
to uch co mponent parts described in
th efo llowing. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Re quirements:
R the engine must ha vean oil dipstic k.If not,
th e engine oil le vel can be checked only with
th e on-board computer (/ page479).
Depending on the engine, the oil dipstick may be
ins talled in the engine compartment in dif fere nt
locations. The
waiting time before checking the oil le vel
when the engine is at normal operating temp era‐
ture is five minutes. #
Park theve hicle on a le vel sur face. #
Pull oil dipstick 1out and wipe off. 478
Maintenance and care

R
Parking Assist PARKTRONIC is deacti vated.
R Vehicles with 360° Camera: the front
image is activated af ter appro x. eight sec‐
onds.
R Vehicles with AIRMATIC or E- ACTIVE
BO DY CONT ROL:theve hicle is raised tothe
maximum possible chassis le vel
( / page 244) .
If one of the settings cann otbe selected, this is
displa yedby a% behind there spective set‐
ting.
Car wash mode is automatically deactivated at
speeds abo ve20 km/h.
The following settings are reset when car wash
mode is deactivated:
R the outside mir rors are folded out.
R thera in sensor is activated.
R there ar wind owwiper is activated.
R the air conditioning sy stem is set tofresh air
mode.
R Parking Assist PARKTRONIC is reset tothe
pr ev iously selec ted setting. R
the windo wsand the sliding sunroof remain
closed.
R Vehicles with 360° Camera: the front
image is deactivated at speeds abo ve
18 km/h.
R Vehicles with AIRMATIC or E- ACTIVE
BO DY CONT ROL:theve hicle is lo weredto
th e pr eviously set chassis le vel. Information on using a high-pressure cleaner
&
WARNING Risk of an accident when
using high-pressure cleane rswith circu‐
lar jet nozzles
The water jet of a circular jet nozzle (dirt
grinder) can cause extern ally invisible dam‐
age tothe tyres or chassis parts.
Components damaged in this wa y may unex‐
pec tedly fail. #
Do not use high-pressure cleaners with
circular jet nozzles toclean theve hicle. #
Have damaged tyres or chassis parts
re placed immediatel y. To
avo id damage to yourvehicle, obser vethefo l‐
lowing when using a high-pressure cleaner:
R keep theke y at least 3 m away from theve hi‐
cle. Otherwise theta ilgate could open unin‐
te ntional ly.
R maintain a dis tance of at least 30 cm tothe
ve hicle.
R vehicles with deco rative foil: parts of your
ve hicle are co vered with a decorative foil.
Maintain a dis tance of at least 70 cm
between thefo il-c ove red parts of theve hicle
and the nozzle of the high-pressure cleaner.
Mo vethe high-pressure cleaner nozzle
around whilst cleaning. The waterte mp era‐
ture of the high-pressure cleaner must not
exc eed 60 °C.
R obser vethe information on the cor rect dis‐
ta nce in the equipment manufacturer's oper‐
ating instructions.
R do not point the nozzle of the high-pressure
cleaner directly at sensitive parts such as
tyres, slits, electrical components, bat teries,
light bulbs and ventilation sl ots. 484
Maintenance and care

Wa
shing theve hicle byhand Obser
vethe legal requ irements, e.g. in a number
of countries, washing byhand is only permitted
in specially designated wash ba ys. #
Use a mild cleaning agent, e.g. car shampoo. #
Washtheve hicle with luk ewarmwate r using
a soft car sponge. When doing so, do not
ex pose theve hicle todirect sunlight. #
Carefully hose theve hicle off with water and
dry using a chamois. Take care not topoint th
ewate r jet directly towa rdsth e air inlet
grille below the bonn et. Maintenance and care
485

Note
s on paint work/matt finish paint workcare Obser
vethefo llowing information: Cleaning and car
eA voiding paintwork damage
Pa intwork R
Insect remains: soak with insect remo ver and rinse off the
trea ted areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Tree resin, oils, fuels and greases: remo veby rubbing gen‐
tly wi tha clo thsoaked in petroleum ether or lighter fluid.
R Coolant and brake fluid: remo vewith a damp clo thand
clean water.
R Tarst ains: use tarre mo ver.
R Wax: use silicone remo ver. R
Do not attach sticke rs,fi lms or similar.
R Remo vedirt immediatel y,where possible. 486
Maintenance and care

Cleaning and car
eA voiding paintwork damage
Matt finish R
Only use care products appr ovedfo r Mercedes-Benz. R
Do not polish theve hicle and light-alloy wheels.
R Only use car washes that cor respond tothe latest engi‐
neering standards.
R Do not use car wash programmes with a final hot wax
treatment.
R Do not use paint cleane rs, buf fing or polishing products,
gl oss preser vers, e.g. wax.
R Alw ays ha vepaintwork repairs car ried out at a qualified
specialist workshop. Note
s on cleaning decorative foils Obser
vethe no tes on matt finish care in the
ch ap ter "No tes on paintwork/matt finish paint‐ wo
rkcare" (/ page 486). They also apply to
matt decorative foils. Maintenance and care
487

Obser
vethefo llowing information: Cleaning
Avoiding dama getothe decorative foil
R For cleaning, use plenty of water and a mild cleaning agent without
additives or abrasive substances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediately, where possible, whilst avoiding rubbing
to o hard. There is otherwise a risk of damaging the decorative foil
ir re parably.
R Ifth ere is dirt on thefinish or if the decorative foil is dull: use the
Pa int Cleaner recommended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and rinse off the treated
areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Toprev ent waterst ains, dry a foil-wrapped vehicle with a soft,
absorbent clo thafte reve rycar wash. R
The service life and colouring of decorative foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po lishing will ha vethe ef fect of
shining thefo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative foils with wax.Pe rm anent
st ains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer. In
the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil. %
Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. 488
Maintenance and care

Note
s on cleaning and car eA voiding vehicle damage
Exterior lighting Cleanthe lenses with a wet sponge and mild cleaning agent,
e.g. car sha mpoo. Only use cleaning agents or cleaning clo
thsth at are suitable
fo r plast ic lenses.
Sensors Cleanthe sensors in the front and rear bumper and in the
ra diator grille with a soft clo thand car shampoo. When using a high-pressure cleaner, main
tain a minimum dis‐
ta nce of 30 cm.
Side running boards
Usewate r and acid-free cleaning agents. Do not cleanthe aluminium trim insert of theru nning board
wi th alkaline or acidic cleaning agents such as wheel clean‐
ers. Do not use acidic wheel cleaners toremo vebrake dust.
The aluminium trim inserts could otherwise be damaged.
Re versing camera
and 360° Camera R
Open the camera co ver with the multimedia sy stem
(/ page 260) .
R Use clean water and a soft clo thtoclean the camera lens. Do not use a high-pressure cleaner.
Ta ilpipes
Clean with cleaning agents recommended byMercedes-Benz,
particularly in the winter and af terwa shing theve hicle. Do not use acidic cleaning agents.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. 490
Maintenance and care

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing information: Cleaning and car
eA voiding vehicle damage
Seat belts Clean with lukewarmand soapy water. R
Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toove r 80 °C or
ex posing them todirect sunlight.
Display Cleanthe sur face carefully wi tha mic rofibre clo thand a suit‐
able display care product (TFT/LCD). R
Swit choff the display and let it cool down.
R Do not use any other cleaning products.
Plastic trim R
Clean with a damp microfibre clo th.
R For heavy soiling: use care product recommended for
Mercedes-Benz. R
Do not attach sticke rs,fi lms or similar materials.
R Do not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim. Maintenance and care
491

#
Drive tothe nearest qualified specialist work‐
shop and ha vethe tyre, tyre sealant bottle
and filling hose replaced there. Batte
ry(vehicle) Note
s onthe12 V battery &
WARNING Risk of an accident due to
wo rkcar ried out incor rectly on the bat‐
te ry
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can lead tofunction restrictions in saf ety-re l‐
eva nt sy stems, e.g. the lighting sy stem, ABS
(anti-lock braking sy stem) or ESP ®
(Elec‐
tronic Stability Prog ram). The operating
saf ety of your vehicle may be restricted.
Yo u could lose cont rol of theve hicle in the
fo llowing situations:
R when braking
R intheeve nt of ab rupt steering manoeu‐
vres and/or when theve hicle's speed is
not adap tedto thero ad conditions #
Intheeve nt of a sho rtcircuit or a simi‐
lar incident, contact a qualified special‐
ist workshop immediately. #
Do not continue driving. #
Alw ays ha vewo rkon the battery car ried
out at a qualified specialist workshop. R
Further information on ABS (/ page210)
R Further information on ESP ®
(/ page 211)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you on lyuse bat teries which ha vebeen tes‐
te d and appr ovedfo ryo ur vehicle byMercedes-
Benz. These batteries pr ovide inc reased impact
pr otection topreve ntvehicle occupants from
suf fering acid bu rns should the battery be dam‐
aged in theeve nt of an accident. All
vehicles except vehicles with a lithium-
ion battery &
WARNING Risk ofexplosion due toelec‐
tros tatic charge
Electros tatic charge can cause spa rks which
may ignite the highly flammable gas mixture
in the batter y. #
Todischar geany electros tatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the bat‐
te ry. The highly
flammable gas mixture is created
while the battery is charging and during starting
assis tance. &
WARNING Danger of chemical burns
from the battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. 502
Breakdown assis tance

&
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. #
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
All vehicles
* NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point. R
The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. Breakdown assis
tance 505