MERCEDES-BENZ GLC SUV 2019 Owners Manual

Re
placing the remo tecont rol bat tery (sta‐
tiona ryheater) &
DANG ER Serious damage tohealth
caused byswallowing batteries
Batteries contain toxic and cor rosive sub‐
st ances. Swallowing bat teries may cause
serious damage tohealth.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
intoxic and cor ro‐
sive subs tances. #
Ta
ke dischar ged batteries to a
qu alified specialist workshop or to a
collection point for used batteries. Re
quirements:
R a CR2450 lithium battery #
Push a pointed object into recess 1. #
Slide battery co ver2 backwards in the
direction of the ar row. #
Insert new battery 3with the lettering
fa cing up wards. #
Slide battery co ver2 inthe opposite direc‐
tion tothe ar row onto there mo tecontrol
until the battery co ver engages. 16 8
Climate cont rol

Problems with
there mo tecont rolfo r the stationary heater/stationary ventilation Problem
Possible causes/consequences and M
MSolutions
FA IL¨ The signal transmission between
the transmit ter and theve hicle is faulty. #
Chan geyour position in relation totheve hicle, moving closer if necessar y.
FA IL The
star ter battery is not suf ficiently charge d. #
Char gethest ar ter batter y.
The fuel tank content is below there ser vefuel le vel. #
Refuel at the nearest filling station.
FA IL¯ The
stationary heater is malfunctioning. #
Have thest ationary heater checked at a qualified specialist workshop. Air
vents Ad
justing the front air vents &
WARNING ‑ Risk of bu rns/frostbite due
to not maintaining a su fficient dis tance
to the air vents
Ve ry hot or very cold air can flow from the air
ve nts. This could
result in burns or frostbite in the
immediate vicinity of the air vents. #
Alw ays ensure that all vehicle occu‐
pants maintain a suf ficient di stance to
th e air vents. #
If necessa ry,re direct the air flow to
ano ther area of theve hicle interior. To
guarantee theflow of fresh air thro ugh the air
ve nts into theve hicle interior, comply with the
fo llowing:
R Alw ayske ep theve nts and theve ntilation
grille in theve hicle interior free.
R Keep the air inlet free of deposits
(/ page 482). Climate control
16 9

#
Toopen or close: hold airvent 1 inthe
centre and turn it tothe left (open) or right
(closed) as far as it will go. #
Toadjust the air direction: hold airvent 1
in the cent reand mo veit up or down or to
th e left or right. Ad
justing the rear air vents #
Toopen or close: turn controller2tothe
left or right as far as it will go. #
Toadjust the air direction: hold airvent 1
in the cent reand mo veit up or down or to
th e left or right. 17 0
Climate cont rol

Driving
Note
s on Mercedes-AMG vehicles Obser
vethe no tes on thefo llowing topics in the
Supplement, as you may otherwise failto recog‐
nise dangers:
R RACE START
R AMG RIDE CONTROL
R (DYNAMIC SELECT switch) drive programs
R Functions of ESP ® Switching the po
wer supp lyor ignition on
without starting the engine &
DANG ER Risk death caused by exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an enclosed space wi
thout suf ficient venti‐
lation. &
WARNING Risk offire caused byflam‐
mable material on theex haust sy stem
Flammable materials brought in byeither ani‐
mals or environmen tal influences may ignite
if th ey come into contact wi thhot parts of
th e engine or exhaust sy stem. #
Therefore, check regularly that there
are no flammable materials in the
engine compartment or on theex haust
sy stem. &
WARNING Risk of accident and inju ry
due tochildren left unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could:
R Open doo rs,th ereby endangering other
persons or road users. R
Get out and be stru ck byoncoming traf‐
fi c.
R Ope rate ve hicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion, forex ample by:
R Releasing the parking brake.
R Changing the transmission position.
R Starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of reach of
ch ildren. Also obser
vethe "No tes on pets in theve hicle".
This also applies tothe Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
Re quirements: Driving and parking
171

R
theke y is located in theve hicle and thekey
battery is not dischar ged.
R or: a Digital Vehicle Key is located in the
mar ked space (/ page173).
R the brake pedal is not depressed. #
Toswitch on the po wer supp ly:press but‐
to n1 once.
Yo u can activate the windscreen wiper, for
ex ample.
The po wer supp lyis switched off again if thefo l‐
lowing conditions are me t:
R you open the driver's door.
R you press but ton1 twice more. #
Toswitch on the ignition: press button 1
twice.
The indicator lamps in the instrument clus ter
light up.
The ignition is switched off again if one of the
fo llowing conditions is me t:
R you do not start theve hicle within
15 minutes.
R the transmission is in position jorthe
electric parking brake has been applied.
R you press but ton1 once. St
arting theve hicle St
arting theve hicle with thest art/s top but‐
ton
Requ irements:
R theke y is located in theve hicle and thekey
battery is not dischar ged.
R or: a Digital Vehicle Key is located in the
mar ked space (/ page173). #
Shift the transmission toposition jori. #
Depress the brake pedal and press button
1 once. #
Ifth eve hicle does not star t:switch off non-
essential consumers and press button 1
once.
If th eve hicle still does not start, one of thefo l‐
lowing display messages appears in the multi‐
function display: #
Place the key in the marked space See Own-
er's Manual :st art theve hicle in emer gency
operation mode (/ page 174).
or 17 2
Driving and pa rking

#
Key not detected Place smartphone in charg-
ing bracket: place the mobile phone in the
mar ked space (/ page139).
% You can swit choff the engine while driving
by pressing button 1for about thre e sec‐
onds or bypressing button 1thre e times
within thre e seconds. Be sure toobser vethe
saf ety no tes under "Driving tips"
(/ page 176).
St arting theve hicle with a Digital Vehicle
Key
Re quirements:
R one of thefo llowing versions of the Digital
Ve hicle Key is available:
- suitable mobile phone
- Digital Vehicle Keyst icker
R theve hicle is equipped with the "Digital Vehi‐
cle Key" function.
R the "Digital Vehicle Key" function is activated
via Mercedes me connec t:http://
www.mercedes.me.
R the mobile phone is suf ficiently charge d. %
You can check the suitability of your mobile
phone byentering the phone number at
http://www.mercedes.me.
Information about suitable mobile phones
can be obtained from your Mercedes-Benz
service centre or at http://www.mercedes-
benz.com/connect.
% Mercedes-Benz recommends that you car ry
th e emer gency key in case of function
re strictions.
% The function is only available in combination
with Mercedes me connect and on lyin cer‐
ta in countries.
% Protective cases around the mobile phone
can impair the functionality. Using
the Digital Vehicle Keyfo r the first
time #
Deactivate theke y2 (/ page 75). #
Place key2 in mar ked space 3onthe
symbol 4. #
Place the mobile phone or the Digital Vehicle
Ke yst icke r in the mar ked space 1. #
Start theve hicle using thest art/ stop button. Driving and parking
17 3

Any fu
rther starts with th e DigitalVehicle
Key
The key is not needed for any fur ther starts. #
Place the mobile phone or the Digital Vehicle
Ke yst icke r in the mar ked space 1. #
Start theve hicle using thest art/ stop button.
The "Digital Vehicle Key" service can be deacti‐
va ted in Mercedes me connect at http://
www.mercedes.me. The function is then deacti‐
va ted in the mobile phone via an online connec‐
tion. If connection tothe Internet is not possible,
e.g. af terth e mobile phone or the Digital Vehicle
Ke yst icke r has been stolen, theke y function can
be deacti vated at a Mercedes-Benz service
centre.
St arting theve hicle with key in the ma rked
space (emer gency operation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
message appears in the multifunction displa y,
yo u can start theve hicle in emer gency operation
mode. #
Makesure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2onthe
symbol 3.
The vehicle will start af ter a short time.
If yo ure mo vekey1 from mar ked space 2
th e engine continues running. For fur ther
engine starts ho wever,ke y1 must be loca‐ te
d in mar ked space 2on symbol 3during
th e entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Depress the brake pedal and start theve hi‐
cle using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries.
If yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active. 174
Driving and pa rking

Ensu
rethefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models.
Charging the bat tery before commencing
yo ur journey
If th eve hicle battery is dischar ged, youre cei ve a
messa geon your smartphone. You can then
st art theve hicle with the smartphone tocharge
th e batter y.The vehicle is automatically
switched off af terte n minu tes. Ensure
thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
St arting theve hicle (Remo teOnline) &
WARNING Risk of crushing or entrap‐
ment due tounin tentional starting of the
engine
Limbs could be crushed or trapped if the
engine is star ted unintentionally during
service or maintenance work. #
Alw ays secure the engine against unin‐
te ntional starting before car rying out
maintenance or repair work. Re
quirements:
R park position jis selected.
R the anti- theft alarm sy stem is not activated. R
the panic alarm is not activated.
R the hazard warning lights are switched off.
R the bonn etis closed.
R the doors are closed and loc ked.
R the windo wsand sliding sun roof are closed. #
Start theve hicle using the smartphone:
af te reve ryvehicle start, the engine runs for
te n minu tes.
yo u can car ryout a maximum of two consecu‐
tive starting attem pts. The vehicle must be star‐
te d once with theke y before trying tostart the
ve hicle again with the smartphone. you can stop
th eve hicle again at any time.
% further information can be found in the
smartphone app.
Securing the engine against starting before
car rying out maintenance or repair work: #
switch on the hazard warning lights.
or #
unlock the doors.
or Driving and parking
175

#
open a side window or the sliding sunroof. Ru
nning-in no tes Mercedes-AMG
vehicles: observeth e no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
To preser vethe engine during thefirs t1, 500 km:
R drive at varying road speeds and engine
speeds.
R drive theve hicle in drive program A
or ;.
R change gear before there v counter needle is
Ô ofthewa yto there d area of there v coun‐
te r.
R do not shift down a gear manually in order to
brake.
R avoidoverstra ining theve hicle, e.g. driving at
full thro ttle.
R do not depress the accelera tor pedal past
th e pressure point (kickdown). R
only increase the engine speed gradually and
accelerate theve hicle tofull speed af ter
1, 500 km.
This also applies when the engine or parts of the
driv etra in ha vebeen replaced.
Please also obser vethefo llowing running-in
no tes:
R in cer tain driving and driving saf ety sy stems,
th e sensors adjust automatically while a cer‐
ta in dis tance is being driven af terth eve hicle
has been delivered or af terre pairs. Full sys‐
te m ef fectiveness is not reached until the
end of this teach-in process.
R brakepads, brake discs and tyres that are
either new or ha vebeen replaced only ach‐
ie ve optimum braking ef fect and grip af ter
se veral hundred kilom etre s of driving. Com‐
pensate forth ere duced braking ef fect by
applying greaterfo rc eto the brake pedal. Note
s on driving &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. 176
Driving and pa rking

&
WARNING Risk of accident due to
unsuitable foot we ar
Operating the pedals may be impaired by
we aring unsuitable foot we ar, e.g.:
R plat form shoes
R high-heeled shoes
R slippers #
Alw ayswe ar suitable foot we ar when
driving so that you can operate the ped‐
als safel y. &
WARNING Risk of accident when switch‐
ing off the ignition when driving
If yo u swit choff the ignition while driving,
saf ety functions are restricted or no longer
av ailable. This may af fect the po werst eering
sy stem and the brake forc e boosting, for
ex ample.
Yo u will then need touse considerably more
fo rc eto steer and brake. #
Do not switch off the ignition while driv‐
ing. &
DANG ER Risk death caused by exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses such as carbon monoxide. Inhaling
th ese exhaust gases is hazardous tohealth
and leads topoisoning. #
Never lea vethe engine or, if present,
th e auxiliary heating running in an
enclosed space wi thout suf ficient venti‐
lation. &
WARNING Risk of skidding and of an
accident due toshifting down on slippery
ro ad sur faces
If yo u shift down on slippery road sur faces to
inc rease the engine braking ef fect, the drive
wheels may lose traction. #
Do not shift down on slippery road sur‐
fa ces toinc rease the engine braking
ef fect. &
DANG ER Risk of fata l injuries due topoi‐
sonous exhaust gases
If th eta ilpipe is bloc ked or suf ficient ventila‐
tion is not possible, poisonous exhaust gases
such as carbon monoxide may enter theve hi‐
cle. This is the case, forex ample, if theve hi‐
cle is stuck in sn ow. #
When the engine or thest ationary
heater are running, keep theta ilpipe
and the area around theve hicle clear of
sno w. #
Open a window on the side of theve hi‐
cle facing the wind toensure an ade‐
qu ate supply of fresh air. &
WARNING Risk of accident due tothe
brake sy stem overheating
If yo u lea veyour foot on the brake pedal
when driving, the brake sy stem may over‐
heat.
This increases the braking dis tance and the
brake sy stem may evenfa il. Driving and parking
17 7