MERCEDES-BENZ GLC SUV 2019 Owners Manual

Obser
vethefo llowing information: Cleaning
Avoiding dama getothe decorative foil
R For cleaning, use plenty of water and a mild cleaning agent without
additives or abrasive substances, e.g. a car sha mpoo appr ovedfor
Mercedes-Benz.
R Remo vedirt immediately, where possible, whilst avoiding rubbing
to o hard. There is otherwise a risk of damaging the decorative foil
ir re parably.
R Ifth ere is dirt on thefinish or if the decorative foil is dull: use the
Pa int Cleaner recommended and appr ovedfo r Mercedes-Benz.
R Insect remains: soak with insect remo ver and rinse off the treated
areas af terw ards.
R Bird droppings: soak with water and rinse off af terw ards.
R Toprev ent waterst ains, dry a foil-wrapped vehicle with a soft,
absorbent clo thafte reve rycar wash. R
The service life and colouring of decorative foils are impaired by:
- sunlight
- temp erature, e.g. hot air blo wer
- weather conditions
- stone chippings and dirt
- chemical cleaning agents
- oily products
R Do not use polish on matt decorative foil. Po lishing will ha vethe ef fect of
shining thefo il-wrapped sur face.
R Do not treat matt or stru ctured deco rative foils with wax.Pe rm anent
st ains may occur. Sc
ratches, cor rosive deposits, areas af fected by
cor rosion and damage caused byincor rect care
cannot al ways be comple tely repaired. In such
cases, visit a qualified specialist workshop.
Yo u can obtain more information on care and
cleaning products from the manufacturer. In
the case of foil-wrapped sur faces, optical dif‐
fe re nces may occur between the sur faces that
we renot pr otected bya decorative foil af ter
re moving a decorative foil. %
Have wo rkor repairs todecorative foils car‐
ri ed out at a qualified specialist workshop,
e.g. in a Mercedes-Benz Service Centre. 488
Maintenance and care

Note
s on care of car parts &
WARNING Risk of entrapment if the
windscreen wipers are swit ched on while
th e windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or
wiper blades, you can be trapped bythe
wiper arm. #
Alw ays switch off the windscreen wip‐
ers and the ignition before cleaning the
windscreen or wiper blades. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into contact with these
car parts, you could burn yourself. #
Alw ays be particular lycareful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. Obser
vethefo llowing information: Note
s on cleaning and car eA voiding vehicle damage
Wheels/rims Usewate r and acid-free wheel cleaners. R
Do not use acidic wheel cleaners toremo vebrake dust.
This could damage wheel bolts and brake components.
R Toavoid cor rosion of the brake discs and brakepads, drive
th eve hicle for a few minutes af ter cleaning before parking
it. The brake discs and brakepads warm up and dry out.
Wi ndo ws
Cleanthe windo wsonthe inside and outside using a damp
clo thand cleaning agents recommended byMercedes-Benz. Do not use dry clo
ths or abrasive or sol vent-based cleaning
agents toclean the inside of windo ws.
Wi per blades
Fold out the wiper blades and clean them using a damp clo th.D o not clean the wiper blades too of ten. Maintenance and care
489

Note
s on cleaning and car eA voiding vehicle damage
Exterior lighting Cleanthe lenses with a wet sponge and mild cleaning agent,
e.g. car sha mpoo. Only use cleaning agents or cleaning clo
thsth at are suitable
fo r plast ic lenses.
Sensors Cleanthe sensors in the front and rear bumper and in the
ra diator grille with a soft clo thand car shampoo. When using a high-pressure cleaner, main
tain a minimum dis‐
ta nce of 30 cm.
Side running boards
Usewate r and acid-free cleaning agents. Do not cleanthe aluminium trim insert of theru nning board
wi th alkaline or acidic cleaning agents such as wheel clean‐
ers. Do not use acidic wheel cleaners toremo vebrake dust.
The aluminium trim inserts could otherwise be damaged.
Re versing camera
and 360° Camera R
Open the camera co ver with the multimedia sy stem
(/ page 260) .
R Use clean water and a soft clo thtoclean the camera lens. Do not use a high-pressure cleaner.
Ta ilpipes
Clean with cleaning agents recommended byMercedes-Benz,
particularly in the winter and af terwa shing theve hicle. Do not use acidic cleaning agents.
Tr ailer hitch R
Remo vetraces of rust on the ball, e.g. with a wire brush.
R Remo vedirt with a lint-free clo th.
R After cleaning, oil or grease the ball head lightl y.
R Obser vethe no tes on care in the trailer hitch manufactur‐
er's operating instructions. Do not clean
the ball neck with a high-pressure cleaner or sol‐
ve nt. 490
Maintenance and care

Note
s on care of the interior &
WARNING Risk of inju ryfrom pla stic
parts breaking off af terth e use of sol‐
ve nt-based care products
Ca reand cleaning products con taining sol‐
ve nts can cause su rfaces in the cockpit to
become porous. When
the airbags are deplo yed, plastic parts
may break away. #
Do not use any care or cleaning prod‐
ucts containing sol vents toclean the
cockpit. &
WARNING Risk of inju ryor death from
bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to
te ar or fail in an accident. #
Never blea chor dye seat belts. Obser
vethefo llowing information: Cleaning and car
eA voiding vehicle damage
Seat belts Clean with lukewarmand soapy water. R
Do not use chemical cleaning agents.
R Do not dry seat belts byheating them toove r 80 °C or
ex posing them todirect sunlight.
Display Cleanthe sur face carefully wi tha mic rofibre clo thand a suit‐
able display care product (TFT/LCD). R
Swit choff the display and let it cool down.
R Do not use any other cleaning products.
Plastic trim R
Clean with a damp microfibre clo th.
R For heavy soiling: use care product recommended for
Mercedes-Benz. R
Do not attach sticke rs,fi lms or similar materials.
R Do not allow cosmetics, insect repellent or sun cream to
come in contact wi th the plastic trim. Maintenance and care
491

Cleaning and car
eA voiding vehicle damage
Re alwo od/t rim ele‐
ments R
Clean wi tha mic rofibre clo th.
R Blackpiano-lac quer look: clean with a damp clo thand
soapy water.
R For heavy soiling: use care product recommended for
Mercedes-Benz. Do not use sol
vent-based cleaning agents, polishes or waxes.
Ro of lining
Clean with a brush or dry shampoo.
Carpet Use carpet andtextile cleaning agents recommended for
Mercedes-Benz.
Genuine leather
seat co vers R
Clean with a damp clo thand then wipe with a dry clo th.
R Leather care: use leath er care agentsthat ha vebeen rec‐
ommended for Mercedes-Benz. R
Do not allow th e leathertobecome too damp.
R Do not use a microfibre clo th.
DINAMICA seat cov‐
ers Clean with a damp clo
th.D o not use a microfibre cloth.
Imitation leather
seat co vers Clean with a damp clo
thand 1% soapy water. Do not use a microfibre clo th. 492
Maintenance and care

Emer
gency Re
moving the saf etyve st The saf
etyve sts are located in the saf etyve st
compa rtments in the driver's and front
passenger door stowage compartments. #
Toremo ve:pull out sa fety vest bag 1by
loop 2. #
Open saf etyve st bag 1and pull out the
saf etyve st.
% There are also saf etyve st compa rtments in
th ere ar door stowage compartments in
which saf etyve sts can be stored. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dry clean
7 Class 2 saf etyve st The
requ irements defined bythe legal standard
are on ly fulfilled if the saf etyve st isthe cor rect
size and is fully closed.
The saf etyve st must be replaced in thefo llowing
situations:
R there flective strips are damaged or dirty
R the maximum permissible number of washes
is exc eeded
R thefluorescence has faded Breakdown assis
tance 493

Wa
rning triangle Re
moving the warning triangle Example:
warning triangle #
Open load compartment floor 1. #
Remo ve wa rning triangle 2. Setting up
thewa rning triangle #
Fold side reflectors 1upwards toform a tri‐
angle and attach at theto p using upper
press-stud 2. #
Fold legs 3down and out tothe side. Fi
rs t-aid kit (soft-sided) overview Fir
st-aid kit (so ftsided) 1is in the load com‐
partment in the left-hand stowage net. 494
Breakdown assis tance

Re
moving the fire extinguisher &
WARNING Risk of accident due toan
incor rectly secu redfire extinguisher in
th e driver's foot we ll
A fire extinguisher in the driver's foot we ll
may impede pedal tra vel or block a
depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle.
Moreo ver,th efire extinguisher can be flung
around in the driver's foot we ll and injure the
driver or other vehicle occupants. #
Alw aysstow and secure thefire extin‐
guisher properly in the brac ket. #
Do not remo vethefire extinguisher
while driving. #
Left-hand drive vehicle: pulltab1
upwards. #
Right-hand drive vehicle: pulltab1 down‐
wa rds. #
Remo vefire extinguisher 2. Flat tyre
Note
s onflat tyres &
WARNING Risk of accident due toaflat
tyre
A flat tyre se verely affects the driving charac‐
te rist ics as well as thesteering and braking
of theve hicle.
Ty res without run-flat characteristics: #
Do not drive on with a flat tyre. #
Chan getheflat tyre immediately with
an emer gency spa rewheel or spare
wheel. Alternativel y,consult a qualified
specialist workshop.
Ty res with run-flat characteristics: #
Obse rveth e information and warning
no tes on MOExtended tyres (run-flat
tyres). Breakdown assis
tance 495

In
theeve nt of a flat tyre, thefo llowing options
are available depending on your vehicle's equip‐
ment:
R Vehicles with MOExtended tyres: it is pos‐
sible tocontinue the journey for a short
period of time. Make sure you obse rvethe
no tes on MOExtended tyres (run-flat tyres)
(/ page 496).
R Vehicles with a TIREFIT kit: you can repair
th e tyre so that it is possible tocontinue the
jou rney for a short period of time. Todo this,
use the TIREFIT kit (/ page 497).
R Vehicles with Mercedes me connect: you
can make a call for breakdown assi stance via
th eove rhead control panel in the case of a
breakdown (/ page 434).
R Allvehicles: change the wheel
(/ page 530).
% The emer gency spa rewheel is only available
in cer tain countries. Note
s on MOExtended tyres (run-flat tyres) &
WARNING Risk of accident when driving
in eme rgency mode
When driving in emer gency mode, the han‐
dling characteristics are impaired. e.g. when
cornering, when accelerating stronglyand
when braking. #
Do not exceed the permissible maxi‐
mum speed. #
Avoid any abrupt steering and driving
maneuvers as well as driving over
obs tacles (curbs, pot holes, off-road).
This applies, in pa rticular, toa loaded
ve hicle. #
Stop driving in the emer gency mode if
yo u notice:
R banging noise
R vehicle vibration
R smoke which smells like rubber
R continuous ESP ®
inter vention
R crac ksin tire side walls #
After driving in emergency mode ha ve
th erims checkedby aqu alified special‐
ist workshop with rega rd totheir fur ther
use. #
The defective tire must be replaced in
eve rycase. Wi
th MOExtended tyres (run-flat tyres), you can
continue todrive your vehicle even if there is a
tot al loss of pressure in one or more tyres. How‐
eve r,th e tyre af fected must not show any clearly
visible damage.
Yo u can recognise MOExtended tyres bythe
MOExtended marking which appears onthe side
wa ll of the tyre.
Ve hicles with tyre pressure loss warning sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure loss
wa rning sy stem.
Ve hicles with tyre pressure monitoring sys‐
te m: MOExtended tyres may only be used in
conjunction wi than activated tyre pressure mon‐
itoring sy stem. 496
Breakdown assis tance

If a pressure loss
warning message appears in
th e multifunction displa y,proceed as follo ws:
R Check the tyre for dama ge.
R If driving on, obser vethefo llowing no tes.
Driving distance possible in emer gency
mode af ter the pressure loss warning: Load condition Driving distance pos‐
sible in emergency
mode
Pa rtially laden 80 km
Fu lly laden 30 kmThe driving dis
tance possible in emergency
mode may vary depending on the driving style.
Obser vethe maximum permissible speed of
80 km/h.
If a tyre has gone flat and cannot be replaced
with an MOEx tended tyre, you can use a stand‐
ard tyre as a temp orary measure. TIREFIT kit
storage location Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
The TIREFIT kit is loca ted under the load com‐
partment floor, under a co ver on the left-hand
side. Push
retaining clamps 1onthe co ver down‐
wa rdsto release them and fold out the co ver in
th e direction of ar row2. %
You can find information on the po wer cate‐
gory (LK) and/or electrical data on the back
of the tyre inflation compressor:
R LK3 – 12V/20 A,240W, 1kg
At a dis tance of appr oximately 1 m tothe
tyre inflation compressor and appr oximately
1. 6 m abo vethe ground, thefo llowing sound
pressure le vels apply:
R Emission sound pressure le vel L
PA
84 dB (A)
R Sound po wer le vel L
WA 92 dB (A)
The tyre inflation compressor is mainte‐
nance-free. If there is a malfunction, please
conta ct aqualified specialist workshop. Using
the TIREFIT kit Re
quirements:
R Tyre sealant bottle and tyre inflation com‐
pressor (/ page 497).
R TIREFIT sticker
R Gloves (depending on theve hicle equipment) Breakdown assis
tance 497