MERCEDES-BENZ GLC SUV 2019 Owners Manual

Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
Ve hicles with manual transmission Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h Yes, maximum 50 km at 50 km/h
Ve hicles with automatic transmis‐
sion Ye
s, maximum 50 km at 50 km/h No Yes, if thesteering wheel is fixe d in
th e cent reposition with a steering
wheel loc k.
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing with a raised axle: towing should be
per form ed byato wing compan y. To
wing theve hicle with bo thaxles on the
gr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 507). #
Make sure that the battery is connected and
ch arge d.
Obser vethefo llowing points when the battery is
dischar ged:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied R
vehicles with automatic transmission: the
automatic transmission cannot be shif tedto
position iorj. 508
Breakdown assis tance

%
Vehicles with automatic transmission: if
th e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 510). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion.
* NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed
th e permissible gross mass of your own
ve hicle. If a
vehicle must be tow- star ted or towe daw ay,
its permissible gross weight must not exceed the
permissible gross weight of theto wing vehicle. #
Information on the permissible gross weight
of theve hicle can be found on theve hicle
identification plate (/ page 539). #
Vehicles with automatic transmission: do
not open the driver's door or front passenger
door, otherwise the automatic transmission
automatically shifts toposition j. #
Fittheto wing eye (/ page512). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 81). #
Do not activate the HOLD function. #
Deactivate tow- aw ay protection
(/ page 101). #
Deactivate Active Brake Assi st
( / page 221). #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i. #
Release the electric parking brake. Breakdown assis
tance 509

&
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. #
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 508). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
i.
% Ve
hicles with automatic transmission:
th e automatic transmission may be loc ked in
position jintheeve nt of dama getothe
electrical sy stem. Toshift toi , pr ovide the on-board electrical sy
stem with po wer
( / page 506). #
Load theve hicle onto the transpor ter. #
Vehicles with automatic transmission:
shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
AMG vehicles with ADS PLUS (Adaptive
Damping Sy stem PLUS) &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing.
As a result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. 51 0
Breakdown assis tance

#
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels af ter
loading. 4MATIC
vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location To
wing eye1 is under the load compartment
fl oor. Breakdown assis
tance 511

Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe to
wing eye. Fasten theto w bar tothe trailer
hitch.
% Make sure that co ver1 engages in the
bumper when youre mo vetheto wing eye.
* NO
TEDama gedue toincor rect use of
th eto wing eye When a
towing eye is used toreco ver a vehi‐
cle, theve hicle may be damaged in the proc‐
ess. #
Only use theto wing eyeto to waw ay or
to w start theve hicle. To
w starting theve hicle (eme rgency engine
st art) Ve
hicles with automatic transmission
* NO
TEDama getothe automatic trans‐
mission due to tow-starting The automatic transmission may be damaged
in the process of tow- starting vehicles with
automatic transmission. #
Vehicles with automatic transmission
must not be tow- star ted. #
Vehicles with automatic transmission must
not be tow- star ted. Electrical fuses
Note
s on electrical fuses &
WARNING Risk of accident and inju ry
due to ov erloaded lines
If yo u manipulate or bridge a faulty fuse or if
yo ure place it with a fuse with a higher
amperage, the electric line could be overloa‐
ded.
This could result in a fire. #
Alw aysre place faulty fuses with speci‐
fi ed new fuses conta iningthe cor rect
amperage. 512
Breakdown assis tance

*
NO
TEDama gedue toincor rect fuses Electrical components or sy
stems may be
damaged byincor rect fuses, or their func‐
tionality may be significant lyimpaired. #
Only use fuses that ha vebeen appr oved
by Mercedes-Benz and which ha vethe
cor rect fuse rating. Blown fuses mu
stbe replaced with fuses of the
same rating, which you can recognise bythe col‐
our and fuse rating. The fuse ratings and fu rther
information tobe obser ved are lis ted in the fuse
assignment diagram.
Fu se assignment diag ram: onthe fuse box in
th e load compartment (/ page515).
* NO
TEDama geor malfunctions caused
by moisture Moisture may cause dama
getothe electrical
sy stem or cause it tomalfunction. #
When the fuse box is open, make sure
th at no moisture can enter the fuse
box. #
When closing the fuse box, make sure
th at the seal of the lid is positioned cor‐
re ctly on the fuse box. If
th e newly inser ted fuse also blo ws, ha vethe
cause traced and rectified at a qualified special‐
ist workshop.
Ensure thefo llowing before replacing a fuse:
R The vehicle is secured against rolling away.
R All electrical consumers are switched off.
R The ignition is switched off.
The electrical fuses are located in various fuse
bo xes:
R Fuse box in the engine compartment on the
driver's side (/ page513)
R Fuse box on the driver's side of the cockpit
(/ page 514)
R Fuse box in the front passenger foot we ll
(/ page 514) R
Fuse box in the load compartment on the
ri ght-hand side of theve hicle, when vie wed
in the direction of tr avel (/ page515) Opening and closing
the fuse box in the
engine compa rtment Requ
irements:
R A dry clo thand a sc rewdriver are available.
Obse rveth e no tes on electrical fuses
(/ page 512).
Opening &
WARNING Risk of inju ryfrom using the
windscreen wipers while the engine bon‐
net is open
When the engine bonn etis open, and the
windscreen wipers are set in motion, you can
be trapped bythe wiper linkage. #
Alw ays switch off the windscreen wip‐
ers and ignition before opening the
engine bonn et. Breakdown assis
tance 513

#
Turn clip 2on co ver1 aqu arter-turn to
th e left. #
Fold co ver1 up in the direction of the
ar row. #
Remo veany existing moisture from the fuse
box using a dry clo th. #
Loosen scr ews3 and remo vefuse box lid
4 from theto p.
Closing #
Check whe ther the seal is positioned cor‐
re ctly in lid 4. #
Insert lid 4into the brac ket at there ar of
th e fuse box. #
Fold down lid 4ofthe fuse box and tighten
scr ews3. #
Fold down co ver1. #
Turn clip 2on co ver1 aqu arter-turn to
th eright. #
Close the bonn et. Opening and closing
the fuse box in the
cockpit The fuse box is on
the side of the dashboard
under a co ver. #
Con tact a Mercedes-Benz Service Centre for
fur ther information. Opening and closing
the fuse box in the front
passenger foot we ll Obser
vethe no tes on electrical fuses
(/ page 512). 514
Breakdown assis tance

#
Open co ver1 inthe direction of the ar row
and remo veit. Opening and closing
the fuse box in the load
compa rtment Obse
rveth e no tes on electrical fuses
(/ page 512). #
Open the load compartment floor
(/ page 130). #
Fold co ver1 up in the direction of the
ar row.
The fuse allocation chart is on the side of the
fuse box. Breakdown assi
stance 515

Note
s on noise or unusual handling charac‐
te rist ics
While driving, pay attention tovibrations, noises
and unusual handling characteristics, e.g. pulling
to one side. This may indicate that the wheels or
tyres are damaged. If you suspect that a tyre is
defective, reduce your speed immediatel y.Stop
th eve hicle as soon as possible tocheck the
wheels and tyres for dama ge. Hidden tyre dam‐
age could also be causing the unusual handling
ch aracteristics. If youfind no signs of damage,
ha ve the tyres and wheels checked at a qualified
specialist workshop. Note
s onregular lyinspecting wheels and
tyres &
WARNING Risk of accident from dam‐
aged tyres
Dama ged tyres can cause tyre pressure loss.
As a result, you could lose cont rol of your
ve hicle. #
Check the tyres regularly for signs of
dama geand replace any damaged tyres
immediatel y. Car
ryout thefo llowing checks on all wheels reg‐
ularly, at least once a month or as requ ired, e.g.
prior toa long journey or driving off- road:
R Check the tyre pressure (/ page517).
R Visually inspect tyres and wheels for dam‐
age.
R Check theva lve caps.
The valves must be pr otected against mois‐
ture and dirt bytheva lve caps appr oved
especially foryo ur vehicle byMercedes-Benz.
R Visual check of the tyre tread dep thand the
tyre contact su rface across the entire width.
The minimum tread dep thfor summer tyres
is 3 mm and for winter tyres 4 mm. Note
s on snow chains &
WARNING Risk of accident due toincor‐
re ct snow chain fitting
If yo u ha vefitted snow chains tothe front
wheels, the snow chains may drag against
th eve hicle body or chassis components.
This could cause damage totheve hicle or
th e tyres. #
Neverfit snow chains on the front
wheels. #
Only fit snow chains on there ar wheels
in pairs. *
NO
TEDama getothe wheel trim from fit‐
te d snow chains If sn
ow ch ains are fitted tosteel wheels, the
wheel trims can be damaged. #
Remo vethe wheel trims of steel wheels
before fitting snow chains. 516
Wheels and tyres

Obser
vethefo llowing no tes when using snow
ch ains:
R Snow ch ains are on ly permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Cent re.
R For saf etyre asons, on lyuse sn ow chainsthat
ha ve been specifically appr ovedfo ryo ur
ve hicle byMercedes-Benz, or snow chains
with the same quality standard.
R If sn ow ch ains are fitted, the maximum per‐
missible speed is 50 km/h.
R Vehicles with Active Park ing Assis t:do
not use Active Parking Assist when snow
ch ains are fitted.
R Vehicles with le vel control: if snowchains
are fitted, only drive at raised vehicle le vel.
% You can permanently limit the maximum
ve hicle speed for driving with winter tyres
(/ page 226).
% You can deactivate ESP ®
to pull away
( / page 215). This allo wsthe wheels to
spin, achieving an increased driving forc e. Ty
re pressure Note
s on tyre pressure &
WARNING Risk of accident due toinsuf‐
fi cient or excessive tyre pressure
Underinfla ted or overinfla ted tyres pose the
fo llowing risks:
R The tyres may bur st, especially as the
load and vehicle speed increase.
R The tyres may wearexc essively and/or
une venly, which may greatlyimpair tyre
traction.
R The driving characteristics, as well as
st eering and braking, may be greatly
impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres including the spare wheel regu‐
larly:
R at least once a month
R when the load changes R
before embarking on a lon ger journey
R if operating conditions change, e.g. off-
ro ad driving #
Adjust the tyre pressure as necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adversely af fect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. &
WARNING Risk of accident from repea‐
te d tyre pressure drop
If th e tyre pressure drops repeatedly, the
wheel, valve or tyre may be damaged.
Insuf ficient tyre pressure can cause the tyres
to bur st. #
Inspect the tyre for signs of fore ign
objects. #
Check whe ther the wheel or valve has a
leak. Wheels and tyres
517