MERCEDES-BENZ GLC SUV 2020 Hybrid Service Manual

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Pull button1.
Indicat orlam p2 flashes andthePlease
Wait Depress urizingTankmessag eappear s
in themultifunc tiondispla y.The pressur ein
th ehigh-pr essurefuel tank isreleased and
th en thefuel filler flap open s.
If th efuel filler flap isopen ,ind icat orlam p
2 light sup con tinuousl y. The
Tank isDepressuriz edReady forRefuel-
ing messag eappear sin themultifunc tiondis‐
pla y.
% Inthefo llo wing situat ionsther eis amalfunc‐
tion :
R Indic ator lam p2 flashes initiallyand
th en goes out
R The yello wChec kEn gine warning lam p
light sup
% The open ingproces sfo rth efuel filler flap
ma y,in excep tiona lcase s,take up to
15 minut es. Dr
iving andparking 39

No
teson star ting assistance
Obse rveth einf ormation onstar tin gassis tance
in theve hicle Operator's Manual.
If yo ur vehicle hasbeen star tedwit hstar tin g
assis tance, itma yno tbe possi ble to use the
electr icdrive fo rapp roxima tely 30 minu tes.
St artin gassis tance isno tconsi deredto be a
nor mal oper ating condition .
Jum per cables andfurther information rega rding
st ar tin gassis tance canbeobt aine dat anyqu ali‐
fi ed specialis two rkshop. Pe
rm itted towing methods
Mer cede s-Ben zre comme ndstransp orting your
ve hicle inthecase ofabr eakdo wn,rath er than
to wing itaw ay.
Fo rto wing, useato w rope ortow bar withbo th
axle son thegr ound. Donotuse tow bar sys‐
te ms. *
NO
TEDama getotheve hicle duetotow‐
ing away inc orrectl y #
Obs erve theins truction sand noteson
to wing away. Obser
vetheinf ormation ontowing andtrans‐
por tingth eve hicle intheve hicle Operator's
Manual.
Pe rm itted towing methods Ve
hicl eeq uipment/ towing
me thod Bo
th axle son thegr ound Fr
ont axle raised Re
ar axle raised
Plug-in hybrid vehicles Yes,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,maximum 31mile s(50 km) at
31 mp h(50 km/h) Ye
s,ifth esteer ing wheel isfixe din
th ecent erposition withast eer ing
wheel lock. 40
Breakdo wnassis tance

Onl
ytranspor tingisper mitt edinthefo llo wing
situat ions:
R The multif unction displa yis no two rking
or
R The á displa ymess ageappear s
Ex cep tion: ifth eve hicle islocat edinadang er
zone, itcan bereco veredfrom thedang erzon e
despit eth edispla ymessag eor thedispla yno t
wo rking.
It mus tno tbe towe dfur ther than 164ft (50 m)
wit hbo th axle son thegr ound. Atowing speed of
6 mp h(1 0 km/h) mustno tbe exc eeded. Beyond
th ese limits, onlytra nspor tingisper mitt ed. Br
eakdo wnassis tance 41

Oper
ating fluids Ta
nk cont entand fuel reser ve Cap
acity Mod
el Total cap acity
GL C35 0e4M ATIC 13.2 gal(50. 0liter s) Model
Ofwhic hre ser ve
GL C35 0e4MA TIC 1.8 ga l(7 .0 liter s) Qua
lityand capa cityofengine oil MB
-Fre igabe orMB- Appr oval Gasol
ineeng inesE ngineoilspecif ica‐
tions
GL C350 e4MA TIC 229.5 Onl
yuse SAE0W -40 orSA E5W -40 engineoils.
The follo wing values referto an oilchang e,
inc ludin gth eoil filt er . Capa
city Model
Capacity
GL C350 e4MA TIC 6.9US qt(6.5liter s) Coolant
capacity Coolant
capacity Model
Capacity
GL C350 e4MA TIC 12.7 US qt
(1 2.0 lite rs) Re
frig er ant filling capacity Fi
lling capacityforre frig er ant and PAGoil Model
Refrig er ant
GL C350 e4MA TIC 23.6±0.4 oz
(6 70 ±10 g) Model
PAGoil
GL C350 e4MA TIC 2.8±0.4 oz
(80 ±10 g) Ve
hicl edata Ve
hicl edimens ions The
heightsspeci fied mayva ry as are sult ofthe
fo llo wing fact or s:
R Tire s
R Load
R Conditio nof thesuspension
R Option aleq uipment 42
Tech nica lda ta

Heig
htwhe nopen ed Model
1 1
Heig ht
whe n
open ed 2 2
Head‐
ro om
GL C35 0e4MA TIC 84.5in
(2 14 6mm) 78
.4 in
(1 992 mm) Ve
hicl edimens ions GL
C350 e4MA TIC
Ve hicle length1 84.0in
(466 9mm)
Ve hicle widthincluding out‐
side mirrors 82.5
in
(2096 mm)
Ve hicle height 65.3in
(1 659 mm)
Wheelbase 113.1 in
(28 73mm)
Tu rning radius 38.71ft
(1 1. 80 m) We
ight sand loads Please
observethefo llo wing notesfo rth especi‐
fi ed vehicle data:
R Items ofoptional equipment increase the
curb weight andreduce thepa yload.
Ro ofload Mod
el Maximumroof load
GL C35 0e4MA TIC 165.4 lb(75 kg ) High-v
oltagebatt ery The
chargin gtim eis valid forch argin gfrom 10%
to 100% oftheusable batterycapacity withalt er‐
natin gcur rent. The chargin gcapac itydeter‐
mines thech arge tim e,inad ditio nto thebatt ery
con dition ofcharge and theambient temp era‐
tur e.The chargin gcapac itydepen dson thesup‐
ply voltag e, thecur rent intensi tyand thetype of
po we rsupp ly.
Missing values werenotav ailable atthetime of
going topress. High-v
oltagebatt ery GL
C350 e4MA TIC
Ty pe Lithium-ion
Batt erycapacit y,gros s
Ra ngein electr ic-onlymod e
Ch argi ngtime with (7.7 kW)
ch argin gcapac ity App
rox. 1h
15 min
Cha rging timewith(1 .2 kW)
ch argin gcapac ity App
rox. 11 h Tr
aile rhitc h Gene
ralno teson thetrailer hitch Modif
ications totheengine cooling system may
be neces sary,dependin gon theve hicle model.
The retrof itti ng ofatrai le rhi tc his only perm issi‐
ble ifato wing capac ityisspec ified inyour vehi‐
cle documents.
Fu rther information canbeobt ained ataqu ali‐
fi ed specialis two rkshop. Te
ch nica lda ta 43

Pe
rm issible trailer load The
tongu ewe ight isno tinc luded intheto wing
capac ity.
Missi ngvalues werenotav ailable atthetime of
going topress.
Pe rm issible towing capacit y,brak ed (at a
minim umstar t-of fgr adeabi lityof12%) Model
Perm issible towing
cap acit y,brak ed
GL C350 e4MA TIC Pe
rm issible towing capacit y,unbr aked Model
Perm issible towing
cap acit y,unbr aked
GL C350 e4MA TIC Maximum
tongue weight *
NO
TEDama gecau sed bythetrailer
comin gloose If
th eto ngu ewe ight used istoolow, the
tr ai le rma ycome loose . #
Theto ngu ewe ight mustno tbe belo w
11 0.2 lbs(50 kg). #
Use ato ngu ewe ight that isas clo seas
poss ibletothemaximum permissible
to ngu ewe ight . Missin
gva lues werenotav ailable atthetime of
going topress.
Maxim umtongue weight Model
Maximum
to ngue
we ight
GL C350 e4MA TIC Pe
rm issible rear axle load (traile roper ation ) Miss
ingvalues werenotav ailable atthetime of
going topress.
Axle load Model
Axleload
GL C350 e4MA TIC 44
Tech nica lda ta

Disp
laymes sages Occu
pant saf ety Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
0075 SRS Malfunct ionServic e
Required *T
herestra int system ismalfunct ioning(/page11 ). &
DANG ER Risk offata linj uries due tothere stra int system malfunct ioning
If th ere stra int system ismalfunct ioning,restra int system com ponen tsma ybe trigg ered unint entionally orma y
no tdeplo yas intended during anacciden t.This mayaf fect theEmer gency Tensi oni ng Device orairba g,for
ex am ple. Further mor e,intheeve ntofan acci dent, thehigh-v oltageon- boar delectr icalsystem mayno tbe
deactiv ated asintended.
Yo uma ybe elec troc uted ifyo uto uc hth edamag edcom ponen tpar tsof thehigh-v oltageon- boar delectr icalsys‐
te m. #
Have there stra int system checkedand repair edimmediat elyataqu alif ied spec ialistwo rkshop. #
Afteran accide nt,swi tchof fth eignition immediat ely. Re
cogni tionofare stra int system malfunct ion:
R The 0075 restra int system warning lam pdoes notlight upwhen theignition isswitc hedon.
R The 0075 restra int system warning lam plight sup con tinuousl yor repeat edlydur ing ajour ney. #
Con sult aqu alif ied spec ialistwo rkshop immediat ely. Dis
play messa gesand warning/ indic ator lam ps 45

Clim
atecontr ol Displ
aymes sages
Possible causes/conseq uencesand0050 0050
Solutions
003B Inoperat iveHigh-V oltage
Batt eryCharging NotCom-
plete *T
hehigh-v oltagebatt eryis ch argin g.Pre-e ntry climat econtr olcanno tbe swi tched on. #
Waitunt ilth ech argin gpr oce sshas achie vedaminimum charge .
003B Inoperative ChargeHVBat-
tery *T
hecharge ofthehigh-v oltagebatt eryis toolow. Pre-ent ryclimat econtr olcanno tbe swi tched on. #
Charg eth ehigh-v oltagebatt ery.
003B Pre-en tryClimate Control
via Key Available Again
Aft erEngine Start *Y
ouhave attem pte dto switc hon pre-entr yclimat econt rolmor eth an twic ewit hth eengine switchedoff. #
Letth eengine runfo rte nseco nds.
Pr e-e ntrycli ma tecontr olisope ratio nal again. 46
Display messa gesand warning/ indic ator lam ps

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
003B Pre-en tryClimate Control
via Key Inoperat iveHigh-
voltage BatteryLow *T
hecharge ofthehigh-v oltagebatt eryis toolow. Pre-ent ryclimat econtr olcanno tbe swi tched on. #
Charg eth ehigh-v oltagebatt ery.
When thehigh-v oltagebatt eryis suf ficie ntlych arge d, pre-en try climat econ trol isoper ational again. Hybr
iddrive sy stem Displa
ymess ages
Possible causes/conseq uencesand0050 0050
Solutions
Vehicle Currently Not
Being Charged… Charging
St ation Fault *A
malfu nction hasoccur redin thech argin gst atio nor theRFID cardis no tre cogni zed. #
Startth ech argin gpr oce ssatadif fere nt chargin gst atio n.
or #
Have theRFID cardch eckedto ensur eit is func tioning.
Charging ModeCurrent ly
Unavailable TryAgain or
Change Charging Mode *A
temp orar ymalfunct ionhas occur redin thech argin gst atio n. #
Waitunt ilth emalfunct ionhas passed.
or #
Startth ech argin gpr oce ssatadif fere nt chargin gst atio n. Dis
playmes sagesand warning/ indic ator lam ps 47

Disp
laymes sages
Possible causes/conseq uencesand0050 0050
Solutions
Charging FaultChange
Charging ModeSeeOpera-
tor's Manual *T
hechargin gpr oce sscan notbe star teddue toamalf unction. #
Con sult aqu alif ied spec ialistwo rkshop.
Not Possible toUnlock
Charger CableSee Opera-
tor's Manual *T
hechargin gcable connectorcanno tbe remo vedfrom thech argin gst atio n'ssoc ket. #
Pres sth eEME RGENC YOFF switchon thech argin gst atio n.
If th ech argin gcable connectorcanno tbe remo vedaf te rth at: #
Requestser vice personn elfrom theoper ator ofthech argin gst atio nvia theemer gency callbu tton attached to
th ech argin gst atio nor theemer gency callnum bers.
00E5 Charg erCable Connected *Y
oucann otpull away while thech argin gcable iscon nected. #
Disc onnect thech argin gcable from theve hicle (/page38).
á
Towing NotPermitted See
Operator's Manual *T
hehybrid system ismalfunct ioning. #
Have theve hicle transpor tedonl yusing atranspor teror trail er (/ page40). 48
Displa ymessa gesand warning/ indic ator lam ps