key MERCEDES-BENZ GLE 2018 Repair Manual

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. ! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling.150
Refueling
Driving and parking

Preparing to refuel X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑ GO:X
Open the driver's door.
The vehicle electronics now have status Z .
This is the same as the SmartKey having been
removed.
The driver’s door can be closed again.
Opening the fuel filler flap
C
Opens the fuel filler flapD
Insert the fuel filler cap

Problems with fuel and the fuel tank Problem
Possible causes/consequences and P Solutions
Fuel is leaking from the
vehicle.
G WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X
Apply the electric parking brake. X
Switch off the engine. X
Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑ GOX
Open the driver's door.
The vehicle electronics are now in key position

Opening/closing the DEF filler cap
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the SmartKey or with KEYLESS-GO. X
To open: switch the ignition off.X
Press the fuel filler flap in the direction of
arrow C .
The fuel filler flap swings up. X
Turn blue DEF fuel filler cap D counter-clock-
wise and remove it.
DEF filler cap D is secured with a plastic
strip. X
To close: place DEF filler cap D on the filler
neck and turn it clockwise. X
To close the fuel filler flap, press it in the
direction of arrow C .X
Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Manual message goes out after approx-
imately one minute.
i If the Check Additive See Operator's
Manual message continues to be shown in
the multifunction display, you must add more
DEF.
DEF refill canisters
! Do not screw the disposable hose on too
tight. The disposable hose could otherwise be
damaged and DEF may leak out. X
Unscrew the cap from the opening on top of
DEF refill canister D .X
Place disposable hose C on the opening of
DEF refill canister D and screw it on clock-
wise until hand-tight.
Disposable hose C remains closed until you
fasten disposable hose C to the DEF filler
neck of the vehicle.
X
Place disposable hose C on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos-
able hose C is sufficiently secured. X
Lift up and tip DEF refill canister D .
Filling stops when the DEF tank is completely
filled. Do not fill the DEF tank any further. DEF
refill canister D can be removed when it has
been only partially emptied. X
Turn disposable hose C on the filler neck of
the vehicle counter-clockwise and remove it. X
Turn disposable hose C on the opening of
DEF refill canister D counter-clockwise and
remove it. X
Reseal DEF refill canister D with the cap.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
DEF refill canisters are often sold with a filler
hose. A filler hose that does not exactly fill the
vehicle's DEF tank offers no protection against Refueling 155
Driving and parking Z

overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail-
able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle
! Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out.
X
Unscrew the protective cap from DEF refill
bottle C .X
Place DEF refill bottle C on the filler neck as
shown and screw it on clockwise until hand-
tight. X
Press DEF refill bottle C towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle C is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied. X
Release DEF refill bottle C .X
Turn DEF refill bottle C counter-clockwise
and remove it. X
Screw the protective cap onto DEF refill bot-
tle C again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a
threaded seal. These are available at any author-
ized Mercedes-Benz Center. Parking
Important safety notes
G WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
G WARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example: R
release the parking brake. R
shift the automatic transmission out of the
parking position P .R
start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally: R
the electric parking brake must be applied R
the transmission must be in position ] and
the SmartKey must be removed from the igni-
tion lock R
the front wheels must be turned towards the
curb on steep uphill or downhill gradients R
the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients R
a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients156
Parking
Driving and parking

Switching off the engine
G WARNING
The automatic transmission switches to neu-
tral position N when you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P . Prevent the parked vehi-
cle from rolling away by applying the parking
brake. X
Apply the electric parking brake. X
Shift the transmission to position ] .X
With the SmartKey: turn the SmartKey to
position

Applying or releasing ma nuallyX
To engage: push handle C .
When th e electric parking brak e is engaged,
th e I (US A only) or $ (Canada only)
red indicator lamp lights up in th e instrumen t
cluster.
i The electric parking brak e can also be
applie d when th e SmartKey is removed.X
To release: pull handle C .
The red I (US A only) or $ (Canada
only) indicator lamp in th e instrumen t cluste r
goe s out .
i The electric parking brak e can only be
released: R
when th e SmartKey is in position G in th e
ignition loc k ( Y
page 135) orR
if th e ignition was switched on usin g th e
Start/Sto p butto n
To ensur e that you do no t rol l backwards when
pullin g away on an uphil l slope, engage th e elec -
tric parking brak e ( Y
page 138).
Applying automatically The electric parking brak e is automatically
applie d when th e transmission is in position ]
and R
th e engin e is switched off orR
th e driver is no t wearing a seat belt and th e
driver's door is opened
To preven t th e electric parking brak e from bein g
automatically applied, pull handle C . The electric parking brak e is also engage d auto -
matically if: R
Distanc e Pilo t DISTRONI C bring s th e vehicl e
to a standstill or R
th e HOLD function is keepin g th e vehicl e sta-
tionary R
Parking Pilo t is keepin g th e vehicl e stationary
In addition , at least on e of th e followin g condi-
tion s mus t be fulfilled :R
th e engin e is switched off R
th e driver is no t wearing a seat belt and th e
driver's door is opened R
there is a system malfunction R
th e powe r supply is insufficien tR
th e vehicl e is stationary for a lengthy period
The red I (US A only) or $ (Canada only)
indicator lamp in th e instrumen t cluste r lights
up.
The electric parking brak e is no t automatically
engage d if th e engin e is switched off by th e ECO
start/sto p function .
Releasing automatically The electric parking brak e is release d automat -
ically when all of th e followin g condition s are
fulfilled : R
The engin e is running. R
The seat belt tongue is engage d in th e belt
buckle. R
The transmission is in position [ or ^ and
you depress th e accelerato r pedal or, on a
level surface, shif t from transmission position
] to [ or ^ . R
If th e transmission is in position ^ , th e trunk
lid mus t be closed.
If th e seat belt tongue is no t engage d in th e seat
belt buckle, th e followin g condition s mus t be
fulfilled : R
The driver's door is closed. R
You are shifting from transmission position
] or hav e previously driven at speeds
greate r than 2 mph (3 km/h). R
If th e transmission is in position ^ , th e trunk
lid mus t be closed.
When th e electric parking brak e is released,
th e $ indicator lamp goes out in th e instru-
men t cluster.158
Parking
Driving and parking

This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the speed limiter or Distance Pilot
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric162
Driving tips
Driving and parking

Mercedes-AMG vehicles: if you have selected
the Sport Plus drive program:R
the roll angle is reduced even more signifi-
cantly R
the driving is designed for maximum dyna-
mism
Vehicle level Important safety notes
G WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury.
Make sure no one is underneath the vehicle or
in the immediate vicinity of the wheel arches
when the vehicle is being lowered.
G WARNING
When you drive with the vehicle raised, the
driving characteristics could be impaired by
the vehicle's raised center of gravity. The vehi-
cle could rollover more easily, for example on
a bend. There is a risk of an accident.
Always select as low a vehicle level as possi-
ble and adjust your driving style.
G WARNING
When you drive with the chassis lowered or
raised, the vehicle's braking and driving char-
acteristics can be significantly impaired. You
could also exceed the permissible vehicle
height if the chassis is raised. There is a risk of
an accident.
Adjust the vehicle level before pulling away.
G WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident. Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
! When driving on extremely rough terrain,
select a high vehicle level in good time. Make
sure there is always sufficient ground clear-
ance. You will otherwise damage the vehicle. R
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury. R
In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
General notes Only select raised level if this is appropriate for
the road conditions. Otherwise, fuel consump-
tion may increase and handling may be affected.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle to
adjust to the new level as quickly as possible.
The vehicle level may change visibly if you park
the vehicle and the outside temperature
changes. If the temperature drops, the vehicle
level is lower; with an increase in temperature,
the vehicle level rises.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
Vehicles with no trailer coupled: below a
speed of 40 mph (64 km/h) you can choose
between the normal and raised vehicle level.
Sel ect the normal vehicle level for normal road
surfaces and the raised vehicle level for driving
with snow chains or on particularly poor road
surfaces. Your selection remains stored even if
you remove the SmartKey from the ignition lock.
If you try to select raised level at a speed above
40 mph (64 km/h), the Drive More Slowly
message appears in the multifunction display.Driving systems 185
Driving and parking Z

The damping is tuned individually to each wheel
and depends on: R
your driving style, e.g. sporty R
the road surface condition, e.g. bumps R
your individual selection of Sport, Sport+ or
Comfort
The suspension setting can be adjusted using
button C in the center console or the DYNAMIC
SELECT controller ( Y
page 142).
Each time you start the engine with the ignition
SmartKey or the Start/Stop button, Comfort
mode is activated. For further information about
starting the engine, see ( Y
page 136).
Sport mode
The firmer setting of the suspension tuning in
Sport mode ensures even better contact with
the road. Select this mode when employing a
sporty driving style, e.g. on winding country
roads. X
Press button C repeatedly until indicator
lamp