service reset MERCEDES-BENZ GLE 2018 Owners Manual

Air-conditioning system
see Climat e control
AIRMATIC package
ADS (A dapt ive Damping System) .. .1 83
Function/notes ............................ .1 83
Alarm
ATA (Anti-Theft Alarm system) ......... 75
Switching off (ATA) .......................... 75
Switching the function on/off
(ATA) ................................................ 75
Alarm system
see ATA (Anti-Theft Alarm system)
AMG
Adaptive sport suspension sys-
tem ................................................ 186
AMG menu (on-board computer) ..... 240
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-skid chains
see Snow chains
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle .............. 168
Ashtray ............................................... 307
Assistance display (on-board com-
puter) ................................................. .2 36
Assistance menu (on-board com-
puter) ................................................. .2 36
ASSYST PLUS
Displaying a service message ....... .3 25
Hiding a service message .............. 325
Resetting the service interval dis-
play ................................................ 325
Service message ............................ 325
Special service requirements ......... 326
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 75
Function .......................................... .7 5
Switching off the alarm .................... 75
ATTENTION ASSIST
Activating/deactivating ................. 237
Display message ............................ 260
Function/notes ............................. 202
Audio menu (on-board computer) .... 234
Authorized Mercedes-Benz Center
see Qualified specialist workshop Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 255
see Lights
Automatic car wash (care) ............... 326
Automatic engine start (ECO start/
stop functio n) .................................... 140
A uto matic engine switch-off (ECO
start/stop function) .......................... 139
Automatic headlamp mode .............. 110
Automatic transmission
Accelerator pedal position ............. 146
Changing gear ............................... 146
DIRECT SELECT lever ..................... 143
Display message ............................ 270
Drive program ................................ 146
Drive program display .................... 145
Driving tips .................................... 146
DYNAMIC SELECT controller ......... 142
Emergency running mode .............. 150
Engaging drive position .................. 145
Engaging neutral ............................ 144
Engaging park position automati-
cally ............................................... 144
Engaging reverse gear ................... 144
Engaging the park position ............ 144
Important safety notes .................. 143
Kickdown ....................................... 146
Manual shifting .............................. 147
Oil temperature (on-board com-
puter, Mercedes-AMG vehicles) ..... 240
Overview ........................................ 143
Problem (malfunction) ................... 150
Pulling away ................................... 138
Starting the engine ........................ 137
Steering wheel paddle shifters ...... 147
Trailer towing ................................. 146
Transmission position display ........ 145
Transmission positions .................. 145
Automatic transmission emer-
gency mode ....................................... 150
AUX jacks
CD/DVD drive ............................... 294
Axle load, permissible (trailer tow-
ing) ...................................................... 394 Index 5

Seat belts
Adjusting the driver's and front-
passenger seat belt ........................ .4 8
Adjusting the height ......................... 48
Cleaning ......................................... 332
Correct usage .................................. 47
Fastening ......................................... 48
Important safety guidelines ............. 46
Introduction .................................... .4 5
Releasin g ......................................... 48
Switching belt adjustment on/off
(on-board computer) ...................... 239
Warning lamp ................................. 274
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ..................... 98
Adjusting the 4-way lumbar sup-
port ................................................ 101
Adjusting the head restraint ............ 99
Calling up a stored setting (mem-
ory function) .................................. 109
Cleaning the cover ......................... 332
Folding the rear bench seat for-
wards/back ................................... 298
Important safety notes .................... 97
Overview .......................................... 97
Seat heating problem .................... 103
Seat ventilation problem ................ 103
Storing settings (memory func-
tion) ............................................... 108
Switching seat heating on/off ....... 101
Switching seat ventilation on/off .. 102
Section
Sliding sunroof ................................. 92
Securing hooks .................................. 300
Selector lever
Cleaning ......................................... 332
Sensors (cleaning instructions) ....... 330
Service menu (on-board com-
puter) .................................................. 237
Service message
see ASSYST PLUS
Service products
Brake fluid ..................................... 388
Coolant (engine) ............................ 388
DEF special additives ..................... 386
Engine oil ....................................... 387
Fuel ................................................ 384 Important safety notes .................. 383
Refrigerant (air-conditioning sys-
tem) ............................................... 389
Washer fluid ................................... 389
Setting the air distribution ............... 129
Setting the airflow ............................ 129
Setting the date / time format
see also Digital Operator's Man-
ual .................................................. 287
Setting the language
see also Digital Operator's Man-
ual .................................................. 287
Setting the time
see also Digital Operator's Man-
ual .................................................. 287
Settings
Factory (on-board computer) ......... 240
On-board computer ....................... 238
SETUP (on-board computer,
Mercedes-AMG vehicles) .................. 241
Side impact air bag ............................. 51
Side marker lamp (display mes-
sage) ................................................... 255
Side windows
Cleaning ......................................... 329
Convenience closing feature ............ 90
Convenience opening feature .......... 89
Important safety information ........... 88
Opening/closing .............................. 89
Overview .......................................... 88
Problem (malfunction) ..................... 91
Resetting ......................................... 91
Reversing feature ............................. 89
SIRIUS services
see also Digital Operator's Man-
ual .................................................. 287
Sliding sunroof
Important safety notes .................... 92
Opening/closing .............................. 93
Problem (malfunction) ..................... 95
Resetting ......................................... 93
see Panorama roof with power
tilt/sliding panel
SmartKey
Changing the battery ....................... 80
Changing the programming ............. 79
Checking the battery ....................... 80 Index 19

These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device."
Diagnostics connection The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop.
G WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the
operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz.
G WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use
loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor- mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion.
Qualified specialist workshop An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to
correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Always have the following work carried out at an
authorized Mercedes-Benz Center: R
work relevant to safety R
service and maintenance work R
repair work R
alterations, installation work and modifica-
tions R
work on electronic components
Correct use If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving
your vehicle: R
the safety notes in this manual R
the vehicle technical data R
traffic rules and regulations R
laws and safety standards pertaining to motor
vehicles
Problems with your vehicle If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the Mercedes-Benz Center or, if necessary, con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLCOperating safety 31
Introduction Z

to detect and rectify malfunctions and to opti-
mize vehicle functions. Most of these data are
volatile and processed only in the vehicle itself.
Only a small part of the data is stored in event or
malfunction memories.
When you use services, the technical data from
the vehicle can be read out by service network
employees or third parties. Services can include
repair services, maintenance processes, war-
ranty cases and quality assurance measures.
The data is read out via the legally prescribed
diagnostics connection in the vehicle. The rele-
vant offices in the service network or third par-
ties collect, process and use the data. These
data document the vehicle's technical states,
are used to help in finding malfunctions and
improving quality and are sent to the manufac-
turer where necessary. In addition, the manu-
facturer is subject to product liability. The man-
ufacturer needs technical data from vehicles for
this purpose.
Malfunction memories in the vehicle can be
reset by a service center during repair or service
work.
You can incorporate data into the vehicle's com-
fort and infotainment functions yourself as part
of the s elected equipment.
T
hese include, for example: R
multimedia data such as music, films or pho-
tos for playback in an integrated multimedia
system R
address book data for use in conjunction with
an integrated hands-free system or an inte-
grated navigation system R
navigation destinations that have been
entered R
data about using Internet services
These data can be saved locally in the vehicle or
are located on a device that you have connected
to the vehicle. If this data is saved in the vehicle,
you can delete it at any time. These data are sent
to third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can save and change comfort settings/
customizations in the vehicle at any time.
Depending on the piece of equipment in ques-
tion, these can include, for example: R
seat and steering wheel position settings R
suspension and climate control settings R
custom settings such as interior lighting If your vehicle is equipped appropriately, you
can connect your smartphone or another mobile
end device to the vehicle. You can control this by
means of th e control elements integrated in the
ve
hicle. The smartphone's picture and sound
can be output via the multimedia system. Spe-
cific items of information are also sent to your
smartphone.
Depending on the type of integration, this can
include: R
general vehicle information R
position data
This allows the use of selected smartphone
apps, such as navigation or music player apps.
There is no additional interaction between the
smartphone and the vehicle, particularly active
access to vehicle data. The type of additional
data processing is determined by the provider of
the app being used. Whether you can configure
settings for it and, if so, which ones, depends on
the app and your smartphone's operating sys-
tem.
Service provider
Wireless network connection If your vehicle has a wireless network connec-
tion, data can be exchanged between your vehi-
cle and other systems. The wireless network
connection is made possible by the vehicle's
own transmitter and receiver or by mobile devi-
ces that you have brought into the vehicle (e.g.
smartphones). Online functions can be used via
this wireless network connection. These include
online services and applications/Apps provided
by the manufacturer or other providers.
Services provided by the manufacturer In the case of the manufacturer's online serv-
ices, the manufacturer describes the functions
in a suitable place and the associated informa-
tion subject to data protection legislation. Per-
sonal data can be used in order to provide online
services. The data exchange for this takes place
via a secure connection, e.g. with the manufac-
turer's IT systems intended for the purpose. Col-
lecting, processing and using personal data
beyond the provision of services is permitted
only on the basis of a statutory permit or decla-
ration of consent.Dat a stored in the vehicle 33
Introduction Z

Adding washer fluid to the windshield
washer system
Example: washer flui d reservoirX
To open : pull cap C upwards by th e tab .X
Ad d th e premixed washer fluid .X
To close: press cap C onto th e filler neck
until it engages.
If th e washer fluid level drops belo w th e recom-
mended minimum of 1 liter, a message appear s
in th e multifunction display prompting you to
add washer fluid ( Y
page 272).
Further information on windshield washer fluid
( Y
page 389).
ASSYST PLUS
Service message
i If th e scheduled servic e intervals are excee-
ded, this may result in damag e to th e vehicle.
You can obtain up-to-date information concern -
ing th e servicing of your vehicl e from a qualified
specialis t workshop , e.g. an authorize d
Mercedes-Benz Cente r or at
http://www.mbusa.co m (US A only).
i The ASSYS T PLU S servic e interval display
does no t sho w any information on th e engin e
oil level. Observ e th e note s on th e engin e oil
level ( Y
page 322).
The multifunction display shows a servic e mes -
sage for several seconds, e.g. :R
Servic e A in .. Day sR
Servic e A DueR
Servic e A Exceeded by .. Day s
Dependin g on th e operating condition s of th e
vehicle, th e remaining time or distanc e until th e
next servic e due dat e is displayed. The lette r A or B , possibl y in connection wit h a
number or another letter, shows th e typ e of ser -
vice. A stand s for a minor servic e and B for a
major service.
Further information can be obtained at a quali-
fie d specialist workshop .
The ASSYS T PLU S servic e interval display does
no t tak e int o accoun t any periods of time during
whic h th e battery is disconnected.
Maintainin g th e time-dependen t servic e sched-
ule: X
Not e down th e servic e due dat e displayed in
th e multifunction display before disconnect -
ing th e battery.
or X
Afte r reconnecting th e battery, subtrac t th e
battery disconnection periods from th e ser -
vic e dat e shown on th e display.
Hiding a service message X
Press th e 8 or v butto n on th e steering
wheel.
Displaying service messages X
Switc h on th e ignition .X
Press th e Y or e butto n on th e steering
whee l to select th e Serv. menu.X
Press th e c or d butto n to select th e
ASSYST PLU S submen u and confirm by press-
ing th e v button.
The servic e due dat e appear s in th e multi-
function display.
Infor ma ti on about Service
Resetting the ASSYST PLUS service
interval display
! If th e ASSYS T PLU S servic e interval display
has been inadvertentl y reset , this setting can
be correcte d at a qualified specialist work-
shop.
Hav e servic e wor k carrie d out as described in
th e Maintenance Booklet . This may otherwise
lead to increased wear and damag e to th e
major assemblies or th e vehicle.ASSYST PLUS 325
Maintenance and care Z

A qualified specialist workshop will reset the
ASSYST service interval display after the service
work has been carried out. You can also obtain
further information on maintenance work, for
example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under increased load on the vehicle,
maintenance work must be carried out more
frequently, for example: R
Regular city driving with frequent intermedi-
ate stops R
If the vehicle is primarily used to travel short
distances R
Use in mountainous terrain or on poor road
surfaces R
If the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be
checked more often. Further information can be
obtained at a qualified specialist workshop.
Driving abroad An extensive Mercedes-Benz Service network is
also available in other countries. You can obtain
further information from any authorized
Mercedes-Benz Center.
Care
General notes
H Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner.
! When cleaning your car, do not use: R
dry, coarse or hard cloths R
abrasive cleaning agents R
solvents R
cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces and films with hard
objects, e.g. rings or ice scrapers. Otherwise, you may scratch or damage the surfaces and
films.
! Do not park your vehicle for a long period of
time directly after cleaning, particularly after
cleaning the wheel rim with wheel cleaner.
Wheel cleaner can lead to the increased cor-
rosion of the brake discs and pads. Therefore,
drive for a few minutes after cleaning. By
heating up the brakes, the brake discs and
pads dry. The vehicle can then be parked for a
long period of time.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents recom-
mended and approved by Mercedes-Benz.
Washing the vehicle and cleaning the
paintwork
Automatic car wash
G WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Before driving into an automatic car wash,
make sure that it is suitable for the dimen-
sions of the vehicle. In particular, make sure
that: R
there is enough ground clearance between
the vehicle underbody and the guide rails of
the automatic car wash. R
the clearance width of the automatic car
wash is sufficient, particularly the width of
the guide rails. R
you enter the automatic car wash straight
and in the center of the guide rails in order
to avoid damaging the tires or wheel rims.
Fold in the exterior mirrors before the vehicle
is washed. The exterior mirrors could other-
wise be damaged.
! When Distance Pilot DISTRONIC or the
HOLD function is activated, the vehicle
brakes automatically in certain situations.326
Care
Maintenance and care

On vehicles with a multimedia system and
navigation system, the clock is set automati-
cally. R
reset the function for folding the exterior mir-
rors in/out automatically, by folding the mir-
rors out once ( Y
page 106)
Charging the 12 V battery
G WARNING
During charging and jump-starting, explosive
gases can escape from the battery. There is a
risk of an explosion.
Particularly avoid fire, open flames, creating
sparks and smoking. Ensure there is sufficient
ventilation while charging and jump-starting.
Do not lean over a battery.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten-
tion.
G WARNING
A discharged battery can freeze at tempera-
tures below freezing point. When jump-start-
ing the vehicle or charging the battery, gases
can escape from the battery. There is a risk of
an explosion. Allow the frozen battery to thaw out before
charging it or jump-starting.
! Only use battery chargers with a maximum
charging voltage of 14.8 V.
! Only charge the battery using the jump-
starting connection point.
The jump-starting connection point is in the
engine compartment ( Y
page 342).X
Open the hood. X
Connect the battery charger to the positive
terminal and ground point in the same order
as when connecting the donor battery in the
jump-starting procedure ( Y
page 342).
Keep away from fire and open flames. Do not
lean over a battery. Never charge the battery if it
is still installed in the vehicle, unless you use a
battery charger which has been tested and
approved by Mercedes-Benz. A battery charger
unit specially adapted for Mercedes-Benz vehi-
cles and tested and approved by Mercedes-
Benz is available as an accessory. It permits the
charging of the battery in its installed position.
Contact an authorized Mercedes-Benz Center
for further information and availability. Read the
battery charger's operating instructions before
charging the battery.
If, at low temperatures, the indicator lamps/
warning lamps in the instrument cluster do not
light up, it is highly likely that the discharged
battery has frozen. In this case you may neither
jump-start the vehicle nor charge the battery.
The service life of a thawed-out battery may be
shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have
the thawed-out battery checked at a qualified
specialist workshop.
Jump-starting
Plug-in hybrid: be sure to read the separate Operator's Manual. You could otherwise fail to rec-
ognize dangers, e.g. due to high voltage.
For the jump-starting procedure, use only the jump-starting connection point in the engine com-
partment, consisting of a positive terminal and a ground point.
G WARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery acid immediately with plenty of
clean water and seek medical attention.342
Jump-starting
Breakdown assistance