MERCEDES-BENZ GLE-CLASS COUPE 2016 Owner's Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2016, Model line: GLE-CLASS COUPE, Model: MERCEDES-BENZ GLE-CLASS COUPE 2016Pages: 382, PDF Size: 8.83 MB
Page 21 of 382

Uniform Tire Quality Grading
Standards (definition) .................... 349
Wear indicator (definition) .............351
Wheel and tire combination ........... 357
Wheel rim (definition) .................... 349
see Flat tire
Top Tether ............................................ 56
Tow-starting
Emergency engine starting ............ 327
Important safety notes .................. 325
Towing a trailer
Axle load, permissible .................... 376
Cleaning the trailer tow hitch ......... 312
Coupling up a trailer ......................2 15
Decoupling a trailer ....................... 216
Driving tips ....................................2 12
ESP
®(Electronic Stability Pro-
gram) ............................................... 67
Important safety notes .................. 212
Installing the ball coupling ............. 213
Lights display message .................. 246
Mounting dimensions .................... 376
Power supply ................................. 217
Pulling away with a trailer .............. 138
Removing the ball coupling ............ 217
Trailer loads ................................... 376
Towing away
Important safety guidelines ........... 325
Installing the towing eye ................ 326
Notes for 4MATIC vehicles ............ 327
Removing the towing eye ...............3 26
Transporting the vehicle ................ 327
With both axles on the ground ....... 326
Towing eye ......................................... 315
Traffic Sign Assist
Display message ............................ 254
Function/notes .............................2 02
Important safety notes .................. 202
Instrument cluster display ............. 202
Trailer coupling
see Towing a trailer
Trailer loads and drawbar nose-
weights ............................................... 217
Trailer towing
Active Blind Spot Assist ................. 209
Active Lane Keeping Assist ............ 211
Blind Spot Assist ............................ 205 PARKTRONIC ................................. 186
Permi
ssibl
e trailer loads and
drawbar noseweights ..................... 217
Transfer case ..................................... 150
Transmission
see Automatic transmission
Transmission position display ......... 143
Transmission position display
(DIRECT SELECT lever) ......................143
Transporting the vehicle .................. 327
Traveling uphill
Brow of hill ..................................... 168
Driving downhill .............................1 68
Maximum gradient-climbing capa-
bility ............................................... 168
Trim pieces (cleaning instruc-
tions) ..................................................3 13
Trip computer (on-board com-
puter) ..................................................2 22
Trip odometer
Calling up ....................................... 222
Resetting (on-board computer) ...... 223
Trunk
see Tailgate
Trunk load (maximum) ......................373
Turn signals
Display message ............................ 246
Switching on/off ........................... 110
Two-way radio
Frequencies ................................... 365
Installation ..................................... 365
Transmission output (maximum) .... 365
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 351
Type identification plate
see Vehicle identification plate
U
UnlockingEmergency unlocking ....................... 80
From inside the vehicle (central
unlocking button) .............................7 9
Upshift indicator (on-board com-
puter, Mercedes-AMG vehicles) .......231
Index19
Page 22 of 382

V
Vanity mirror (in the sun visor)........ 287
Vehicle
Correct use ...................................... 26
Data acquisition ............................... 27
Display message ............................ 261
Equipment ....................................... 23
Individual settings .......................... 229
Limited Warranty ............................. 27
Loading .......................................... 340
Locking (in an emergency) ............... 80
Locking (SmartKey) .......................... 72
Lowering ........................................ 355
Maintenance .................................... 24
Parking for a long period ................ 159
Pulling away ................................... 137
Raising ........................................... 353
Reporting problems ......................... 26
Securing from rolling away ............ 352
Towing away .................................. 325
Transporting .................................. 327
Unlocking (in an emergency) ........... 80
Unlocking (SmartKey) ...................... 72
Vehicle data ................................... 373
Vehicle data
Roof load (maximum) ..................... 373
Trunk load (maximum) ................... 373
Vehicle data (off-road driving)
Approach/departure angle ............ 375
Fording depth ................................ 375
Maximum gradient climbing abil-
ity .................................................. 376
Vehicle dimensions ........................... 373
Vehicle emergency locking ................ 80
Vehicle identification number
see VIN
Vehicle identification plate .............. 366
Vehicle level
AIRMATIC ...................................... 183
Vehicle level (display message) ....... 253
Vehicle tool kit .................................. 315
Video
Operating the DVD ......................... 225
VIN ...................................................... 366
Seat ............................................... 367
Type plate ...................................... 366
W
Warning and indicator lamps ABS ................................................ 268
Brakes ........................................... 267
Check Engine ................................. 274
Coolant .......................................... 274
Distance warning ........................... 276
DISTRONIC PLUS ........................... 276
ESP
®.............................................. 270
ESP®OFF ....................................... 271
Fuel tank ........................................ 274
Overview .......................................... 32
Parking brake ................................ 273
PASSENGER AIR BAG ...................... 39
Reserve fuel ................................... 274
Restraint system ............................ 273
Seat belt ........................................ 265
Tire pressure monitor .................... 277
Warranty .............................................. 23
Washer fluid
Display message ............................ 263
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 355
Wheel chock ...................................... 352
Wheels
Changing a wheel .......................... 351
Checking ........................................ 331
Cleaning ......................................... 310
Emergency spare wheel ................. 360
General notes ................................ 356
Important safety notes .................. 330
Information on driving .................... 330
Interchanging/changing ................ 351
Mounting a new wheel ................... 354
Mounting a wheel .......................... 352
Overview ........................................ 330
Removing a wheel .......................... 354
Storing ........................................... 352
Tightening torque ........................... 355
Wheel size/tire size ....................... 356
Window curtain air bag
Display message ............................ 243
Operation ......................................... 45
Windows
see Side windows
20Index
Page 23 of 382

WindshieldDefrosting ...................................... 128
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 305
Important safety notes .................. 372
Windshield wipers
Problem (malfunction) ................... 117
Replacing the wiper blades ............ 114
Switching on/off ........................... 113
Winter driving
Slippery road surfaces ................... 164
Snow chains .................................. 333
Winter operation
General notes ................................ 332
Overview ........................................ 332
Radiator cover ............................... 303
Winter tires
M+S tires ....................................... 332
Wiper blades
Cleaning ......................................... 310
Important safety notes .................. 114
Replacing ....................................... 114
Replacing (windshield) ................... 114
Wooden trim (cleaning instruc-
tions) .................................................. 313
Z
ZONE function
Switching on/off ........................... 128
Index21
Page 24 of 382

Protection of the environment
General notes
HEnvironmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
Roperating conditions of your vehicle
Ryour personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
Ravoid short trips as these increase fuel con-
sumption.
Ralways make sure that the tire pressures
are correct.
Rdo not carry any unnecessary weight.
Rremove roof racks once you no longer need
them.
Ra regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
Ralways have service work carried out at a
qualified specialist workshop.
Personal driving style:
Rdo not depress the accelerator pedal when
starting the engine.
Rdo not warm up the engine when the vehicle
is stationary.
Rdrive carefully and maintain a safe distance
from the vehicle in front.
Ravoid frequent, sudden acceleration and
braking.
Rchange gear in good time and use each gear
only up to Ôof its maximum engine speed.
Rswitch off the engine in stationary traffic.
Rkeep an eye on the vehicle's fuel consump-
tion.
Environmental concerns and recom-
mendations
Wherever the operating instructions require you
to dispose of materials, first try to regenerate or
re-use them. Observe the relevant environmen-
tal rules and regulations when disposing of
materials. In this way you will help to protect the
environment.
Genuine Mercedes-Benz parts
HEnvironmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the
same Limited Warranty entitlements as new
parts.
!Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in
the following areas of your vehicle:
Rdoors
Rdoor pillars
Rdoor sills
Rseats
Rcockpit
Rinstrument cluster
Rcenter console
Do not install accessories such as audio sys-
tems in these areas. Do not carry out repairs or welding. You could impair the operating
efficiency of the restraint systems.
Have aftermarket accessories installed at a
qualified specialist workshop.
You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as
well as accessories relevant to safety which
have not been approved by Mercedes-Benz. This
could lead to malfunctions in safety-relevant
22Introduction
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systems, e.g. the brake system. Use only genu-
ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories that
have been specifically approved for your vehi-
cle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe-
cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers maintain
a supply of genuine Mercedes-Benz parts for
necessary service and repair work. In addition,
strategically located parts delivery centers pro-
vide quick and reliable parts service.
Always specify the vehicle identification number
(VIN) when ordering genuine Mercedes-Benz
parts (
Ypage 366).
Operator's Manual
Vehicle equipment
i
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-
tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-
let are important documents and should be kept
in the vehicle.
Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in
accordance with the warranty terms and condi- tions in the Service and Warranty Information
booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode Island
and Vermont Emission Control System War-
ranty
RState warranty enforcement laws (lemon
laws)
Replacement parts and accessories are covered
by the Mercedes-Benz Parts and Accessories
warranties. These are available at any author-
ized Mercedes-Benz Center.
iShould you lose your Service and Warranty
Information booklet, have an authorized
Mercedes-Benz Center arrange for a replace-
ment. The new Service and Warranty Infor-
mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a reason-
able number of repair attempts Mercedes-Benz
USA, LLC and/or its authorized repair or service
facilities fail to fix one or more substantial
defects or malfunctions in the vehicle that are
covered by its express warranty.
During the period of 18 months from original
delivery of the vehicle or the accumulation of
18,000 miles (approximately 29,000 km) on the
odometer of the vehicle, whichever occurs first,
a reasonable number of repair attempts is pre-
sumed for a retail buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunction results in a condition that is likely to cause
death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been
subject to repair two or more times, and you
Introduction23
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Page 26 of 382

have directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Booklet describes all
the necessary maintenance work which should
be done at regular intervals.
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty booklet
(Canada). You will find both in your vehicle lit-
erature portfolio.
Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave the entire
literature in the vehicle so that it is available to
the next owner.
If you have purchased a used car, please send us the "Notification of Used Car Purchase" in the
Service and Guarantee booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
Rservice facilities or replacement parts may
not be readily available.
Runleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic converter.
Rthe fuel may have a considerably lower octane
rating. Unsuitable fuel can cause engine dam-
age.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
24Introduction
Page 27 of 382

Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe
or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a high
curb or an unpaved road
Ryou drive too fast over an obstacle, e.g. a
curb or a hole in the road
Ra heavy object strikes the undercarriage or
parts of the chassis
In situations like this, the body, the undercar-
riage, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the strain they are designed to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust
system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
Introduction25
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Page 28 of 382

Declarations of conformity
Vehicl ecomponent swhich receive
and/o rtransmit radi owaves
USA: "The wireles sdevices of this vehicle com-
ply wit hPar t15 of th eFCC Rules .Operation is
subjec tto th etw ofollowin gtw oconditions: 1)
These devices may no tcause harmful interfer-
ence ,and 2) These devices mus taccept any
interferenc ereceived, includin ginterferenc e
that may cause undesired operation .Changes
or modification sno texpressl yapproved by th e
party responsible fo rcompliance could void th e
user’s authorit yto operat eth eequipment. "
Canada: "The wireles sdevices of this vehicle
compl ywit hIndustry Canada license-exemp t
RSS standard(s) .Operation is subjec tto th efol-
lowing tw oconditions: (1) These devices may
no tcause interference, and (2) These devices
mus taccept any interference, includin ginter-
ference that may cause undesired operation of
th edevice. "
Diagnostics connection
The diagnostic sconnection is only intended fo r
th econnection of diagnostic equipmen tat a
qualified specialis tworkshop .
GWARNING
If you connec tequipmen tto th ediagnostic s
connection in th evehicle, it may affec tth e
operation of th evehicle systems .As aresult ,
th eoperatin gsafet yof th evehicle could be
affected. There is aris kof an accident.
Do no tconnec tany equipmen tto adiagnos-
tics connection in th evehicle.
GWARNING
Objects in th edriver's footwell can restric tth e
peda ltrave lor obstruct adepressed pedal.
The operatin gand road safet yof th evehicle is
jeopardized. There is aris kof an accident.
Mak esur ethat all objects in th evehicle are
stowed correctly, and that they canno tente r
th edriver's footwell. Install th efloormat s
securely and as specifie din order to ensur e
sufficien tclearanc efo rth epedals. Do no tuse
loose floormat sand do no tplac efloormat son
to pof on eanother.
!If th eengin eis switched of fand equipmen t
on th ediagnostic sconnection is used ,th e
starter battery may discharge.
Connectin gequipmen tto th ediagnostic scon-
nection can lead to emission smonitorin ginfor-
mation bein greset ,fo rexample. Thi smay lead
to th evehicle failin gto mee tth erequirements of
th enext emission stest durin gth emain inspec-
tion .
Qualified specialist workshop
An authorized Mercedes-Ben zCente ris aquali-
fie dspecialis tworkshop .It has th enecessary
specialis tknowledge ,tools and qualification sto
correctl ycarry out th ewor krequire don your
vehicle. Thi sis especially th ecas efo rwor krel -
evant to safety.
Observ eth enote sin th eMaintenance Booklet .
Always hav eth efollowin gwor kcarrie dout at an
authorized Mercedes-Ben zCenter:
Rwor krelevant to safet y
Rserviceand maintenance wor k
Rrepair work
Ralterations, installation wor kand modifica-
tion s
Rworkon electronic component s
Correct use
If you remov eany warnin gstickers ,you or oth-
ers could fail to recogniz ecertain dangers.
Leave warnin gstickers in position .
Observ eth efollowin ginformation when drivin g
your vehicle:
Rth esafet ynote sin this manual
Rth evehicle technical dat a
Rtraffic rulesand regulation s
Rlaws and safetystandard spertainin gto moto r
vehicles
Problem swit hyou rvehicle
If you should experience aproblem wit hyour
vehicle, particularly on ethat you believe may
26Introduction
Page 29 of 382

affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
a Mercedes-Benz Center or contact us at one of
the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is published as required of
manufacturers under Title 49, Code of U.S. Fed-
eral Regulations, Part 575 pursuant to the
"National Traffic and Motor Vehicle Safety Act of 1966".
If you believe that your vehicle has a defect
which could cause a crash or could cause injury
or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order
a recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at
1-888-327-4236(TTY: 1-800-424-9153 );go to
http://www.safercar.gov ; or write to: Admin-
istrator, NHTSA, 400 Seventh Street, SW.,
Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov
Limited Warranty
!
Follow the instructions in this manual about
the proper operation of your vehicle as well as
about possible vehicle damage. Damage to
your vehicle that arises from culpable contra-
ventions against these instructions is not cov-
ered either by the Mercedes-Benz Limited
Warranty or by the New or Used-Vehicle War-
ranty.
QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res-
cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information under http://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html.
Data stored in the vehicle
Data storage
A wide range of electronic components in your
vehicle contain data memories.
These data memories temporarily or perma-
nently store technical information about:
RVehicle's operating state
RIncidents
RMalfunctions
In general, this technical information docu-
ments the state of a component, a module, a
system or the surroundings.
These include, for example:
Roperating conditions of system components,
e.g. fluid levels
Rthe vehicle's status messages and those of its
individual components, e.g. number of wheel
revolutions/speed, deceleration in move-
ment, lateral acceleration, accelerator pedal
position
Rmalfunctions and defects in important system
components, e.g. lights, brakes
Introduction27
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Rvehicle reactions and operating conditions in
special driving situations, e.g. air bag deploy-
ment, intervention of stability control sys-
tems
Rambient conditions, e.g. outside temperature
This data is of an exclusively technical nature
and can be used to:
Rassist in recognizing and rectifying malfunc-
tions and defects
Ranalyze vehicle functions, e.g. after an acci-
dent
Roptimize vehicle function
The data cannot be used to trace the vehicle's
movements.
When your vehicle is serviced, technical infor-
mation can be read from the event data memory and malfunction data memory.
Services include, for example:
Rrepair services
Rservice processes
Rwarranties
Rquality assurance
The vehicle is read out by employees of the ser-
vice network (including the manufacturer) using special diagnostic testers. More detailed infor-
mation is obtained from it, if required.
After a malfunction has been rectified, the infor-
mation is deleted from the malfunction memory or is continually overwritten.
When operating the vehicle, situations are con-
ceivable in which this technical data, in connec-
tion with other information (if necessary, under
consultation with an authorized expert), could
be traced to a person.
Examples include:
Raccident reports
Rdamage to the vehicle
Rwitness statements
Further additional functions that have been con- tractually agreed upon with the customer allow
certain vehicle data to be conveyed by the vehi-
cle as well. The additional functions include, for
example, vehicle location in case of an emer-
gency.
COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions.
Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an
event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy-
ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
related to vehicle dynamics and safety systems
for a short period of time, typically 30 seconds
or less.
The EDR in this vehicle is designed to record
such data as:
RHow various systems in your vehicle were
operating
RWhether or not the driver and passenger
safety belts were buckled/fastened
RHow far (if at all) the driver was depressing the accelerator and/or brake pedal and
RHow fast the vehicle was traveling.
These data can help provide a better under-
standing of the circumstances in which acci-
dents and injuries occur. NOTE: EDR data are
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no personal data (e.g. name, gender, age and acci-
dent location) are recorded. However, other par-ties, such as law enforcement could combine
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed
to read data that is recorded by the EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the
vehicle or the EDR.
EDR data may be used in civil and criminal mat-ters as a tool in accident reconstruction, acci-
28Introduction