service MERCEDES-BENZ GLE SUV 2021 Owners Manual

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Disclaimer
All language versions of the following PD\f document for this vehicle model
relate solel\b to vehicles intended for sale on the German market and which
correspond to German regulations.
Please contact \bour authorised Mercedes-Benz Service Centre to obtain
a printed version for other vehicle models and vehicle model \bears. This PD\f
document is the latest version. Possible variations to \bour vehicle ma\b not
be taken into account as Mercedes-Benz constantl\b updates their vehicles to
the state of the art and introduces changes in design and e\Dquipment. Please
therefore note that this PD\f document in no wa\b replaces the printed version
which was delivered with \bour vehicle.
Internal use only
Disclaimer
The following version of the Owner‘s Manual describes all models, series and
special equipment of your vehicle. Country-specific language variations are
possible. Please note that your vehicle might not be equipped with all the
described functions. This also affects safety-relevant systems and functions.
Please contact your authorised Mercedes-Benz dealership if you would like
to receive a printed Owner‘s Manual for other vehicle models and vehicle
model years.
The online Owner‘s Manual is the current and valid version. It is possible that
deviations affecting your specific vehicle could not be taken into account
as Mercedes-Benz constantly adapts its vehicles according to the latest
technology and makes changes to the form and the equipment.
Please also read the printed Owner‘s Manual, supplementary documents and
the digital Owner‘s Manual in the vehicle.
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Thank
youfo r buying Me rcedes-Benz
Before youfirs t drive off, read this Owner's Man‐
ual carefully and familiarise yourself with your
ve hicle. Foryo ur ow n sa fety and a longer operat‐
ing li fespan of theve hicle, follow the instructions
and warning notices in this Owner's Manual. Dis‐
re ga rding them may lead todamage totheve hi‐
cle or injury topeople.
The standard equipment and product desc ript ion
of your vehicle may vary and depends on thefo l‐
lowing factors:
R Model
R Order
R National version
R Availability
The illustrations in this Owner's Manual show a
left-hand drive vehicle. On right-hand-drive vehi‐
cles, the la yout of car parts and cont rol ele‐
ments dif fers accordin gly.
Mercedes-Benz is cons tantly de veloping its vehi‐
cles fur ther. Mercedes-Benz
therefore reser vesth eright to
int roduce changes in thefo llowing areas:
R Design
R Equipment
R Tech nical features
The equipment in your vehicle may therefore dif‐
fe r from that shown in the descriptions and illus‐
trations.
The following documents are integ ral parts of
th eve hicle:
R Digital Owner's Manual
R Printed Owner's Manual
R Service booklet
R Equipment-dependent Supplements
Ke ep these documents in theve hicle at all
times. If you sell theve hicle, alw ays pass all of
th e documents on tothe new owner.
1675847019Z102
1675847019Z102

Mir
rors ........................................................ 157
Area pe rmeable toradio wav es on the
windscreen ................................................ .160
Infrared-reflective windscreen function ...... 16 0Climate control
......................................... 161
Overview of climate contro l systems ........... 161
Operating the climate control sy stem ......... 16 2 Driving and pa
rking .................................. 17 3
Driving ........................................................ 173
DY NA MIC SELECT switch ........................... 188
Au tomatic transmission .............................. 19 2
Tr ans fer case .............................................. 19 6
Fu nction of the 4MATIC .............................. 19 8
Re fuelling .................................................... 19 8
Pa rking ...................................................... .205
Driving and driving saf ety sy stems .............. 211
Tr ailer hit ch................................................ 283
Bicycle rack function .................................. 289
Ve hicle towing instructions ........................ .291 Instrument display and on-board
compu
ter.................................................. 292
No tes on the instrument display and on-
board computer .......................................... 292
Instrument display overview ...................... .293
Overview of the buttons on thesteering
wheel ..........................................................2 94
Operating the on-board computer .............. 294
Overview of what is shown on the multi‐
function display .......................................... 296
Head-up display .......................................... 296 MBUX multimedia sy
stem ...................... 299
Overview and operation .............................. 299
Sy stem settings .......................................... 308
Na vigation ................................................... 312
Te lephone .................................................. .321
Mercedes me and apps .............................. 324
Mercedes-Benz emer gency call sy stem ...... 333
Ra dio, media & TV...................................... 341
Sound settings ............................................ 347 Main
tenance and care ............................. 349
ASS YST PLUS service inter val display ........ 349 Engine compartment .................................. 350
Cleaning and care ......................................
.356 Breakdown assi
stance ............................ 365
Emergency ................................................. .365
Flat tyre ...................................................... 367
Battery (vehicle) .......................................... 374
To w- starting or towing away ....................... 379
Electrical fuses ........................................... 384 Wheels and tyres
..................................... 387
No tes on noise or unusual handling char‐
acteristics .................................................. .387
No tes on regular lyinspecting wheels and
tyres .......................................................... .387
No tes on snow chains ................................ 387
Ty re pressure .............................................. 388
Wheel change ............................................ .391
Emergency spare wheel .............................. 401
Collapsible spare wheel .............................. 403 Te
ch nical data .......................................... 406
No tes on tech nical da ta.............................. 406 Contents
3

Pr
otection of the environment
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. +
ENVI
RONMENTAL NOTEEnvironmental
dama gedue tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related tothewa yyo u operate the
ve hicle.
Operate your vehicle in an environmentally
re sponsible manner tohelp pr otect the envi‐
ro nment. Please obser vethefo llowing rec‐
ommendations on ope rating conditions and
pe rsonal driving style.
Operating conditions: #
Make sure that the tyre pressure is cor‐
re ct. #
Do not car ryany unnecessary weight
(e.g. roof luggage rack s once you no
lon ger need them). #
Adhere tothe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Alw ays ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while the
ve hicle is stationar y. #
Drive carefully and maintain a suitable
dist ance from theve hicle in front. #
Avoid frequent, sudden acceleration
and braking. #
Change gear in good time and use each
ge ar on lyup to00C3 of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. byusing the ECO start/ stop
function. #
Drive in a fuel-ef ficient manne r.
Obser vethe ECO display for an eco‐
nomical driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in
accordance with the European Union(EU) End-
of-Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conse rving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke- 22
General no tes

This is
the case in thefo llowing situations:
R The vehicle type is dif fere nt from that for
which theve hicle's general operating pe rmit
wa s granted.
R Other road users could be endangered.
R The exhaust gas or noise le velge ts wo rse.
Alw ays specify theve hicle identification number
(VIN) (/ page 408) when ordering Mercedes-
Benz GenuineParts. Owner's Manual
This Owner's Manual describes all models and
all standard and optional equipment available for
yo ur vehicle at the time of this Owner's Manual
going topress. Countr y-specific dif fere nces are
possible. No tethat your vehicle may not be fit‐
te d with all features desc ribed. This is also the
case for sy stems and functions releva nt to
saf ety. Therefore, the equipment on your vehicle
may dif fer from that in the descriptions and illus‐
trations. The original pur
chase agreement foryo ur vehicle
contains a list of all of the sy stems in your vehi‐
cle.
Should you ha veany questions concerning
equipment and operation, please consult a
Mercedes-Benz Service Centre.
The Owner's Manual and Service Booklet are
impor tant documents and should be kept inthe
ve hicle. Operating saf
ety
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. &
WARNING Risk of injury duetomalfunc‐
tions or sy stem failure
In order toavo id malfunctions or sy stem fail‐
ures: #
Alw ays ha vethe specified service/
maintenance workas well as any nec‐ essary
repairs car ried out at a qualified
specialist workshop. &
WARNING Risk of accident or inju rydue
to improper modifications toelectronic
components
Modifications toelectronic components,
th eir software or wiring can impair their func‐
tionality and/or the functionality of other
networ ked components or saf ety-re leva nt
sy stems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec‐
tronic components, or their software. #
Alw ays ha vewo rkon electrical and
electronic devices car ried out at a quali‐
fi ed specialist workshop. If
yo u modify the on-board electronics, thege n‐
eral operating perm it isrende red in valid.
Obser vethe "On-board electronics" section in
"Technical data". 24
General no tes

If
yo u modify co mponent parts of these high-
vo ltage components or touch damaged com‐
ponent parts, you may be electrocuted.
High voltage components may be damaged
in an accident, although the damage may not
be visible. #
Never per form modifications tocompo‐
nent pa rts of high-voltage components. #
Neverto uch damaged co mponent parts
of high-voltage components. #
Neverto uch co mponent parts of high-
vo ltage components af ter an accident. Ve
hicles with a 48 V on-board electrical sy stem
conta in high voltage components. These compo‐
nents are mar ked with a high voltage label: All
workon high voltage components must be
car ried out at a qualified specialist workshop. Declaration of conformity
Electromagnetic compatibility
The electromagnetic compatibility of
theve hicle
components has been checked and certified
according tothe cur rently valid version of Regu‐
lation UN R10. Wire
lessvehicle comp onents Fo
r EU and EF TAcount ries onl y:
The following information applies toall wireless
components of theve hicle and of the informa‐
tion sy stems and communication devices inte‐
grated in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle comply with Directive 20 14/53/EU.
The full texts of the EU declarations of confo rm‐
ity are available at thefo llowing website:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/certificates-of-conformity/en_GB/
index.html Yo
u can obtain fur ther information from a
Mercedes-Benz service cent re.
Fo r Brazil on ly:
No teon two-w ayradio sy stems in theve hicle: 26
General no tes

These sy
stems are not pr otected against harmful
inter fere nce and mu stnot cause inter fere nce in
proper lyappr oved sy stems.
Re ar Seat Ente rtainment Sy stem:
This sy stem is not pr otected against harmful
inter fere nce and mu stnot cause inter fere nce in
proper lyappr oved sy stems.
This product is appr ovedby AN ATEL in accord‐
ance wi th the procedures set out in Resolution 24
2/2000 and complies with there leva nt tech‐
nical requ irements. Further information can be
fo und on the https://www.anatel.go v.br
Nigeria onl y:
Connection and use of the wireless communica‐
tion equipment in this vehicle are permitted by
th e Nigerian Communications Commission.
Ukraine onl y:
The manufacturer hereby declares that the wire‐
less vehicle components meet thete ch nical reg‐ ulations
for two-w ayradios. You can obtain fur‐
th er information from a Mercedes-Benz Service
Centre.
Wire less applications in theve hicle
Besides the typical frequencies for mobile com‐
munications, cars from Mercedes-Benz make
use of thefo llowing automotive radio applica‐
tions:
Wire less applications in theve hicle Te
ch nology Frequency rang eT ransmission output/magnetic field
st re ngth
Con venience central lo cking sy stem 20 kHz (9–90 kHz)≤ 72dBμA/m at 10 m
Wi reless po wer transmission 105 kHz (90–1 19kHz) ≤ 42 dBμA/m at10 m
Con venience central lo cking sy stem 120 kHz (1 19–135 kHz)≤ 42 dBμA/m at10 m
Wi reless po wer transmission 127 kHz (1 19–135 kHz)≤ 66 dBµA/m at10m with the magnetic field
st re ngth le vel decreasing 3dB/oc tave abo ve11 9
kHz General no
tes27

th
e scope of repair and maintenance workor for
re ading out vehicle data bya specialist work‐
shop. Diagnostic devices should therefore only
be connected byaqu alified specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect devices tothe diagnostics
connection of theve hicle, the function of
ve hicle sy stems and operating saf ety may be
impaired. #
For saf etyre asons, werecommend that
yo u on lyuse and connect products
appr ovedby yo ur Mercedes-Benz
service centre. &
WARNING Risk of accident due to
objects in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road
saf ety of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Alw aysfit th efloor mats securely and
as prescribed in order toensure that
th ere is alw ays suf ficient room forthe
pedals. #
Do not use loose floor mats and do not
place floor mats on top of one ano ther. *
NO
TEBattery discharging from using
devices connected tothe diagnostics
connection Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the
batter y,e.g. bydriving a considerable
dis tance. Please also no
tethe information about the12 V
battery and short-dis tance trips in the "Driving
and Parking" chap ter (/ page178). Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
ef fects:
R Malfunctions in theve hicle sy stem
R Perm anent damage tovehicle components
Please referto thewa rranty term s and condi‐
tions forth is matter. 32
General no tes

Moreo
ver,connecting equipment tothe diagnos‐
tics connection can lead toemissions monitor‐
ing information being reset, forex ample. This
may lead totheve hicle failing tomeet the
re qu irements of the next emissions inspection
during the main inspection. Qualified specialist
workshop
* NO
TEPlug-in hybrid #
Obser vethe no tes in the Supplement.
Yo u could otherwise failto recognise
dangers. A
qu alified specialist workshop has the neces‐
sary special skills, tools and qualifications to
cor rectly car ryout any necessary workon your
ve hicle. This particularly applies tosaf ety-re le‐
va nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a qualified specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work R
Repair work
R Modifications as well as ins tallations and
con versions
R Workon electronic components
R Vehicles with 48 V on-board electrical
sy stem (EQ boost technology): workon
high voltage components of the 48 V on-
board electrical sy stem
Mercedes‑Benz recommends a Mercedes‑Benz
service centre. Ve
hicle registration
Mercedes-Benz may ask its service centres to
car ryout tech nical inspections on cer tain vehi‐
cles. The quality or saf ety of theve hicle is
impr oved as a result of the inspection.
Mercedes-Benz can only inform you about vehi‐
cle checks if Mercedes-Benz has your registra‐
tion data. It is possible
that your vehicle has not yet been
re gis tere d in your name in thefo llowing cases:
R ifyo ur vehicle was not pur chased at an
authorised specialist dealer.
R ifyo ur vehicle has not yet been examined at
a Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible
about any change in address or vehicle owner‐
ship. You can do this at a Mercedes-Benz service
centre, forex ample. Cor
rect use of theve hicle
If yo ure mo veany warning sticke rs,yo u or others
could failto recognise cer tain dangers. Lea ve
wa rning sticke rs in position.
Obser vethefo llowing information in particular
when driving your vehicle:
R the saf ety no tes in this manual and respec‐
tive Supplements
R tech nical da taforth eve hicle General no
tes33

Implied
warranty
* NO
TEDama getotheve hicle arising
from violation of these operating instruc‐
tions. Damage
totheve hicle can arise from viola‐
tion of these operating instructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
New‑ or Used- Vehicle Warrant y. #
Follow the instructions in these operat‐
ing instructions on proper operation of
yo ur vehicle as well as on possible vehi‐
cle damage. QR code
forre scue card
QR codes are attached in the fuel filler flap and
on the opposite side on the B-pillar. In theeve nt
of an accident, rescue services can use the QR
code toquickly find the appropriate rescue card
fo ryo ur vehicle. The cur rent rescue card con‐
ta ins the most impor tant information about your ve
hicle in a compact form , e.g. thero uting of the
electric lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Data processing in
theve hicle Electronic control units
Electronic control units are
fitted in your vehicle.
Control units process data which, forex ample,
th ey recei vefrom vehicle sensors, generate
th emselves or exch ange between themselves.
Some control units are requ ired forth e safe
operation of your vehicle, some assist you when
driving, such as driver assis tance sy stems, while
ot hers enable con venience or inf otainment func‐
tions.
The following pr ovides you with general informa‐
tion rega rding data processing in theve hicle.
Ad ditional information rega rding exact ly which
da ta inyour vehicle are collected, sa ved and
transmitted tothird parties, and for what pur‐
pose, can be found in the information directly re
lated tothe functional characteristics in ques‐
tion in their respective operating instructions.
This information is also available online and,
depending on theve hicle equipment, digitally.
Pe rsonal data
Every vehicle is identified bya unique vehicle
identification number. Depending on the coun‐
tr y, this vehicle identification number can be
used by,fo rex ample, go vernmental auth orities
to determ ine the identity of theow ner. The reare
ot her possibilities touse data collec ted from the
ve hicle toidentify theow ner or driver, su chas
th e licence plate number.
Therefore, data generated or processed bycon‐
trol units may be attributable toa person or,
under cer tain conditions, become att ributable to
a person. Depending on which vehicle data are
av ailable, it may be possible tomake inferences
about, forex ample, your driving behaviour, your
location, your route or your use pat tern s.
Legal requirements rega rding the disclosure
of data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide gov‐ General no
tes35