service interval MERCEDES-BENZ GLK-Class 2011 X204 Owner's Manual
[x] Cancel search | Manufacturer: MERCEDES-BENZ, Model Year: 2011, Model line: GLK-Class, Model: MERCEDES-BENZ GLK-Class 2011 X204Pages: 304, PDF Size: 13.08 MB
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1, 2, 3 ...
115 V socket ...................................... 218
12 V socket ........................................ 217
4ETS see ETS/4ETS
4MATIC (permanent four-wheel
drive) .................................................. 156
A
ABS (Anti-lock Braking System) Display message ............................ 181
Function/notes ................................ 62
Warning lamp ................................. 197
Accident (notes) ................................ 245
Active light function (display
message) ............................................ 186
Active service system see Service interval display
Air bags
Display message ............................ 179
Front air bag (driver, front
passenger) ....................................... 37
Important safety notes ....................36
Knee bag .......................................... 38
PASSENGER AIRBAG OFF
indicator lamp (only Canada) ...........46
PASSENGER AIRBAG OFF
indicator lamp (only USA) ................41
Pelvis air bag ................................... 40
Safety guidelines ............................. 35
Side impact air bag ..........................39
Window curtain air bag ....................41
Air-conditioning system
see Climate control
Air dehumidification
Activating/deactivating with
cooling ........................................... 120
Air distribution
Setting ........................................... 121
Airflow
Setting ........................................... 122
Air nozzles
see Air vents .................................. 124
Air pressure
see Tire pressure
Air-recirculation mode
Activating/deactivating .................123
Air vents ............................................. 124
Glove box ....................................... 125
Important safety information .........124
Rear ............................................... 125
Setting the center air vents ...........124
Setting the side air vents ...............124
Alarm system
see ATA
Anti-lock Braking System
see ABS
Anti-Theft Alarm system
see ATA
Anti-theft system
ATA (Anti-Theft Alarm system) .........65
Ashtray ............................................... 215
ATA (Anti-Theft Alarm system) Activating/deactivating ...................65
Function ........................................... 65
Switching off the alarm ....................65
Audio menu (on-board computer) .... 168
AUTO lights see Light sensor
Automatic car wash .......................... 237
Automatic transmission Display message ............................ 192
Driving tips .................................... 136
Emergency running mode ..............139
Kickdown ....................................... 136
Malfunction .................................... 139
Program selector button ................137
Pulling away ................................... 131
Releasing the parking lock
manually ........................................ 139
Selector lever ................................ 134
Starting .......................................... 131
Trailer towing ................................. 136
B
Backrest (display message) ............. 193
Bag hook ............................................ 210
BAS (Brake Assist System) ................. 62
Battery Charging ........................................ 254
Checking (SmartKey) .......................72
Display message ............................ 188
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Display (cleaning instructions) ........ 241
Display messages Brakes ........................................... 181
Calling up (on-board computer) .....175
Clearing (on-board computer) ........175
Driving systems ............................. 189
Engine ............................................ 186
KEYLESS-GO .................................. 194
Lamps ............................................ 186
Safety systems .............................. 176
Service interval display ..................236
SmartKey ....................................... 193
Tires ............................................... 189
Vehicle ........................................... 192
Distance recorder ............................. 166
Door Automatic locking ............................ 76
Automatic locking (on-board
computer) ...................................... 173
Display message ............................ 192
Emergency locking ........................... 77
Emergency unlocking .......................77
Opening (from inside) ......................76
Door control panel
Overview .......................................... 31
Doors
Important safety notes ....................75
Drinking and driving ......................... 144
Drinks holder see Cup holder
Drive program
Automatic ...................................... 137
Drive program display ...................... 135
Driving abroad ................................... 149
Driving on flooded roads .................. 147
Driving safety system EBD (Electronic Brake force
Distribution) ..................................... 65
ESP ®
(Electronic Stability
Program) .......................................... 63
ETS/4ETS (Electronic Traction
System) ........................................... 63
Important safety information ...........61
Driving safety systems
ABS (Anti-lock Braking System) .......62
BAS (Brake Assist System) ..............62
Overview .......................................... 61Driving systems
Cruise control ................................ 149
PARKTRONIC ................................. 151
Rear view camera .......................... 154
Driving tips ........................................ 136
Downhill gradients .........................145
Driving on flooded roads ................147
Towing a trailer .............................. 156
Wet road surface ........................... 146
Winter ............................................ 149
DVD audio (on-board computer) ...... 169
E
EASY-ENTRY feature ............................ 96
Activating/deactivating (on-
board computer) ............................ 173
EASY-EXIT feature ............................... 96
Activating/deactivating (on-
board computer) ............................ 173
Crash-responsive ............................. 97
EBD (Electronic Brake force
Distribution) Display message ............................ 182
Function/notes ................................ 65
Electrical fuses
see Fuses
Electronic Brake force
see EBD
Electronic Stability Program
see ESP ®
Electronic Traction System
see ETS/4ETS
Emergency call
see mbrace
Emergency release
Fuel filler flap ................................. 141
Vehicle ............................................. 77
Emergency running mode
Automatic transmission .................139
Emergency spare wheel
Storage location ............................ 246
Stowing .......................................... 246
Emergency tensioning device
Function ........................................... 54
Safety guidelines ............................. 35
Emergency unlocking
Tailgate ............................................ 81
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Rear fog lamp (display message) ..... 185
Rear seat backrest Display message ............................ 193
Rear seat backrest (display
message) ............................................ 193
Rear view camera Function/notes ............................. 154
Rear view camera (cleaning
instructions) ...................................... 240
Rear-view mirror Anti-glare (manual) ..........................97
Dipping (automatic) .........................98
Rear window heating
Malfunction .................................... 123
Switching on/off ........................... 123
Rear window wiper ........................... 114
Replacing the wiper blade .............. 115
Refueling ............................................ 140
Remote control Programming (garage door
opener) .......................................... 225
Reporting
Malfunctions relevant to safety ........ 21
Reserve fuel
Display message ............................ 189
Warning lamp ................................. 200
Restraint systems
see SRS
Reversing lamp (display message) .. 185
Roadside Assistance (breakdown) .... 18
Roller blind see Roller sunblind
Roller sunblind
Opening/closing .............................. 87
Panorama roof with power tilt/
sliding panel ..................................... 86
Roof carrier ................................ 213, 214
Roof lining and carpets (cleaning
guidelines) ......................................... 242
Route see Route guidance (on-board
computer)
Route guidance (on-board
computer) .......................................... 167S
Safety Children in the vehicle .....................55
Child restraint systems ....................56
Occupant Classification System
(OCS) ............................................... 41
Overview of occupant safety
systems ........................................... 34
Safety systems
see Driving safety systems
Seat backrest (rear)
Folding forwards/back ..................208
Seat belts
Adjusting the height ......................... 53
Belt force limiters ............................ 54
center rear-compartment seat .........53
Cleaning ......................................... 242
Correct usage .................................. 51
Emergency Tensioning Devices ........ 54
Fastening ......................................... 52
Important safety guidelines .............50
Releasing ......................................... 54
Safety guidelines ............................. 35
Special seat belt retractor ...............58
Warning lamp ................................. 196
Warning lamp (function) ................... 54
Seat heating
Indicator lamp (Malfunction) ............95
Seats
Adjusting (electrically) .....................92
Adjusting the 4-way lumbar
support ............................................ 94
Adjusting the head restraint ............93
Adjusting the lumbar support ..........94
Cleaning the cover .........................242
Correct driver's seat position ........... 90
Important safety notes ....................91
Storing settings (memory
function) ........................................ 100
Switching seat heating on/off .........95
Sensors (cleaning instructions) ....... 240
Service indicator see Service interval display
Service interval display .................... 236
Displaying a service message (on-
board computer) ............................ 237
Service menu (on-board computer) . 17012IndexBA 204.9 USA, CA Edition A 2011; 1; 6, en-USd2mwentsVersion: 3.0.3.62010-06-15T08:58:39+02:00 - Seite 12
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Information for customers in
California
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair.(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified Mercedes-Benz in writing of the
need for its repair.(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Service and Warranty Information
Booklet describes all necessary maintenance
work that should be performed at regular
intervals.
Always have the Service and Warranty
Information Booklet with you when you bring
the vehicle to an authorized Mercedes-Benz
Center. The service advisor will record each
service in the Service and Warranty
Information Booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number will be
answered by Mercedes-Benz Customer
Assistance Representatives 24 hours a day,
365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) You will find both in your vehicle
literature portfolio.
In accordance with standard program
guidelines, Roadside Assistance is prepared
to provide vehicle service up until a
reasonable distance from the next paved
roadway. We will make every effort to assist
in a breakdown situation. However, the
accessibility of your vehicle will be
determined by our authorized Mercedes-Benz
Service technician or the tow service provider
on a case-by-case basis.
Additional charges may be applicable for a
breakdown location determined not to be a
reasonably accessible roadside location as
determined by our authorized technician and
tow service provider.
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Vehicle equipment
i This manual describes all the standard
and optional equipment of your vehicle
which was available at the time of
purchase. Country-specific differences are
possible. Bear in mind that your vehicle
may not feature all functions described
here. This also refers to safety-related
systems and functions.
Overview of climate control systems
Important safety notes
GWarning
Severe conditions (e.g. strong air pollution)
may require replacement of the filter before
its scheduled replacement interval. A clogged
filter will reduce the air volume to the interior
and the windows could fog up, impairing
visibility and endangering you and others.
Have a clogged filter replaced as soon as
possible at an authorized Mercedes-Benz
Center.
GWarning
Follow the recommended settings for heating
and cooling given on the following pages.
Otherwise, the windows could fog up,
impairing visibility and endangering you and
others.
Dual-zone automatic climate control controls
the temperature and the humidity of the
vehicle interior and filters out undesirable
substances from the air.
Dual-zone automatic climate control is only
operational when the engine is running.
Optimum operation is only achieved when
you drive with the side windows and
panorama roof with power tilt/sliding panel
closed.
i Ventilate the vehicle for a brief period
during warm weather, e.g. using the
convenience opening feature ( Y page 83).
This will speed up the cooling process and
the desired vehicle interior temperature
will be reached more quickly.
i The integrated filter can filter out most
particles of dust and completely filters out
pollen. A clogged filter reduces the amount
of air supplied to the vehicle interior. For
this reason, you should always observe the
interval for replacing the filter, which is
specified in the Service Booklet. As it
depends on environmental conditions, e.g.
heavy air pollution, the interval may be
shorter than stated in the Service Booklet.118Overview of climate control systemsClimate control
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Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharge.XDisconnect the battery or connect it to a
trickle charger.
i You can obtain information about trickle
chargers from a qualified specialist
workshop, e.g. an authorized Mercedes-
Benz Center.
If you leave the vehicle parked up for longer
than six weeks, the vehicle may suffer
damage as a result of lack of use.
XVisit a qualified specialist workshop and
seek advice.
Driving tips
General driving tips
Important safety notes
GWarning
Please do not forget that your primary
responsibility is to drive the vehicle. A driver's
attention to the road must always be his/her
primary focus when driving. For your safety
and the safety of others, we recommend that
you pull over to a safe location and stop
before placing or taking a telephone call.
If you use the telephone 18
while driving,
please use the hands-free device and only use
the telephone when road, weather and traffic
conditions permit. Some jurisdictions prohibit
the driver from using a mobile telephone while
driving a vehicle.
Only operate the audio system or
COMAND 18
(Cockpit Management and Data
System) if road, weather and traffic
conditions permit. Otherwise, you may not be
able to observe traffic conditions and could
endanger yourself and others.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
Drive sensibly – save fuel
To save fuel, observe the following notes:
XKeep tires at the recommended inflation
pressures.XRemove unnecessary cargo.XRemove the roof rack when not in use.XMaintain a low engine speed until the
engine is warm.XAvoid frequent acceleration and
deceleration.XHave all maintenance work performed at
the service intervals specified in the
Service Booklet or indicated by the service
interval indicator.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning
Make sure absolutely no objects are
obstructing the pedals' range of movement.
18 Observe all legal requirements.144Driving tipsDriving and parking
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Keep the driver's footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Coasting with the engine switched offGWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Exhaust check
GWarning
Inhalation of exhaust gas is hazardous to your
health. All exhaust gas contains carbon
monoxide (CO), and inhaling it can cause
unconsciousness and possible death.
Do not run the engine in confined areas (such
as a garage) which are not properly ventilated.
If you think that exhaust gas fumes are
entering the vehicle while driving, have the
cause determined and corrected
immediately. If you must drive under these
conditions, drive only with at least one
window fully open at all times.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the
manufacturer's specifications. For this
reason, all work on the engine must be carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed in
any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Service Booklet.
Brakes
Important safety notes
GWarning
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle's ABS will not prevent
this type of loss of control.
GWarning
Make sure that you do not endanger other
road users when you apply the brakes.
Downhill gradients
! On long and steep gradients, you must
reduce the cargo on the brakes by shifting
to a lower gear in good time. This allows
you to take advantage of engine braking
and helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine
braking, a drive wheel may not turn for
some time, e.g. on a slippery road surface.
This could cause damage to the drive train.
Such damage is not covered by the
Mercedes-Benz warranty.
Heavy and light loads
GWarning
Depressing the brake pedal constantly results
in excessive and premature wear to the brake
pads.
It may also cause the brakes to overheat,
seriously impairing their effectiveness. It may
then not be possible to stop the vehicle in
sufficient time to avoid an accident.
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Menus and submenus
Menu overview
The number of menus shown depends on the optional equipment in the vehicle.
Function:Trip menu ( Y page 166);Navi menu (navigation details) ( Y page 167)=Audio menu ( Y page 168)?Tel menu (telephone) ( Y page 169)AServ. menu ( Y page 170)
R call up display messages ( Y page 175)
R tire pressure loss warning system (Canada only) ( Y page 269)
R tire pressure monitor (USA only) ( Y page 271)
R ASSYST PLUS service interval display ( Y page 237)BSettings (Y page 171) menu
The Audio and Tel menus differ slightly in vehicles with an audio system and vehicles with
COMAND. The examples given in this Operator's Manual apply to vehicles equipped with
COMAND.
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Adding engine oilHEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful
to the environment.
! Only use engine oils and oil filters which
have been approved for vehicles with a
service system. A list of the engine oils and
oil filters that have been tested and
approved according to the Mercedes-Benz
specifications for service products can be
found on the Internet at http://
www.mbusa.com (USA only). Further
information on tested and approved engine
oils and oil filters can be obtained from any
authorized Mercedes-Benz Center.
The following causes engine failure or
damage to the exhaust system:
Rusing engine oils and oil filters that are
not specifically approved for the service
system
Rreplacing the engine oil and oil filter later
than the specified replacement interval
required by the service system
Rusing engine oil additives
Example: engine oil cap
XTurn cap : counter-clockwise and remove
it.
XAdd the amount of oil required.
Fill carefully to the maximum mark on the oil
dipstick.
iThe difference in quantity between the
MIN mark and the MAX mark on the
dipstick is (depending on the engine)
approximately 1.6 to 2.1 US qt. (1.5 to 2 l).
! Do not add too much oil. If the oil level is
above the MAX mark on the dipstick, too
much oil has been added. This can lead to
damage to the engine or the catalytic
converter. Have excess oil siphoned off.
Further information on engine oil
(Y page 297).
XReplace cap : on the filler neck and
tighten clockwise.
Ensure that the cap locks into place
securely.
Checking and adding other service
products
Checking the coolant level
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled
down.
XTurn the SmartKey to position
2(Y page 129) in the ignition lock.
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 129).
XCheck the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
GWarning
In order to avoid any potentially serious burns:
Ruse extreme caution when opening the
hood if there are any signs of steam or
coolant leaking from the cooling system, or
if the coolant temperature display indicates
that the coolant is overheated.
Rdo not remove the pressure cap on the
coolant reservoir if the coolant temperature
is above 158 ‡ (70 †). Allow the engine to
cool down before removing the cap. The
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XMix the windshield washer fluid in a
container beforehand.XAt temperatures above freezing: fill the
washer fluid reservoir with a mix of water
and windshield washer concentrate (e.g.
MB SummerFit).XAt temperatures below freezing: fill the
washer fluid reservoir with a mix of water
and MB SummerFit windshield washer
concentrate. For information on the mixing
ratio, see (Y page 299) or use the premixed
windshield washer solution with antifreeze
available in specialist stores.XTo open: pull cap : upwards by the tab.XAdd the premixed washer fluid.XTo close: press cap : onto the filler neck
until it engages.
Brake fluid level
! If you discover that the brake fluid level in
the brake fluid reservoir has fallen to the
MIN mark or below, check the brake
system for leaks immediately. Also check
the brake lining thickness. Contact a
qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center
immediately.
Do not top up the brake fluid. This will not
rectify the malfunction.
Only check the brake fluid level when the
vehicle is stationary and on a level surface.
The brake fluid level is correct if it is between
MIN marking ; and MAX marking : on the
brake fluid reservoir.
Service
Service interval display
Service messages
Information about the type of service and
service intervals (see separate Service
Booklet)
You can obtain more information at an
authorized Mercedes-Benz Center or at
www.mbusa.com (USA only).
The service interval display informs you of the
next service due date.
If a service is overdue, you will also hear a
warning tone.
The multifunction display shows a service
message for a few seconds, e.g.
Next Service A in .. mls
Service A due
Service A Exceeded By .. mls
The letter indicates which service is due. A
stands for a minor service and B for a major
service. A number or another letter may be
displayed after the letter. This figure indicates
any necessary additional maintenance work
to be performed.
You can obtain further information at an
authorized Mercedes-Benz Center.
The service interval display does not take into
account any periods of time during which the
battery is disconnected.
Maintaining the time-dependent service
schedule:
XBefore disconnecting the battery, call up
the service due date in the multifunction
display and note it down.
or
XSubtract the battery disconnection periods
from the service date shown on the display
after reconnecting the battery.236ServiceMaintenance and care
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