MERCEDES-BENZ GLK-Class 2012 X204 Owner's Manual

! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
Cleaning the seat covers
! Do not use microfiber cloths to clean
genuine leather, artificial leather or
Alcantara® covers. If used often, these can
damage the cover.
! Observe the following when cleaning:
R clean genuine leather covers carefully
with a damp cloth and then wipe the
covers down with a dry cloth. Make sure
that the leather does not become
soaked. It may otherwise become rough
and cracked. Only use leather care
agents that have been tested and
approved by Mercedes-Benz. You can
obtain these from a qualified specialist
workshop, e.g. a Mercedes-Benz Service
center.
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards.
Cleaning results depend on the type of
dirt and how long it has been there.
R clean Alcantara® covers with a damp
cloth. Make sure you wipe entire seat
sections to avoid leaving visible lines.
i Note that regular care is essential to
ensure that the appearance and comfort of
the covers is retained over time.
Cleaning the seat beltsXUse clean, lukewarm water and soap
solution.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts
by warming them above 176 ‡ (80 †) or
placing them in direct sunlight.
GWARNING
Do not bleach or dye seat belts as this may
severely weaken them. In a crash, they may
not be able to provide adequate protection.
Cleaning the headliner and carpets
XRoof lining: use soft brushes or dry
shampoo if it is particularly dirty.XCarpets: use carpet and textile cleaners
that have been approved and
recommended by Mercedes-Benz.Care249Maintenance and careZ

250

Useful information ............................252
Where will I find...? ...........................252
Flat tire .............................................. 253
Battery ............................................... 259
Jump-starting .................................... 262
Towing and tow-starting ..................264
Fuses .................................................. 266251Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Please read the information on qualified
specialist workshops ( Y page 23).
Where will I find...?
First-aid kit
XOpen the tailgate.XRemove first-aid kit : from the parcel net.
i
Check the expiration date on the first-aid
kit at least once a year. Replace the
contents if necessary, and replace missing
contents.
Vehicle tool kit
The vehicle tool kit can be found in the
stowage well under the trunk floor.
XTo remove the cargo compartment
stowage tray/cover: lift up the floor of the
cargo compartment ( Y page 219).XRemove stowage tray : in the direction of
the arrow.XRemove cover ; in the direction of the
arrow.=Lug wrench?Towing eyeAJackBFuse allocation chartCWheel boltsDOne pair of glovesERatchet wrenchFTire inflation compressorGValve extractorHFolding wheel chock
Collapsible spare wheel
Removing the collapsible spare wheel
The collapsible spare wheel can be found in
the stowage well under the trunk floor.
XLift the trunk floor up ( Y page 219).252Where will I find...?Breakdown assistance

XRemove stowage well :.XTurn retaining screw ; counter-clockwise
and remove it.XRemove collapsible spare wheel =.XTake the wheel bolts for the collapsible
spare wheel from the vehicle tool kit.
For further information on changing a wheel
and mounting the spare wheel, see
( Y page 253).
Stowing a used collapsible spare wheel
Take the following steps to stow a used
collapsible spare wheel. It will otherwise not
fit in the spare wheel well. Mercedes-Benz
recommends that you have this work carried
out at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center.
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise,
moisture may get into the vehicle.
XRemove the valve extractor from the
vehicle tool kit.XUnscrew the valve cap from the valve.XUnscrew the valve insert from the valve and
release the air.
i Fully deflating the tire can take a few
minutes.
XScrew the valve insert back into the valve.XScrew the valve cap back on.XPlace the valve extractor back into the
vehicle tool kit.XStow the collapsible spare wheel in the
emergency spare wheel well under the
cargo compartment and fasten in place.
Flat tire
Preparing the vehicle
XStop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.XSwitch on the hazard warning lamps.XFirmly depress the parking brake.XBring the front wheels into the straight-
ahead position.XMove the selector lever to P.XSwitch off the engine.XVehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.XVehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.XVehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
( Y page 131).XAll occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.XMake sure that no one is near the danger
area while a wheel is being changed.
Anyone who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.XGet out of the vehicle. Pay attention to
traffic conditions when doing so.XClose the driver's door.Flat tire253Breakdown assistance

Changing a wheel and mounting the
spare wheel
Preparing the vehicleGWARNING
The wheel and tire size of the emergency
spare wheel/spare wheel may differ to that of
the damaged wheel. When using an
emergency spare wheel/spare wheel the
handling characteristics of the vehicle may
change.
Adapt your style of driving accordingly.
Never operate the vehicle with more than one
emergency spare wheel/spare wheel that
differs in size.
Only use an emergency spare wheel/spare
wheel of a differing size briefly and do not
switch off ESP ®
.
When using an emergency spare wheel, you
must not exceed the maximum speed of
50 mph (80 km/h).
GWARNING
Have the emergency spare wheel/spare
wheel replaced with a new wheel as soon as
possible at a qualified specialist workshop
which has the necessary specialist knowledge
and tools to carry out the work required.
Mercedes-Benz recommends that you use an
authorized Mercedes-Benz Center for this
purpose. In particular, work relevant to safety
or on safety-related systems must be carried
out at a qualified specialist workshop.
i Vehicles without a spare wheel/
emergency spare wheel are not equipped
with a tire-change tool kit at the factory. For
more information on which tools are
required to perform a wheel change on your
vehicle, e.g. wheel chock, lug wrench or
alignment bolt, consult an authorized
Mercedes-Benz Center.
XPrepare the vehicle as described
( Y page 253).XIf a trailer is coupled to the vehicle,
uncouple it.XRemove the following items (depending on
the vehicle's equipment) from the stowage
well under the trunk floor:
R the emergency spare wheel
R the wheel bolts for the emergency spare
wheel
R the tire inflation compressor
R the lug wrench
R the folding wheel chock
R the jack
R the ratchet wrenchXSecure the vehicle to prevent it from rolling
away.
Securing the vehicle to prevent it from
rolling away
GWARNING
Only jack up the vehicle on level ground or on
slight inclines/declines. The vehicle could
otherwise fall off the jack and injure you or
others.
If your vehicle is equipped with a wheel chock,
it can be found in the vehicle tool kit
( Y page 252).
The folding wheel chock is an additional
securing measure to prevent the vehicle from
rolling away, for example when changing a
wheel.
254Flat tireBreakdown assistance

XFold both plates upwards :.XFold out lower plate ;.XGuide the lugs on the lower plate fully into
the openings in base plate =.
Securing the vehicle on level ground
XOn level ground: place chocks or other
suitable items under the front and rear of
the wheel that is diagonally opposite the
wheel you wish to change.
Securing the vehicle on slight downhill gradients
XOn downhill gradients: place chocks or
other suitable items in front of the wheels
of the front and rear axle.
Raising the vehicle
GWARNING
When jacking up the vehicle, only use the jack
which has been specifically approved by
Mercedes-Benz for your vehicle.
The jack is designed exclusively for jacking up
the vehicle at the jacking points built into both
sides of the vehicle. The jack saddle must be
placed centrally under the jacking point. The
jack must always be vertical when in use,
especially on inclines or declines.
The jack is intended only for lifting the vehicle
briefly for wheel changes. It is not suited for
performing maintenance work under the
vehicle. To help avoid personal injury, use the
jack only to lift the vehicle during a wheel
change.
Never get beneath the vehicle while it is
supported by the jack. Keep hands and feet
away from the area under the lifted vehicle.
Always lower the vehicle onto sufficient
capacity jackstands before working under the
vehicle.
Always firmly engage the parking brake and
block the wheels with wheel chocks or other
sizable objects before raising the vehicle with
the jack. Do not disengage the parking brake
while the vehicle is raised.
Make sure that the ground on which the
vehicle is standing and where you place the
jack is solid, level and not slippery. If
necessary, use a large underlay. On slippery
surfaces, such as tiled floors, you should use
a non-slip underlay, for example a rubber mat.
Do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack may
not be able to achieve its load-bearing
capacity if it is not at its full height.
Never start the engine when the vehicle is
raised.
Also observe the notes on the jack.Flat tire255Breakdown assistanceZ

XUsing lug wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts
completely.
The jacking points for the jack are located
behind the wheel housings of the front wheels
and in front of the wheel housings of the rear
wheels (arrows).
GWARNING
The jack is designed exclusively for jacking up
the vehicle at the jacking points. The jack
saddle must be placed centrally under the
jacking point.
If you do not position the jack correctly in the
jacking point, the vehicle can fall off the jack
and seriously or fatally injure you or others.
! The jack is designed exclusively for
jacking up the vehicle at the jacking points.
Otherwise, your vehicle could be damaged.
XTake the ratchet wrench out of the vehicle
tool kit and place it on the hexagon nut of
the jack so that the letters AUF are visible.XPosition jack = at jacking point ;.XMake sure that the base of the jack is
positioned directly under the jacking point.XTurn ratchet wrench ? until jack = sits
completely on jacking point ; and the
base of the jack lies evenly on the ground.XTurn ratchet wrench ? until the tire is
raised a maximum of 1.2 inches (3 cm) off
the ground.
Removing a wheel
XUnscrew the wheel bolts.
! Do not place wheel bolts in sand or on a
dirty surface. The bolt and wheel hub
threads could otherwise be damaged when
you screw them in.
XRemove the wheel.
Mounting a new wheel
GWARNING
Always replace wheel bolts that are damaged
or rusted.
Never apply oil or grease to wheel bolts.
Damaged wheel hub threads should be
repaired immediately. Do not continue to
drive under these circumstances! Contact an
authorized Mercedes-Benz Center or call
Roadside Assistance.
Incorrect wheel bolts or improperly tightened
wheel bolts can cause the wheel to come off.
256Flat tireBreakdown assistance

This could cause an accident. Make sure to
use the correct wheel bolts.GWARNING
Only use genuine Mercedes-Benz wheel bolts.
Other wheel bolts may come loose.
Do not tighten the wheel bolts when the
vehicle is raised. Otherwise, the vehicle could
fall off the jack.
:Wheel bolts for all wheels supplied by the
factory;Wheel bolts for the collapsible spare
wheel
! Always use wheel bolts ; to mount the
collapsible spare wheel. Using other wheel
bolts to mount the collapsible spare wheel
could damage the brake system.
GWARNING
Make sure to use the original length wheel
bolts when remounting the original wheel
after it has been repaired.
XClean the wheel and wheel hub contact
surfaces.
! To prevent damage to the paintwork, hold
the wheel securely against the wheel hub
while screwing in the first wheel bolt.
XPlace the emergency spare wheel on the
wheel hub and push it on.XTighten the wheel bolts until they are
finger-tight.XInflate the collapsible spare wheel
( Y page 257).
Inflating the collapsible spare wheel
GWARNING
Inflate the collapsible spare wheel only after
the wheel is properly attached.
Inflate the collapsible spare wheel using the
tire inflation compressor before lowering the
vehicle.
XPull connector ? and the air hose out of
the housing.XRemove the cap from the valve on the
collapsible spare wheel.XScrew union nut : on the air hose onto the
valve.Flat tire257Breakdown assistanceZ

XMake sure on/off switch A of the tire
inflation compressor is set to 0.XInsert plug ? into the socket of the
cigarette lighter (Y page 222) or into a 12 V
power socket (Y page 223) in your vehicle.XMake sure that the SmartKey is in position
1 (Y page 131) in the ignition lock.XPress on/off switch A on the tire inflation
compressor to I.
The tire inflation compressor is switched
on. The tire is inflated. Gauge = shows the
tire pressure.
! Do not operate the tire inflation
compressor for longer than eight minutes
at a time without a break. It may otherwise
overheat.
The tire inflation compressor can be
operated again once it has cooled down.
XInflate the tire to the specified tire
pressure.
The specified tire pressure is printed on the
yellow label of the emergency spare wheel.XWhen the specified tire pressure has been
reached, press on/off switch A on the
electric air pump to 0.
The tire inflation compressor is switched
off.XTurn the SmartKey to position 0 in the
ignition lock.XIf the tire pressure is higher than the
specified pressure, press pressure release
button ; until the correct tire pressure has
been reached.XUnscrew union nut : on the air hose from
the valve.XScrew the valve cap onto the collapsible
spare wheel valve again.XStow plug ? and the air hose in the lower
section of the compressor housing.XStow the tire inflation compressor in the
designated place in the vehicle.Lowering the vehicleGWARNING
Pump up the collapsible spare wheel before
lowering the vehicle. You could otherwise
damage the wheel rim.
XPlace the ratchet wrench onto the hexagon
nut of the jack so that the letters AB are
visible.XTurn the ratchet wrench until the vehicle is
once again standing firmly on the ground.XPlace the jack to one side.XTighten the wheel bolts evenly in a
crosswise pattern in the sequence
indicated ( : to A). The tightening torque
must be 110 lb-ft (150 Nm) .GWARNING
Have the tightening torque checked
immediately after a wheel is changed. The
wheels could come loose if they are not
tightened to a torque of 110 lb/ft
(150 Nm) .
XTurn the jack back to its initial position and
store it together with the rest of the tire-
change tool kit in the cargo compartment.XTransport the defective wheel in the cargo
compartment.
For further information on stowing the
collapsible spare wheel, see ( Y page 253).
i When you are driving with the collapsible
spare wheel mounted, the tire pressure
loss warning system or the tire pressure
258Flat tireBreakdown assistance