MERCEDES-BENZ GLK-CLASS SUV 2013 Owners Manual
Manufacturer: MERCEDES-BENZ, Model Year: 2013, Model line: GLK-CLASS SUV, Model: MERCEDES-BENZ GLK-CLASS SUV 2013Pages: 380, PDF Size: 19.54 MB
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R
USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and
data
connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X
Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then attempts to locate
the mbrace
system. The Mercedes-Benz Customer
Assistance Center contacts you and the
local law enforcement agency if the vehicle
is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system
is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance center is
automatically informed. Vehicle remote malfunction diagnosis With the vehicle remote malfunction
diagnosis (Vehicle Health Check), the
Customer Assistance center can provide
improved support for problems with your
vehicle. During an existing call, vehicle data
is transferred to the Customer Assistance
center. The customer service representative
can use the received
data
to decide what kind
of assistance is required. You are then, for
example, guided to the nearest Mercedes-
Benz Service center or a recovery vehicle is
called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
center. You will see the Roadside
Assistance Connected message in the
COMAND display. If the vehicle remote
malfunction diagnosis is able to be started,
the Request for vehicle diagnosis
received. Start vehicle diagnosis?
message appears in the display.
X Press Yes to confirm the message.
X If the Vehicle Diagnosis: Please
switch on ignition. message appears:
turn the key to position 2 in the ignition
lock.
X If the Please follow the
instructions received by phone
and
move your vehicle to a safe
position.
message appears: follow the
instructions of the customer service
representative.
The message in the display disappears.
If you select Cancel, the vehicle remote
malfunction diagnosis is canceled
completely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis
activated message appears.
When the check is finished, the Sending
vehicle diagnosis data...(Voice
connection may be interrupted
during data transfer.) message Features
289
Stowage and features Z
Page 292 of 380
appears. The vehicle data can now be sent to
the Customer Assistance center.
X
Press OK to confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis:
Transferring data... appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service
representative agreed with you, the voice
connection is re-established after
the
transfer
is complete. If necessary, you will be
contacted at a later time by another means,
e.g. by E-Mail or telephone.
Further functions of the vehicle remote
malfunction diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your
workshop.
R monthly status information E-Mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive
information on special offers in the E-Mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on roadside assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this,
an
SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points. When a route has
been received by the navigation system, the
'Route name' has been saved to
memory card. Do you want to start
route guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X
To start route guidance: select Yes.
An overview of the route is shown in the
display.
i If you select No, the saved route can be
called up later in the navigation menu.
X Select Start.
Route guidance is started.
i Downloaded and saved data
can
be called
up again in COMAND.
You can find further information in the
separate COMAND operating instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer
Assistance center. The Customer Assistance
center then forwards this information
to you.
You can select the way in which you receive
this information beforehand. Possible options
include SMS, E-Mail or an automated call.
The data which is sent to the Customer
Assistance center contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was
exceeded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not
enter
or leave. You will
be informed if the vehicle crosses the
boundaries of the selected areas. You can 290
Features
Stowage and features
Page 293 of 380
select the way in which you receive this
information beforehand. Possible options
include SMS, E-Mail or an automated call.
The area can be
determined
as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas
simultaneously. Different settings are
possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service
representative that you wish to activate geo
fencing.
Currently inactive areas can be activated by
SMS.
Triggering the vehicle alarm With this function, you can trigger the
vehicle's panic alarm via SMS. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
Important safety notes G
WARNING
When you operate or program the garage door
with the integrated garage door opener,
persons in the range of movement of the
garage door can become trapped
or struck by
the garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to
poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
The HomeLink ®
garage door opener
integrated in the rear-view mirror allows you
to operate up to three
different door and gate
systems.
Only operate garage doors using the
integrated garage door opener if:
R they are equipped with a safety stop and
reverse feature, and
R they conform to the current U.S. safety
standards.
When programming a garage door opener,
park vehicle outside the garage.
i Certain garage door drives are
incompatible with the integrated garage
door opener. If you have difficulty
programming the integrated garage door
opener, contact an authorized Mercedes-
Benz Center.
Alternatively, you can call the following
telephone assistance services:
R USA: Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515
(free of charge)
More information on HomeLink ®
and/or
compatible products is also available
online at http://www.homelink.com.
i Notes on the declaration of conformity
(Y page 26).
Programming Programming buttons
Observe the "Important safety notes"
(Y page 291). Features
291
Stowage and features Z
Page 294 of 380
Integrated garage door opener in the rear-view
mirror
Garage door remote control
0083 is not part of
the integrated garage door opener.
X The first time before programming, clear
the integrated garage door opener
memory
(Y page 294).
X Turn the SmartKey to position 2 in the
ignition lock.
X Press and hold one of buttons 0044 to 0085 on
the integrated garage door opener.
After a short time, indicator
lamp 0043 lights
up yellow.
i Indicator lamp
0043 lights up
yellow as soon
as button 0044, 0087 or 0085 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0043 will only light up yellow after ten
seconds have elapsed.
X Release button 0044, 0087 or 0085. Indicator
lamp 0043 flashes yellow.
X Point garage door remote control 0083
towards buttons 0044 to 0085 on the rear-view
mirror at a distance of 2 to 8 inches (5 to
20 cm).
i The required distance between remote
control 0083 and the integrated garage door
opener depends on the garage door drive
system. Several attempts might be
necessary. You should test every position
for at least 25 seconds before trying
another position. X
Press and hold
button
0084 on remote control
0083 until indicator lamp 0043
lights up green.
If indicator lamp 0043 lights up green or
flashes, then programming has been
successful.
X Release button 0084 on remote control
0083
for
the garage door drive system.
X If indicator lamp 0043 lights up red: repeat
the programming procedure for the
corresponding button on the rear-view
mirror. When doing so, vary the distance
between remote control 0083 and the rear-
view mirror.
i If the indicator lamp flashes green after
successful programming, the garage door
system is using a rolling code. After
programming, you must synchronize the
garage door opener integrated in the rear-
view mirror with the
receiver
of the garage
door system.
Synchronizing the rolling code
Observe the "Important safety notes"
(Y page 291).
Your vehicle must be within reach of the
garage door or exterior gate drive. Make sure
that neither your vehicle nor any persons/
objects are present within the sweep of the
door or gate.
X Turn the SmartKey to position 2 in the
ignition lock.
X Press the program button of the door or
gate drive (see the door or gate drive
operating instructions, e.g. under
"programming of additional remote
controls").
i Usually, you now have 30seconds to
initiate the next step.
X Press previously programmed button 0044,
0087 or 0085
of the integrated garage door
opener until the door closes.
The rolling code synchronization is then
complete. 292
Features
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Page 295 of 380
Notes on programming the remote
control
Canadian radio frequency laws require a
"break" (or interruption) of the transmission
signals after broadcasting for
a
few seconds.
Therefore, these signals may not last long
enough for the integrated garage door
opener. The signal is not recognized during
programming. Comparable with Canadian
law, some U.S. garage door openers also
feature a "break".
Proceed as follows:
R if you live in Canada
R if you have difficulties programming the
garage door opener (regardless of where
you live) when using the programming
steps
X Press and hold one of buttons 0044 to 0085 on
the integrated garage door opener.
After a short time, indicator
lamp 0043 lights
up yellow.
X Release the button.
Indicator lamp 0043 flashes yellow.
X Press button 0084 of garage door remote
control 0083 for two seconds, then
release it
for two seconds.
X Press button 0084 again for two seconds.
X Repeat this sequence on button 0084 of
remote control 0083 until indicator lamp 0043
lights up green.
If indicator lamp 0043 turns red, repeat the
process.
X Continue with the other programming
steps (see above).
Problems when programming
If you are experiencing problems
programming the integrated garage door
opener on the rear-view mirror, take note of
the following instructions:
R Check the transmitter frequency
of
garage
door drive remote control 0083. This can
usually be found on the back of the remote
control. The integrated garage door opener is
compatible with devices that have units
which operate in the frequency range of
280to 433
MHz.
R Replace the batteries in garage door
remote control 0083. This increases the
likelihood that garage door remote control
0083 will
transmit a strong and precise signal
to the integrated garage door opener in the
rear-view mirror.
R When programming, hold remote control
0083 at varying distances and angles from the
button that you are programming. Try
various angles at a distance between 2and
12 inches (5to 30 cm) or at the same angle
but at varying distances.
R If another remote control for the same
garage door drive is available, repeat the
same programming steps with this remote
control. Before performing these steps,
make sure that new batteries have been
installed in garage door drive remote
control 0083.
R Note that some remote controls only
transmit for a limited amount of time (the
indicator lamp on the remote control goes
out). Press button 0084 on remote control
0083 again before transmission ends.
R Align the antenna cable of the garage door
opener unit. This can improve signal
reception/transmission.
Opening/closing the garage door After it has been programmed, the integrated
garage door opener performs the function of
the garage door system remote control.
Please also read the operating instructions
for the garage door system.
X
Turn the SmartKey to position 2 in the
ignition lock.
X Press button 0044, 0087 or 0085 which you have
programmed to operate the garage door.
Garage door system with a fixed code:
indicator lamp 0043 lights up green. Features
293
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Page 296 of 380
Garage door system with a rolling code:
indicator lamp
0043 flashes green.
i The transmitter will transmit a signal as
long as the button is pressed. The
transmission is halted after a maximum of
ten seconds and indicator lamp 0043 lights
up yellow. Press button 0044, 0087
or 0085 again
if necessary.
Clearing the memory X
Turn the SmartKey to position 2 in the
ignition lock.
X Press buttons 0044 and 0085.
The indicator lamp lights up yellow.
X Press and hold buttons 0044 and 0085 until the
indicator lamp turns green.
i Make sure that you clear the memory of
the integrated garage door opener before
selling the vehicle. Compass
Calling up the compass The compass displays in which compass
direction the vehicle is currently traveling: N,
NE, E, SE, S, SW, W or NW.
To receive a correct display in rear-view
mirror 0043, the compass must be calibrated
and the magnetic field zone set. Setting the compass X
Determine your position using the following
zone maps. North America zone map
South America zone map294
Features
Stowage and features
Page 297 of 380
X
Push a round pen into opening
0087(Y page 294) for approximately three
seconds.
The zone currently selected appears in
compass display 0044(Y page 294).
X To select the zone: push
a round
pen into
opening 0087(Y page 294) until the desired
zone is selected.
If, after a few seconds, the display in
compass display 0044(Y page 294) changes
direction, the zone has been selected.
Calibrating the compass X
Make sure that there is sufficient space for
you to drive in a circle without impeding
traffic.
In order to calibrate the compass correctly,
do the following:
R calibrate the compass in the open and not
in the vicinity of steel structures or high-
voltage transmission lines.
R switch off electrical consumers such
as the
climate control, windshield wipers or rear
window defroster.
R close all doors and the tailgate.
X Switch on the ignition.
X Push a round pen into opening
0087(Y page 294) for approximately six
seconds, until symbol C is shown in
compass display 0044(Y page 294).
X Drive your vehicle in a full circle at
approximately 3 mph (5 km/h) to 6 mph
(10 km/h).
When the
calibration has successfully been
completed, the current direction is shown
in compass display 0044(Y page 294).Floormat on the driver's side
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal. The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the
pedals.
Do not use
loose floormats. X
Slide the seat backwards.
X To install: place the floormat in the
footwell.
X Press studs 0043 onto retainers 0044.
X To remove: pull the floormat off
retainers 0044.
X Remove the floormat. Features
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Stowage and features Z
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296
Page 299 of 380
Useful information ............................
298
ASSYST PLUS .................................... 298
Engine compartment ........................ 299
Care .................................................... 303 297Maintenance and care
Page 300 of 380
Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).ASSYST PLUS
Service messages
The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of
service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level ( Y page 300).
The multifunction display shows a service
message for several seconds, e.g.:
R Next Service A in .. days
R Service A Due
R Service A Exceeded by .. days
Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A or B, possibly in connection with
a number or another letter, shows the type of
service. A stands for a minor service and B for
a major service.
You can obtain further information from an
authorized Mercedes-Benz Center. The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is
disconnected.
Maintaining the time-dependent service
schedule:
X
Note down the service due date displayed
in the multifunction display before
disconnecting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods
from
the
service date shown on the display. Hiding a service message
X Press the 0038 or 0076 button on the
steering wheel. Displaying service messages
X Switch on the ignition.
X Press the 0059 or 0065 button on the
steering wheel to select the Serv. menu.
X Press the 0063
or 0064 button to
select the
ASSYST PLUS submenu and confirm with
0076.
The service due date appears in the
multifunction display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval
display has been inadvertently reset, this
setting can be corrected at a qualified
specialist workshop.
Have service work carried out
as described
in the Maintenance Booklet. This may
otherwise lead to increased wear and
damage to the major assemblies or the
vehicle. 298
ASSYST PLUS
Maintenance and care