ignition MERCEDES-BENZ GLK-CLASS SUV 2013 Workshop Manual

X
Turn the SmartKey to position 0 in the
ignition lock (Y page 141) or remove it.
X To activate: press the 004B button.
The indicator lamp in the 004B
button lights
up.
i If the residual heat function is activated,
the windows may fog up on the inside.
X To deactivate: press the 004B button.
The indicator lamp in the 004B

button goes
out.
i Residual heat is deactivated
automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops
R when the auxiliary heating is activated Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air
vents. This could result in

burns or frostbite in
the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air
outlets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windshield
and the hood free of blockages, such as ice,
snow or leaves.
R never cover the air vents or air intake grilles
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the center air vents
X
To open the center air vent: turn the
adjuster in one of center air vents 0043
counter-clockwise.
X To close the center air vent: turn the
adjuster in one of center air vents 0043
clockwise until it engages. Setting the side air vents
0043
Side window defroster vent
0044 Side air vent
X To open a side air vent: turn the adjuster
in side air vent 0044 counter-clockwise.
X To close a side air vent: turn the adjuster
in side air vent 0044

clockwise until it
engages. Setting the glove box air vent
When automatic climate control is activated,
the glove box can be ventilated, for instance Setting the air vents
137
Climate control Z

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your
vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: ( Y page 27).Notes on breaking-in a new vehicle
Important safety notes
New and replaced brake pads and discs only
reach their optimum braking effect after
several hundred kilometers of driving.
Compensate for this by applying

greater force
to the brake pedal. The first 1,000miles (1,500 km)
The more you look after

the engine when it is
new, the more satisfied you will be with its
performance in the future.
R You should therefore drive at varying
vehicle and engine speeds for the first
1,000 miles (1,500 km).
R Ideally, for the first 1,000 miles (1,500 km),
drive in program E.
R Avoid heavy loads, e.g. driving at full
throttle, during this period.
R Change gear in good time, before the
tachometer needle is 00C3 of the way to the
red area of the tachometer.
R Do not manually shift to a lower gear to
brake the vehicle. R
If possible, do not depress the accelerator
pedal past the point of resistance
(kickdown).
R Only select shift ranges 3, 2 or 1 when
driving slowly, e.g. in mountainous terrain.
After 1,000 miles (1,500 km), you can
increase the engine speed gradually and
accelerate the vehicle to full speed.
i You should also observe these notes on
breaking in if the

engine or parts of the drive
train on your vehicle have been replaced.
i Always observe the respective speed
limits. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the
pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle
is jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals.

Do not use
loose floormats. G
WARNING
Unsuitable footwear can hinder correct usage
of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at

all. This could affect,140
Driving
Driving and parking

for example, the power steering and the brake
boosting effect. You will
require
considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking

brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train. Key positions
SmartKey 005A
To remove the SmartKey
(shift the transmission to position P)
0047 Power supply for some consumers, such
as the windshield wipers 0048
Ignition (power supply for all consumers)
and drive position
0049 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the
ignition lock even if it is not the correct
SmartKey for the vehicle. The

ignition is not
switched on. The engine cannot be started.
KEYLESS-GO General notes
R
Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another SmartKey
- with metallic
objects, e.g.
coins

or metal
foil
- inside metallic objects, e.g. a metal case
This can impair the functionality of the
KEYLESS-GO key.
Vehicles with KEYLESS-GO are equipped with
a SmartKey featuring an integrated KEYLESS-
GO function and a detachable Start/Stop
button.
The Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in the
vehicle.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts
immediately.
The Start/Stop button can be removed from
the ignition lock. Then, you can insert the
SmartKey into the ignition lock.
i You do not have to remove the Start/Stop
button from the ignition lock when you
leave the vehicle. You should, however,
always take the SmartKey with you when
leaving the vehicle. The vehicle can be Driving
141
Driving and parking Z

started with the Start/Stop button if the
SmartKey is in the vehicle. Electrically
powered equipment can be operated.
0043
Start/Stop button
0044 Ignition lock
X Insert Start/Stop button 0043 into ignition
lock 0044.
i When you insert Start/Stop button 0043
into ignition lock 0044, the system needs
approximately 2 seconds recognition
time.
You can then use Start/Stop button 0043
.Start/Stop button
0087
USA only
0085 Canada only
X Position 0: if Start/Stop button
0043 has not
yet been pressed, this corresponds to the
key being removed from the ignition.
X Position

1: press Start/Stop button 0043.
You can now activate the windshield
wipers, for example. i
If you then open the

driver's door when in
this position, the power supply is
deactivated.
X Position 2: (ignition): press Start/Stop
button 0043 twice.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043 once
when in this position
As soon as

the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. If an indicator lamp does not go out after
starting the engine or lights up while driving,
see ( Y page 259). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock

the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to

poisoning. There142
Driving
Driving and parking

is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces
without sufficient ventilation.
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with
the exhaust system or
parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator pedal
when starting the engine.
General notes i
Vehicles with a gasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold

start. The sound of
the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3 in the ignition lock (Y page 141) and release it as soon as the
engine is running.
X To start a diesel engine: turn the
SmartKey to position 2 in the ignition lock
(Y page 141).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X When the 0028 preglow indicator lamp
goes out, turn the SmartKey to position
3(Y page 141) and release

it as soon as the
engine is running.
i You can start the engine

without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is
in the vehicle. Always take

the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
i The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the
vehicle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 141).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position D or
R, the vehicle could pull

away suddenly. There
is a risk of an accident. Driving
143
Driving and parking
Z

When engaging transmission position
D or R,
always firmly depress the brake
pedal and do
not simultaneously accelerate.
i It is only possible to shift the transmission
from position P to the desired position if
you depress the brake pedal. Only then is
the parking lock released. If you do not
depress the brake pedal, you can move the
DIRECT SELECT lever but the parking lock
remains engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position D or R.
X Release the parking brake ( Y page 161).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once

you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic
locking feature (Y page 228).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient.
It holds the vehicle for a short time after you
have removed your foot
from

the brake pedal.
This gives you enough time to move your foot
from the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll. G
WARNING
After a short time, hill start assist will no
longer brake your vehicle and it could roll
away. There is a risk

of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held

for about a second.
X Pull away.
Hill start assist will not function if:
R you are pulling away on a level road or on
a downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Important safety notes G
WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin

moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes If the
00A7 symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off
automatically if the vehicle stops moving.
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle. 144
Driving
Driving and parking

Problems with the engine
Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter
motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0
in the
ignition lock
before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 142). Avoid excessively
long and frequent attempts to

start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak
or discharged.
X
Jump-start the vehicle (Y page 318).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X
Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Driving
147
Driving and parking Z

G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the automatic transmission out of
parking position P.
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock
the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
Using the SmartKey:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Shift to neutral N.
R Release the brake pedal.
R if the electric parking brake is applied,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Using KEYLESS-GO:
R Make sure that the ignition is switched on.
R When the vehicle is stationary, depress the
brake pedal and keep it depressed.
R Engage park position P.
R Release the brake pedal.
R Remove the Start/Stop button from the
ignition lock.
R Insert the SmartKey into the ignition lock.
R Switch on the ignition.
R Depress the brake pedal and keep it
depressed. R
Shift to neutral N.
R Release the brake pedal.
R if the electric parking brake is applied,
release it.
R Switch off the ignition and leave the
SmartKey in the ignition lock.
Engaging drive position D X
When the vehicle is stationary, depress the
brake pedal.
X Push the DIRECT SELECT lever down past
the first point of resistance. Transmission positions
0045
Park position
Do not shift the transmission into
position P(Y page 160) unless the
vehicle is stationary. The parking
lock should not be
used

as a brake
when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are
malfunctioning, the transmission
may be locked in position P. Have
the vehicle electronics checked
immediately at a qualified
specialist workshop.
The automatic transmission shifts
to P automatically if you:
R remove the SmartKey
R switch off the engine when in R
or D and open one of the front
doors 0046
Reverse gear
Only shift the transmission to
R
when the vehicle is stationary. 150
Automatic transmission
Driving and parking

Problems with the transmission
Problem Possible causes/consequences and
0050 SolutionsThe transmission has
problems shifting gear. The transmission is losing oil.
X
Have the transmission checked at a qualified specialist
workshop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into second
gear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D or R.
If D
is selected, the transmission
shifts into second gear; if R is
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist
workshop immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always
transmitted to both axles.
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could

otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey in
position 0 or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be
damaged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and
explosion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable,
the auxiliary

heating before
refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make
sure that

fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. 154
Refueling
Driving and parking

If you or others come into contact with fuel,
observe the following:
R
Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance
without delay.
R If fuel is swallowed, seek medical
assistance without delay. Do not induce
vomiting.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body
before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never

mix gasoline
with diesel fuel.
! Do not use gasoline to refuel vehicles with
a diesel engine. Do not use diesel to refuel
vehicles with a gasoline engine. Do not
switch on the ignition if you accidentally
refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel system. Even small
amounts of the wrong fuel could result in
damage to the fuel system and the engine.
The repair costs are high. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely. !
Overfilling the fuel tank could

damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 365). Refueling
Opening/closing the fuel filler flap 0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Tire pressure table
0085 Fuel type to be used
The fuel filler flap is unlocked or locked
automatically when you open or close the
vehicle with the SmartKey or with KEYLESS-
GO.
The position of the fuel filler cap is displayed
00B6 in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Refueling
155
Driving and parking Z