MERCEDES-BENZ GLK SUV 2008 Owners Manual

Display messages
Possible causes/consequences and
X
X Solutions 6 Left
windowbag
malfunc-
tion Con-
sult work-
shop
or
Right
windowbag
malfunc-
tion Con-
sult work-
shop
G
Risk of injury
There is a malfunction in the left-hand or right-hand window-
bag. The 6warning lamp also lights up in the instrument
cluster.
X Visit a qualified specialist workshop. C There is only a small amount of fuel in the fuel tank.
X
Refuel at the nearest filling station. 7 a
with 4
buttons:
Reserve
fuel level
a with
12 buttons:
Reserve
fuel level The fuel level has fallen below the reserve range.
X
Refuel at the nearest filling station. ¥ a
with 4
buttons:
Top up
washer
fluid
a with
12 buttons:
Top up
washer
fluid The washer fluid level in the washer fluid reservoir has drop-
ped below the minimum.
X
Top up the windscreen washer fluid (Y page 149).198 Display
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Troubleshooting
Points to remember
G
Risk of accident and injury
The operating safety of your vehicle could be compromised if service work is carried out improp-
erly. You could lose control of the vehicle and cause an accident. Safety systems may also not
be able to protect you or others as intended.
Always have maintenance work carried out at a qualified specialist workshop. The workshop must
have the necessary specialist knowledge and tools to carry out the work required. Mercedes-
Benz recommends that you use a Mercedes-Benz Service Centre for this purpose. In particular,
work relevant to safety or on safety-related systems must be carried out at a qualified specialist
workshop. Warning and indicator lamps in switches and buttons
Problem
Possible causes/consequences and
X
X Solutions The seat heating* has
switched itself off pre-
maturely or cannot be
switched on. The on-board voltage is too low, because too many consumers are
switched on.
X Switch off consumers that are not required, e. g. reading lamp
or interior lighting. When you press the
¿
button on the 1-
zone automatic air con-
ditioning/2-zone auto-
matic air conditioning
Thermatic*/3-zone
intelligent automatic
air conditioning
Thermotronic*/3-zone
Thermotronic* control
panel, the indicator
lamp flashes three
times or remains off.
The cooling system
cannot be switched on. Cooling has been deactivated due to a malfunction.
X
Visit a qualified specialist workshop. The rear-window heat-
ing has switched itself
off prematurely or can-
not be switched on. The on-board voltage is too low, because too many consumers are
switched on.
X Switch off consumers that are not required, e. g. reading lamp
or interior lighting.
Once the battery is sufficiently charged, the rear window heating
will switch back on automatically. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions Vehicles with auto-
matic child seat recog-
nition on the front-
passenger seat*:
The
45 indica-
tor lamp on the centre
console is lit. A special Mercedes-Benz child seat with automatic child seat rec-
ognition has been fitted to the front-passenger seat. The front-
passenger airbag has therefore been disabled as desired.
G
Risk of injury
There is no child seat fitted to the front-passenger seat. The auto-
matic child seat recognition* is malfunctioning.
X Remove electronic equipment from the front-passenger seat,
for example
R
notebook
R mobile phone
R cards with transponders, e.g. ski passes or access passes
If the 45indicator lamp remains lit:
X Visit a qualified specialist workshop. 200 TroubleshootingPractical advice
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Warning and indicator lamps in the instrument cluster
Problem
Possible causes/consequences and
X
X Solutions !
The yellow ABS
warning lamp
comes on while
the engine is
running. G
Risk of accident
ABS (Anti-lock Brake System) is deactivated due to a fault. There-
fore, ESP ®
(Electronic Stability Program), BAS (Brake Assist), PRE-
SAFE ®
*, hill start assist and ESP ®
trailer stabilisation are also
deactivated.
The brake system continues to function normally, but without
electronic support. Therefore, the wheels could lock if you brake
hard.
X Drive on carefully.
X Observe the additional messages in the multi-function display
(Y page 176).
X Visit a qualified specialist workshop. d
The yellow ESP ®
warning lamp
flashes while the
vehicle is in
motion. G
Risk of accident
ESP ®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control* is switched off.
X Only depress the accelerator pedal as far as necessary when
pulling away.
X Release the accelerator pedal while you are driving.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
Exceptions: (Y page 53) d
The yellow ESP ®
warning lamp
flashes while the
vehicle is in
motion. At least one wheel is spinning and ETS (Electronic Traction Sys-
tem) is deactivated to prevent the brakes on the drive wheels
overheating.
X
Observe the additional messages in the multi-function display
(Y page 176).
ETS switches back on again as soon as the brakes have cooled
down. The display message disappears and the dwarning
lamp goes out. d
The yellow ESP ®
warning lamp is
lit while the
engine is run-
ning. G
Risk of accident
ESP ®
is deactivated. ESP ®
and ESP ®
trailer stabilisation will not
stabilise the vehicle if it starts to skid or if a wheel starts to spin.
X Reactivate ESP ®
.
Exceptions: (Y page 53)
X Adapt your driving style to suit the road and weather conditions. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions d
The yellow ESP ®
warning lamp is
lit while the
engine is run-
ning. In addition,
a message
appears in the
multi-function
display. G
Risk of accident
ESP ®
is unavailable due to a malfunction. ESP ®
and ESP ®
trailer
stabilisation will not stabilise the vehicle if it starts to skid or if a
wheel starts to spin.
X Observe the additional messages in the multi-function display
(Y page 176).
X Drive on carefully.
X Visit a qualified specialist workshop. 6
The red SRS
warning lamp is
lit while the
engine is run-
ning. G
Risk of injury
There is a malfunction in the restraint system. The airbags or belt
tensioners may either be triggered unintentionally or, in the event
of an accident, not be triggered at all.
X Visit a qualified specialist workshop immediately. J
The red brake
system warning
lamp comes on
while you are
driving. A warn-
ing tone also
sounds. You are driving with the parking brake applied.
X
Release the parking brake.
The warning lamp goes out and the warning tone ceases. J
The red brake
system warning
lamp comes on
while the engine
is running. A
warning tone
also sounds. G
Risk of accident
There is insufficient brake fluid in the fluid reservoir.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Consult a qualified specialist workshop immediately.
X Observe the additional messages in the multi-function display
(Y page 176).
Do not top up the brake fluid. This will not rectify the fault. ?
The red coolant
warning lamp
lights up while
the engine is
running and the
coolant temper-
ature gauge is at
the start of the
scale. The temperature sensor for the coolant temperature gauge is
faulty.
The coolant temperature is no longer being monitored. There is a
risk of engine damage if the coolant temperature is too high.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions. Do not continue
driving under any circumstances.
X Consult a qualified specialist workshop. 202 TroubleshootingPractical advice
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Problem
Possible causes/consequences and
X
X Solutions ?
The red coolant
warning lamp
comes on while
the engine is
running. A warn-
ing tone also
sounds. The coolant temperature has exceeded 130 †. The airflow to the
radiator may be blocked or the coolant level may be too low.
The engine is not being cooled sufficiently and may be damaged.
X
Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Allow the engine and coolant to cool.
X Make sure that the air supply to the radiator is not blocked, e.g.
by slush.
X Check the coolant level (Y page 149). Observe the warning
notes.
X If necessary, top up the coolant.
X Have the engine cooling system checked at a qualified specialist
workshop if the coolant needs topping up more often than usual.
If the coolant level is correct, the electric radiator fan may be
faulty.
X Do not continue driving under any circumstances.
X Consult a qualified specialist workshop. ;
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. Vehicles with a diesel engine: the fuel tank has been run dry.
X
Start the engine three to four times after refuelling.
Emergency running mode is cancelled. The vehicle need not be
checked. ;
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. There may be a fault, for example
R
in the engine management
R in the ignition system
R in the exhaust system
R in the ignition system (for vehicles with petrol engines)
The emission limit values may be exceeded and the engine can
run in emergency mode.
X Have the vehicle checked as soon as possible at a qualified
specialist workshop. 7
The red seat belt
warning lamp
lights up for 6
seconds after
the engine starts
up31
. The seat belt warning lamp reminds the driver and front passenger
to fasten their seat belts.
X Fasten your seat belt (Y page 70). Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions 7
After the engine
starts, a warning
tone sounds for
up to 6 sec-
onds31
. G
Risk of injury
The driver's seat belt is not fastened.
X Fasten your seat belt (Y page 70).
The warning tone ceases. 7
The red seat belt
warning lamp
lights up after
the engine
starts, as soon
as the driver's
door or the
front-passenger
door is closed. G
Risk of injury
The driver or front passenger have not fastened their seat belt.
X Fasten your seat belt (Y page 70).
The warning lamp goes out. G
Risk of injury
There are objects on the front-passenger seat
X Remove the objects from the front-passenger seat and stow
them safely.
The warning lamp goes out. 7
The red warning
lamp flashes and
an intermittent
audible warning
sounds. G
Risk of injury
The driver or front passenger have not fastened their seat belt.
and you are driving faster than 25 km/h or have briefly driven
faster than 25 km/h.
X Fasten your seat belt (Y page 70).
The warning lamp goes out and the intermittent audible warning
ceases. G
Risk of injury
There are objects on the front-passenger seat and you are driving
faster than 25 km/h or have briefly driven faster than 25 km/h.
X Remove the objects from the front-passenger seat and stow
them safely.
The warning lamp goes out and the intermittent audible warning
ceases. 8
The yellow
engine diagnos-
tics warning
lamp lights up
while the engine
is running. The fuel level has fallen below the reserve range.
X
Refuel at the nearest filling station. 31
Only for certain countries. 204 TroubleshootingPractical advice
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Warning tones
Problem
Possible causes/consequences and
X
X Solutions The anti-theft warning
alarm* is triggered. You have opened the vehicle with the anti-theft alarm system still
activated*.
X Switch off the alarm (Y page 55). You hear a warning
tone. A message appears in the multi-function display.
X
See the explanations for the display message (Y page 176). You are driving with the parking brake applied.
X
Release the parking brake. The lights are still switched on when you leave the vehicle.
X
Turn the light switch to $orc.
or
X If the rear foglamp is switched on: press the light switch in to
the stop. G
Risk of injury
The driver or front passenger has not fastened their seat belt
X Fasten your seat belt (Y page 70). Accident
Problem
Possible causes/consequences and
X
X Solutions Fuel is leaking from the
vehicle.
G
Risk of fire
The fuel line or the fuel tank has been damaged. The leaking fuel
creates a risk of fire or explosion.
X Switch off the ignition immediately.
X Remove the ignition key.
Do not restart the engine under any circumstances. The leaking
fuel creates a risk of fire or explosion.
X Consult a qualified specialist workshop. You are unable to
determine the extent of
the damage.
X
Consult a qualified specialist workshop. You cannot detect any
damage.
X
Start the engine as normal. Troubleshooting
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Problem
Possible causes/consequences and
X XSolutions The NECK-PRO head
restraints on the driv-
er's and the front-pas-
senger's seats have
been triggered. Your vehicle has been involved in a rear-end collision.
X
Reset the NECK-PRO head restraints (Y page 215).Fuel and fuel tank
Problem
Possible causes/consequences and
X XSolutions Fuel is leaking from the
vehicle.
G
Risk of explosion or fire
The fuel line or the fuel tank is defective.
X Turn the key to position 0(Y page 61) in the ignition lock imme-
diately and remove it.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap can-
not be opened. The fuel filler flap is not released.
or
The key batteries are discharged.
X
Unlock the vehicle using the emergency key element
(Y page 213).
X Open the tailgate (Y page 60).
X Manually unlock the fuel filler flap via the emergency release
(Y page 215). The fuel filler flap is released, but the opening mechanism is jam-
med.
X
Release the fuel filler flap by hand (Y page 215).
X Consult a qualified specialist workshop. 206 TroubleshootingPractical advice
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Problem
Possible causes/consequences and
X
X Solutions The fuel tank in a diesel
engine vehicle has
been run completely
dry and the engine will
not start. There is air in the fuel system.
X Fill the fuel tank (min. 5 litres).
X Turn the ignition on for at least 10 seconds. Turn the key to
position 2(Y page 61) in the ignition lock.
X Start the engine continuously for up to 10 seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for at least 10 seconds. Turn the key
to position 2(Y page 61) in the ignition lock.
X Start the engine again continuously for up to 10 seconds until
it runs smoothly.
If the engine still won't start after three attempts:
X Consult a qualified specialist workshop. Engine
Problem
Possible causes/consequences and
X
X Solutions The engine will not
start. You can hear the
starter motor operat-
ing. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
R The on-board voltage is too low because the starter battery is
too weak or discharged.
X Turn the key back to position 0(Y page 61)in the ignition lock
before the next starting attempt.
X Try to start the engine again (Y page 83). When doing so,
remember that excessively long and frequent attempts to start
the engine will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine will not
start. You can hear the
starter motor operat-
ing. The reserve fuel
warning lamp is on and
the fuel gauge
shows 0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system (Y page 206). Troubleshooting
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