MERCEDES-BENZ GLK SUV 2012 Owners Manual

distance may increase. There is a risk of
accident.
R If ESP ®
malfunctions, the vehicle will not be
stabilised if it starts to skid or a wheel starts
to spin. There is a risk of accident.
You should therefore have all work involving
the battery carried out at a qualified specialist
workshop. G
WARNING
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion
Fire, naked flames and
smoking are prohibited
when handling the battery.
Avoid creating sparks.
Battery acid is caustic.
Avoid contact with the skin,
eyes or clothing.
Wear suitable protective
clothing, in particular
gloves, an apron and a face
mask.
Immediately rinse acid
splashes off with clean
water. Consult a doctor if
necessary.
Wear eye protection.
Keep children away.
Observe this Owner's Man-
ual.
G
WARNING
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehi-
cle occupants from suffering acid burns
should the battery be damaged in the event
of an accident.
To prevent acid burns, observe the following
safety notes when handling batteries:
R do not lean over the battery.
R do not place any metal objects on a battery.
Otherwise, you could cause a short circuit
and the battery's gas mixture could ignite.
R make sure that you do not create an elec-
trostatic charge, e.g. by wearing synthetic
clothing or as a result of friction on fabrics.
Therefore, you should not pull or slide the
battery over carpets or other synthetic
materials.
R never touch the battery first. To discharge
a possible electrostatic charge, step out of
the vehicle first and touch the bodywork.
R do not wipe the battery using a cloth. The
battery may explode as a result of electro-
static charge or due to flying sparks. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
! Have the battery checked regularly at a
qualified specialist workshop.
Observe the service intervals in the Service
Booklet or contact a qualified specialist
workshop for more information. 338
Battery (vehicle)Breakdown assistance

!
You should have all work involving the
battery carried out at a qualified specialist
workshop. In the exceptional case that it is
necessary for you to disconnect the battery
yourself, make sure that:
R you switch off the engine and remove the
key. On vehicles with KEYLESS-GO,
ensure that the ignition is switched off.
Check that all the indicator lamps in the
instrument cluster are off. Otherwise,
electronic components, such as the
alternator, may be damaged.
R you first remove the negative terminal
clamp and then the positive terminal
clamp. Never swap the terminal clamps.
Otherwise, the vehicle's electronic sys-
tem may be damaged.
R in vehicles with automatic transmission,
the transmission is locked in position P
after disconnecting the battery. The vehi-
cle is secured against rolling away. You
can then no longer move the vehicle.
The battery and the cover of the positive
terminal clamp must be fitted securely dur-
ing operation.
In order for the battery to achieve the maxi-
mum possible service life, it must always be
sufficiently charged.
Have the battery charge checked more fre-
quently if you use the vehicle mainly for short
trips or if you leave it standing idle for a
lengthy period. Consult a qualified specialist
workshop if you wish to leave your vehicle
parked up for a long period of time.
Like other batteries, the vehicle battery may
discharge over time if you do not use the
vehicle. In such cases, have the battery dis-
connected at a qualified specialist workshop.
You can also charge the battery with a
charger recommended by Mercedes-Benz.
For more information, please contact a quali-
fied specialist workshop.
i When you park the vehicle, remove the
key if you do not require any electrical con-
sumers. The vehicle will then use very little
energy, thus conserving battery power. i
If the power supply has been interrupted,
e.g. if the battery was discharged, you will
have to:
R set the clock; see the separate operating
instructions.
For vehicles with Audio 20 and a 4-button
multifunction steering wheel, see "Date/
Time" (Y page 227).
R reset the panorama sliding sunroof
(Y page 93).
R reset the function for automatically fold-
ing the exterior mirrors in/out by folding
the mirrors out once (Y page 104). Charging the battery
G
WARNING
Only charge the battery in a well-ventilated
area. As the battery is being charged, gases
can escape and generate minor explosions.
This could injure you and other persons or
cause damage to the paintwork or acid cor-
rosion on the vehicle.
You can obtain information on battery charg-
ers which allow the battery to be charged
while still installed from a qualified specialist
workshop. G
WARNING
There is a risk of acid burns during the charg-
ing process due to the gases which escape
from the battery. Do not lean over the battery
during the charging process. G
WARNING
Battery acid is caustic. Avoid contact with the
skin, eyes or clothing.
! Only charge the installed battery with a
battery charger which has been tested and
approved by Mercedes-Benz. These battery
chargers allow the battery to be charged
while still installed in the vehicle.
! Only use battery chargers with a maxi-
mum charging voltage of 14.8 V. Battery (vehicle)
339Breakdown assistance Z

!
Only charge the battery using the jump-
start connection point.
The jump-starting connection point is in the
engine compartment (Y page 341).
X Open the bonnet (Y page 313).
X Connect the battery charger to the positive
terminal and earth point in the same order
as when connecting the donor battery in
the jump-starting procedure
(Y page 341).
X Read the battery charger's operating
instructions before charging the battery. 340
Battery (vehicle)Breakdown assistance

Jump-starting
G
WARNING
There is a risk of acid burns when jump-starting a vehicle due to the gases which escape from
the battery. Do not lean over the battery while the engine is being jump-started. G
WARNING
Gases escaping from the battery during jump-starting may cause minor explosions. Avoid cre-
ating sparks. Keep naked flames away from the battery, and do not smoke.
Comply with safety precautions when handling batteries. You will find these under "Battery (vehi-
cle)" in the index. G
WARNING
Non-combusted fuel can collect in the exhaust system and ignite. There is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Vehicles with a petrol engine: avoid repeated and lengthy starting attempts. Otherwise,
the non-combusted fuel may damage the catalytic converter.
Do not use a rapid-charging device to start the vehicle. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a second battery using jump
leads. Observe the following points:
R the battery is not accessible in all vehicles. If the other vehicle's battery is not accessible,
jump-start the vehicle using a second battery or a jump-starting device.
R vehicles with a petrol engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R do not start the engine if the battery is frozen. Let the battery thaw first.
R jump-starting may only be performed from batteries with a nominal voltage of 12 V.
R only use jump leads that have a sufficient cross-section and insulated terminal clamps.
R if the battery is fully discharged, leave the battery that is being used to jump-start connected
for a few minutes before attempting to start. This charges the empty battery a little.
R make sure that the two vehicles do not touch.
Make sure that:
R the jump leads are not damaged.
R bare parts of the terminal clamp do not come into contact with other metal parts while the
jump leads are connected to the battery.
R the jump leads cannot come into contact with parts such as the V-belt pulley or the fan.
These parts move when the engine is started and while it is running.
X Firmly depress the parking brake.
X Manual transmission: engage neutral.
X Automatic transmission: shift the automatic transmission to position P.
X Switch off all electrical consumers (e.g. radio, blower, etc.).
X Open the bonnet (Y page 313). Jump-starting
341Breakdown assistance Z

Position number
Bidentifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Slide cover :of positive terminal ;in the direction of the arrow.
X Connect positive terminal ;on your vehicle to positive terminal =of donor battery B
using the jump lead. Start with your own battery.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal ?of donor battery Bto earth point Aof your vehicle using
the jump lead, connecting the jump lead to donor battery Bfirst.
X Start the engine.
X Before disconnecting the jump leads, let the engines run for several minutes.
X First, remove the jump leads from earth point Aand negative terminal ?, then from pos-
itive terminal ;and positive terminal =, each time beginning at the contacts on your own
vehicle first.
X Close cover :of positive terminal ;after removing the jump leads.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jump-starting cables and further information regarding jump-starting can be obtained at
any qualified specialist workshop. Towing and tow-starting
Important safety notes
Observe the legal requirements for the rele-
vant countries when towing and tow-starting. G
WARNING
If you tow the vehicle, you must use a rigid
towing bar if: 342
Towing and tow-startingBreakdown assistance

R
the engine is not running.
R there is a brake system malfunction.
R there is a malfunction in the power supply
or the vehicle's electrical system.
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will need more
force to steer and brake, you may have to
depress the brake pedal with maximum force.
Before towing away, make sure that the steer-
ing can be moved and is not locked.
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per-
missible gross vehicle weight of your vehicle. G
WARNING
The vehicle is braked when the HOLD function
or DISTRONIC PLUS is activated. Therefore,
deactivate HOLD and DISTRONIC PLUS if the
vehicle is to be towed.
It is better to have the vehicle transported
than to have it towed.
! You may tow the vehicle for a maximum
of 50km. A towing speed of 50 km/h must
not be exceeded.
For towing distances over 50 km, the entire
vehicle must be lifted up and transported.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Do not use the towing eye for recovery,
as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
! On vehicles with KEYLESS-GO, use the
key instead of the Start/Stop button. Turn
the key to position 2in the ignition lock and
shift the automatic transmission to N.
Then, turn the key back to 0and leave it in
the ignition lock. When towing a vehicle with an automatic
transmission, the transmission must be in
position
N.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key in the ignition lock to
position 2
R cannot shift the transmission to position
N on vehicles with automatic transmission
i Deactivate the automatic locking feature
(Y page 83). You could otherwise be locked
out when pushing or towing the vehicle.
Deactivate tow-away protection
(Y page 72) before the vehicle is towed. Fitting/removing the towing eye
Fitting the towing eye Vehicles with a trailer tow hitch: if you intend
to use the vehicle for towing, fit the ball cou-
pling (Y
page 217) and connect the towbar to
it.
X Remove the towing eye from the vehicle
tool kit ( Ypage 327). G
WARNING
The exhaust tail pipe may be hot. You could
burn yourself if you touch the tail pipe. Be
particularly careful when removing the rear
cover.
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, under the covers. Towing and tow-starting
343Breakdown assistance Z

Vehicles without the AMG Sports package
Vehicles with the AMG Sports package
X
Press the mark on cover :inwards in the
direction of the arrow.
Rear bumpers on vehicles with the AMG
Sports package: insert your finger into the
round cutout of cover :and pull the cover
out of the bumper.
X Take cover :off the opening.
X Screw the towing eye in clockwise to the
stop and tighten it.
Removing the towing eye X
Loosen the towing eye and unscrew it.
X Attach cover :to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing the vehicle with the rear axle
raised
Only possible on vehicles without 4MATIC
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 342).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 342). G
WARNING
The power assistance for the steering and the
brake force booster do not work when the
engine is not running. You will then need
much more effort to brake and steer the vehi-
cle. Adapt your style of driving accordingly.
X Switch on the hazard warning lamps
(Y page 114).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc-
tion. In this case, only the turn signals for
the desired direction flash. When you reset
the combination switch, the hazard warn-
ing lamps start flashing again.
X Turn the key to position 2in the ignition
lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Vehicles with manual transmission:
depress the clutch pedal.
X Engage neutral.
or
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion N. 344
Towing and tow-startingBreakdown assistance

X
Release the brake pedal.
X Release the parking brake. Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Vehicles with manual transmission:
shift to neutral.
X Vehicles with automatic transmission:
turn the key to position 2in the ignition
lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Vehicles with manual transmission:
engage first or reverse gear.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Turn the key in the ignition lock to position
0 and remove the key from the ignition
lock.
X Secure the vehicle.
! Only lash the vehicle down by the wheels
or wheel rims, not by parts of the vehicle
such as axle or steering components. Oth-
erwise, the vehicle could be damaged. Notes for 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with the front or rear axle raised; otherwise,
the transmission may be damaged.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system If the battery is defective, the automatic
transmission will be locked in position
P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 341).
Have the vehicle transported on a transporter
or trailer. Recovering a vehicle that has become
stuck
! When recovering a trapped vehicle, do not
jerk the vehicle or pull it at an angle. If the
tractive power is too high, the vehicles
could be damaged.
If the drive wheels get trapped on loose or
muddy ground, recover the vehicle with the
utmost care, especially so if the vehicle is
laden.
Never attempt to recover a vehicle with a
trailer attached.
Pull out the vehicle backwards, if possible,
using the tracks it made when it became
stuck. Tow-starting (emergency engine
starting)
When tow-starting, it is important that you
observe the safety instructions (Y page 342)
and the legal requirements for the relevant
countries.
! Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
You can find information on "Jump-starting"
at (Y page 341).
Before tow-starting the following conditions
must be fulfilled:
R the battery is connected.
R the engine has cooled down.
R the exhaust system has cooled down. Towing and tow-starting
345Breakdown assistance Z

X
Switch on the hazard warning lamps
(Y page 114).
X Fit the towing eye (Y page 343).
X Secure the rigid towing bar or the towing
rope.
X Depress and hold the brake pedal.
X Turn the key to position 2in the ignition
lock.
X Depress the clutch pedal and keep it
depressed.
X Engage neutral.
X Release the brake pedal.
X Tow-start the vehicle.
X Engage second gear.
X Release the clutch pedal slowly; do not
depress the accelerator pedal while doing
so.
The engine is started.
X Depress the clutch pedal and shift to neu-
tral.
X Stop at a suitable place.
X Depress the parking brake.
X Remove the rigid towing bar or towing rope.
X Remove the towing eye (Y page 344).
X Switch off the hazard warning lamps. Electrical fuses
Important safety notes
G
WARNING
Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the systems con-
cerned. Do not attempt to repair or bridge
faulty fuses. Using fuses which have not been
approved or attempting to repair or bridge
faulty fuses could cause the fuse to be over-
loaded and result in a fire. Have the cause
traced and rectified at a qualified specialist
workshop.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which have the correct fuse rating for the system
concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to disconnect
faulty circuits. If a fuse blows, all the compo-
nents on the circuit and their functions will
fail.
Blown fuses must be replaced with fuses of
the same rating, which you can recognise by
the colour and fuse rating. The fuse ratings
are listed in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. a Mercedes-Benz
Service Centre. Before replacing a fuse
X Secure the vehicle against rolling away
(Y page 164).
X Switch off all electrical consumers.
X Turn the key to position 0in the ignition
lock and remove it (Y page 147).
or
X On vehicles with KEYLESS-GO, make sure
the ignition is switched off (Y page 147).
All indicator lamps in the instrument cluster
must be off.
The fuses are located in various fuse boxes:
R fuse box on the driver's side of the dash-
board
R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed
in the direction of travel
R fuse box in the stowage well under the lug-
gage compartment floor on the right-hand
side of the vehicle, when viewed in the
direction of travel
The fuse allocation chart is located in the
vehicle tool kit in the stowage compartment
under the luggage compartment floor
(Y page 327). 346
Electrical fusesBreakdown assistance

Dashboard fuse box
! Do not use a pointed object such as a
screwdriver to open the cover in the dash-
board. You could damage the dashboard or
the cover.
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses. X
To open: pull out cover :slightly at the
bottom in the direction of arrow =.
X Pull cover :outwards in the direction of
arrow ;and remove it.
X To close: clip in cover :on the front of
the dashboard.
X Fold cover :inwards until it engages. Fuse box in the engine compartment
G
WARNING
Make sure that the windscreen wipers are
turned off and the key is pulled out of the igni-
tion lock before you open the cover of the fuse
box. Otherwise, the windscreen wipers and
the wiper rods above the cover could be set
in motion. This could lead to you or others
being injured by the wiper rods.
! Make sure that no moisture can enter the
fuse box when the cover is open. !
When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses.
X Make sure that the windscreen wipers are
switched off.
X Open the bonnet. X
Remove any existing moisture from the
fuse box using a dry cloth.
X To open: take lines ;from the guides.
X Open clamps :.
X Remove the fuse box cover forwards.
X To close: check whether the rubber seal is
lying correctly in the cover.
X Insert the cover at the rear of the fuse box
into the retainer.
X Fold down cover and close clamps :.
X Secure lines ;in the guides.
X Close the bonnet. Fuse box in the luggage compartment
! Make sure that no moisture can enter the
fuse box when the cover is open.
! When closing the cover, make sure that it
is lying correctly on the fuse box. Moisture
seeping in or dirt could otherwise impair
the operation of the fuses.
X Open the tailgate. Elect
rical fuses
347Breakdown assis tance Z