warning MERCEDES-BENZ GLK SUV 2012 Service Manual

If ESP
®
is deactivated and one or more wheels
start to spin, the ÷ESP®
warning lamp in
the instrument cluster flashes. In such situa-
tions, ESP ®
will not stabilise the vehicle.
It may be best to deactivate ESP ®
in the fol-
lowing situations:
R when using snow chains
R in deep snow
R on sand or gravel
If you deactivate ESP ®
:
R ESP ®
no longer improves driving stability.
R the engine's torque is no longer limited, and
the drive wheels can spin. The spinning of
the wheels results in a cutting action, which
provides better grip.
R traction control is still activated.
R ESP ®
still provides support when you
brake.
Off-road ESP ®
(vehicles with off-road
engineering package) An ESP
®
system specifically suited to off-road
terrain is activated automatically once the off-
road drive program (Y page 215) is activated.
The off-road ESP ®
intervenes with a delay if
there is oversteering or understeering, thus
improving traction.
ESP ®
trailer stabilisation G
WARNING
If road and weather conditions are poor,
trailer stabilisation will not be able to prevent
the vehicle/trailer combination from swerv-
ing. Trailers with a high centre of gravity can
tip over before ESP ®
can detect this. There is
a risk of an accident.
Always adapt your driving style to the prevail-
ing road and weather conditions.
If your vehicle/trailer combination begins to
lurch, you can only stabilise the vehicle/
trailer combination by depressing the brake
firmly. In this situation, ESP
®
assists you and can
detect if the vehicle/trailer combination
begins to lurch. ESP ®
slows the vehicle down
by braking and limiting the engine output until
the vehicle/trailer combination has stabi-
lised.
Trailer stabilisation is active above speeds of
about 65 km/h.
Trailer stabilisation does not work if ESP ®
is
deactivated or disabled because of a mal-
function. EBD (electronic brake force distribu-
tion)
i Observe the "Important safety notes" sec-
tion (Y page 65). G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This increa-
ses the risk of skidding and an accident.
You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
Observe the notes on warning and indicator
lamps (Y page 286) as well as display mes-
sages (Y page 248) (4-button multifunction
steering wheel) and (Y page 253) (12-button
multifunction steering wheel).
EBD monitors and controls the brake pres-
sure on the rear wheels to improve driving
stability while braking. PRE-SAFE
®
Brake
i Observe the "Important safety notes" sec-
tion (Y page 65).
PRE-SAFE ®
Brake is only available in vehicles
with DISTRONIC PLUS.
PRE-SAFE ®
Brake can help you to minimise
the risk of a collision with a vehicle ahead or
reduce the effects of such a collision. If PRE- Driving safety systems
69Safety Z

SAFE
®
Brake has detected a risk of collision,
you will be warned visually and acoustically
as well as by automatic braking. PRE-SAFE ®
Brake cannot prevent a collision without your
intervention.
This function will issue a warning if:
R at speeds of around 30 km/h or more, over
several seconds, the distance maintained
to the vehicle travelling in front is insuffi-
cient.
The · distance warning lamp then lights
up in the instrument cluster.
R at a speed of approximately 7 km/h or
higher, you very quickly approach a vehicle
in front.
An intermittent warning tone will then
sound and the ·distance warning lamp
will light up in the instrument cluster.
X Brake immediately in order to increase the
distance from the vehicle in front.
or
X Take evasive action provided it is safe to do
so.
From a speed of approximately 7 km/h, if the
driver and front passenger have fastened
their seat belts, PRE-SAFE ®
Brake can brake
the vehicle automatically at speeds up to
approximately 200 km/h.
Due to the nature of the system, particularly
complicated driving conditions may cause
unnecessary warnings or the unnecessary
intervention of PRE-SAFE ®
Brake.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further
R activating kickdown
R releasing the brake pedal The braking action of PRE-SAFE
®
Brake is
ended automatically if:
R you manoeuvre to avoid the obstacle.
R there is no longer any danger of a rear-end
collision.
R there is no longer an obstacle detected in
front of your vehicle.
With the help of the radar sensor system,
PRE-SAFE ®
Brake can detect obstacles that
are in front of your vehicle for an extended
period of time.
At speeds up to approximately 70 km/h, PRE-
SAFE ®
Brake can also detect stationary
obstacles such as stopped or parked vehi-
cles.
If you approach an obstacle and PRE-SAFE ®
Brake detects a risk of a collision, the system
will alert you both visually and acoustically. If
you do not brake or take evasive action, the
system will warn you by automatically braking
the vehicle gently. If there is an increased risk
of collision, preventative passenger protec-
tion measures (PRE-SAFE ®
) are activated
(Y page 48). If the risk of collision remains
and you do not brake, take evasive action or
accelerate significantly, the vehicle may per-
form automatic emergency braking. Auto-
matic emergency braking is not performed
until immediately prior to an accident that can
no longer be avoided. G
WARNING
PRE-SAFE ®
Brake will initially brake your vehi-
cle by a partial application of the brakes if a
danger of collision is detected. There may be
a collision unless you also brake. Automatic
emergency braking cannot prevent a colli-
sion. There is a risk of an accident.
Always apply the brakes yourself and try to
take evasive action. G
WARNING
PRE-SAFE ®
Brake cannot always clearly iden-
tify objects and complex traffic conditions. 70
Driving safety systemsSafety

In these cases, PRE-SAFE
®
Brake may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
There is a risk of an accident.
Always pay particular attention to the traffic
situation and be ready to brake, especially if
PRE-SAFE ®
Brake warns you. Terminate the
intervention in a non-critical driving situation.
In particular, the detection of obstacles can
be impaired if there is:
R dirt on the sensors or anything else cover-
ing the sensors
R snow or heavy rain
R interference by other radar sources
R the possibility of strong radar reflections,
for example, in multi-storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different
line G
WARNING
PRE-SAFE ®
Brake does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
In order to maintain the appropriate distance
to the vehicle in front and thus prevent a col-
lision, you must apply the brakes yourself.
X To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 237).
When PRE-SAFE ®
Brake is activated, the
Ä symbol appears in the multifunction display, as long as the HOLD function is
deactivated (Y
page 186).
On vehicles with Parking Guidance, the
Ä symbol is displayed when Pis
engaged or you are driving faster than
35 km/h.
For PRE-SAFE ®
Brake to assist you when driv-
ing, the radar sensor system must:
R be switched on (Y page 242)
R be operational (Y page 272)
Vehicles with COMAND and a navigation sys-
tem: the radar sensor system is switched off
automatically in the vicinity of radio telescope
facilities (Y page 375).
Vehicles without COMAND and a navigation
system and vehicles for Australia: the radar
sensor system and on-board computer must
be switched off in the vicinity of radio tele-
scope facilities (Y page 242).
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensors checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. Anti-theft systems
Immobiliser
The immobiliser prevents your vehicle from
being started without the correct key.
X To activate with the key: remove the key
from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
i The immobiliser is always deactivated
when you start the engine. Anti-theft systems
71Safety Z

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos-
sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Key
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key. G
WARNING
If children are left unsupervised in the vehicle,
they could: R
open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using a key which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. G
WARNING
If a key ring is too heavy or too large, the
weight acting on the key could cause it to turn
in the ignition lock or catch on the steering
wheel. This could cause the engine to be
switched off suddenly. You may lose control
of the vehicle and cause an accident. Do not
attach any heavy or large key rings to the key
that is inserted in the ignition.
R Do not keep the KEYLESS-GO key:
-with electronic devices, e.g. a mobile
phone or another key
- with metallic objects, e.g. coins or metal
film
- with metallic objects, e.g. a metal case
This can affect the key's functionality.
Keep the key away from strong magnetic
fields. Otherwise, the remote control function
could be affected. Key functions
The key centrally locks/unlocks:
R the doors
R the tailgate
R the fuel filler flap 76
KeyOpening and closing

Battery of the key
Important safety notes Mercedes-Benz recommends that you have
the batteries replaced at a qualified specialist
workshop. G
WARNING
Batteries are toxic and contain caustic sub-
stances. For this reason, keep batteries out of
the reach of children.
If a battery has been swallowed, visit a doctor
immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in an
environmentally responsible
recycling system.
Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Checking the battery X
Press the &or% button.
The battery is working properly if battery
check lamp :lights up briefly. If battery check lamp
:does not light up
briefly during the test, the battery is dis-
charged.
i If the key battery is checked within the
signal reception range of the vehicle, press-
ing the &or% button:
R locks or
R unlocks the vehicle
X Change the battery (Y page 79).
i You can get a battery at a qualified spe-
cialist workshop.
Replacing the battery You require a CR 2025 3 V cell battery.
X
Take the emergency key element out of the
key (Y page 78). X
Press emergency key element ;into the
opening in the key in the direction of the
arrow until battery compartment cover :
opens. While doing so, do not hold battery
compartment cover :shut.
X Remove battery compartment cover :. Key
79Opening and closing Z

Problem Possible causes/consequences and
M
MSolutions You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the key. The on-board voltage is too low.
X
Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 337).
or
X Jump-start the vehicle (Y page 341).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. A door is open. Therefore, the key cannot be detected as easily.
X
Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X
Start your vehicle with the key in the ignition lock. Doors
Important safety notes
G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely
high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors can then be opened from the inside after the
vehicle has been locked from the outside with
the key.
G
WARNING
If children are left unsupervised in the vehicle,
they could:
R open a door from inside the vehicle at any
time, even if it has been locked
R start the vehicle using a key which has been
left in the vehicle
R release the parking brake
They could thereby endanger themselves and
others. Never leave children unsupervised in
the vehicle. Always take the key with you
when leaving the vehicle, even if you are only
leaving it for a short time. 82
DoorsOpening and closing

X
Turn the emergency key element clockwise
as far as it will go to position 1.
i On right-hand-drive vehicles, turn the
emergency key element anti-clockwise.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate
are locked.
X Insert the emergency key element into the
key.
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not primed. Luggage compartment
Important safety notes
Do not leave the key in the luggage compart-
ment. You could otherwise lock yourself out. G
WARNING
If the engine is running and the tailgate is
open, exhaust gases can enter the vehicle
interior. This could result in poisoning. There-
fore, make sure that the tailgate is always
closed when the engine is running.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 372). Vehicles without the EASY-PACK tail-
gate:
the tailgate can be:
R opened and closed manually from outside
R unlocked from the inside with the emer-
gency key element
For vehicles with the EASY-PACK tailgate
you can:
R open and close the tailgate manually from
outside
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside
R limit the opening angle of the tailgate
R unlock the tailgate from inside with the
emergency key element Opening/closing from the outside
Opening X
Press the %button on the key. X
Pull handle :.
X Raise the tailgate.
Vehicles with the EASY-PACK tailgate: if
you pull handle :and keep it in this position,
you can open the tailgate manually. If you
release the handle, the tailgate opens auto-
matically. Luggage compartment
85Opening and closing Z

Closing
G
WARNING
Make sure that nobody can become trapped
as you close the tailgate. X
Pull the tailgate down using recess :.
X Push the tailgate closed from outside the
vehicle.
X If necessary, lock the vehicle with
the & button on the key ( Ypage 76) or
with KEYLESS-GO (Y page 77).
i If a KEYLESS-GO key is detected in the
luggage compartment, the tailgate will not
lock. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Only for the United Kingdom: if the vehicle
has been locked with the key, the double lock
function is activated as standard. It is then not
possible to open the doors from inside the
vehicle.
Therefore, do not leave any people behind in
the vehicle, particularly children, elderly peo-
ple or people in need of special assistance if
the vehicle has been locked with the key. As
a result, they may not be able to free them-
selves in the event of an emergency. As a
result, they could be seriously or even fatally
injured by prolonged exposure to extremely high or low temperatures, for example. In this
case, rescuing people from outside the vehi-
cle is difficult.
Deactivate the interior motion sensor before
you lock the vehicle with the key. The doors
can then be opened from the inside after the
vehicle has been locked from the outside with
the key. G
WARNING
Monitor the tailgate opening and closing pro-
cedures to make sure that nobody can
become trapped. To stop the opening or clos-
ing procedure, press the closing button on the
tailgate again or pull the handle on the outside
of the tailgate.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 372).
Opening You can open the tailgate automatically with
the key or the handle in the tailgate.
Open or close the tailgate fully using the auto-
matic function if you have stopped the tail-
gate in an intermediate position.
X Press and hold the Fbutton on the key
until the tailgate opens.
or
X If the tailgate is unlocked, pull the handle
and let it go again immediately.
i You can also close the tailgate manually
if it is fully opened.
! If you have opened the tailgate automat-
ically, you should wait a moment before
closing the tailgate manually. 86
Luggage compartmentOpening and closing

Closing
You can close the tailgate automatically using
the key, the closing button 6
or the locking
button 7
. Closing button and locking button (example: vehi-
cle with the EASY-PACK tailgate and KEYLESS-GO)
X To close: press closing button :on the
tailgate.
or
X Press and hold the Fbutton on the key
until the tailgate closes.
X To close and lock simultaneously:
Press locking button ;on the tailgate.
i The tailgate can only be opened and
closed with the key if there is no key in the
ignition lock.
If the tailgate touches an object while clos-
ing, the closing procedure is interrupted
and the tailgate reopens.
i If you leave a KEYLESS-GO key in the lug-
gage compartment, the tailgate will not
lock.
The tailgate is not closed unless a KEY-
LESS-GO key is detected. Opening/closing automatically from
the inside
G
WARNING
Monitor the tailgate opening and closing pro-
cedures to make sure that nobody can
become trapped. To halt the opening or clos-
ing procedure, press or pull the tailgate's
remote operating button from the driver's
seat again.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
i Tailgate opening dimensions
(Y page 372).
You can open and close the tailgate from the
driver's seat when the vehicle is stationary
and unlocked. X
To open: pull remote operating switch :
for the tailgate until the tailgate opens.
X To close: turn the key to position 1or 2in
the ignition lock.
X Press remote operating switch for tail-
gate :until the tailgate is closed.
6 For vehicles with the EASY-PACK tailgate only.
7 For vehicles with the EASY-PACK tailgate and KEYLESS-GO only. Luggage compartment
87Opening and closing Z

Limiting the opening angle of the tail-
gate
Important safety notes You can limit the opening angle of the tail-
gate. This is possible in the top half of its
opening range, up to approximately 20 cm
before the stop.
This could be useful, for example, if there is
insufficient space above the tailgate.
! Make sure there is sufficient clearance to
open the tailgate fully when setting the
opening angle. The tailgate could otherwise
be damaged. Ideally, set the opening angle
outside.
Activating X
To open the tailgate: pull the handle on
the tailgate.
X To stop the opening procedure at the
desired position: press the closing button
(Y page 86 )in the tailgate or pull the handle
on the outside of the tailgate again.
X To store the position: press and hold the
closing button in the tailgate until you hear
a short tone.
The opening angle limiter is activated. The
tailgate then stops in the stored position
when opened.
i To open the tailgate fully, pull the handle
on the outside of the tailgate again after it
has stopped automatically. This does not
delete the stored position.
Deactivating X
Press and hold the closing button
(Y page 86) in the tailgate until you hear
two short tones. Tailgate emergency release
Important safety notes !
The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
If the tailgate can no longer be opened from
outside the vehicle, use the emergency
release on the inside of the tailgate.
i Tailgate opening dimensions
(Y page 372).
Opening X
Take the emergency key element out of the
key (Y page 78).
X Insert emergency key element ;into the
opening in trim :.
X Turn emergency key element ;90° clock-
wise.
X Push emergency key element ;in the
direction of the arrow and open the tail-
gate. Side windows
Important safety notes
G
WARNING
Make sure that nobody can become trapped
between the side window and the door frame
when a side window is opened. Do not touch
or lean against the side window during the 88
Side windowsOpening and closing