tow MERCEDES-BENZ GLK SUV 2012 Owners Manual

Index
....................................................... 4Introduction
......................................... 25 At a glance
........................................... 29 Safety
................................................... 41 Opening and closing
...........................75 Seats, steering wheel and mirrors
....95 Lights and windscreen wipers
.........109 Climate control
................................. 127 Driving and parking
..........................145 On-board computer and displays
....223 Stowing and features
.......................295 Maintenance and care
......................311 Breakdown assistance
.....................325 Wheels and tyres
.............................. 349 Technical data
................................... 361 Contents
3

1, 2, 3 ...
12-button multifunction steering
wheel Operating the on-board computer .228
Overview .......................................... 36
12 V socket
see Socket
4-button multifunction steering
wheel
Operating the on-board computer .225
Overview .......................................... 35
4ETS
see ETS/4ETS (Electronic Trac-
tion System)
4MATIC (permanent four-wheel
drive) .................................................. 213A
ABS (Anti-lock Braking System) Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
Function/notes ................................ 65
Important safety notes ....................65
Warning lamp ................................. 286
Activating/deactivating air-recir-
culation mode .................................... 135
Activating/deactivating cooling
with air dehumidification .................131
Active Blind Spot Assist Function/notes ............................. 207
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 237
Towing a trailer .............................. 210
Active Driving Assistance package .207
Active Lane Keeping Assist Display message (12-button mul-
tifunction steering wheel) ..............273
Function/notes ............................. 210
Switching on/off (on-board com-
puter, 12-button multifunction
steering wheel) .............................. 238
Towing a trailer ......................207, 213
Active light function .........................114Active Park Assist
Display message ............................ 273
Active Parking Assist
Important safety notes ..................192
Towing a trailer .............................. 196
Active Service System
see ASSYST PLUS
Adaptive brake lamps .........................67
Adaptive Highbeam Assist Display message (12-button mul-
tifunction steering wheel) ..............263
Function/notes ............................. 116
Adaptive Main-beam Assist
Switching on/off (on-board com-
puter) ............................................. 240
AdBlue ®
Display message (12-button mul-
tifunction steering wheel) ..............269
Display message (4-button multi-
function steering wheel) ................266
Filling capacity ............................... 369
Notes ............................................. 368
Service indicator ............................ 313
AdBlue ®
service indicator ................313
Additional speedometer ...................239
Additives (engine oil) ........................370
Adjusting the headlamp range .........112
Airbags Front airbag (driver, front
passenger) ....................................... 46
Important safety guidelines .............44
Kneebag .......................................... .46
Pelvis airbag .................................... 47
Sidebag ............................................ 47
Triggering ......................................... 43
Windowba g...................................... 48
Air-conditioning system
see Climate control
Air filter
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Air pressure
see Tyre pressure 4
Index

Air vents
Glove compartment .......................142
Important safety notes ..................141
Rear ............................................... 143
Setting ........................................... 141
Setting the centre air vents ...........142
Setting the side air vents ...............142
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film .................................... 310
Anti-lock Braking System see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Approach/departure angle ..............172
Aquaplaning ....................................... 168
Ashtray ............................................... 306
ASSYST PLUS Displaying a service message ........312
Hiding a service message ..............312
Notes ............................................. 312
Resetting the service interval dis-
pla y................................................ 312
Service message ............................ 312
Special service requirements ......... 313
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................72
Function .......................................... .72
Interior motion sensor .....................73
Switching off the alarm ....................72
Tow-away protection ........................ 72
ATTENTION ASSIST
Activating/deactivating .................237
Display message (12-button mul-
tifunction steering wheel) ..............271
Function/notes ............................. 201
Audio DVD (12-button multifunc-
tion steering wheel) ..........................233
Audio menu (on-board computer,
12-button multifunction steering
wheel) ................................................ .233
Audio menu (on-board computer) ....233
Authorised workshop see Qualified specialist workshop AUTO lights
Display message (12-button mul-
tifunction steering wheel) ..............263
Display message (4-button multi-
function steering wheel) ................260
see Lights
Automatic engine start (ECO start/
stop function) .................................... 152
Automatic engine switch-off (ECO
start/stop function) ..........................151
Automatic headlamp mode ..............111
Automatic transmission Accelerator pedal position .............157
Automatic drive program ...............159
Changing gea r............................... 157
DIRECT SELECT lever .....................155
Display message (4-button multi-
function steering wheel) ................278
Drive position (ECO start/stop
function) ........................................ 157
Driving tips .................................... 157
Emergency running mode ..............161
Engaging drive position .................. 157
Engaging neutral ............................ 157
Engaging park position automati-
call y............................................... 156
Engaging reverse gear ...................156
Engaging the park position ............156
Kickdown ....................................... 158
Manual drive program ....................160
Neutral (ECO start/stop function) .156
Problem (fault) ............................... 161
Program selector button ................158
Pulling away ................................... 149
Shift ranges ................................... 159
Starting the engine ........................148
Steering wheel gearshift paddle s... 159
Trailer towing ................................. 158
Transmission position displa y........ 156
Transmission positions ..................157
Automatic transmission emer-
gency running mode .........................161
Automatic transmissions Display message (12-button mul-
tifunction steering wheel) ..............279 Index
5

Auxiliary heating
Activating/deactivating .................137
Activating/deactivating (on the
centre console) .............................. 137
Display message (12-button mul-
tifunction steering wheel) ..............280
Important safety notes ..................137
Problem (display message) ............141
Remote control .............................. 138
Setting (on-board computer, 12-
button multifunction steering
wheel) ............................................ 242
Setting the departure time ............. 139
Auxiliary ventilation
Activating/deactivating .................137
Activating/deactivating (on the
centre console) .............................. 137
Problem (display message) ............141
Remote control .............................. 138B
Bag hook ............................................ 300
Ball coupling Fitting ............................................ 217
Removing ....................................... 220
Storing ........................................... 220
BAS (Brake Assist System) .................66
BAS PLUS (Brake Assist System
PLUS) .................................................... 66
Battery (key) Checking .......................................... 79
Important safety notes ....................79
Replacing ......................................... 79
Battery (vehicle)
Charging ........................................ 339
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Important safety notes ..................337
Jump starting ................................. 341
Belt
see Seat belt
Belt force limiters (activation) ...........43
Belt tensioner Activation ......................................... 43
Function .......................................... .53Blinds
see Roller sunblind
Blind Spot Assist
Activating/deactivating .................237
Notes/function .............................. 203
Trailer towing ................................. 205
see Active Blind Spot Assist
BlueTEC (AdBlue ®
) ............................. 368
Bonnet Closing .......................................... .315
Display message (12-button mul-
tifunction steering wheel) ..............280
Display message (4-button multi-
function steering wheel) ................278
Opening ......................................... 313
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Display message (12-button mul-
tifunction steering wheel) ..............254
Display message (4-button multi-
function steering wheel) ................249
Notes ............................................. 371
Brake lamp
Display message (12-button mul-
tifunction steering wheel) ..............261
Display message (4-button multi-
function steering wheel) ................258
Brake lamps
Adaptive .......................................... .67
Brakes
ABS .................................................. 65
BAS .................................................. 66
BAS PLUS ........................................ 66
Brake fluid (notes) .........................371
Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
Driving tips .................................... 167
Important safety notes ..................167
Parking brake ........................ 165, 168
Warning lamp ................................. 286
Breakdown
see Flat tyre
see Towing away/tow-starting 6
Index

Bulbs
see Changing bulbs C
Calling up a fault see Display messages
Car
see Vehicle
Care
Automatic car wash .......................318
Carpets .......................................... 323
Display ........................................... 322
Exterior lighting ............................. 320
Gear or selector lever ....................322
High-pressure cleaner .................... 318
Interior ........................................... 322
Matt paintwork .............................. 319
Notes ............................................. 317
Paint .............................................. 319
Plastic trim .................................... 322
Reversing camera ..........................321
Roof lining ...................................... 323
Seat belt ........................................ 323
Seat cover ..................................... 323
Sensors ......................................... 321
Steering wheel ............................... 322
Tail pipes ....................................... 321
Trim pieces .................................... 323
Washing by hand ........................... 318
Wheels ........................................... 319
Windows ........................................ 320
Wiper blades .................................. 320
Wooden trim .................................. 323
Car wash (care) ................................. 318
CD player/CD changer (12-button
multifunction steering wheel) .......... 233
Central locking Automatic locking (on-board com-
puter) ............................................. 241
Locking/unlocking (key) ..................76
Centre console
Lower section .................................. 38
Upper section .................................. 37
Changing bulbs
Cornering light function .................121
Dipped-beam headlamps ...............120
Important safety notes ..................118Main-beam headlamps ................... 120
Overview of bulb type
s.................. 119
Parking lamps (front) .....................120
Reversing lamps ............................ 121
Standing lamps .............................. 120
Turn signals (front) ......................... 120
Turn signals (rear) ..........................121
Child-proof locks
Important safety notes ....................64
Rear doors ....................................... 64
Children
In the vehicle ................................... 54
Restraint systems ............................ 54
Child seat
Automatic recognition .....................56
ISOFIX .............................................. 57
On the front-passenger sea t............ 55
Problem (malfunction) .....................60
Recommendations ...........................62
Suitable positions ............................ 60
Top Tether ....................................... 58
Cigarette lighter ................................ 307
Cleaning Mirror turn signal ........................... 320
Trailer tow hitch ............................. 321
Climate control
Auxiliary heating/ventilation .......... 137
Controlling automatically ...............132
Convenience opening/closing
(air-recirculation mode )................. 136
Cooling with air dehumidification ..131
Demisting the windows .................. 134
Demisting the windscreen .............134
Important safety notes ..................128
Indicator lamp ................................ 132
Information on using
THERMOTRONIC automatic cli-
mate control .................................. 131
Notes on using THERMATIC auto-
matic climate control .....................129
Overview of systems ......................128
Problems with cooling with air
dehumidification ............................ 132
Problem with the rear window
heating .......................................... 135
Rear control panel .........................130
Setting the air distribution .............133
Setting the airflow .........................134 Index
7

Important safety notes
....................82
Opening (from the inside) ................83
Downhill Speed Regulation
see DSR (Downhill Speed Regulation)
Drive program
Automatic ...................................... 159
Display ........................................... 156
Display (DIRECT SELECT lever) ......156
Manual .......................................... .160
Driver's door
see Door
Drive system
Active Blind Spot Assist .................207
Driving abroad
Service24h .................................... 313
Symmetrical dipped bea m............. 110
Driving in mountainous terrain
Approach/departure angl e............ 172
Driving off-road
see Off-road driving
Driving safety system
BAS PLUS (Brake Assist System
PLUS) .............................................. .66
Electronic Brake-force Distribu-
tion .................................................. 69
ESP ®
(Electronic Stability Pro-
gram) ............................................... 67
ETS/4ETS (Electronic Traction
System) ........................................... 68
Important safety guidelines .............65
Driving safety systems
ABS (Anti-lock Braking System) .......65
Adaptive brake lamps ......................67
BAS (Brake Assist System) ..............66
Overview .......................................... 65
PRE-SAFE ®
Brake ............................ .69
Driving system
Active Lane Keeping Assis t............ 210
Active Parking Assist .....................192
Display message (12-button mul-
tifunction steering wheel) ..............271
Display message (4-button multi-
function steering wheel) ................270
Driving systems
Active Driving Assistance pack-
age ................................................. 207
ATTENTION ASSIST ........................201Blind Spot Assist ............................ 203
Cruise control
................................ 173
Distronic Plus ................................ 178
HOLD function ............................... 186
Lane Keeping Assist ......................205
Lane package ................................ 203
PARKTRONIC ................................. 188
Reversing camera ..........................196
Speed Limit Assist .........................202
SPEEDTRONIC ............................... 176
Driving tips
Aquaplaning ................................... 168
Automatic transmission .................157
Brakes ........................................... 167
DISTRONIC PLUS ........................... 185
Downhill gradient ........................... 167
Driving abroad ............................... 110
Driving in winter ............................ .169
Driving on flooded roads ................168
Driving on sand .............................. 172
Driving on wet roads ......................168
Driving over obstacles ...................172
General .......................................... 165
Icy road surfaces ........................... 170
Limited braking efficiency on sal-
ted roads ....................................... 168
New brake pads/linings ................168
Off-road driving .............................. 170
Off-road fording ............................. 169
Running-in tips ............................... 146
Snow chains .................................. 353
Symmetrical dipped bea m............. 110
Towing a trailer .............................. 215
Travelling uphill .............................. 172
Tyre ruts ........................................ 172
Wet road surface ........................... 167
DSR (Downhill Speed Regulation)
Display message (12-button mul-
tifunction steering wheel) ..............271
Function/notes ............................. 21310
Index

E
EASY-ENTRY feature Activating/deactivating (12-but-
ton multifunction steering wheel) ..243
Function/notes ............................. 102
EASY-EXIT feature
Activating/deactivating (12-but-
ton multifunction steering wheel) ..243
Crash-responsive ........................... 103
Function/notes ............................. 102
EBD (electronic brake force distri-
bution)
Display message (12 button mul-
tifunction steering wheel) ..............253
Function/notes ................................ 69
EBD (Electronic Brake-force Distri-
bution)
Display message (4-button multi-
function steering wheel) ................248
ECO display
Function/notes ............................. 166
On-board computer (12-button
multifunction steering wheel) ........231
ECO start/stop function
Deactivating/activating .................150
General information .......................150
Electrical fuses
see Fuses
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Electronic Traction System
see ETS/4ETS (Electronic Trac-
tion System)
Emergency key
Unlocking the driver's door ..............84
Emergency key element
Function/notes ................................ 78
Locking vehicle ................................ 84
Emergency release
Driver's door .................................... 84
Emergency spare wheel
Inflating the collapsible spare
wheel ............................................. 336
Notes/data .................................... 359
Storage location ............................ 328
Stowing .......................................... 328 Emergency unlocking
Tailgate ............................................ 88
Vehicle ............................................. 84
Engine
ECO start/stop function ................150
Engine number ............................... 365
Jump-starting ................................. 341
Running irregularl y......................... 153
Starting problems ..........................153
Starting the engine with the key ....148
Starting with KEYLESS GO .............149
Stopping ........................................ 164
Tow-starting (vehicle) ..................... 345
Warning lamp (engine diagnos-
tics) ............................................... 291
Engine electronics
Notes ............................................. 363
Problem (fault) ............................... 153
Engine oil
Additives ........................................ 370
Checking the oil level ..................... 315
Checking the oil level using the
dipstick .......................................... 315
Display message (12-button mul-
tifunction steering wheel) ..............268
Display message (4-button multi-
function steering wheel) ................265
Filling capacity ............................... 370
Notes about oil grades ................... 369
Notes on oil level/consumption ....315
Topping up ..................................... 316
Viscosity ........................................ 370
Environmental protection
Returning an end-of-life vehicle .......25
ESP ®
(Electronic Stability Pro-
gram) Deactivating/activating ...................68
Display message (12-button mul-
tifunction steering wheel) ..............252
Display message (4-button multi-
function steering wheel) ................247
ETS/4ETS ........................................ 68
Function/notes ................................ 67
Important safety guidelines .............67
Trailer stabilisatio n.......................... 69
Warning lamp ................................. 288
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 68 Index
11

Switching the daytime driving
lights on/off (12-button multi-
function steering wheel)
................239
Switching the daytime driving
lights on/off (4-button multifunc-
tion steering wheel) .......................227
Switching the daytime driving
lights on/off (switch) .....................111
Switching the surround lighting
on/off (12-button multifunction
steering wheel) .............................. 240
Turn signals ................................... 113
see Changing bulbs
see Interior lighting
Light sensor
Display message (12-button mul-
tifunction steering wheel) ..............263
Display message (4-button multi-
function steering wheel) ................260
LIM indicator lamp
Cruise control ................................ 174
DISTRONIC PLUS ........................... 179
Variable SPEEDTRONIC .................176
Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................296
Locking see Central locking
Locking (doors)
Automatic ........................................ 83
Emergency locking ........................... 84
From inside (central locking but-
ton) .................................................. 83
Locking centrally
see Central locking
Locking verification signal (on-
board computer) ............................... 242
Luggage compartment cover ...........300
Luggage compartment enlarge-
ment ................................................... 298
Luggage compartment floor opening/closing ............................ 303
stowage well, unde r....................... 303
Lumbar support
Adjusting ....................................... 100
Adjusting the 4-way lumbar sup-
port ................................................ 100 M
M+S tyres ........................................... 352
Main beam Display message (4-button multi-
function steering wheel) ................259
Main-beam headlamps
Changing bulbs .............................. 120
Display message (12-button mul-
tifunction steering wheel) ..............262
Switching Adaptive Highbeam
Assist on/off ................................. 116
Switching on/off ........................... 113
Manual transmission
Engaging reverse gear ...................155
Gear leve r...................................... 154
Pulling away ................................... 149
Shifting to neutral ..................154, 155
Shift recommendatio n................... 155
Matt finish (cleaning instructions) ..319
Memory card (audio) .........................233
Memory function ............................... 106
Mercedes-Benz Service Centre see Qualified specialist workshop
Message memory
12-button multifunction steering
wheel ............................................. 246
4-button multifunction steering
wheel ............................................. 245
Messages
see Display messages
Mirror
see Vanity mirror (in sun visor)
Mirrors
see Exterior mirrors
see Rear-view mirror
Mobile phone
Frequencies ................................... 363
Installation ..................................... 363
Menu (on-board computer) ............234
Notes/placing in the bracket ......... 308
Transmission output (maximum) .... 363
Mobile telephone
Pre-installed bracket ......................310
Modifying the programming (key) .....78
Motorway mode ................................ 115 Index
15

On-board computer (4-button mul-
tifunction steering wheel)
Displaying service messages .........312
Display messages ..........................245
Individual vehicle settings ..............225
Message memory .......................... 245
Operating ...................................... .225
Range ............................................ 226
Standard displa y............................ 226
Time/date ..................................... 227
Trip computer ................................ 226
Opening and closing the side trim
panels ................................................. 121
Operating safety Diagnostics connection ...................26
Operating system
see On-board computer
Outside temperature
Display (12-button multifunction
steering wheel) .............................. 227
Display (4-button multifunction
steering wheel) .............................. 225
Overhead control panel ......................39
Override feature Rear side windows ...........................64 P
Paint code .......................................... 364
Paintwork (cleaning instructions) ...319
Panic alarm .......................................... 42
Panorama sliding sunroof Important safety information ...........92
Opening/closing .............................. 92
Opening/closing the roller sun-
blind ................................................. 93
Problem (malfunction) .....................94
Rain closing feature .........................92
Resetting ......................................... 93
Parking ............................................... 164
Important safety notes ..................164
Parking brake ................................ 165
Position of exterior mirror, front-
passenger side ............................... 105
Reversing camera ..........................196
see PARKTRONIC Parking aid
Active Parking Assist .....................192
see Exterior mirrors
see PARKTRONIC
Parking brake .................................... 165
Display message (12-button mul-
tifunction steering wheel) ..............253
Display message (4-button multi-
function steering wheel) ................248
Notes/function .............................. 165
Warning lamp ................................. 291
Parking lamp
Display message (12-button mul-
tifunction steering wheel) ..............262
Display message (4-button multi-
function steering wheel) ................259
Parking lamps
Changing bulbs .............................. 120
Switching on/off ........................... 112
PARKTRONIC
Deactivating/activating .................190
Driving system ............................... 188
Function/notes ............................. 188
Important safety notes ..................188
Problem (fault) ............................... 192
Sensor range ................................. 188
Trailer towing ................................. 191
Warning displa y............................. 189
PASSENGER AIRBAG OFF warning
lamp ...................................................... 56
Petrol .................................................. 366
Plastic trim (cleaning instructions) .322
Power windows see Side windows
PRE-SAFE ®
(preventative occupant
protection) Display message (12-button mul-
tifunction steering wheel) ..............254
Display message (4-button multi-
function steering wheel) ................249
PRE-SAFE ®
(preventive occupant
safety system) Operation ........................................ .48
PRE-SAFE ®
Brake
Activating/deactivating .................237
Display message (12-button mul-
tifunction steering wheel) ..............255 Index
17

Side lamps
Changing bulbs .............................. 120
Switching on/off ........................... 112
Side windows
Convenience closing ........................90
Convenience opening ......................90
Important safety notes ....................88
Opening/closing .............................. 89
Problem (malfunction) .....................91
resetting .......................................... 91
Sliding sunroof
see Panorama sliding sunroof
Snow chains ...................................... 353
Socket Centre console .............................. 308
Luggage compartment ...................308
Rear compartment .........................308
Sockets
General notes ................................ 307
Spare wheel
Storage location ............................ 328
Storing ........................................... 328
Specialist workshop ............................ 27
Speed, controlling see Cruise control
Speed Limit Assist
Activating/deactivating the warn-
ing function ................................... .236
Displaying ...................................... 236
Display message (12-button mul-
tifunction steering wheel) ..............271
Display message in the multifunc-
tion displa y.................................... 203
Important safety notes ..................202
Speedometer
Activating/deactivating the addi-
tional speedometer ........................239
Digital ............................................ 231
In the instrument cluster (12-but-
ton multifunction steering wheel) ....33
In the instrument cluster (4-but-
ton multifunction steering wheel) ....31
Segments ...................................... 228
Selecting the unit of measure-
ment .............................................. 238
see Instrument cluster SPEEDTRONIC
Deactivating variable .....................177
Display message (12-button mul-
tifunction steering wheel) ..............275
Display message (4-button multi-
function steering wheel) ................270
Function/notes ............................. 176
Important safety notes ..................176
LIM indicator lamp .........................176
Permanent ..................................... 178
Selecting ........................................ 176
Variabl e......................................... 176
SRS (Supplemental Restraint Sys-
tem)
Display message (12-button mul-
tifunction steering wheel) ..............256
Display message (4-button multi-
function steering wheel) ................250
Introduction ..................................... 43
Warning lamp ................................. 291
Warning lamp (function) ................... 43
Starting (engine) ................................ 148
Steering Display message (12-button mul-
tifunction steering wheel) ..............281
Display message (4-button multi-
function steering wheel) ................279
Steering wheel
Adjusting (electrically) ...................102
Adjusting (manually). .....................102
Buttons (12-button multifunction
steering wheel) .............................. 228
Buttons (4-button multifunction
steering wheel) .............................. 225
Cleaning ......................................... 322
Gearshift paddles ........................... 159
Important safety notes ..................101
Storing settings (memory func-
tion) ............................................... 106
Steering wheel gearshift paddles ....159
Stowage areas ................................... 296
Stowage compartments Armrest (under) ............................. 297
Centre console .............................. 297
Cup holder ..................................... 305
Glove compartment .......................297
Important safety information .........296 20
Index