MERCEDES-BENZ GLK350 4MATIC 2010 X204 Owner's Manual

Tire type code
Tire type code ? may, at the option of the
manufacturer, be used as a descriptive code
for identifying significant characteristics of
the tire.
Date of manufacture
The date of manufacture A identifies the
week and year of manufacture.
The first two figures identify the week,
starting with “01” to represent the first full
week of the calendar year. The second two
figures represent the year.
For example, “3208” represents the 32nd
week of 2008.
Tire ply material
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
This marking tells you about the type of cord
and number of plies in the sidewall : and
under the tread ;.
Tire and loading terminology
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
automatic transmission, power steering,
power brakes, power windows, power seats,
radio, and heater, to the extent that these
items are available as factory-installed
equipment (whether installed or not).
Air pressure
The amount of air inside the tire pressing
outward on each square inch of the tire. Air
pressure is expressed in pounds per square
inch (psi), kilopascal (kPa), or bar.
Aspect ratio
Dimensional relationship between tire
section height and section width expressed
in percentage.
Bar
Metric unit for air pressure. There are
14.5038 pounds per square inch (psi) to
1 bar; there are 100 kilopascals (kPa) to 1 bar.
Bead
The tire bead contains steel wires wrapped by
steel cords that hold the tire onto the rim.
Cold tire inflation pressure
Tire inflation pressure when your vehicle has
been sitting for at least 3 hours or driven no
more than 1 mile (1.6 km).
Curb weight
The weight of a motor vehicle with standard
equipment including the maximum capacity
of fuel, oil, and coolant, and, if so equipped,
air conditioning and additional optional
equipment, but without passengers and
cargo.
DOT (Department of Transportation)
A tire branding symbol which denotes the tire
meets requirements of the U.S. Department
of Transportation.
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GAWR (Gross Axle Weight Rating)
The GAWR is the maximum permissible axle
weight. The gross vehicle weight on each axle
must never exceed the GAWR for the front
and rear axle indicated on the certification
label located on the driver’s door B-pillar.
GTW (Gross Trailer Weight)
The GTW is the weight of the trailer plus the
weight of all cargo, equipment, luggage etc.
loaded on the trailer.
GVW (Gross Vehicle Weight)
The GVW comprises the weight of the vehicle
including fuel, tools, spare wheel, installed
accessories, passengers and cargo and, if
applicable, trailer tongue load. The GVW must
never exceed the GVWR indicated on the
certification label located on the driver’s door
B-pillar.
GVWR (Gross Vehicle Weight Rating)
This is the maximum permissible vehicle
weight of the fully loaded vehicle (weight of
the vehicle including all options, passengers,
fuel, and cargo and, if applicable, trailer
tongue load). It is indicated on the
certification label located on the driver’s door
B-pillar.
Kilopascal (kPa)
Metric unit for air pressure. There are 6.9 kPa
to 1 psi; another metric unit for air pressure
is bar. There are 100 kilopascals (kPa) to
1 bar.
Load index
Numerical code associated with the
maximum load a tire can support.
Maximum load rating
The maximum load in kilograms and pounds
that can be carried by the tire.
Maximum loaded vehicle weight
The sum of curb weight, accessory weight,
total load limit, and production options
weight.
Maximum permissible tire inflation
pressure
This number is the greatest amount of air
pressure that should ever be put in the tire.
Normal occupant weight
The number of occupants the vehicle is
designed to seat, multiplied by 68 kilograms
(150 lb).
Occupant distribution
The distribution of occupants in a vehicle at
their designated seating positions.
Production options weight
The combined weight of those installed
regular production options weighing over
5 lbs (2.3 kilograms) in excess of those
standard items which they replace, not
previously considered in curb weight or
accessory weight, including heavy duty
brakes, ride levelers, roof rack, heavy duty
battery, and special trim.
PSI (Pounds per square inch)
A standard unit of measure for air pressure.
Recommended tire inflation pressure
The recommended tire inflation pressure for
normal driving conditions is listed on the Tire
and Loading Information placard located on
the driver’s door B-pillar. It provides best
handling, tread life and riding comfort.
Supplemental information pertaining to
special driving situations can be found on the
tire inflation pressure label on the inside of
the fuel filler flap.
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Rim
A metal support for a tire or a tire and tube
assembly upon which the tire beads are
seated.
Sidewall
The portion of a tire between the tread and
the bead.
TIN (Tire Identification Number)
Unique identifier which facilitates efforts by
tire manufacturers to notify purchasers in
recall situations or other safety matters
concerning tires and gives purchasers the
means to easily identify such tires. The TIN is
comprised of “Manufacturer’s identification
mark”, “Tire size”, “Tire type code” and “Date
of manufacture”.
Tire ply composition and material used
This indicates the number of plies or the
number of layers of rubber-coated fabric in
the tire tread and sidewall. Tire
manufacturers also must indicate the ply
materials in the tire and sidewall, which
include steel, nylon, polyester, and others.
Tire speed rating
Part of tire designation (speed symbol);
indicates the speed range for which a tire is
approved.
Total load limit
Rated cargo and luggage load plus
68 kilograms (150 lb) times the vehicle’s
designated seating capacity.
Traction
The adhesive friction of a tire on a surface on
which it moves. The amount of grip provided.
Tread
The portion of a tire that comes into contact
with the road.
Treadwear indicators
Narrow bands, sometimes called “wear bars”
that show across the tread of a tire when only
1 / 16 in (1.6 mm) of tread remains.
TWR (Tongue Weight Rating)
Maximum permissible weight on trailer
tongue.
Uniform Tire Quality Grading Standards
A tire information system that provides
consumers with ratings for a tire’s traction,
temperature and treadwear. Ratings are
determined by tire manufacturers using U.S.
government testing procedures. The ratings
are molded into the sidewall of the tire.
Vehicle maximum load on the tire
Load on an individual tire that is determined
by distributing to each axle its share of the
maximum loaded vehicle weight and dividing
it by two.
Winter driving
General information
Have your vehicle winterized at an authorized
Mercedes-Benz Center.
Winter tires
GWarning!
Winter tires with a tread depth of less than
1 / 6 in (4 mm) must be replaced. They are no
longer suitable for winter operation.
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GWarning!
If you use your spare wheel when winter tires
are fitted on the other wheels, be aware that
the difference in tire characteristics may very
well impair turning stability and that overall
driving stability may be reduced. Adapt your
driving style accordingly.
Have the spare wheel replaced by a regular
road wheel with a winter tire at the nearest
authorized Mercedes-Benz Center.
Always use winter tires at temperatures
below 45‡ (7†) and whenever wintry road
conditions prevail. Not all M+S rated tires
provide special winter performance. Make
sure the tires you use show the mountain/
snowflake imarking on the tire sidewall.
These tires meet specific snow traction
performance requirements of the Rubber
Manufacturers Association (RMA) and the
Rubber Association of Canada (RAC) and
have been designed specifically for use in
snow conditions. Use of winter tires is the
only way to achieve the maximum
effectiveness of your vehicle’s driving safety
systems such as the ABS and the ESP ®
in
winter operation.
For safe handling, make sure all mounted
winter tires are of the same make and have
the same tread design.
For information on winter tires for your
vehicle model, see the “Technical data”
section ( Y page 331).
Always observe the speed rating of the winter
tires installed on your vehicle.
After installing winter tires:
XCheck the tire inflation pressure and adjust
it if necessary ( Y page 221).XRestart the tire pressure loss warning
system ( Y page 222) or the Advanced Tire
Pressure Monitoring System (Y page 224).Snow chains
! Some tire sizes do not leave adequate
clearance for snow chains. To help avoid
serious damage to your vehicle or tires,
make sure the use of snow chains is
permissible as specified in the “Technical
data” section of this Operator’s Manual.
Snow chains should only be driven on snow-
covered roads at speeds not to exceed
30 mph (50 km/h). Remove chains as soon
as possible when driving on roads without
snow.
Observe the following guidelines when using
snow chains:
R Use of snow chains is not permissible with
all wheel/tire combinations ( Y page 331).
R Use snow chains in pairs and on rear
wheels only. Follow the manufacturer’s
mounting instructions.
! If snow chains are mounted to the front
wheels, they may scrape against the body
or axle components. The tires or the vehicle
could be damaged as a result.
R Only use snow chains that are approved by
Mercedes-Benz. Any authorized Mercedes-
Benz Center will be glad to advise you on
this subject.
R Use of snow chains may be prohibited
depending on location. Always check local
and state laws before installing snow
chains.
R Do not use snow chains on the spare wheel.
i When driving with snow chains, you may
wish to switch off the ESP ®
(Y page 61)
before setting the vehicle in motion. This
will improve the vehicle’s traction.242Winter drivingOperation
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Winter driving instructionsGWarning!
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monoxide
(CO) gases may enter vehicle interior
resulting in unconsciousness and death.
To assure sufficient fresh air ventilation, open
a window slightly on the side of the vehicle
not facing the wind.
GWarning!
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Indicated temperatures just above the
freezing point do not guarantee that the road
surface is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
GWarning!
On slippery road surfaces, never downshift in
order to obtain braking action. This could
result in drive wheel slip and reduced vehicle
control. Your vehicle’s ABS will not prevent
this type of loss of control.
The most important rule for slippery or icy
roads is to drive sensibly and to avoid abrupt
acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding, shift
the automatic transmission to neutral
position N. Try to keep the vehicle under
control by corrective steering action.
i For information on driving with snow
chains, see “Snow chains” ( Y page 242).
Road salts and chemicals can adversely
affect braking efficiency. Increased pedal
force may become necessary to produce the
normal brake effect.
Depressing the brake pedal periodically when
traveling at length on salt-strewn roads can
bring road-salt-impaired braking efficiency
back to normal.
If the vehicle is parked after being driven on
salt-treated roads, the braking efficiency
should be tested as soon as possible after
driving is resumed.GWarning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Driving instructions
Drive sensibly – save fuel
To save fuel you should:
R Keep tires at the recommended inflation
pressures.
R Remove unnecessary loads.
R Remove roof rack when not in use.
R Allow engine to warm up under low load
use.
R Avoid frequent acceleration and
deceleration.
R Have all maintenance work performed at
the intervals specified in the Maintenance
Booklet and as required by the
Maintenance system. Contact an
authorized Mercedes-Benz Center.
Fuel consumption is also increased by driving
in cold weather, in stop-and-go traffic, on
short trips and in mountainous areas.
Drinking and driving
GWarning!
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and
judgment.
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The possibility of a serious or even fatal
accident are greatly increased when you drink
or take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or
taking drugs.
Pedals
GWarning!
Make sure absolutely no objects are
obstructing the pedals’ range of movement.
Keep the driver’s footwell clear of all
obstacles. If there are any floormats or
carpets in the footwell, make sure that the
pedals still have sufficient clearance.
During sudden driving or braking maneuvers,
the objects could get caught between the
pedals. You could then no longer brake or
accelerate. This could lead to accidents and
injury.
Power assistance
GWarning!
There is no power assistance for the steering
and the brake when the engine is not running.
Steering and braking requires significantly
more effort and you could lose control of the
vehicle and cause an accident as a result.
Do not turn off the engine while the vehicle is
in motion.
Brakes
Downhill grades
! When driving down long and steep
grades, relieve the load on the brakes by
shifting into a lower gear to use the
engine’s braking power. This helps prevent
overheating of the brakes and reduces
wear.
When using the engine’s braking power, a
drive wheel may not spin for an extended
period of time, e.g. on slippery road
surfaces. This may cause serious damage
to the drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
Continuous or hard brakingGWarning!
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their
effectiveness. It may not be possible to stop
the vehicle in sufficient time to avoid an
accident.
After hard braking, it is advisable to drive on
for some time, rather than immediately park,
so that the air stream will cool down the
brakes faster.
Wet roads
GWarning!
After driving in heavy rain for some time
without applying the brakes or through water
deep enough to wet brake components, the
first braking action may be somewhat
reduced and increased pedal pressure may be
necessary to obtain expected brake effect.
Maintain a safe distance from vehicles in
front.
To help prevent brake disk corrosion after
driving on wet or salt-covered roads, it is
advisable to brake the vehicle with
considerable force prior to parking. The heat
generated serves to dry the brakes.
Salt-covered roads
GWarning!
A layer of salt on the brake discs and the brake
linings may cause a delay in the braking
effect, resulting in a significantly increased
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braking distance, which could lead to an
accident.
To avoid this danger, you should:
R occasionally brake carefully when you are
driving on salt-covered roads, so that any
layer of salt that may have built up on the
brake discs and the brake linings is
removed without putting other road users
at risk
R maintain a greater distance to the vehicle
ahead and drive with particular care
R carefully apply the brakes at the end of a
trip and immediately after commencing a
new trip, so that salt residues are removed
from the brake disc
Brake service
! The brake fluid level in the reservoir may
be too low if the red brake warning lamp in
the instrument cluster comes on while the
engine is running and an acoustic warning
sounds. Observe additional messages in
the multifunction display that may appear.
Brake pad wear or a leak in the system may
be the reason for low brake fluid in the
reservoir.
Have the brake system inspected
immediately. Contact an authorized
Mercedes-Benz Center.
All checks and service work on the brake
system should be carried out by qualified
technicians only. Contact an authorized
Mercedes-Benz Center.
Only install brake pads and use brake fluid
recommended by Mercedes-Benz.
GWarning!
If other than recommended brake pads are
installed, or other than recommended brake
fluid is used, the braking properties of the
vehicle can be degraded to an extent that safe
braking is substantially impaired. This could
result in an accident.
! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
If your brake system is only subjected to
moderate loads, you should occasionally test
the effectiveness of the brakes by applying
above-normal braking pressure at higher
speeds. This will also enhance the grip of the
brake pads.GWarning!
Make sure not to endanger any other road
users when carrying out these braking
maneuvers.
Refer to the description of the Brake Assist
System (BAS) ( Y page 60).
Driving off
Warm up the engine smoothly. Do not place
full load on the engine until the operating
temperature has been reached.
! When driving off on a slippery surface, do
not allow a drive wheel to spin for an
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extended period with the ESP®
switched
off. Doing so may cause serious damage to
the drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
! Simultaneously depressing the
accelerator pedal and applying the brakes
reduces engine performance and causes
premature brake and drivetrain wear which
is not covered by the Mercedes-Benz
Limited Warranty.
Hydroplaning
Depending on the depth of the water layer on
the road, hydroplaning may occur, even at low
speeds and with new tires. In heavy rain or
when conditions indicate possible
hydroplaning:
XReduce vehicle speed.XAvoid track grooves in the road.XApply brakes cautiously.
Standing water
! Do not drive through flooded areas.
Before driving through water, determine its
depth.
If you must drive through standing water,
drive slowly to prevent water from entering
the passenger compartment or the engine
compartment. Water in these areas could
cause damage to electrical components or
wiring of the engine or transmission, or
could result in water being ingested by the
engine through the air intake causing
severe internal engine damage. Any such
damage is not covered by the Mercedes-
Benz Limited Warranty.
Prevent water from entering the passenger
compartment or the engine compartment. If
you must drive through standing water, keep
in mind that
R the maximum depth of the water may not
exceed 12 in (30 cm)
R you must drive slowly
Trailer towing
GWarning!
Failure to use proper equipment and driving
technique can result in a loss of vehicle
control when towing a trailer.
Improper towing or failure to follow the
instructions in this manual can result in
vehicle damage and/or serious personal
injury. Follow the guidelines below carefully
to assure safe trailer operation.
Contact an authorized Mercedes-Benz Center
should you require an explanation of
information contained in this manual.
Trailer hitch
R Only install a trailer hitch receiver approved
for your vehicle.
For information on availability and
installation, contact an authorized
Mercedes-Benz Center.
R The bumpers on your vehicle are not
designed for use with clamp-type hitches.
Do not attach rental hitches or other
bumper-type hitches to them.
R To reduce the possibility of damage,
remove the hitch ball adapter from the
receiver when not in use.
Electrical connections
The vehicle is prewired to accept the seven-
wire harness included in the Mercedes-Benz
approved trailer hitch receiver kit.
i A four-pole conversion plug is available
from your authorized Mercedes-Benz
Center as a spare part.
For further information, contact an
authorized Mercedes-Benz Center.
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Vehicle and trailer weights and ratings
The Gross Trailer Weight (GTW) is the weight
of the trailer plus the weight of all cargo,
equipment, luggage, etc. loaded on the
trailer. The maximum permissible GTW to be
towed: 3 500 lb (1 588 kg).
Trailer Tongue Weight Rating (TWR) is the
maximum permissible weight on the trailer
tongue: 280 lb (127 kg) limit for Mercedes-
Benz approved hitch receiver.
Loading a trailer
R When loading a trailer, you should observe
that neither the permissible GTW, nor the
Gross Vehicle Weight Rating (GVWR) are
exceeded. The GVWR is indicated on the
certification label located on the driver’s
door B-pillar ( Y page 227).
Maximum permissible values are listed on
the safety compliance certification labels
for the vehicle and for the trailer to be
towed.
The lowest value listed must be selected
when determining how the vehicle and
trailer are loaded.
R The tongue weight at the hitch ball must be
added to the rear axle weight to prevent
exceeding the rear Gross Axle Weight
Rating (GAWR). The GAWR is indicated on
the certification label located on the
driver’s door B-pillar ( Y page 227).
i Mercedes-Benz recommends loading the
trailer in such a manner that it has a tongue
weight between 8 % and 10 % of the GTW.
i The weight of other accessories,
passengers and cargo will reduce the
maximum trailer weight and tongue weight
your vehicle can tow.
Checking weights of vehicle and trailer
R To assure that the towing vehicle and trailer
are in compliance with the maximum
permissible weight limits, have the loaded
rig (towing vehicle including driver,
passengers and cargo, trailer fully loaded)
weighed on a commercial scale.
R Check the vehicle’s front and rear gross
axle weight, the Gross Trailer Weight (GTW)
and tongue weight.
The values as measured must not exceed
the weight limits listed under “Vehicle and
trailer weights and ratings” ( Y page 247).
Coupling a trailer
Observe maximum permitted trailer
dimensions (width and length).
Most states and all Canadian provinces
require
R safety chains between the towing vehicle
and the trailer
The chains should be criss-crossed under
the trailer tongue. They must be attached
to the hitch receiver, and not to the
vehicle’s bumper or axle.
Make sure to leave enough slack in the
chains to permit turning corners.
R a separate brake system at various trailer
weights
R a break-away switch on trailers with a
separate brake system.
Check with your local state laws for specific
requirements.
The switch activates the trailer brakes in
the possible event that the trailer might
separate from the tow vehicle.
! Do not connect a trailer brake system (if
trailer is so equipped) directly to the
vehicle’s hydraulic brake system, as your
vehicle is equipped with antilock brakes. If
you do, neither the vehicle’s brakes nor the
trailer’s brakes will function properly.
i The provided vehicle electrical wiring
harness for trailer towing has a brake signal
wire for hook-up to a brake controller.
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XMake sure the automatic transmission is in
park position P (Y page 103).XEngage the parking brake for the vehicle
( Y page 102).XClose all doors and the tailgate.XAttach the trailer.XPlug in all electrical connectors.
Towing a trailer
There are many different laws, including
speed limit restrictions, having to do with
trailer towing. Make sure your rig will be legal,
not only for where you reside, but also for
where you will be driving. A good source for
this information can be the police or local
authorities.
Note the following, when driving with a trailer:
R In order to gain skill and an understanding
of the vehicle’s behavior, you should
practice turning, stopping and backing up
in an area which is free of traffic.
R Before you start driving check the
- trailer hitch
- break-away switch
- safety chains
- electrical connections
- lighting
- tires
R Adjust the mirrors ( Y page 84) to permit
unobstructed view beyond rear of trailer.
R If the trailer has electric brakes, start your
vehicle and trailer moving slowly, and then
apply only the trailer brake controller by
hand to make sure the brakes are working
properly.
R Always secure items in the trailer to
prevent load shifts while driving.
R When towing a trailer, check occasionally
to make sure the load is secure, and that
trailer lighting and brakes (if so equipped)
are functioning properly.
R Take into consideration that when towing a
trailer, the handling characteristics are
different and less stable from those when
operating the vehicle without a trailer.
It is important to avoid sudden maneuvers.
R The vehicle and trailer combination is
heavier, and therefore limited in
acceleration and climbing ability, and has a
larger braking distance.
It is more prone to reacting to cross wind
gusts, and requires more sensitive steering
input.
R If possible, do not brake abruptly, but
rather engage the brake slightly at first to
permit the trailer to activate its brake. Then
increase the braking force.
! If the trailer should begin to sway, reduce
the vehicle’s speed immediately.
Do not attempt to straighten out the tow
vehicle and trailer by increasing the speed.
R If the transmission shifts between gears on
inclines repeatedly, shift to a lower gear
range manually ( Y page 106). Select 4, 3 ,
2 or 1.
A lower gear and reduction of speed
reduces the chance of engine overloading
and/or overheating.
R When going down an incline, shift into a
lower gear and use the engine’s braking
effect.
Avoid riding the brakes, thus overheating
the vehicle and trailer brakes (if so
equipped).
R If the engine coolant rises to an extremely
high temperature when the air conditioning
is on, turn off the air conditioning system.
Engine coolant heat can be additionally
vented by opening the windows, switching
the climate control fan speed to high and
setting the temperature control to the
maximum.
R During a passing maneuver extreme care
must be exercised since your vehicle with
a trailer will require additional passing248Driving instructionsOperation
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