ESP MERCEDES-BENZ GLS 2017 Service Manual

leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R
you are pulling away on a level road or on a
downhill gradient. R
the transmission is in position N .R
the electric parking brake is applied. R
ESP ®
is malfunctioning.
ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes
G WARNING
If the engine is switched off automatically and
you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving.
There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes
C
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or
the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the

If indicator lamp D is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction.
Problems with the engine Problem
Possible causes/consequences and P Solutions
The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics. R
There is a malfunction in the fuel supply.
Before attempting to start the engine again: X
Turn the SmartKey back to position 0 in the ignition lock.
or X
Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out. X
Try to start the engine again ( Y
page 139). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts: X
Consult a qualified specialist workshop.
The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged. X
Jump-start the vehicle ( Y
page 338).
If the engine does not start despite attempts to jump-start it: X
Consult a qualified specialist workshop.
The starter motor was exposed to a thermal load that was too high. X
Allow the starter motor to cool down for approximately two minutes. X
Try to start the engine again.
If the engine still does not start: X
Consult a qualified specialist workshop.144
Driving
Driving and parking

D Neutral
Do not shift the transmission to N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely, e.g. to push
it or tow it.
If ESP ®
is deactivated or faulty: shift
the transmission to position N if the
vehicle is in danger of skidding, e.g.
on icy roads.
If you switch the engine off with the
transmission in position R or D , the
automatic transmission shifts to N
automatically.
! Rolling in neutral N can damage
the drive train.
: Drive
The automatic transmission changes
gear automatically. All forward gears
are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D . This automatic gear shifting
behavior is determined by: R
the selected drive program R
the position of the accelerator pedal R
the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear: R
little throttle: early upshifts R
more throttle: late upshifts Kickdown Use kickdown for maximum acceleration. X
Depress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to a lower
gear depending on the engine speed. X
Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up.
Rocking the vehicle free Shifting the transmission repeatedly between
gears D and R may help to free the vehicle if it
has become stuck in slush or snow. The vehi-
cle's engine management system limits the
speed to a maximum of 5 mph (9 km/h) when
shifting back and forth. To shift back and forth
between transmission positions D and R , move
the DIRECT SELECT lever up and down past the
point of resistance.
Towing a trailer X
Drive in the middle of the engine speed range
on uphill gradients. X
Depending on the uphill or downhill gradient,
use the left-hand steering wheel paddle
shifter ( Y
page 150) to select a lower gear,
even if cruise control or Distance Pilot
DISTRONIC are activated.
Drive programs
Slippery drive program The Slippery drive program has the following
characteristics: R
reduced engine and transmission settings for
optimum propulsion on slippery or snow-cov-
ered roads. R
optimized ESP ®
stability control on slippery or
snow-covered roads. R
the vehicle has improved driving stability on
slippery or snow-covered roads, for example.Automatic transmission 149
Driving an d parking Z

Problems with the transmission Problem
Possible causes/consequences and P Solutions
The transmission has
problems shifting gear. The transmission is losing oil. X
Have the transmission checked at a qualified specialist workshop
immediately.
7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into second gear and reverse gear.X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .
If D is selected, the transmission shifts into second gear; if R is
selected, the transmission shifts into reverse gear. X
Have the transmission checked at a qualified specialist workshop
immediately.
9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears or the transmission is in
position N . X
Stop the vehicle. X
Shift the transmission to position P .X
Switch off the engine. X
Wait at least ten seconds before restarting the engine. X
Shift the transmission to position D or R .X
Have the transmission checked at a qualified specialist workshop
immediately.
Transfer case This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged.
Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. ! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission.
Refueling
Important safety notes
G WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before
refueling. Refueling 153
Driving and parking Z

The ECO display consists of three sections, with
an inner and outer area. The sections corre-
spond to the following three categories:
C
Acceleration (evaluation of all accel-
eration processes): R
the outer area fills up and the inner
area lights up green: moderate
acceleration, especially at higher
speeds R
the outer area empties and the
inner area is gray: sporty acceler-
ation
D
Coasting (evaluation of all decelera-
tion processes): R
the outer area fills up and the inner
area lights up green: anticipatory
driving, keeping your distance and
early release of the accelerator.
The vehicle can coast without use
of the brakes. R
the outer area empties and the
inner area is gray: frequent heavy
braking

This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the speed limiter or Distance Pilot
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads
G WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This
increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive
on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance. R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so. R
Carefully depress the brake pedal and the
beginning and end of a journey. R
Maintain a greater distance to the vehicle
ahead.
Servicing the brakes
! The brake fluid level may be too low, if: R
if the red brake warning lamp lights up in
the instrument cluster and R
you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe-
cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0 or 1 or Start/Stop
button in position 0 or 1 ) when the electricDriving tips 165
Driving and parking Z

parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a
high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on ( Y
page 64) or of BAS PLUS on ( Y
page 69).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have
not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for
your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake
fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles) The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on: R
Speed R
Braking force R
Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake
system, such as the brake pads/linings or brake
discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear. You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal.
Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the & brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform-
ance driving, it is important to maintain and have
the brake system checked regularly.
Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if: R
you drive at low speeds. R
the tires have adequate tread depth.
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner: R
lower your speed. R
avoid ruts. R
avoid sudden steering movements. R
brake carefully.
Driving on flooded roads
! Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water may enter the vehicle interior or
the engine compartment. This can damage
the electronic components in the engine or
the automatic transmission. Water can also
be drawn in by the engine's air suction nozzles
and this can cause engine damage.
i Vehicles with the AIRMATIC package:
select the raised vehicle level before driving
through a body of water.166
Driving tips
Driving and parking

Off-road fording
! Under no circumstances should you accel-
erate before entering the water. The bow
wave could cause water to enter and damage
the engine and other assemblies.
! Do not open any of the vehicle's doors while
fording. Otherwise, water could get into the
vehicle interior and damage the vehicle's
electronics and interior equipment. R
Establish how deep the water is and the char-
acteristics of the body of water before ford-
ing. R
Select the highest possible vehicle level. R
Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter. R
Avoid high engine speeds. R
Enter and exit the water at a flat place and at
a steady walking pace. R
Drive slowly and at an even speed through the
water. R
Ensure that a bow wave does not form as you
drive. R
Do not stop and do not switch off the engine.
Water offers a high degree of resistance, and
the ground is slippery and in some cases
unstable. Therefore, it is difficult and danger-
ous to pull away in the water. R
Clean any mud from the tire tread after ford-
ing. R
Apply the brakes to dry them after fording.
Always observe the fording depth values
( Y
page 385).
Winter driving
G WARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-
faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise control or
Distance Pilot DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed: X
Shift the transmission to position N .
When driving in snow with or without snow
chains, select driving program Slippery
( Y
page 145).
i Vehicles with a diesel engine: do not
cover the radiator, e.g. with a protective
cover. The measuring function of the on-
board diagnosis system may otherwise pro-
vide inaccurate values. Some of these values
are required by law and must therefore always
be accurate.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see ( Y
page 348).
For more information on driving with summer
tires, see ( Y
page 348).
Observe the notes in the "Changing a wheel"
section ( Y
page 366).Driving tips 167
Driving and parking Z

R
LOW RANGE offroad gear (vehicles with the
Offroad Engineering package) ( Y
page 219)R
Differential lock (vehicles with the Off-Road
Engineering package) ( Y
page 218)R
Off-road ABS ( Y
page 64)R
Off-road 4ETS ( Y
page 67)R
Off-road ESP ®
( Y
page 68)R
AIRMATIC package (vehicle level)
( Y
page 186) R
DSR (Downhill Speed Regulation)
( Y
page 216)
Observe the following notes: R
Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off-
road program ( Y
page 218) or shift to the
LOW RANGE off-road gear ( Y
page 219).R
Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance. R
Check that items of luggage and loads are
stowed safely and are well secured
( Y
page 299). R
Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR ( Y
page 216).R
Always keep the engine running and in gear
when driving on a slope. R
Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower
your speed should be. R
Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion. R
Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea-
sons, get out of the vehicle first and survey
the off-road route. R
Look out for obstacles, such as rocks, holes,
tree stumps and furrows. R
Always keep the doors, the tailgate, the side
windows and the sliding sunroof closed while
the vehicle is in motion. R
Do not shift the automatic transmission to
transmission position N .R
Observe the notes on off-road fording
( Y
page 167).
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on such sur-
faces.
Checklist before driving off-road
! If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage. X
Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle. X
DEF tank (BlueTEC vehicles): check the
level and add if necessary ( Y
page 156).X
Tire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle. X
Wheels and tires: check the tire tread depth
and tire pressure. X
Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires. X
Replace any missing valve caps. X
Replace dented or damaged wheels. X
Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead.
Before driving off-road, check the wheels and
replace them if necessary.
Checklist after driving off-road
! If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and
reduce the risk of an accident to yourself and
other road users. X
If the Offroad or Offroad Plus drive program
is selected: select the Individual , Sport ,Driving tips 169
Driving and parking Z

Comfort or Slippery drive program
( Y
page 145).X
Deactivate the LOW RANGE off-road gear
( Y
page 219).X
Deactivate DSR ( Y
page 216).X
Lower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level. X
Clean the headlamps and rear lights and
check for damage. X
Clean the front and rear license plates. X
Clean the wheels and tires with a water jet
and remove any foreign objects. X
Clean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage. X
Check whether twigs or other parts of plants
have become trapped. These increase the risk
of fire and can damage fuel pipes, brake
hoses or the rubber bellows of the axle joints
and propeller shafts. X
After the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust
system for damage. X
After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned. X
If you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations.
Driving on sand Observe the following rules when driving on
sand: R
Select the Offroad drive program (vehicles
without Off-Road Engineering package)
( Y
page 217).R
Select the Offroad drive program (vehicles
with Off-Road Engineering package)
( Y
page 218).R
Select a higher vehicle level. R
Avoid high engine speeds. R
Use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain. R
Drive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground. R
Drive in the tracks of other vehicles if possi-
ble. Make sure that: -
the tire ruts are not too deep. -
the sand is sufficiently firm. -
the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads
! Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or
bottom out and get stuck.
Observe the following rules when driving along
ruts in off-road terrain or on roads with loose
gravel: R
Select the Offroad drive program (vehicles
without Off-Road Engineering package)
( Y
page 217). R
Select the Offroad drive program (vehicles
with Off-Road Engineering package)
( Y
page 218). R
Select a higher vehicle level. R
Avoid high engine speeds. R
Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter. R
Drive slowly. R
Where ruts are too deep, drive with the
wheels of one side on the center grassy area,
if possible.
Driving over obstacles
! Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. The passenger should always
keep a safe distance from the vehicle when
doing so in order to avoid injury as a result of
unexpected vehicle movements. After driving
off-road or over obstacles, check the vehicle
for possible damage, especially to the under-
body and the components of the chassis.170
Driving tips
Driving and parking